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    Lowe's Home Improvement

    2.7 (72 reviews)

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    you suck! you no longer sell Troy Built mowers but you did because I bought mine from this store. I go in today to get a new blade for that mower and yoy no longer have them! WHY??? one of your fine employees said SORRY but i should go to Town and County to get the blade. well I did and they had a wide assortment of blades if anyone else needs one! lowes you FAILED!!!!!

    Andrea L.

    Came in to get the supplies to make a faux shiplap wall. Ed was a fabulous help cutting my plywood boards for me. The cost of plywood and all other building supplies are super high right now. Yikes. $88 for 3 plywood boards 1/4 in thick.

    Helen B.

    Really good service by Evan, the customer service associate. His service was actually outstanding, and it was evident that he was dedicated to actually serving people, and he knew his job very well. The customer service reps at another register we're not able to process my temporary Lowe's credit card for a large purchase and so I used another credit card. My better half suggested I attempt to recoup the 5% discount that the credit card would normally give, and so we found ourselves as the customer service, where we encountered Evan. He efficiently processed our request, and was very cordial. We were both very impressed. Thank you Lowes for hiring a competent professional!

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    7 years ago

    Aug 18. Sunday, store full of people and no cashier

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    Page 1 of 2

    Ask the Community - Lowe's Home Improvement

    Review Highlights - Lowe's Home Improvement

    I'd like to give an A+ for customer service to Jay.

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    Ace Hardware

    Ace Hardware

    3.9(39 reviews)
    14.4 mi
    $$

    Re: visit on Wed Sept 10 around 1130am. I'm usually not a…read more"leave a review" type. If I'm pleased, I tell them to their face, in front of others when possible. If I'm displeased, I generally chalk it up to someone having a bad day or, if repeated consistently, I go elsewhere. (Praise should be public, criticism private). I unfortunately don't recall names, but it was pretty much everyone there from floor to register. I had just gotten new plates for my car... just came from DoL after 3rd time trying interstate title transfer. (I'll leave those details to your imagination...) I realized I needed a special tool in order to mount them. I came here because it's super close to work and they'd always been very helpful previously. It appeared a little bit of a reset was happening so things were little disorganized in some regard. Changing seasonal merch and all that fun.) but every one on the floor began to help look for what I needed, then get the different bolts to use and even replaced the bolts so I didn't have to purchase new tools (that I already have, just in storage and inaccessible at the moment). The level of helpful patience was beyond anything expected. Ever. I've worked in various customer service jobs my entire life. I know people can be exhausting. They spent a good 30+ minutes (of course taking turns helping others with the same friendly attitude when they came in) for ultimately a $6 sale. I've been to this Ace numerous times over the past decade or so and always a very good experience and excellent service. This time deserves a special shout out. I hope the crew that day all see this and know how much it meant to me. Thank you. I'd give more stars if I could.

    Visited here recently. Was greeted and asked if I needed help finding something. I replied "yes"…read moreand the person directed me to the aisle a few feet away. I sensed someone very close behind me. It was the person helping along with a large dog on a rope. Not sure if this was personalized service or following me on a potential theft suspicion. (door had sign requiring leaving backpacks etc. at counter). I quickly found what I wanted, but I'm sure others would have freaked out if they don't like dogs close in their space. Maybe this was a result of a prior violent theft or scare. Who knows. Anyway, I like the place because of the knowledgeable, friendly staff. They have been helpful over the years, having all the things I need, especially hard-to-find items and bolts/fasteners.

    Lowe's Home Improvement - hardware - Updated May 2026

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