I ordered an item online. I received a message saying my order was ready, but when I arrived at…read morethe store I found out it was never actually in stock. The response from the stores: This is something that happens. I also used a "reward" for this purchase and apparently have now lost that. The response from the store: There is nothing we can do. Super frustrating!!

I get so discouraged when I see poor reviews of a locally owned business, particularly a good one…read more Allerdice happens to be my "go-to" for almost everything home-improvement, bird feeding and garden related, so I'd like to share the positives I have experienced over the past 15 years. Allerdice strikes the perfect balance--big enough to have just about everything you need, from power tools and paint, to grills, bird feeders, and even gifts, but small enough to feel welcoming. The well-organized layout makes it easy to find what you're looking for, and if you need a hand, the familiar, friendly staff is always ready to help. The young people who work in the store are always polite and helpful - and willing to help you heft bags of rocks, soil and cement in the back of your truck. The gift shop is a hidden gem, offering unique finds. I have found wonderful home decor items and gifts there, and the stock is always fresh. Allerdice is a far cry from the big-box warehouse experience. Their personal touch keeps me coming back. One of the things I appreciate is the familiar faces behind the counter and on the floor. The same employees have been helping customers for years, creating a true hometown experience. Their knowledge and friendly service make every visit feel like you're supporting not just a business, but a part of the community.

This hardware has comparable prices and always better quality than big box. The employees are…read moreloyal and the BEST.

just a fantastic local Hardware store! the employees know…read moreabout what when where and why a product is needed and advises usage when necessary. The guys in the paint department are Par excellence, and even advise popular colors and shades depending on lighting conditions. They stock items that HD and Lowes won't, very helpful. Kris , et al, is a well of information for project help. Keep up the good work folks.

I like shopping local and for decades this has been a local family's business. Anyway, I just found…read moreout that they do small engine repairs and so I took in my backpack leaf blower (Husqvarna) that died this week. I picked it up after just a few days. I think I was lucky because I heard the mechanic pretty busy. And ... hurray. It starts better, it runs better, and so far it hasn't stalled out again. And ... the cost was quite fair. Since I avoid big box stores when I can, I have only this simple comparison. Last year I needed pressure treated 2x4 sticks for firewood racks. They were maybe 25% less at a big box store but then I found out the cheaper ones are not rated for ground contact. Those that I later bought at Allerdice were. The difference was worth it to me. I'm not a fanatic about shopping locally. I do shop online, but when I can, I go local.

Allerdice is a great place to go for building supplies. They have a well stocked inventory, great…read morestaff, and very reasonably priced materials for not being a big chain. Need I say more? Actually, yes, I do. They carry Ace products. Why is that important? Because Ace is one of the few remaining companies whose products are still made in the USA. That, plus the fact that Ace products tend to be significantly above average in quality, sweetens the deal for shopping here. It's always a pleasure to shop here.

Shopped at this Ace Hardware many times. We bought our…read moreWeber Grill and Snow Blower here. Pleased with purchases and service provided by knowledgeable staff. However, today was first time I used their Curbside Pickup option. I placed an order online and paid for it. Next day I drove up, and called store to let them know I wanted curbside pick up. I was told to drive around back. A staff member was out in two minutes with my order. I was asked where I wanted him to put the order. I signed a paper acknowledging I received items. Then I was given my receipt and thanked for my business. Start to finish once I arrived at store was less than 6 minutes. Efficient process. I drove off to continue running errands.

Burner Hardware store in Burnt Hills. This nook of a store is actually large. The isles (see pics)…read moreare full and the merchandise new. All the cabinets, floor, counters and shelves are kept primo clean. The prices are a bit higher than elsewhere but buying from a town shop, is always fun. A star removed for strange change of shift at like 2:50, afternoon. Review: 4

They answered the phone promptly and went to search out the item I needed. Once I got there they…read morebrought me to the item I was looking for because I couldn't find it. Everyone there was super helpful and friendly. I always enjoy their service. Much better than a box store!

I usually go there for the paint section. But they obviously have a lot more than that. Prices are…read morecomparable to Lowes and the Curtis Lumber in Schuylerville, but the employees are so helpful and nice. Right away they ask if I need any help, and that service is what brings me back.

Another pleasant and rewarding shopping experience at Noble Ace Hardware. Not only did they greet…read moreme at the door but one associate helped me find all the items on my list. Unlike the big box store up the road where I had to call the store--twice from Inside the store--to get someone to help me out. I don't even care if the prices are a little higher, which they really aren't, the convenience and atmosphere certainly makes up for it.

These folks are always helpful - finding the right part, figuring out the best plan, and making you…read morefeel welcome. They have done custom jobs for us - drilling a hole, cutting to dimension, always with a smile and almost never with a labor charge. This is the model for quality customer service.

This store brings back such great memories of the Agway of my youth. For lawn and garden this is…read morethe place to go. The beautiful display of plants outside is just the start of how well the store displays are set and how clean it is. I found myself wanting to buy another set of clippers just because "they were calling my name". I don't need them of course but I wanted to buy everything. I now have some gift ideas as well. So many chimes, bird feeders and pet toys to choose from. They have a huge selection of bird food including a bin of mixed food that you can scoop to buy by the pound. There is always friendly staff around to ask questions and they seem to know just when to ask if you need help. They even invited to be browse as long as I want. They didn't know just what they were saying because I might never leave. I kept it brief this time but I will be going back again and again.

This is definitely a one-stop home and garden center. It has a good supply of just about everything…read moreyou might need for your yard, gardens, shrubs, pets, bird, projects, and more. It's a chain, but it's definitely not as "big boxy" as - well, you know who. Some of the things I like about this store include it selection of plants, bulbs and seeds (and there's more in their small garden center), the tools, the bulk bins for animal and bird foods, a good supply of tools, and some seasonal items. I've rarely had any problems here, and the staff have always been able to answer any questions I've had. Their barn/warehouse on the side has quite the supply of various bagged materials too.

Lots of large furniture on the bottom level - which was fun to look at. There is even a small…read moreroom full of all different clocks. Don't miss the stairs - the second floor has more shopping. I actually found the store's built-ins and display furniture fascinating and liked looking at those pieces as well.

Great selection of vintage wood furniture .. prices are very fair . We drive 2 hours a few times a…read moreyear to check it out

I entered the store with some pretty particular ideas for what I wanted in the bathroom and a…read morebudget that was on the low side. Seven Black, with all his enthusiasm, strong opinions and quirkiness, was a great help on the project. While we did not always follow his lead, he kept in mind my concepts (spa like he kept calling it) and worked with us down to the vent cover. We are grateful for his knowledge and patience. We are grateful to the whole team at Burch Supply as a defect in one of the cabinets could have derailed the whole project. They were swift to replace the problem part and the delay (a problem at the manufacturer) was minimal.

I had a ceramic disk faucet stem that I needed to replace. Local hardware, Nope. Big Box, Nope, FW…read moreW, Nope. FW advised (thank you) go to Chas G Burch in Schenectady. I was skeptical. I walk in, I show the part to the desk guy, he looks at the part and about two minutes later, he hands me the hot water stem and a cold water stem, too. He says, "If you changing one...," These people are in the know. Go to them, support them, do not let them go out of business... ever! Thank you for your expertise and thank you for being in business.