any time that i have gone there i usually need help and if the emplowee doesnt have an answer he or…read moreshe will ask a co-worker their prices are fair and they alway,s ask if i would like my order brought to my vehicle it is not an easy business to be involved in these days with home depot and lowe,s etc. i,m thankfull that they are here

UPDATE: Shout out to Store Manager (Mario) for working with me to resolve this situation…read more Good to know some people still have a heart and can apply logic despite "policy". Thanks again! ---- Original Post---- As a homeowner, my husband and I have shopped in both Lowe's and Home Depot for over 20 years. We have spent an extraordinary amount of money in both of these stores. We rarely need to make returns, but we just had a recent instance of having to return 5 bags of polymeric sand because we decided to have the job done by a contractor. I saved the receipt and my husband went to the store to return the sand. It was a VERY UNPLEASANT experience to learn that there is a 90 day window on returns (with receipt) and NO EXCEPTIONS ARE GRANTED FOR A RESELLABLE ITEM such as polymeric sand! Needless to say, we have made our LAST purchase at Lowes and I will be sharing this VERY NEGATIVE experience EVERYWHERE I can.

Failed blind installation 1. Measurements could have been…read moremore accurate which was start of problems with the blinds installation. 2. Installer could have better communicated the problem with Lowe's itself. 3.Lowes should have picked up and delivered blinds after they have been adjusted. Terrible customer service...we have been doing business with Lowe's over the past 12 years and this first time we had been extremely disappointed.

I had a fantastic experience at Village Home & Garden Center. The service here is great. Gina took…read morethe time to go through the different flowers with us and also helped with our containers. I will always choose to go here. Sandy Nelson

The quality of the service here is so fantastic! They give you the service that you just don't find…read moreanywhere these days. I go out of my way to buy things here that I could buy other places because I truly want to give them business. On top of being a great hardware store they also have a food freezer with some of the best lasagna I have ever had. They also have a fine assortment of other foods from the cock 'n Bull restaurant in their freezer. Highly recommend it

John and his wife are absolutely amazing people who run a fantastic business for all of your…read morekitchen and culinary needs! They have anything and everything you might possibly need or want, including exceptional knife sharpening! Pricing covers all ranges from Just getting started and daily needs, to perfect kitchens, and professional chefs! Shop local with someone you can trust!

I'm surprised moving off Broadway is - according to the owners - better for business, but perhaps…read moreBroadway was getting too expensive? In any event, the move worked at least for me. In the 12 years they were on Broadway, I never visited; I have now. It's spacious, and it's got variety, and it's got room for even more once they backfill the inventory they perhaps lessened for the move. I think sharing the parking lot with The Fresh Market is a good thing, because you can now pair good food with good kitchen equipment very conveniently. I liked the selection of items and utensils in the store. I hope they put some focus on unique and specialty items, because otherwise they're competing with larger chains like Kohl's and Bed, Bath & Beyond, who can just inundate the market with inventory and coupons. Support the small businesses!

This place has everything you are looking for and it is so big! I have been here 18 years and this…read moreis the first time I went inside and they had exactly what I needed. Definitely going back!

Very friendly people, will help with any questions and problems that you have. Great store for…read moreshopping. They have everything in a small space.

I came here on vacation and it was one of the stores on Broadway. I walked inside and the lady…read morebehind the counter was friendly. The store itself is kind of small, packed everywhere with product, but it was cozy. There were a lot of cute items I wanted to buy, but held to buying some gifts for my family. I wouldn't mind going back here if I ever come back to Saratoga Springs.

After shopping in the big box stores and being ignored by numerous salespeople, I came into Pipits…read moreand asked Grace for help finding a nativity set just two days before Christmas. Not only did she find me a terrific set but she also offered to give me a wooden manger and straw for free. It was a real Christmas miracle! I cannot say enough good things about this store and Grace's customer service. The store is beautiful, the merchandise unique and well priced and the customer service, outstanding! Thank you Grace and Pipits for making my Christmas gift giving experience the best!

The product is superior, but the service has been equally top notch. Staff have been pleasant and…read moregenuinely eager to help. I first came here at the recommendation of my painter and was a bit put off by their higher cost. But the product makes up for it by spreadability and quality over the Home Depot and Lowe's products I've used.

Lots of fun things in there. They will even paint a jockey for you. We didn't find what we were…read morelooking for. (A dresser) but it was a fun experience and the shop owner was so friendly.

Over priced and the most unprofessional service I have ever experienced from a designer merchant!…read moreNo update on orders unless you keep calling them and then delivery will be when ever and then we found out our product was out of stock and no communication of that until we asked where our order was. Then reordered with new fabrics and had to wait another 10 weeks. If you want overpriced furniture and unprofessional service along with disrespectful delivery then enjoy working with them!!! We will never do business with them again! Disappointing for someone that feels they are a premier furniture shop.