Lester at Andy's appliance and really all the staff there, are amazing! So helpful, friendly, and…read moreknowledgeable. We bought a brand new fridge and a used LG oven! The stove ended up having an issue with the motherboard and they replaced the whole thing free of charge. They will be installing a hood-vent microwave for us and we will be going back for all our appliance needs! Thank you Andy's!

Early April, 2025 We lost our clothes dryer it would not…read morestart. Andy's got us scheduled 48 hours later with a service tech, Nester. Cut to the chase, he not only diagnosed the problem but was able to fix the dryer. He was nice, helpful and knew what he was doing. Andy's is number one in our book.

If you're looking for somebody to repair your appliances, Mike was very helpful, and very nice to…read moredeal with.

I want to start off by saying I have never in my 32 years on this earth written a bad review on any…read moresite. I would give this place zero stars if I could. I got a washer and dryer needing a dryer not a washer but wanting a matching set. The dryer itself didn't dry all the clothes from the washer unless I put half the clothes in the dryer from the washer. I dealt with that and decided okay that's fine it's not a big deal and then a week or two goes by and the knob, which turned horribly in the first place and dried 4 loads of laundry total with, broke. The owner Mike told me the part to fix it would be more than buying one of his other dryers for $275 that he could sell me right then. I had this dryer maybe a well or two. He blamed us for turning the knob "too hard", which how do you do that, and that there was nothing wrong with it. Then as I was talking to him I said I'm going to buy a new one and am not doing business with him and mid sentence he hung up the phone on me. My husband went in to get our broken dryer because I'd rather throw the thing in the dump than let him keep it. He said if you don't mind cosmetic problems I'll fix it so he "fixed it" but when we got it home guess what the problem wasn't fixed and the dryer is still broken. I went and bought a brand new dryer and what do you know it drys all the clothes from the washer machine. I will never do business with this place again!

Best in home repair service yet! When I called talked to John, very nice man, didn't talk down to…read moreme, told me what he felt was the problem. Said he'd order up the parts and would call when they came in. About 1 week later Mike came out and fixed my dryer, Very professional, very friendly, cleaned up after himself, even came with all the tools he needed for the job. ( Yes all those other things I mentioned have happened to me, even the store I bought my washer and dryer from, when coming to install, didn't have all the tools to complete the installation!). I will NOT hesitate to call them in the future. I give Rainier Appliance a 5 star rating. Highly recommend them!

I am blown away by this place. Service the way it should be. My dryer was making a ticking sound,…read moreso I called for a repair appt. Over the phone the guy said it could be this, this or this, but it's more than likely it's this. But my guy will come prepared for everything just in case. Mike showed up and took apart my dryer like a surgeon and said here's your problem and I've got the part right here. He even called me over to show me what he was looking at and showed me the parts he was replacing and why he was replacing them. Nothing covert, no surprises, just honest work. Thinking about making business cards for them and handing them out on their behalf

We purchased quite a few appliances during a remodel of our new house. Once this company has your…read moremoney they are done. They offer no support if you have issues and tell you to call the manufacturer. The range we purchased has never worked. I would not deal with this company.

Probably the worst customer service I have ever experienced. We purchased a new General Electric…read morerange that hasn't worked since the day it was delivered. We have gone through the proper channels for repairs twice. Each time, it takes at least two weeks for the repair company to come out, four to six weeks to receive the part, then another two weeks to come install the new part that still doesn't solve the problem. We have called the store on several occasions to make them aware of the problems. Lynn proved to be ineffective and rude. Today I visited the store to talk to Mike, the owner. I asked for some resolution to our problem. I didn't expect a refund, just thought maybe he could help us with a replacement until we have a working oven. He called me "a nut job" and threaten to call the police if I didn't leave the store. Yes, I was angry. I explained that he would be angry in my situation too. He walked in his office and shut the door. I left his store and I will never step foot in there again. I advise you do the same.

We requested service from Cole's Appliance Repair for our dishwasher. We waited a week for the…read moretechnician to come out. During that week, we realized that our Samsung oven had also been acting up as well. Robert arrived promptly. He was friendly, professional and courteous. Robert was kind enough to check our oven while here. Since this was the third time we've had to have a technician service our Samsung dishwasher; Robert was honest enough to tell us he could temporarily repair the problem, but we may be better off replacing it - which we did - same with the stove. The price was fair and we were happy with the service and recommend Cole's Appliance Repair. We don't recommend Samsung appliances. :)

Had a oven tech board replaced and it was flawed from beginning instead of replacing it when I…read morecalled the technician told me to try using the bottom oven and then reduce heat. Well it worked fine but not perfect until the board was no longer under warranty so $1400 dollars was total repairs and I still have to buy a new unit

The Longview Washington store management likes to call customers liars and force them to make…read morepayments when they requested items be picked up say that they have tried to pick up and nobody has been here or they can't find the address and then when confronted they try to say that the customer is lying and doesn't know their own address and when you try to call and get them to come get it after the first time they keep trying to make you pay if you want good customer service do not go to an Aaron's I for one will never go to another Aaron's store especially after the way I was treated by this one in my opinion errands and the management are worthless piece of shit

I feel that they have no compassion for people in this time. Calling someone everyday for a payment…read morewhen i went in and made a payment as much as i can with loss of hours at work and told them they would be payed of buy the first of may. Never will i buy from them again.

Went in the other day to get some lumber and some tile the lumber I needed was in an upper rack…read moreasked an employee if they could get some help to get the rack down went down to the tile department got some tile went back 20 minutes later, the lumber hadn't even touched it was nobody around another employee and got no response. Left and went to Lowe's. The employees there pretty lazy another time in there went and asked where the shopping carts were because it was raining and the employee said they were in the parking lot unbelievable.

Was accosted at self checkout by a staff member invading my personal space without a mask,…read moreinsisting on touching and scanning my items, and refused to stop after being told to twice. She then lied and said it was store policy. I asked for a manager, to which she REFUSED until I demanded one repeatedly. The managed confirmed no such policy existed and acknowledged there was a serious consent issue. I abandoned the sale over this incident, and have since purchased for less from another retailer.

This company showed up on time, price was as quoted, very professional. Highly recommend this…read morebusiness.

I had my air ducts cleaned by Achates Services and I couldn't be happier. The cleaning was easy to…read moreschedule, their pricing is very straight forward and the technicians were very friendly and knowledgeable. They were in and out in just a little under two hours. I would recommend them to anyone needing their ducts cleaned, especially with winter just around the corner.

This store has super cute decor at a reasonable cost. The store is always changing and has a little…read moresomething for people of every taste. The mother daughter staff (assumption) is friendly & they also have a room for children which is very handy in a store with lots of breakables. Store is open a few days a week so I would advise checking them before you go.