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    Lowe's Home Improvement

    2.2 (20 reviews)

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    Inaccurate color depiction: Left:wood floor (lighter) against my current floor Right: sample from Lowe's against  current wood floor
    Chelia S.

    I previously frequented this Lowe's and have used their pro install services for blinds, storm doors, fence and wood flooring. Thus far I have been content with the services provided. Unfortunately, I was served a gargantuan dose of disappointment when I opted to have my upstairs flooring installed via. Lowe's. The first issue was that the flooring which I had selected for my downstairs in 2019 was no longer available. I selected a different flooring, going with the closest color/pattern available. I was advised that I would not actually receive the brand which was on display, but instead would receive "Lowe's brand" (I'm still confused as to how this is not false advertising, but I went with it as long as the color/quality was comparable). There was quite a bit of hold-up/back&forth with finalizing my project. I was later told by a flooring associate that the previous associate assigned to my project had "dropped the ball" [on my order] after transferring to another dept. I initially went into the store to make the selection on January 14 and did not have the install appt until early April. When the installer arrived he advised me that he was not familiar with installing click-lock wood flooring and that this would be his 1st time as he was only familiar with nail/glue down wood floors. Additionally it was determined that the flooring which was sent to me was way off-color from the sample provided. It was also a laminate although I had specifically taken my previous work order (from the 2019 install) into the store and specified that I do not want laminate. Needless to say I was majorly disappointed and pissed as I had taken the day off work as well as cleared all furniture from the room in prep for Installation. I immediately went to the store and demanded to speak to a manager. The flooring staff and manager were very understanding and attempted to rectify the situation. Thankfully the unwanted flooring was picked up within a reasonable time and without incident. Additionally I have placed curbside orders recently only to have no one ever come out despite me checking in/calling store to Inform of my arrival. I understand that the pandemic has affected a lot of aspects of how many businesses operate. However, I consider this to be unacceptable and am unlikely to use Lowe's again for install projects.

    Got this for $33.00
    Victoria L.

    Great customer service is exemplified at this Lowe's in Kannapolis, NC. While Lowe's often has good service a few things made this experience stand out. When I arrived, a terrific, energetic associate greeted me and asked if I needed anything. As it happened, I was there just to grab a can of WD40. She told me where it was, but to my happy surprise she had it waiting for me after my perusal of the seasonal niceties that caught my attention. I was wearing high heels, and as such I appreciated not needing to shlep to the other end of the rather large store. She saved me the trip, as well as provided complete details on the product such as size options and prices. She made shopping easy. My Lowe's fairy god mother was called Ginny, but the cashiers were also fabulous, fast and cheerful. I simply cannot allow this level of excellence to go un-applauded! I am sharing my experiences with Lowe's on line. I will finish with the fact that if more brick and mortar stores staffed associates of this caliber I would do a lot less shopping online.

    Seasonal decor
    Rusty J.

    The best feature of this Lowe's is the paint department. I love to get my paint mixed here. The plumbing department is usually pretty helpful. I like walking through the outside garden section to admire the live plants and garden decor. I like the fact that the store is pet friendly and I can bring my dog. The store is good about stocking seasonal decorations and having a lot of choices to select from.

    Landscape Edging

    I went to the location on Dale Earnhardt in Kannapolis to get some lawn edging. After picking what I wanted I get to the register to pay. Now the sticker on the where this item is in the picture says one thing and the register said more. So the guy asked another worker . He said the tag wasn't changed talking about how they were under staffed. And apologized I then said keep it I'm not paying more than I anticipated. I will call to see if there tags had been changed through out the garden center.

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    True Value Of Concord

    True Value Of Concord

    3.8(10 reviews)
    3.7 mi

    We had a very nice first visit here! My family and I were in need of a new key for our car. While…read morewe were waiting for that to be made, my son and I looked around and saw that they have free popcorn! He was thrilled!! We also noticed that they had a great selection of novelty toys for children in the store too! We grabbed some prizes, along with our new keys, some gardening supplies, and garden decor!!! So much to choose from! Friendly service from staff and nice, clean place overall!!! Highly recommend:)

    I came here because I was looking for Benjamin Moore Advance in a deep base - which by the way is…read moreapparently a very popular paint and is experiencing supply chain issues COVID related - and I could not find it at the others 10 stores I called. To my surprise True Value said they had it in stock so I decided to head over and grab it. When I checked in on yelp at the store, I was surprised to see that I had a 10% off coupon. The woman at the register wasn't familiar with the discount, she said that she needed a code to enter in the system and there wasn't one. She called the owner over and he was also confused but honored the discount. You may not be so fortunate if you decide to go, because he said he may have set that up along time ago when he set up Yelp, and he probably needed to fix it. But I was happy to find the paint that I needed at a discount. I didn't take a lot of time to look around because I went for a specific purpose. But the store seems to be fully stocked.

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    True Value Of Concord
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    True Value Of Concord - Electrical

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    Electrical

    Lowe's Home Improvement - hardware - Updated May 2026

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