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    Lowe's Home Improvement

    2.0 (36 reviews)
    ModerateHardware Stores
    Closed 6:00 am - 10:00 pm

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    3 years ago

    I will never buy anything from Lowe's again. horrible home delivery service! customer service is horrible!

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    10 years ago

    Wasn't impressed with this store. Employees were scarce, layout was different that other Lowe's, and items seemed difficult to find.

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    Ask the Community - Lowe's Home Improvement

    Review Highlights - Lowe's Home Improvement

    Needless to say, we bought a dishwasher.

    Mentioned in 2 reviews

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    Shaker Hardware

    Shaker Hardware

    3.8(10 reviews)
    0.5 mi
    $$

    Over a year later under new ownership and I am still coming back. Their prices might have seemed…read morehigher than the old Ace prices, but everywhere you look in this world things cost more and their prices are in line with the big box stores. Sometimes even lower. That really doesn't matter though, because the helpful service I receive here more than makes up for a few extra pennies. The staff are super friendly and have helped me with lots of projects along the way. I needed a weird part that wasn't available anywhere else and they found it for me in their storeroom and gifted it to me. I needed a certain type of paint on a holiday-eve and they spent the extra time going through their stash to find a suitable product. When the entire northeast region is out of salt and they have a shipment coming in, they were willing to make arrangements so that some was waiting for me when I showed up that evening. And when I need advice (and honestly, it seems to be always) they are a lot more reliable and useful than trying to randomly search Youtube. It is the smaller hardware stores that provide what most do it yourselfers (read: amateurs) really need: attention. Because of that, I will keep coming back to here.

    This is no longer Shaker Hardware! There is apparently new ownership, and the name is changed to…read moreChance's Hardware. I normally would not be in a hurry to write about a hardware store that is not near my house. How often would I likely be to visit it again? But this store caught my attention when I saw an ad for them on TV. They claimed that they have items not found in other stores. They also emphasized that they offer friendly and readily available service. Today, in search of a particular style cabinet knob, after nothing met my wife's satisfaction in Lowe's, Home Depot, and several other stores, we tried Chance's on our way through Latham. The first thing we noticed was a friendly greeting from an employee helping another customer in the parking lot. Walking through the store we saw everything very well organized and nicely displayed in a clean environment. Once we found what we were in search of, we met that same welcoming employee (owner?) from the parking lot on our way to the register. He was truly friendly and made the shopping experience a pleasure. The item we purchased could have been ordered for less from Lowe's, but it was not available today and we've never received such a sincere welcome in any big-box store. There is definitely truth in advertising from Chance's Hardware store.

    The Home Depot

    The Home Depot

    2.7(26 reviews)
    0.7 mi
    $$

    I'm so Disappointed by the lack of support I'm getting from my local Home depot. I make an online…read moreorder that I'm haveing problems getting delivered. They tell me they can't do any with online orders, i have to call online order support. The shipping Company they use has to be the worst rated company in the United States," Esters Express". I was supposed to have my shipment last week I am leaving this weekend for vacation and they tell me they can't deliver till Monday this place is literally 10 minutes from my house. The reviews I've read online are all the same can't deliver, truck broke down this company has so many breakdowns of there vehicles how are they still in business there rating is zero. I called Home Depot online support and I'm told there's nothing they can do for 48 to 72 hours by then I will be gone. I don't understand this shipping company, I asked them to deliver. It is sitting in the terminal right down the road, I guess I'm not a big enough customer for them to worry about. I don't know if I'll ever do business with Home Depot again I spend a lot of money there and they just don't seem to care UPDATE: Still Disappointed by the lack of support I got from my local Home depot, But the online help has been outstanding!! ***** Stars for Daniella at Home Depot Customer Support online is the Best!! Thanks again

    bring help to get stuff off the shelf and into/onto your vehicle, staff is stretched too thin to…read moreassist. A CUSTOMER helped with both while we waited for staff to show up (15 minutes, no staff, pro desk called multiple times)

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    The Home Depot
    The Home Depot
    The Home Depot

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    Herzog's Paint Center of Latham

    Herzog's Paint Center of Latham

    3.0(2 reviews)
    0.9 mi

    Have you ever seen a house painted yellow? Me neither! Despite the fact there are three yellow…read morehouses on my block. I've never seen the outside of a house painted yellow. Apparently, according to the Benjamin Moore dealer at Miller Paint and Decorating, no house has ever been painted yellow on the outside, because it will fade or require multiple coats so they can't even give me samples of any yellow color for an exterior job. Which is really weird, since the Benjamin Moore website seems to say the exact opposite, even has a color picker for my exterior color. And also because I got yellow colors from three other paint stores/suppliers, meant for exterior paint. But no, I'm probably wrong about this because the dude at the counter said he was darn sorry I just can't paint my house yellow with Benjamin Moore colors. Going to go to another Benjamin Moore dealer shortly to find out whether it's a franchised craziness or just individual lunkheadedness associated with this store, but I shan't bother coming back here, at least not until they invent the color yellow again.

    I am obsessed with Benjamin Moore paint, it's beautiful and great quality. I've personally painted…read morewith almost every brand of paint of my path to self discovery after we became homeowners and once I found Benjamin Moore Regal paint I never turned back. The historical collection will never fail, you will love how rich the colors look. I've always had an excellent customer experience here. Yes the paint is expensive but once I came in buying what must have been my 20th gallon on paint Bill started giving me the contractors discount making the price a little easier to swallow. They've also made helpful suggestions and given us advice as we've tackled different problems. You will love the paint and hopefully Bill will be as good to you as he's been to me.

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    Herzog's Paint Center of Latham
    Herzog's Paint Center of Latham
    Herzog's Paint Center of Latham

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    Robinson's Ace Hardware - Excellent product.

    Robinson's Ace Hardware

    4.5(12 reviews)
    5.2 mi
    $$

    I was asked if I needed assistance as soon as I walked into the store on Lapp Rd. in Clifton Park…read more Having just spent time unsuccessfully trying to locate several items I was shopping for at Walmart and Lowes, both in their stores and online, and then searching online at Home Depot for the same items with no success, I decide to accept the offer and specify the item that Robinson's Ace Hardware web page said they had in stock. While the clerk was not familiar with the exact product I was looking for, Glisten Washing Machine cleaner, he did accompany me to the isle where he said it should be if they carried it. We both searched and didn't see it. He stopped another clerk and asked him if he was familiar with the product. He was not. I showed them both a photo of the product and neither of them recognized it as a product they offered for sale. I commented that my earlier online search said they had it in stock, so I began one final scan down the aisle commenting that the orange package color should really stand out. Low and behold, it did! There was only one of the product left. I decided to push my luck. Another item that my web search told me was available and in stock at both Walmart and Robinson's was a Presta to Schrader valve stem adapter (Google it). Walmart didn't have it. The Ace staff took me to another individual who was able to look it up on their computer and tell me that they could order it and I'd have it on Monday. I'm writing this on Sunday, if it doesn't arrive on Monday I'll be back to update this review. I like the helpfulness of all the staff here and appreciate the extent they went to in order to please a customer. BTW, my final item that I was shopping for, Pro Products Res Care, I ordered from Amazon since no one locally carried it.

    I was having problems with my kitchen sink draining. went to Robinsons. Every one of the staff were…read morevery helpful and patient. I'll always go there.

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    Robinson's Ace Hardware

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    Home Outlet

    Home Outlet

    2.8(4 reviews)
    1.9 mi

    If you need a precut granite countertop....look no further. If you don't have a lot of cuts and…read more you know what you are doing, you can give your kitchen a remake by not breaking the bank. They have 4 to 5 colors and range between $125 to $225 for a 2ft by 6ft slab. I ended up getting 3 slabs and had to get a cut for the sink from another dealer down the street. I shopped around and my kitchen would have cost me aroundb$3000 but costed me around a $1,200. They do have tiles and flooring reasonably priced. In addition if you have a rental property, they have a landlord discount of 3%. The staff here have always been helpful.

    Unfair business practices, they offer a credit card from Synchrony Bank in which they advertise…read morepromotional no-interest financing on larger purchases. But if you get the item on sale, a whole one time 10% off, they say all that material sent by their financing company Synchrony is null and void. Synchrony says call the retail store, Grossman's says call Synchrony. So no matter how much you spend if they give you a few dollars off, then NO PROMOTIONAL financing is available. This does not happen at the HOME DEPOT. I recommend if you want to avoid financing fees of 29.99% at Grossman's either don't get it on sale or just go to HOME Depot or Lowe's, anywhere but this retailer. PS. the company used to offer Bargain bucks, which were like gift certificates when you used their charge card and made big purchases. These could be used for future purchases. The company owner (Barton & Co) eliminated that customer perk also. I guess they would rather skip over nickels to save pennies!!

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    Home Outlet
    Home Outlet

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    Lowe's Home Improvement - hardware - Updated May 2026

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