This hardware has comparable prices and always better quality than big box. The employees are…read moreloyal and the BEST.

just a fantastic local Hardware store! the employees know…read moreabout what when where and why a product is needed and advises usage when necessary. The guys in the paint department are Par excellence, and even advise popular colors and shades depending on lighting conditions. They stock items that HD and Lowes won't, very helpful. Kris , et al, is a well of information for project help. Keep up the good work folks.

I was asked if I needed assistance as soon as I walked into the store on Lapp Rd. in Clifton Park…read more Having just spent time unsuccessfully trying to locate several items I was shopping for at Walmart and Lowes, both in their stores and online, and then searching online at Home Depot for the same items with no success, I decide to accept the offer and specify the item that Robinson's Ace Hardware web page said they had in stock. While the clerk was not familiar with the exact product I was looking for, Glisten Washing Machine cleaner, he did accompany me to the isle where he said it should be if they carried it. We both searched and didn't see it. He stopped another clerk and asked him if he was familiar with the product. He was not. I showed them both a photo of the product and neither of them recognized it as a product they offered for sale. I commented that my earlier online search said they had it in stock, so I began one final scan down the aisle commenting that the orange package color should really stand out. Low and behold, it did! There was only one of the product left. I decided to push my luck. Another item that my web search told me was available and in stock at both Walmart and Robinson's was a Presta to Schrader valve stem adapter (Google it). Walmart didn't have it. The Ace staff took me to another individual who was able to look it up on their computer and tell me that they could order it and I'd have it on Monday. I'm writing this on Sunday, if it doesn't arrive on Monday I'll be back to update this review. I like the helpfulness of all the staff here and appreciate the extent they went to in order to please a customer. BTW, my final item that I was shopping for, Pro Products Res Care, I ordered from Amazon since no one locally carried it.

Best service by far of any place that I shop. The staff is very friendly and asks if you need help…read morethe moment you step into the store.

UPDATE: Shout out to Store Manager (Mario) for working with me to resolve this situation…read more Good to know some people still have a heart and can apply logic despite "policy". Thanks again! ---- Original Post---- As a homeowner, my husband and I have shopped in both Lowe's and Home Depot for over 20 years. We have spent an extraordinary amount of money in both of these stores. We rarely need to make returns, but we just had a recent instance of having to return 5 bags of polymeric sand because we decided to have the job done by a contractor. I saved the receipt and my husband went to the store to return the sand. It was a VERY UNPLEASANT experience to learn that there is a 90 day window on returns (with receipt) and NO EXCEPTIONS ARE GRANTED FOR A RESELLABLE ITEM such as polymeric sand! Needless to say, we have made our LAST purchase at Lowes and I will be sharing this VERY NEGATIVE experience EVERYWHERE I can.

Failed blind installation 1. Measurements could have been…read moremore accurate which was start of problems with the blinds installation. 2. Installer could have better communicated the problem with Lowe's itself. 3.Lowes should have picked up and delivered blinds after they have been adjusted. Terrible customer service...we have been doing business with Lowe's over the past 12 years and this first time we had been extremely disappointed.

any time that i have gone there i usually need help and if the emplowee doesnt have an answer he or…read moreshe will ask a co-worker their prices are fair and they alway,s ask if i would like my order brought to my vehicle it is not an easy business to be involved in these days with home depot and lowe,s etc. i,m thankfull that they are here

Amazing!!!! Best stocked kitchen goodies shop in the Capital District!!!…read more We have seen the "kitchenware" sign on the Rt 9 side of the building for a couple of years but had never been in. Well, we went in last weekend and were soooo super impressed! We plan to remodel our home and build a new and much larger kitchen in the near future and I saw at least a half dozen items that we will NEED!!

Spoon and Whisk is an independent store with quality high end kitchen supplies. I came today…read morebecause they offer a Knife Sharpening Service. I have three knives that need sharpening. I have been satisfied with the results in the past. I also checked out the sourdough baking supplies. I purchased a beeswax bag made in Vermont to store a loaf of bread. It keeps it fresh. I am amazed at the large amount of stock in this store ranging from lots of metal cookie cutters to Lodge pans to a large assortment of timers to a variety of baking pans to kitchen utensils. The owner or staff person was very helpful. He was available if needed. You can browse if you like.

Surprised that there is a sloppy mask policy at this store. Serviced by a non-mask wearing clerk…read moreat register, well less than six feet from me. No other visible employees were wearing masks! I asked what store policy was and was told that as long as there was 6 foot distance between employee and customer there is no need to mask. Said the all had masks I their pockets ready to use. Simply unacceptable! Be safe and avoid this store.

What a beautiful store!! I was greeted and helped right away. The owners were there and explained…read moreeverything I would need for my painting project. So happy to have this new store in Clifton Park, highly recommend!

Great and only hardware store in the area. It does close…read moreearly on Sundays. Worth it just to get to see Wilmington !

Superior customer service. Today I needed some baseboard. While I was looking over their…read moreselection, three different people offered to help me. After I selected the pieces they offered to cut them to my measurements so the 16' pieces would fit better in my van. While doing that they also offered to square up the rough ends with their saw. And they gave me a quantity discount. The employees are wonderfully helpful. A couple of years ago the manager recommended a contractor to me and the recommendation worked out great.

Was told about this store from a few 'Vermonters" so had to check it out this trip. Similar to BIG…read moreLots where you never know what goodies you'll find for reasonable prices! Wide variety of products.

Great prices, great products for sale, friendly and helpful staff. Everyone wearing a mask- yay!…read moreNice to shop in a place where they care about keeping their employees and customers safe.