I just had one of the best experiences purchasing my kitchen and this is my third custom kitchen, so that says a lot! From the moment I called, I felt like I was in great hands. When I arrived at the showroom, I was blown away by the variety of styles, finishes, and designed vignettes. It really helped me narrow down my vision and inspired so many ideas. What sets Kitchen Expo apart is the range they offer from stock, semi-custom, and fully custom cabinetry in a variety of styles and price points. I wasn't quite sure what to expect cost wise. But they guided me through the design process patiently, helping me explore different options that worked with my vision and my budget. I left feeling confident and excited, knowing I had chosen a kitchen I truly love. To my surprise, the Vice President came out to offer her insight and I had the pleasure of meeting Brian, the owner, who was wonderful. They both helped me work through some of my design ideas, mixing and matching colors with the flooring samples I brought in. Led by Lily my designer extraordinaire, Viki, and Brian they made me feel like I was part of a family, not just another customer. There was no pressure, no pushy sales just support, flexibility, and amazing ideas. When I was torn between 2 cabinet styles, they talked it through with me with patience and understanding. This isn't just a showroom it's an experience. I placed my cabinet order yesterday and I'm thrilled. I can't wait to see my dream kitchen come to life. Thank you, Kitchen Expo, for making this process not only easy, but truly unforgettable. read more

Very very poor service and quality Pls pls pls DO NOT GO TO KITCHEN EXPO EDISON I paid more than 20k for the worst service ever and very disappointed with the quality..pictures are attached for reference I went with lux line which is acrylic gloss custom cabinets ..first of all They delivered incorrect color lots of missing parts and wrong measurements I kept msging them but they want us to call cabinet delivery people and talk to them Its been more than 6 months and my kitchen is still not complete because of them Whenever I msg Johanna (sales person )she keeps telling me she is only sales person she can't help more than this. Viki Weber is VP or CEO Very unprofessional , after knowing all these issues only one time she msg and talk to us. Very very generous to offer me $100.0 for my mental frustration After second (4-6 weeks after first delivery)time also they delivered incorrect and missing items Now they also don't have any idea what's pending and when will get the delivery of remaining items when time of purchase everyone is very sweet and sugarcoated BE AWARE DO NOT GET TRAP LIKE US read more

Kitchen Expo - Poor quality cabinets - Kitchen & Bath Near Me - Edison, New Jersey

I am a "do-it-yourself"homeowner and Went to Kitchen Expo with a Murphy bed design and needed bookshelves cabinets incorporated into the design. Worked with Ernie who provided excellent advise on the design. He was knowledgeable, professional and took the time to explain how to put it all together and I would highly recommend working with him. After the order was placed, the office staff provided follow up when the manufacturer was delayed by a week, and were very accommodating arranging the delivery. Very impressed and would recommend without hesitation. read more

If I could give them a negative number I would. The designer was fantastic but their product and customer service is BEYOND HORRENDOUS. They don't care about the customer. We had the misfortune of ordering a kitchen from them in November. Well, 3 replacement shipments and 5 months later we still don't have the kitchen in. They could care less about me having to have the contractor return time and again to something they can't install. The company rep came in as well and placed the replacement order herself and they still messed it up. I'm sure one of their reps is gonna respond with some hogwash below, but no matter what they say DO YOURSELF A FAVOR AND DON'T WORK WITH THIS PLACE. It's like asking for a snake bite. read more

Each time I walk into our new kitchen I find myself thinking WOW - who would have believed this was possible and that it really happened!! A detour that unexpectedly took me by Kitchen Expo was the beginning of a very positive kitchen remodeling adventure with results that I would have only dreamed of. Ernie Del Noce, a talented designer, expertly guided me through the process of a total redesign of our old kitchen making use of all the space, incorporating the latest in kitchen conveniences, choosing just the right style and color of cabinets, counter top and flooring for a pleasing balance AND patiently addressing concerns along the way. He was flexible allowing me to change and adapt plans as well as open to suggestions from the referred contractor - Silvester Toth of Kitchen Experts. It was a win/win situation for us...best designer and best contractor. I felt the customer care throughout the remodeling was excellent with Robin and team taking the time and making great effort to see that my questions or concerns were appropriately addressed along the way. Anyone that sees our new kitchen is equally impressed with the design and new functionality. It is such a pleasant space to be in. I wouldn't hesitate to recommend Kitchen Expo. read more

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Definitely, poor customer service. As we walked in the showroom on a Saturday morning, a sales named Mark were there, the show room seemed to have only 2 people included him work there. I politely ask who I can speak to if I would like to get a quote for a new kitchen renovation. He replied me rudely " I DONT KNOW". wow, really? I guess he must have made a lot of commission already that he doesn't even care about customer like me. read more

I had a great experience with Kitchen Expo . Dave, our Kitchen Designer was very patient and easy to work with. The quality of the cabinets are outstanding, they have an amazing selection to choose from and this is the place to go if you want something different and beautiful! Everything was delivered on time.They did such a great job I have already referred my sister in law to them as well. Would definitely recommend them! read more

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We wanted to let everyone know what a fabulous place this is, especially the services provided by Viki Weber. From the moment we walked in and worked through the design process with Dave and Viki to the final end, Viki was fabulous and attended promptly to every one of our needs. She patiently went through all of our options, listened to what we were looking for, and made some fabulous recommendations, most of which we went with. The entire staff was professional and patient and promptly responded to any and all questions. We were able to one stop shop for cabinets, hardware, countertops, and Viki was able to tie it all together into what is now our dream kitchen. We can't recommend Viki and Kitchen Expo more highly for any and all of your kitchen needs. Truly a wonderful and professional experience!! read more

I worked with Kitchen Expo for the complete renovation of my kitchen. Their designer, Ernie, came up with a perfect design for my needs within 24 hours. My kitchen is now complete after 4 months and it is everything I wanted and with quality workmanship. They were willing and quick to respond to minor adjustments and touch-ups after completion. The only complaints I have are that the new cabinetry sat in my garage for over a month and no one checked to see that it was all in good condition and what I ordered. A month later, they installed them and no one noticed that they were the wrong design and two doors did not match. They offered to reorder, but I accepted the design to avoid further delays. The two mismatched doors were corrected. They also had advised me that my appliance layout would fit into their design and advised me on the size appliances to order. At the very end, my refrigerator would not open into the doorway beside it so the doorway had to be enlarged. Fortunately, that was possible. The contractor tried to convince me to get a compact refrigerator instead of correcting it. Eventually, he agreed to correct it at his cost instead of wanting me to share the cost. The workers for the contractor were very dedicated and capable. In the end, I ended up with a beautiful kitchen and am very pleased. I have recommended them to friends. Ernie, the designer at the showroom, is very knowledgeable and helpful. The contractor was very courteous and responsive but often not quick to respond to various installation problems. Eventually, though, everything was taken care of. read more

Wow!!! Garbage this place sells garbage they claim the cabinets they sell are American and better than other cabinet retails. Stay away!!! The cabinets they sold me was cheap quality with spray marks and even had chips. The customer service is even worse they don't care about the delay they caused by this and claim it's normal to receive damaged cabinets. All the cabinets had some kind of defect and looks terrible also the counter top they sold me was even worse. The style of cabinets and counters I have purchased in the past from a different retailer and never have they looked this low quality. Also the salesmen Gary is not knowable he claimed kitchen cabinets don't come pre cut to fit farm sinks which is not true. On top of all this they got the wrong dimensions for the counter top and had to take it back. This caused a huge delay in my work and I couldn't list my house for weeks. At the end of all this I wish I never purchased from them and want to put these cabinets where they belong in the garbage!!!!! You have been warned!!! Stay a read more

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My building on the upper west side of Manhattan contracted with Kitchen Expo to install all the kitchen cabinetry. Within 6 months (all the owners of the apartments have experienced this problem) paint began to peel off the cabinet and the white color began to yellow. The company admitted that there were problems with the finish of the cabinets and replaced some of the doors. The problem persisted with paint chipping and peeling and they refused to acknowledge the problem and said it was due to cabinets getting wet. I spoke to the VP of the company who refused to acknowledge that they had previously said there was a lifetime guarantee on the cabinets. DO NOT BUY FROM THIS COMPANY!!!! read more

This has been the worst experience anyone could ever imagine. I want to begin by saying my salesman Ernie was absolutely professional, well-experienced, and a knowledgeable person. He was professional through and through. We purchased our cabinets in October 2017. The work began by a contractor affiliated with Kitchen Expo called Kitchen Experts. The work began in November. Originally, we were promised an end date of Thanksgiving. That didn't happen. The work ended before Easter Sunday, 2018. Before the cabinets could be delivered we had to pay Kitchen Expo in full. The cabinets arrived and some were damaged. CNC cabinets was the cabinet maker. AVOID this cabinet manufacturer also wherever you purchase your cabinets. CNC is based in N.J. Cabinets were installed and doors had to be switched continuously until the end of March 2018, five months after our purchase. Continuous phone calls, emails, photos were sent back and forth with a person named Robin. Very poor customer service skills. She insisted the cabinet door replacements be sent to our home instead of Kitchen Expos storefront. We could never speak to an owner regarding our issues. Finally, my wife insisted no more phone calls and instructed Kitchen Expo to receive and inspect the doors before they were sent to our home. They finally agreed after months of receiving damaged doors. We could not host Thanksgiving, Christmas Eve, Christmas Day, New Years Eve, or new Years Day with relatives in our home. This experience was a nightmare. My wife and I would never do business with this company again or recommend them to anyone. The finished product 5 months later looks beautiful. The process along the way and experience was "ugly". Jay D I don't know who you are as I have never spoken to you or heard of you before. My town delayed this 2 weeks not 2 months so get your facts straight. I received broken cabinets which had to be replaced at least 4 or 5 times. I had the last delivery sent to your showroom because I was tired and disgusted about the issues we were experiencing. The final project was done and completed just before Easter Sunday. I spent too much time and effort regarding this issue. The cabinet manufacturer had to redesign the cabinet hinges so the doors would not hit each other when closing. I can go on and on sir but I am not wasting anymore of my time. Ernie was great. The whole process and experience was horrible. Take ownership of your own mistakes and stop making excuses. Get your facts straight cause I certainly do have mine as I have kept records. The final product is fine. The cabinets, countertop is acceptable. How we got there..the process.. was not.. read more

Kitchen Expo provided all the cabinetry for our fully renovated kitchen, and we had a very good experience working with them. We worked with Charles Asch, and he was very knowledgeable and helpful. There were a couple of smaller issues with our order, but Charles was very responsive and made sure that everything ended up just as we wanted. We're quite happy with the quality of the cabinets, drawers, etc., and would certainly recommend Kitchen Expo to others. read more

We used Kitchen Expo to replace certain cabinetry for a kitchen in a newly bought house. One of the pieces was the molding of our kitchen island. A designer from kitchen expo came to our home to recommend what we should order. What we ordered based on Kitchen Expo's recommendation did not march the color of our island. And we were then told the manufacturer doesn't make that same piece anymore. When we requested our money back, Kitchen Expo claimed that they told us at the time of ordering the molding wouldn't match. This is completely not true because if that were the case we wouldn't have ordered it to begin with. Awful customer service. read more

Anyone wanting to redo their kitchen, Kitchen Expo in Edison is the place to go. Our salesman David Barry was over the top. He was very knowledgeable and helpful with our layout. We were also very pleased with the recommendations he gave us for installers. If you decide to use Kitchen Expo you won't be disappointed. read more

I have been delighted with my kitchen and the service I received from Mark Fasulo of Kitchen Expo in Fairfield. Mark helped select the cabinets based on what I told him and he was very instrumental in selecting the cabinets and draws that worked best in my kitchen as based on how I function there. He "listened"...and patient...can't believe he did not quit after me. But he hung in and I am so happy he did. Everyone who comes into our home remarks about the kitchen. It really is stunning and more than that...it has been 2 years and looks, works like the day it was installed. That's saying something. Never had to call Mark to fix this or that. However, I have no doubt that if I had, he would have been here. I give Mark, Kitchen Expo in Fairfield and the installers Mark sent...a "10"! read more