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    Lowe's Home Improvement

    2.3 (64 reviews)

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    Returns area with grill i left
    Willy M.

    Tried to return a BBQ i bought through instacart. Gave me a hard time because I only had instacart receipt instead of physical receipt. They said there was no way they could help me or even give me store credit with proof of actual purchase in hand! I know people go in there all the time without receipts and they just take their id and issue refund or store credit. I dont know if they thought i stole it or something but the customer service was terrible. I even said store credit is ok since I had to pick up a few things anyway. They bounced back and forth saying their store policy on the wall had not been updated yet. Smells discriminatory to me. Ended that instacart gave me full refund and asked me to donate the grill. I was livid so I left it at the store for them to keep. Terrible experience, they did not care.

    We live out of town and wanted to help my mom with a big project. To save time and have the materials onsite, we requested a $75 delivery from Lowe's Matthews. They delivered 30% of the 2x4x8 in unusable condition, either severely damaged or warped. We had to waste our time taking material back to the store only to have Brian the store manager tell us that with 45 pieces this is a bulk pull, if we didn't want damage pieces, then we should've went and pulled it ourselves, individually one by one. Honestly, if they don't care about what they're delivering and wasting the time of their customers, they should just close the store or fire managers that don't care. On top of that we had to go through hoops just to get a store credit from the returned material since we originally purchased the through a six month no interest plan. They wanted to give us a hard time about returning the money to a card versus store credit. Apparently they've started a new pilot program where they don't give store credit anymore but yet it's right there as soon as you walk in the door on the return policy on the wall, as well as every register at the return register that there is store credit. Thank goodness, not all Lowe's have a Brian, otherwise we'd be done with the company altogether.

    Front door

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    6 hours ago

    Clean, efficient, well-stocked, easy to use product locator app! My go-to for jobs large or small.

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    10 months ago

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    10 months ago

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    6 months ago

    Daniel and Clay helped me load 4 pallets of mulch today. Perfect customer service! 10/10. Thanks guys!

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    5 months ago

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    11 months ago

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    6 months ago

    The worst local hardware store. Terrible customer service from staff and managers. Avoid.

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    1 year ago

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    3 years ago

    Has what we need. Clean. Staff are helpful. Tons of parking and love their plant selection

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    Page 1 of 2

    Ask the Community - Lowe's Home Improvement

    Review Highlights - Lowe's Home Improvement

    “They have a wide variety of plants, evergreens, pots, soil, mulch, gardening tools.”

    Mentioned in 2 reviews

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    King's Greenhouse - Hellebore (Lenten Rose)

    King's Greenhouse

    4.5(27 reviews)
    3.0 mi
    •$$
    Established in 1971
    Free estimates

    Awesome selection. Friendly knowledgeable staff. Fair prices on healthy beautiful plants. I go here…read moreevery year multiple times a year for my plants. Small Spot with lots of different plants that I could and have spent hours looking at.

    Nursery alert!! Plant moms be aware!!! While looking for pansies to winterize our front bed I found…read moreKing's Greenhouse. I had passed King's a week or so driving to the Asian Market in Stallings and didn't pay much attention. Just a new greenhouse to check out later. Who knew I would be back in a week. The greenhouse has several different parts/areas. Pottery, houseplants, succulents, cacti, and seasonal area. The pansies had just arrived so they were right up front. There was a discount for purchasing 18 or more. I got 36 or 3 flats. Plus some philodendron from the house plant area. So happy with all my purchases. I wasn't able to do much exploring but I will be back. Customer service was great. We were helped to find everything we needed. I was also notified that if you have a wish list you can let them know and they will try to get them in!!! I was also told they have an FB page to look for updates and alerts on there. They also are practicing safe Covid 19 behavior. They had mask for customers and hand sanitizer. Employees also wore mask! King's Greenhouse 524 Stallings Rd Stallings, NC 28104 Friday December 11, 2020 3:30pm

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    King's Greenhouse - Dahlia

    Dahlia

    King's Greenhouse - Shasta Daisy

    Shasta Daisy

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    Gerbera Daisy

    Renfrow's Hardware & General Merchandise

    Renfrow's Hardware & General Merchandise

    5.0(33 reviews)
    1.2 mi
    •$

    First time visit. I love these historic survivor hardware stores. Was pleased I could find items I…read moreneeded. Store associates were helpful. The best part about hardware stores as Renfrow's, one can find things not found anywhere else.

    Renfrow's was recommended to me by the folks down the street at the Matthews Heritage Museum. It…read moredid not disappoint. The store is deceptively big. The front door is narrow and old. But walk through that door and its like the Tardis from Dr. Who. The store really opens up into multiple rooms each with their own treasures to be found. Then out back there is a garde. And green house. They have chili pepper plants the likes of which I don't think I will ever see again! I swear the jalapeno plant was nearly as tall as me. And that is not an exaggeration. It was massive. Like a spicy tree. It was seriously impressive. Anyhow, there was also a "volunteer" plant just outside the back door that had tiny red peppers on it. Nobody seemed to know the variety but said they were too too hot. Maybe Tobasco peppers they thought. I started talking to them about my own home garden and how I struggle with tomato and pepper blossoms not sticking around long enough to produce fruit. They told me about something called "Blossom Set." I would have bought some there but it was greater than 3 ounces and I had to fly home. What I did buy was a bottle of scuppernong juice. Funny name for a native grape with a delicious flavor. A little more tart than standard grapes. I had been wanting to try scuppernongs and that did the trick. My only regret here is that I don't live anywhere near Renfrow's and could not biy as much I really wanted to. If I was a local, this would likely me a regular stop on my weekend errands.

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    Renfrow's Hardware & General Merchandise
    Renfrow's Hardware & General Merchandise
    Renfrow's Hardware & General Merchandise

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    Lowe's Home Improvement - hardware - Updated October 2026

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