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    Lowe's Home Improvement

    2.0 (49 reviews)
    ModerateHardware Stores

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    Hate the new website! Confusing. Hard to find simply shop link. Frustrating and leads me to Home Depot

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    9 years ago

    Love this store, every time ai enter this store feel like a child in a toy store :-).

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    7 years ago

    Worst customer service ever. Would not return a 40.00 item without a receipt. My advice is go somewhere else!!

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    Page 1 of 2

    Ask the Community - Lowe's Home Improvement

    Review Highlights - Lowe's Home Improvement

    We went to look at a refrigerator in person before purchasing one.

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    Worldwide Wholesale Floor Coverings

    Worldwide Wholesale Floor Coverings

    2.1(99 reviews)
    13.8 mi
    $$

    Purchased flooring for most of our home through Costco, who used Worldwide Flooring. At the time…read moreof sale, salesman seemed wonderful. However, he has lied and tried to cheat us out of more money ever since. When the job was done I spoke to both Tony, the salesman, and the off-site supervisor for Worldwide stating that I was not happy with white molding because it does not match. I had tried to tell the installer as soon as he started, but he did not understand or speak English. This had been a problem for the 2 days he and his partner were working. Tony said he would "see what he could do" to get the matching molding and have it replaced. The supervisor had just said it would take time to get it and then come back. The next thing I heard from Tony was that Worldwide Flooring wanted an extra $750 for the installation because there was more labor than anticipated. Well, they finished the job earlier than originally scheduled and we had done everything we were told we needed to do in preparation. Tony had done a thorough walk through and seen how much furniture was involved. We said we were not paying over and above what we had contracted for, and paid in full before the job was completed, as they required. I never heard back about the molding, so After a month I called Tony (I had given him time to get it since the supervisor said it could take time). He said if I wanted to molding, or the current one painted, I would have to pay for it since I "refused" to pay the extra $750. Tony told to me to go ahead and contact Costco, I could tell my side of the story and he would tell his. He had a real attitude about him. I called the liaison, and wrote a letter, giving very explicit details about the 2 days and everything that had transpired. In response, Tony told the liaison that there was extra labor, and later lied and said they sent extra help and that was why they got done early. Well, this extra help was invisible to both my husband and myself, who were both home the entire time. He also lied and said my cabinets are white, which you can clearly see in the photo that they are not. It has now been 10 days since my initial contact, and still nothing but sorry about that from anybody. I have done may projects through Costco, and never had an issue that was not quickly and easily resolved.

    I have a complaint about Irina. I called to place an order for Bruce Dundee hardwood floor and she…read moreasked me if I speak russian. I answered, but russians killed my brother in Kyiv, Ukraine ,I am 32 years in this country and speak not only English, but Spanish and German as well. I asked Irina to switch me to an other sales representative, but she hung up on me 5 times. After I called to customer care and they connected me to a lovely Mara.

    Photos
    Worldwide Wholesale Floor Coverings
    Worldwide Wholesale Floor Coverings - Hall floor

    Hall floor

    Worldwide Wholesale Floor Coverings - Just a small example of their baseboard work that isn't even & that they refuse to come fix

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    Just a small example of their baseboard work that isn't even & that they refuse to come fix

    Paint Tile Etc - Interior painting

    Paint Tile Etc

    3.7(3 reviews)
    3.9 mi

    A complete and total hack. After a day and a half if a two week job he calls me to tell me he…read more"broke his hip in an 'altercation' where he was pushed to the ground". Seriously?? Dude, you're like 50 years old, doing a job for me and you just called me and told me you got into a fight?? If I had a dime for every time a contractor have me a line of bullsh!t I'd have lots of dimes. So. There's that. After he painted our entire second floor (2 coats) we had to tell him and mark off all the spots he didn't caulk or spackle. He painted OVER at least 40+ nail holes and imperfections without filling them in. Painted over hardware. Painted OVER fixtures. What professional painter DOES that?? Same thing downstairs. But we didn't even bother asking him to fix it, I just wanted him OUT of my house. Don't EVEN get me started on the moulding he did for us. Seriously - a TOTAL hack job. Pic show just some of the spots he missed and I filled in. On just the first floor. Additionally, we found an empty bottle of vodka (the SUPER CHEAP stuff) in our bedroom closet and a half a joint in a kitchen cabinet after him and his 'crew' finished. Not that I don't like to indulge, but we hadn't moved in yet and that closet was EMPTY. Plus I don't smoke joints, I prefer other methods. Look - if you get a quote from a painter you assume it includes EVERYTHING (paint, spackle, caulk, hole & crack filling) especially if you discuss it before hand. Don't even bother with this dude, you're better off painting it yourself. PS. Please read the other reviews and the profiles if the people who posted them very carefully. Businesses on yelp are known for posting 'inside reviews'.

    Very pleased with work completed on my office conference room and bathroom. Some sheetrock a lot of…read morecutting in on trim and corners. Bathroom removal of old ugly tub and installed new stand up shower. Tiled floor and walls, painted walls and ceiling. Absolutely beautiful backsplash of slate tile behind sink. Who needs a mirror - check out the photos.

    Photos
    Paint Tile Etc - Interior

    Interior

    Paint Tile Etc - Repair and paint

    Repair and paint

    Paint Tile Etc - Trim and detail

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    Trim and detail

    The Kitchen Wizards - After photos

    The Kitchen Wizards

    5.0(4 reviews)
    19.9 mi

    These guys are pros through and through! We had several estimates to remodel our kitchen and the…read moreowner carefully reviewed all the specifics of what we needed. They have a quaint little showroom in Lawrence and they are very accommodating to help you get what you want. Lucas handled the day to day construction and exceed our expectations in completing the renovation. Please Feel free to reach out to me directly On Yelp If I can answer any of your questions regarding the workmanship! We LOVE our new kitchen!

    I can't say enough good things about our experience with The Kitchen Wizards. Milosz designed a new…read morekitchen for us, and it came out looking even better than the rendering! Usually, it's the other way around. To go deeper: my fiancée and I were in a VERY difficult position, having been taken advantage of (to put it nicely) by an unscrupulous general contractor. We made it known that we had budgetary limitations and a specific timeframe required for completion of the project- and The Kitchen Wizards were truly there for us when it felt like nobody else was. Our house was built in 1850. Other contractors hemmed and hawed about working on a home of that age and were full of excuses. Milosz and Lukasz, they made it happen! It turns out, The Kitchen Wizards can do a lot more than just kitchens! Our project involved work on a bathroom, a finished attic, a new laundry room, new flooring, plumbing & electrical, paint, carpentry, and placing an all-new kitchen inside the old kitchen's footprint. Whether you simply want a good price on kitchen cabinets and a new countertop, or you need work on a larger project - I highly recommend Milosz, Lukasz and the team at Kitchen Wizards. They're a family-run business that does things the right way. Receipts for all materials were provided, work was performed on-time (actually faster), and the quality is top notch. I wish we'd worked with the Kitchen Wizards from the beginning. It's so difficult to find a good, let alone *great* home improvement contractor. Believe me when I say: "just give Kitchen Wizards a call and they can handle it all." Everything came together beautifully. We cannot wait to build a life together in our newly renovated home. Thank you to Milosz, Lukasz and the rest of the team that made our dream come true!

    Photos
    The Kitchen Wizards - We love our new kitchen.

    We love our new kitchen.

    The Kitchen Wizards - Quartz countertops

    Quartz countertops

    The Kitchen Wizards - New shower

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    New shower

    Bountiful Gardens

    Bountiful Gardens

    3.1(33 reviews)
    1.6 mi
    $$

    TERRIBLE CUSTOMER SERVICE!!!! Went here on 5/15/23 to use a…read moreMother's Day coupon that clearly states "Valid for 1 day and expires 5/15/23" and the coupon was denied because the date on the coupon was a misprint. The young man at the register would not honor the coupon even though it was a mistake on their part. I just became a customer here last year but will not be returning after today. I was told that I was not the first customer that encountered this issue today but here we are at 5:30pm and no communication sent to the customers of their mistake. Below is a screenshot of the response I received from the "manager ". You can't give me a $500 reward to step foot back in that establishment after the response I received. She was called out on her shitty customer service and instead of responding like a manager with any type of class would she decided to respond with shittier customer service. Absolutely disgusting!!! As I read other reviews I'm not the only customer who has had the pleasure of dealing with this beauty . What a way to represent your establishment SMH! Seems like the screenshot with her original response keeps on deleting but her original response was "Geez. What is your address? I will mail you a personal check for $5. We gave people $5 all day yesterday but if you want $5, I will send you $5." SHE CLEARLY MISSED THE ENTIRE LACK OF CUSTOMER SERVICE PART AND FOCUSED ONLY ON THE $$$

    it was my first time going but I had a great experience. There is a huge variety of plants in the…read moregreenhouse and they are a very good price. All of the plants I bought have been thriving! The service at the desk was great and you can sign up to get a discount. The only reason I am not giving 5 stars is because they said pet friendly but nowhere did it say we had to carry our dog in the greenhouse or she couldn't come with us, their reasoning is there are toxic plants in the greenhouse.

    Photos
    Bountiful Gardens - We had to carry our dog even though it is a pet friendly place

    We had to carry our dog even though it is a pet friendly place

    Bountiful Gardens
    Bountiful Gardens - A display of the store entrance during Fall.

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    A display of the store entrance during Fall.

    Lowe's Home Improvement - hardware - Updated May 2026

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