A Hardware Store on Steroids!…read more Our first visit to Hatchet Hardware of Troy was for some plumbing parts. When we first walked in, my thoughts were, 'they're not going to have plumbing parts...' I was totally wrong. This hardware store has it all - everything you expect in a local hardware store and then some. The entry to the store is filled with unique items for your home, trinkets, and gifts. It's a visual delight. Then you get into the heart of the store and there you'll find housewares and small appliances, landscape supplies, light bulbs...the list goes on. They even offer refills of cleaning supplies for environmentally conscious shoppers. Don't forget about upstairs which houses the plumbing supplies amongst other things. What's even better is the staff is friendly and helpful. If you haven't been yet, check it out!

I understand that there are hours for businesses, but if you're saying that you are open to a…read morecertain time they should stay open. I drove 28 minutes for something I needed at the store. And they closed four minutes early. I then went to Home Depot and spent $600. They lost out.

The personnel at this store are extremely helpful and knowledgeable. Billy and the store Manager…read moreKasey, helped me find what I needed and made me feel like my business was valuable. We discussed their sponsorship of Special Olympics and I was very impressed. I will return here often.

I was asked if I needed assistance as soon as I walked into the store on Lapp Rd. in Clifton Park…read more Having just spent time unsuccessfully trying to locate several items I was shopping for at Walmart and Lowes, both in their stores and online, and then searching online at Home Depot for the same items with no success, I decide to accept the offer and specify the item that Robinson's Ace Hardware web page said they had in stock. While the clerk was not familiar with the exact product I was looking for, Glisten Washing Machine cleaner, he did accompany me to the isle where he said it should be if they carried it. We both searched and didn't see it. He stopped another clerk and asked him if he was familiar with the product. He was not. I showed them both a photo of the product and neither of them recognized it as a product they offered for sale. I commented that my earlier online search said they had it in stock, so I began one final scan down the aisle commenting that the orange package color should really stand out. Low and behold, it did! There was only one of the product left. I decided to push my luck. Another item that my web search told me was available and in stock at both Walmart and Robinson's was a Presta to Schrader valve stem adapter (Google it). Walmart didn't have it. The Ace staff took me to another individual who was able to look it up on their computer and tell me that they could order it and I'd have it on Monday. I'm writing this on Sunday, if it doesn't arrive on Monday I'll be back to update this review. I like the helpfulness of all the staff here and appreciate the extent they went to in order to please a customer. BTW, my final item that I was shopping for, Pro Products Res Care, I ordered from Amazon since no one locally carried it.

Shopped at this Ace Hardware many times. We bought our…read moreWeber Grill and Snow Blower here. Pleased with purchases and service provided by knowledgeable staff. However, today was first time I used their Curbside Pickup option. I placed an order online and paid for it. Next day I drove up, and called store to let them know I wanted curbside pick up. I was told to drive around back. A staff member was out in two minutes with my order. I was asked where I wanted him to put the order. I signed a paper acknowledging I received items. Then I was given my receipt and thanked for my business. Start to finish once I arrived at store was less than 6 minutes. Efficient process. I drove off to continue running errands.

Having an Ace right in my town is so convenient! Each store is locally owned and operated. Their…read moreprices are competitive with the box stores of the world and with Amazon. I find value for money here because every dollar spent stays in my town. I like that! All of the staff are friendly and helpful, consistently throughout the years I have been purchasing from here. I also find it rare that they don't have what I want or need.

This is a great place when you need hard to find hardware and you need it today. They are geared…read moretoward industrial customers and don't make money selling bolts one at a time like Home Depot, so please be patient and don't walk in expecting prompt customer service.

I needed some specific hardware and the big box stores probably wouldn't carry them, so a machinist…read morefriend suggested I try here. They are only open during the week so I came early. When I walked in someone asked if I needed help, and I explained what I was looking for. Actually, I explained it three times because the person seemed to have trouble either hearing me or understanding English. I can't put my finger on it, but it was a bit frustrating. I first asked if they had assortment boxes and she went to check. She came back and said no, so I asked for specific sizes which she had to check. Finally, she brought everything they had out. I asked for two packages in each of the two sizes I needed, but they only had one of each so I bought both. Their credit card machine wasn't working right and it took multiple tries with multiple cards to get the deal done. I had some free time while they were searching for stuff so I looked around. This place sells a motley collection of things such as tools (wrenches, saws), hardware (caster wheels, chain), adhesives (caulk, Loctite), and power tools. Many of the things had a coating of dust, and nothing was priced out. For a place like this, customer service is important. Not only did it take them 20 minutes to get my transaction done, but another commercial customer who needed help couldn't get the information he needed on some products. Did I mention that there were 5 employees in the store this morning, but they were more interested in the Halloween donuts that someone had brought in. I should have just bought the stuff online. McMaster Carr has the same things for seven times less. Service is fast. Payment is easy. I can only recommend coming here if you know what you need, know that they have it, are willing to pay cash, and have some free time.

My only gripe is their website. No matter what I'm looking for, it always says "Ship to store" or…read more"Ship to home". When I click on "Same day pickup" it always says "Your search returned no matches." It gives the impression that don't stock anything.

I'm surprised that Country Living doesn't have any reviews already…read more This is a local hardware store that has pretty much always come through for me. The interesting thing, though, is that it goes beyond a hardware shop: they also have a lot of pet supplies, and yes, they even sell animals such as guinea pigs and ducks. That's pretty cool. The people who work here are really pleasant and helpful, and the selection and pricing are also very good. Country Living is generally my first stop when I need tools or supplies, especially since it's very close to where I live. It's a good thing to support a useful local store. I'd really recommend checking this place out if you haven't already.

Anything less than five stars is the rater being dishonest with themselves. Fantastic staff! John…read moreW and John P know everything and are teaching that to younger employees. Great brand names in every category. Some people guff that it's more expensive. Good luck getting any real help from a big box or out of there in a reasonable time. Call Amazon for advise? HA! Support local business that adds value AND gives back to the community ! Phillips Hardware is

If I'm in the middle of a project and need something quickly, I'll run down to this place. I also…read morefrequent hem to get my grill's propane tank filled. While I like to support local retail, their prices just seem too high on most of their items. They do offer a 10% AAA member discount which has softened the price point.

We've been loyal customers of All Seasons Equipment for many years and wouldn't buy equipment…read moreanywhere else. Recently, a semi-commercial purchase didn't work out as planned, but Duane and his team went above and beyond to make it right. Their top priority was our safety and satisfaction, and they refused any payment for the inconvenience. Truly outstanding service! That kind of old fashioned, honorable and professional service is hard to find today but at All Seasons, it is the way they do business. Thanks again to Duane and his staff. James & Hannah Pavoldi 319 Vernon Drive. Duanesburg, NY 12056 Jpav777@gmail/com 518-545-1931

Tony is always very helpful he knows parts forwards and backwards and dwayne has made me some…read moreawesome deals over the years thanks guys

Not friendly. Treated my 90 year old mother like she was incompetent, when we went in to purchase…read morean appliance. We purchased appliance elsewhere.

I purchased a dishwasher and dealt with Tim. He was awesome to deal with and made the purchase…read moreeasy. GREEN'S was cheaper than everyone else I checked with. I will go back to them and highly recommend them.