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    Lowe's Home Improvement

    2.2 (65 reviews)
    ModerateHardware Stores

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    Bill T.

    The first few months we were settling into our Connecticut house, it felt like we were here every weekend. We got a lot of miscellaneous stuff for the house including toolkits, hardware, lightbulbs, lamps, nightstands, cleaning supplies, filters, ceiling fans...you name it, we bought it. The biggest challenge was often seeing if they had stuff in stock. A few times if we needed something right away, we had to go to Norwalk to get it, but for the most part, we are able to get everything we need here. I like the selection and when you can find a staffer to help you, they're good. The website said they had 50 of a lightbulb we wanted but we couldn't find it where the app said it was. Two different people got the big steps out to look up and down and all over but they couldn't find it (apparently they'd just done some moving of stock). So even though they couldn't find it, they were very helpful. I think we ended up getting the bulbs in East Rutherford, NJ. The checkout lines can be long and confusing when the store is crowded and picking up stuff can be a long wait as well at the customer service desk. But if you go off hours it's not too bad. We picked up some gas for the grill a couple of weeks ago and only had to wait about 10 minutes at that point. I enjoy this Lowe's.

    Kyle P.

    This is the worst one of the chain so far probably one of the worst stores I was looking for some stone blocks and the guy who was off helping me disappeared they told me he went home. Then the next person got on the forklift drove away and then decided to walk through another exit. Then they closed the aisle in the back where I was getting the stones. Beware of this store, the most incompetent people work here. They don't know What they are doing and they will not be helping you if they ask. Go to another store, they will not help you hear I would not bother coming. To bad you cannot give 0 or negative stars they deserve. Buyer beware do not do come here.

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    4 years ago

    This store has nothing but garbage customer service. go to Home Depot instead. Hell, go anywhere else.

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    Ask the Community - Lowe's Home Improvement

    Review Highlights - Lowe's Home Improvement

    I'm nearing the end of my bathroom renovation and I needed to buy a toilet; I wasn't sure what model and dreading, once I made my decision, getting my purchase out to my car.

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