Use them to repot three plants and bought new pots with them as well was very happy with the service. A few days later, I noticed a lot of gnats in my home. I bought some sticky traps and placed them in the plant. They've been infested with gnats. I called them and they said that I needed to purchase something to alleviate the issue. The issue is that I got gnat infested dirt from them. read more

You can count on Pikes to have a great variety of everything from perennials to trees, and knowledgeable sales associates. They have even seasonable employees who provide customer service a cut above the big box stores. They are also very knowledgeable about the resources needed to support your plants shrubs and trees. They stand behind shrubs and trees with a guarantee to thrive. Don't come to shop if you are looking for bargains, as their prices reflect the cost of good plants AND great service. However if you can, come and see what they have, and ask questions. You may decide the incredible variety and knowledgeable staff more than make up for the higher prices. read more

Wasn't welcomed when we walked in but no big deal. The place is clean and well kept which makes it much easier to shop. The carts don't squeak like crazy as well which is nice. Prices a little high but overall good experience. read more

Pike Nurseries - Nice and clean - Nurseries & Gardening Near Me - Matthews, North Carolina

I couldn't believe how many herb plants they had to choose from--especially some herbs I haven't found anywhere else. My new favorite gardening center! read more

Excuse me Pike Nurseries how have you been hiding a location from me? After watching a local YouTuber make a video about their trip there I had to make a visit. This location is tucked behind the Sycamore Commons shopping center in Matthews. It's a good size nursery. They don't have a large variety of succulents and an okay amount of house plants. I don't find much on my visit (that's because I have a large collection already). I did see a couple items I didn't have but nothing I was in need of or searching for. The plants look good and are well taken care of. The employees were even making sure the other items on the shelves were well arranged and displayed nicely. I'm glad to know of this location and will definitely make it a part of my places to pop into and see what's new!! I also have to visit all the other locations around the Charlotte area. Pike Nurseries 1016 Devore Ln Matthew NC 282105 (Review 515 overall, 59 in 2021) read more

Pike Nurseries - a close up of a plant - Nurseries & Gardening Near Me - Matthews, North Carolina

I returned a rosebush that was not blooming to the MATTHEWS location. I had a receipt and all the tags. I asked for a refund. They would not give me a refund only a store credit. I told him how unhappy I was to not get a refund, after being in the customer service business, my whole life. I know how important it is to build a relationship with a customer. The manager, Cory became hostile and got in my face like he wanted to fight me. I couldn't believe it. I reminded him how important it is to build a relationship with a customer, and told him I would never come back there again. I advise everyone to go to big box nursery and spend your money. Not only are there prices cheaper, the customer service is better. I'm 65 years old and this guy actually got in my face.‍ read more

Hello friends, I have what some may is a green(ish) thumb. A Friend of mine and I stopped by after breakfast at Metro Diner (see review). We have a plant that we are having problems with. So we came to ask for professional advice. I forgot the young lady's name but....she was hella helpful. We showed her pictures of all of our plants and she helped identify our 4 different plants. She gave tips and reasons why each plant was doing better than the next. Go enjoy, TTFN read more

Pike Nurseries - a close up of a yellow flower - Nurseries & Gardening Near Me - Matthews, North Carolina

Best plant selection I've seen any plant store in the city that goes for Charlotte too. Extremely good prices for giant plants. They have some of the biggest airplants I've seen. I highly suggest adding this to your next stop if you are a plant o haulic like me read more

Pike Nurseries - Money tree - Nurseries & Gardening Near Me - Matthews, North Carolina

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I absolutely love this place! They always have some free event going on for customers. Today I attended a free fall gardening class. It was quite informative and the staff is always friendly. Even provided Chick-fil-A minis and fresh coffee and cocoa for us. Class lasted abt 45min and I thoroughly enjoyed every minute of it. Learned so much! read more

Pike Nurseries - Nurseries & Gardening Near Me - Matthews, North Carolina

I am officially done with Pike's and it makes me very sad because I love their stores. This is now the THIRD time I have brought mealybug infested plants into my home (story on original review- all big hanging baskets which I ended up throwing out). I decided to give Pike's a break for a bit and returned again for the first time months and picked up multiple plants including a grapevine hanging basket. Well... sure as s**t I was just checking on my plant (she's been in quarantine!) and she is COVERED in mealy bugs. This plant is entirely too dense to get them all and I will be pitching it. Looks like I need to pick through the other five plants and see if they, too, are infested. What a waste of money. read more

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Its exterior water feature visuals tempt me to buy in the middle of a hot summer but walking in the greenhouse I was cooking . I think they know that that's why there's a free water bottle frig as u exit the greenhouse into the AC store. Perlite here is $2 more than the Johnston Rd location. Loved the entrance pond better than Johnston's. read more

Pike Nurseries - Nurseries & Gardening Near Me - Matthews, North Carolina

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Their planter selection is top notch, and the knowledge and helpfulness of the staff is EXCEPTIONAL! Several gathered around to help with a little beautifying my balcony project, and even told me to come back with pictures of the finished area. read more

Pike Nurseries - Beautiful Greenhouse with clear labeling. - Nurseries & Gardening Near Me - Matthews, North Carolina

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Huge selection of indoor and outdoor. Healthy plants. Helpful staff. Best nursery I've found in the Charlotte area.

I love the service, accessories and selection of flowers‼‼ The staff are knowledgeable, friendly and professional.

The customer service at Pike's is second to none. I cannot tell you how many times I was greeted by staff and asked if I needed help. When I did need help, staff members were extremely knowledgeable and pointed me in the right direction and answered every question my husband and I had. The prices, too, were extremely competitive. I can honestly say that we will go here instead of the larger chain stores for our gardening needs in the future. read more

We bought a beautiful Christmas tree at Pikes Dec 2. I think we spent $140 on the tree. Not chump change. We asked the nursery asst who was taking the tree to have it wrapped if we could get the stump cut a bit (the last tree we purchased from them stopped accepting water after a week...should've realized then...). She said they did not cut the stump and the tree would be fine. The tree was not fine. It died on us - fried, really - within a week and a half of having it. It had a full stand of fresh water with miracle gro Christmas tree additive! We will never, ever buy another Christmas tree from Pike's. Wasted money, and a completely dead and dried up tree the week before Christmas. We'd have done better with $40 and Home Depot. read more

The store has good offerings and the space is well maintained. However, there is a manager that is rude and does not care about the customers. The way he talks to clients should be ole ty of reason to fire him. This has nothing to die with COVID and the current situation. Do not go. read more

I've been gardening for 20 years. I plant all new every other season. This fall I decided to go to pike instead of Lowes to buy my plants. I bought 23 cyclamen and 18 ornamental cabbages. The very first frost, every cyclamen died. They are supposed to live up to 20 degrees. It was barely 32. They wouldn't take them back, exchange them, nothing. They sent me away wasting $170. Lowes and Home Depot take back anything, although I've never had to. Be warned. They do not care about their customers. The manager actually said, "gardening is a crap shoot". Unbelievable. read more

The nursery is very nice. It is very well organized and the staff knows quite a bit about the plans they have. Well they don't have a huge selection of everything they have enough. You can't go here and find 30 different types of trees but they have all the standard trees. My only issue with the nursery is that they are a little more expensive than a independent nursery. After all they are a chain so prices are pretty much set. There are better deals if you're willing to drive around town but it is a good place for a quick shop. read more

Ditto on the service. The folks at Pike are very helpful in suggesting bushes and plants that can thrive in any most conditions. For someone with a black thumb, this is immensely valuable. read more

I have been getting into gardening lately and was curious about visiting a nursery. I remember seeing a sign for Pike and decided to go in this morning and brought my unenthusiastic boyfriend along. He and I were both surprised and loved the environment and plants offered. My boyfriend said he'd visit again to get his mother a present and when he buys his own house. He said he doesn't think we will ever go to Home Depot for plants again! read more

Pretty to look at and great -- visually -- to walk around. They have loads of Proven Winner shrubs and flowers; lots of beautiful planters and garden features. ...But. This is not the place to buy anything -- ANY. THING. -- cheap. It's all boutique stuff at boutique prices. If you're looking for a Proven Winner flowering shrub for your garden, stop in here. They take great care of their plants. The store is always clean and well-appointed. But plan on going to Home Depot or WalMart to get your potting soil and pruning shears. They carry potting soil at Pikes but it's all organic, specialty blend, WholeFoodsy kinda stuff. And it's usually in a really small bag. The staff are SO friendly and helpful. And shopping here is a joy for the senses. But it's not the most practical place to shop. When I'm stocking my garden for the season, Pike's is a specialty trip for a specific plant or sculpture for my garden, not a place to buy tomato plants and planter pots in bulk. read more

Paid for a 7 foot Christmas tree; when employee was loading it into my truck, I was informed it was split on the bottom so 1 foot was cut off. When we got home and set it up, 1 out of 3 top branches remained. It is to the FAR LEFT making the tree hopelessly off center. Day 1 tree barely absorbed water. It will likely die in 10-12 days. Will never buy a tree here again. read more

I hate giving a negative review; but, I called the Matthews location months ago to speak to someone about some specific trees we needed in our landscape. They expressed that they'd get back to me after I gave them my information but have yet to hear back. read more

I was somewhat skeptical about going to Pikes after reading other reviews on different sights. I would have to say I was pleasantly surprised by the amount of assistance I receieved. I went on 3 different occasions looking for shrubs that I only had a picture of(that were already planted) and flowers that I really didn't know what I was looking for. I haven't planted shrubs in over 15 years so after 15 minutes of question I believe his name was Michael or Mitch..i can't remember, I was pretty confident. After three trips my yard is now complete. Mary Ann is awesome, not only did she lead my wife and I in the right direction with her knowledge we had fun when I had to come back to get one more shrubs when she clearly told me that I needed the extra one and to get it when I was there the first time lol. Very good people, if you don't see anyone to help you...just go to the front counter and the will get someone in maybe 2 minutes. Oh, and they have plenty of bottled water for you on those hot days...for Free! read more

We bought a Crepe Myrtle April 2018. We specifically wanted the dark fuchsia color and worked with a staff member to get the correct color. We planted the tree ourselves. The tree bloomed in June and it was a light pink not the dark fuchsia we were sold. I called and talked to Jonathan (assistant manager) he apologized and said we could dig it up (now 6 ft tall) and bring it for an exchange and a $25 store credit. We asked for them to come out and dig it up and replace it with the correct color we originally were told we were buying as it was their mistake. He refused. So, their mistake makes more work for us!!! Will never do business with this company again. I understand why they have bad reviews. read more

Excellent experience tonight getting a Christmas tree. The tree comes with a stand that actually works and you can return after the season for a store credit. The service was excellent and all of the employees were very knowledgeable. We'll be getting all of our Christmas trees here from now on. read more

I am less than amateur in gardening, trees and just about anything outdoors. My visit to Pike's Nurseries in Matthews showed me I didn't need to know anything because the sales staff knows everything!! However, I enlisted the service of the planting department and received far less customer service than I ever thought possible. The planting was scheduled for Mon, 8/21. I was supposed to receive a picture after the planting. On 8/23 I received a call from the operations manager, Brian, who informed me the job was never scheduled. Brian asked if I would be okay with having the trees planted on the 24th. I said sure. At this point I gave Pike's Nurseries in Matthews the benefit of the doubt. Things happen. I reviewed the notes that were entered for my special requests with Brian and all was in order. That was the last I was to hear from Brian. I never received the picture. I called Brian to verify the work was done, because of course, Pike's Nurseries had collected the full payment for the work. Brian did not answer. I left a voicemail. Yes, it was a weekend. I called the second day, and still no response or reply to my voicemail from Brian. I then called the store and spoke to Collin. The most responsible and customer service oriented person I encountered, was Collin. Collin called Brian, same weekend day, and Brian answered. Instead of providing the answer to my simple question, was the job completed; Brian instructed Collin to tell me he would speak to me first thing Monday morning. It would seem to me the least Brian could do is respond to my question since his staff's lack of duty caused the doubt in the first place. First thing Monday morning came and went and the only person I received a call from is Collin. Taking the responsibility that truly belongs at the feet of the Operations Manager, Brian. What a coward. Collin agreed to personally take pictures and send to me. I declined because that told me I no longer want to do business with an establishment that allows leadership to shirk responsibility for their actions and sends others to take the brunt. Honestly, of which there was none. I will never do business with Pike's Nurseries again, even though they are one block from my home and have the healthiest plants and trees I have seen. Mr. Corey Knight, somehow, Brian has been led to believe he is beyond reproach and can dismiss and ignore paying customers. In addition, Brian has been led to believe it is okay to hide behind his employees instead of taking the lead as his position and pay requires. read more

I went here when my grandmother came into town she is a master gardener and she was at ahhhh when she walked around! Pikes is very organized with a friendly staff! If you ever are searching for a specific plant I recommend going here! They take very good care of their nursery ! read more