Been going to Ferris Mulch for many years to drop off leaves and weeds in my pickup. I'm not in Danbury so I pay to bring the leaves here. I'm very diligent in making sure I don't mix twigs or branches in the leaf piles and that there is no plastic or garbage mixed in. I have the same workers year after year loading the truck that know to keep free from debris. Well last week I had to unload myself, which I never do as I'm 66 years old, however my workers were unavailable and I needed the truck emptied.
While unloading the weeds, mixed with dirt, a Ferris Mulch worker, in his mid forties, came over as I was unloading and found a very small piece of fabric. I said I'm sorry I will sift through and make sure no fabric gets by. Instead of acknowledging my apology he rudely said that's not good enough. He stood there and watched me sift through and before I was even done said started to criticize my efforts. Mind you I'm a senior citizen, probably 20 years his senior. I get the issue, but maybe be a bit more understanding that it was an honest mistake that I was taking full responsibility for and attempting to correct being nothing but sincere and apologetic. There was no need to be rude about it, no matter who, but especially an elder. Where are the days when elders were treated with respect. I would have went to the office to make note of it, however I was to exhausted and over heated to do so at the time. There is a respectful way to address people especially when they are being respectful to you and this Ferris Mulch worker was very disrespectful. Maybe he talks to his kids that way, but he shouldn't talked to customers that way. Which maybe they are forgetting I am a customer and they make money off of what customers bring to them. Will be looking to go elsewhere. read more