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Longview, WA

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Lowe's Home Improvement

2.1 (53 reviews)
Open • 6:00 am - 10:00 pm

Lowe's Home Improvement Photos

Recommended Reviews - Lowe's Home Improvement

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Photo of Kelly S.
206
49
27

12 years ago

Helpful 4
Thanks 0
Love this 2
Oh no 0

13 years ago

Helpful 1
Thanks 0
Love this 1
Oh no 0

12 years ago

Helpful 0
Thanks 0
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9 years ago

They are getting better but still not a one stop place for my home improvement needs

Helpful 0
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Photo of Jeremy S.
431
656
1615

13 years ago

Bought a set of Samsung washer & dryer from Lowes. Very happy with the customer service. The delivery guys did a great job on the install.

Helpful 1
Thanks 0
Love this 0
Oh no 0

7 years ago

Horrible customer service, I shop here frequently and they never as me if I need help.

Helpful 0
Thanks 0
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Oh no 0

9 years ago

Helpful 1
Thanks 0
Love this 1
Oh no 0
Photo of Jody C.
169
7
0

9 years ago

Helpful 1
Thanks 0
Love this 0
Oh no 0

12 years ago

Helpful 2
Thanks 0
Love this 0
Oh no 0

11 years ago

9 out of 10 times customer service is non existent at this location. Save your time and go elsewhere.

Helpful 1
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11 years ago

Helpful 1
Thanks 0
Love this 1
Oh no 0

10 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

13 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

Page 2 of 2

Ask the Community - Lowe's Home Improvement

Review Highlights - Lowe's Home Improvement

“Went in to find a new door knob and had to get help to find what I needed as there is an entire aisle of doorknobs!”

Mentioned in 2 reviews

Read more highlights

Manchester Brothers

Manchester Brothers

2.5(8 reviews)
1.7 mi
•$$$

By a long shot, Manchester's has provided the most thoughtful, educated and honest service that I…read morehave received while shopping for and purchasing appliances. As an interior designer, I often have to shop in high end fancy pants show rooms, I have never experienced the sincerity and care in those showrooms that I have experienced at Manchester's. As a customer, there are so many stressors that can be triggered when purchasing appliances. The pressure to choose the right brand, make and model, the pressure to make sure the appliances fit and can be installed correctly, make the investment, get what I want when I want/need it, and the pressure not to make a mistake could be enough to send some shoppers over the edge. Manchester's has taken the pain out of my purchasing by being excellent communicators, telling me the truth (not what they think I want to hear) and doing everything in their power to alleviate every possible complication. Manchester's has educated me by showing me the best options regarding what I have asked for and they have explained the benefits vs. disadvantages of each option. I have never felt that they are trying to "sell me", they are truly interested in helping me find the best option for my purposes. They have helped me understand structural, plumbing and electrical specifications when I have had questions. Thankfully, for a very affordable price, they take care of delivery and installation - worth every penny and more!

We purchased quite a few appliances during a remodel of our new house. Once this company has your…read moremoney they are done. They offer no support if you have issues and tell you to call the manufacturer. The range we purchased has never worked. I would not deal with this company.

Aaron's - Out front!

Aaron's

1.7(6 reviews)
1.6 mi

The sales people are friendly and helpful, as you would expect from someone selling you something,…read moreand they even got me set up on a debit payment from the bank every month so I didn't have to go in to the store. The contract clearly stated that if Aaron's was closed on the due date due to a holiday or emergency, the payment would be due the next business day. There have been a few times over the past two years that that has occurred and each time I received a call from Aaron's the next business day saying I was late, and was charged a late fee. I also had to remind them a couple times when they called me for payment on the due date that it was a direct payment from the bank and all they had to do was run the card number they were in possession of. So the office *(sales) staff could pay a bit more attention to the details of an account when they pull it up on their computer. The delivery people are not good at all. they broke the furniture when they delivered it, and scratched my daughters new laminate floors as well. Aaron's had the furniture repaired, but I had to pay for the repair of the laminate floors. (I just didn't feel like having the hassle of trying to get Aaron's to pay for it, so I just didn't even ask them to. Idk, they may have been happy to do it I just didn't bother asking. All in all not a horrible experience as far as a rent to own goes, but still just average.

This Aaron's are worthless they call me everyday for asking me money but when you try to tell them…read morewhat happened they say that you are making up lies which it's not try I just have money issues and now the want $734 also gonna close my account for stupid decision like this. I gonna say don't not go to Aaron's here on ocean beach hwy.

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Aaron's
Aaron's - Always out front!

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Always out front!

The Home Depot

The Home Depot

2.7(30 reviews)
2.3 mi
•$$

If you can't find it here - it may not exist…read more As always friendly, competent folks on the floor to help.

Here's a cleaner, more organized version that keeps your frustration and the timeline clear while…read moremaking it easier to read: I really didn't want to leave this review, but I feel like I have to. After many years of shopping here, this experience has convinced me that I won't be shopping here again. We're in the middle of a home remodel, and it all started when we purchased a dishwasher in-store at the beginning of the month. We scheduled delivery for July 2. A short time later, our fairly new refrigerator unexpectedly stopped working. In a panic, we had to order a replacement online. Before placing the order, we confirmed through chat that everything would be fine. Instead, our dishwasher order was bundled with the refrigerator order, and both were rescheduled for delivery on June 30, 2026. Two days later, we received a notification that another dishwasher was being delivered. It turned out the original in-store order had never been canceled, so we were charged for two dishwashers. We had to refuse delivery, make multiple trips to the store, and spend time getting the duplicate purchase refunded. It was an unnecessary hassle during an already stressful remodel. On top of that, we were dealing with a hectic holiday schedule and family events. Once we had time to really look at the new refrigerator, we noticed the doors weren't aligned, there was a scratch on it, and it began displaying a "High Temp" warning. We had already lost all of our food when our previous refrigerator failed--which wasn't your fault--but now we're facing the possibility of losing another fully stocked refrigerator because the replacement isn't working properly. When I contacted customer support through chat, I was told I had missed the return window by just a few hours--not days, but hours. There was no flexibility or understanding, despite everything that had happened with the duplicate dishwasher order and all the issues surrounding this purchase. I know this isn't the most expensive refrigerator you sell, but it certainly wasn't cheap. I expected better quality and, more importantly, better customer service. This entire experience has left a very sour taste in my mouth. All I was asking for was a little grace and understanding. Instead, I was met with rigid policies and poor handling of a situation that was already frustrating enough. Please do better. WN62907270 is the order number.

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The Home Depot
The Home Depot
The Home Depot

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Lowe's Home Improvement - appliances - Updated October 2026

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