Dr Lowe is meticulous, caring, professional, and fair. She's worth every penny. And she works with my annoying insurance company. She fixed previous crowns that were incorrectly placed and damaged my gums, and she fixed the new cavities that were caused by the flawed crowns. Her office is fully equipped and her staff provides a great experience. She did a comprehensive analysis, went through a full care plan, and did a thorough fix. Extremely grateful for her and I'll be going back to fix my less urgent teeth. Highly recommended. read more

First off, this office is extremely clean and the staff is on the ball. The communication is by text and phone call. Your arrival is 15 minutes before your appointment and all my appointment times were dead on, never delayed. They leave a window of time between clients as to not over schedule. The environment is peaceful and almost tranquil. The care and quality of the work done was well above a 10. Dr. Lowe is one of the most straight up and honest persons you could hope for. I knew I was in good hands. As for parking, plenty...not a problem. She will remain as my dentist .... period ! On the wall are multiple awards from BBB. They don't give them out unless their earned. No problems with my insurance... not even a burp. Thank you Dr. Lowe and your caring staff ! Joseph Les.... 12-6-2025 read more

This is a top notch Demtal Care Place. I have been all over and this care is definitely the Best there is. I also love their Staff. Another Dentistry is not needed promise read more

Don't come here there's a reason why this place has a low rating . This doctor lied to me about having a cavity and wanted me to pay 200 dollars for a deep cleaning when she knew I didn't need total scam read more

I've been a patient of Dr. Lowe for many years. She is an extremely diligent and knowledgeable dentist who has earned my complete trust and confidence. I have received cleanings, fillings, a crown and two implants from her over the years, all of which were performed in a professional and skillful manner with excellent results. I am grateful to have her as my dentist and I strongly recommend that you choose her as your dentist. read more

If I could get zero stars, that's what I would give this dental office!!! they are very rude no compassion at all and they will double dip your insurance company to scam you!!! Please stay away from this place . read more

Walked in. Scheduled an appointment. The morning of I got a call from staff saying that they cannot take my insurance because they couldn't find it.. I told them let me ask my wife and get back to you and we probably will need to reschedule... Mind you, this was my FIRST appointment! And the lady answers with "ok, no problem, we can reschedule but you will have to pay a $50 no show fee". I laughed and asked if she is joking. She said No.. when I mentioned that I did not want to believe the bad reviews.. SHE HUNG UP.. I will for sure never give them my business. I have to say, initially I spoke with the dentist herself and she seemed nice! That's who I'm giving the 2 stars to.. If it wasn't for the initial conversation with Dr Lowe I could care less for any stars for this place! Good luck! read more

Had an experience with this awful dentist 5 years ago. With life, moving, etc. I somehow forgot I had visited here before and landed back their after a search for dentist near my home. While I was clueless they remembered EXACTLY who I was because they have my ACTUAL file with my last COMPLAINT but they pretended not to know who my family was in order to make a bogus referral so her "Orthodontist buddy" could make a few bucks never intending to follow the Orthodontist plan ("Lowe" level payback for my intense complaint five years ago). My daughter was traumatized last time by the service here. She endured that "SAME" trauma again by Lowe forcing her to get treatment without me, her mom, present. Who wants their child going in some room with strangers poking and prodding in their mouth without an adult present to assure their safety? We're in a pandemic for crying out loud!!!! I could not go back with my daughter to assure people were wearing gloves and masks who were handing her. Just awful!!! My daughter listened to this so called professional belittle people...... calling people with state insurance "The Medicaid People" as if they're beneath her. Who talks so loosely in front of kids?? Awful!! And when I realized why this awful place seemed so familiar (something they knew all along) and I voiced my anger at Lowe sending me to her buddy the Orthodontist but not abiding by the recommendation (and even pretending never to have received the recommendation after 3 weeks) I received a nasty letter from Lowe calling me a "loose canon", making obscene cultural references. Awful Awful Awful! Who writes letters to their patients "name calling"! African American community STAY CLEAR of this place!! Life is happening to all of us and we may forget what we did or where we went 5 years ago but people if you go to a place that seems eerily familiar....LOOK INTO IT!!! if you feel uncomfortable it's for a reason!! Don't step in the same puddle of dog crap a second time!!! I went to this dentist a second time. Her behavior is even worse than the first time!! I mean who writes their patients a letter calling them names!!!!! Unbelievable!!!!!!! Not a good place for dental service AT ALL!!!! Bed side manners, integrity, so many things questionable here. Only thing that is accurately on point here is the name "Lowe". Yep! That about sums up the ARROGANCE of this dentist, her manners and the experience. Lowe! Lowe! Lowe! read more

This whole place is a JOKE. Dr. Lowe keeps giving the run arounds about how MY dental insurance (liberty dental) has been giving misleading information about my claims. She said also that she's ALWAYS in her office YET i get calls from her office saying that she will be out of town for a week for how many months i have been trying to contact her. The first time i went in for an emergency tooth ache front desk Jamie was the sweetest welcoming me in, however Dr. Lowe could be heard on the phone getting real loud saying how sorry that persons teeth are. And when she came in to my room she never acknowledged what she was going to do with my mouth. She literally stuck her fingers in there working her tools and she mentioned that because i don't brush or floss enough that's the reason for my tooth pain. Then she tells me to invest with the tooth brush she recommends all patients (ranging about $200+) claiming it's cheaper from her office. It was that new oral b IOS type . and i said i have to think about it and she said well, that's the reason your teeth are messed up because you brush with cheap products. Second appointment i was set up to do an extraction that i was told it was ok to do from Jamie and with confirmation same day to do the extraction from Dr.Lowe herself even if she was booked. The day i went in Dr. Lowe was saying in front of me that i was supposed to just do a cleaning and was not aware that Jamie put me in as an extraction and told the asst that she messed up her schedule in front of me! She brought jamie in the room and voiced her concerned and i literally told her that i called and we both confirmed from you that it was ok to do the extraction and Jamie herself told her that she said the same exact thing i was saying. And then , the follow up on my extraction Jamie was no longer working there. I was supposed to do a follow up on the extraction but, first thing the dr.lowe said was "no drama right" and i'm like what? " and she completely ignored it. brought me to the front where the front desk office is and i asked her if she was going to check my extraction site and she told me if i'm not in pain there is no need in seeing it. Moving forward she sat me down with a list of things that needed to be fixed in my mouth and literally wanted me to sign up for a loan. and i told her i need to think about that because that's a lot of money and they told me that they need information of my w2s right away. I kept telling them that it's a busy week i may have to get back to you after the weekend and they were nice enough to say that's ok. Take your time no rush. Next day, my phone was being blown up with missed calls and messages from both office and Dr.lowe on how they need my W2 information and said i didn't get back with them like i said i would. Weekend passed i gave them a call first thing in the morning and NO one asked for patient confirmation like date of birth or Name! they just was talking like they knew how i was. Fast forward to months after extraction i changed to a family hygienist and i still recieved calls from the office! Still the staff does not acknowledge you who they are or ask for ANY patient confirmation. They still call me up for appointments for the extraction i had with them months ago! smdh. Today Dr. lowe gave me a call after the fact i was reached out again about another appointment since she will be out of town. And i asked her about a claim that my insurance needed copies of so i can get reimbursed for things that i shouldn't have paid out of pocket. She told me that there was no claim since my insurance doesn't pay for the services she gave me. Yet my insurance told me i shouldn't have so, she claimed that dental liberty and who ever i spoke to is misleading. TBC... read more

Gotta wonder why there is no waiting, was just in there to get papers of a recent visit, which they initially refused to release, and no one waiting. Only place ever to need deposit to make appt!!! Unfortunately she sold me a high floride toothpaste $45 when I can get it thru insurance and on good rx $9. That's taking advantage of your patients. She knows better. I still havent received my dental report. read more

I know, this is how most people start off, wish I could give a '0', well that's what the deserve. They sent me a past due statement of account, not telling me what the charges were representing. Then when I asked for a bill/invoice, they said they don't provide them. I have two insurance, I asked them to send to the insurance company and they wouldn't do so. She just said I needed to pay or they will send it to collections. This is the worse dental office ever. They have other issues as well, but we wont go into that. Just don't go, everything she does is about MONEY. At least do your job or only recommend what is needed. read more

She won't discus ANYTHING unless you buy the freaking toothbrush that she sells! When I said no thank you I had one (not really) she said "well it's not as good as this one" .. ok so I am here for my broken tooth and cavity , she said "things don't work like that here you first clean you teeth". I have already made a complaint through the insurance and the lady transferred me to the supervisor because this "dentist" had other complaints!! So they are looking into this. Waiting for her attack in 3,2,1... but I don't care because I am telling the truth , and again they are investigating read more

My first appointment on 01/23/19 will undoubtedly be my last. While the office has a nice comfortable vibe, the actual practice of the office could not be any more substandard. I booked my appointment with Dr. Lowe through the Delta Dental website, as she was a local provider. I wish I would've reviewed the Yelp page prior to confirming my appointment. My research was anything but extensive. Upon Googling her name and practice, I was informed that she was a Veteran of the US Air Force. As a Veteran myself, this was all I needed to feel comfortable confirming my appointment. I showed up to my appointment approximately 30 minutes early, arriving at 1:30 for a 2:00 appointment. I was not taken back to the chair until approximately 2:35. What is the point of an appointment if it is not kept? The fish in the waiting room were nice, though. Upon Dr. Lowe's initial review of my teeth, it was a sales pitch from there on. I needed a laser treatment, I needed a fancy toothbrush, I needed to gargle Holy Water from Jesus himself. I was informed that I did not floss or brush correctly, which I have never been told before. I floss after every meal and brush twice a day. I'm not saying my teeth are perfect, but I know I do enough to at least maintain decent oral health. However, they made me feel as if my teeth looked like Keep in mind, I was merely there for a check-up and cleaning. I was informed that I needed to pay my co-pay before they would initiate the cleaning. Co-pay? I have never paid a co-payment for a cleaning and my insurance is middle to upper tier. It is my fault for not questioning the $100.00 "co-pay", but I needed a cleaning and figured that I would deal with it after the fact. Apparently, this $100.00 was for an 11-minute laser treatment. Anthem Blue-Cross Blue Shield confirmed that there should be no co-pay for a routine check-up and cleaning. This is a warning because they will bring in multiple papers having you sign them, going as far as insisting it is a co-pay and the insurance will not cover 100% of the cleaning. Completely dishonest sales tactics. I'll take the fault for this, as I should've halted service to review. There are just very few businesses left with actual ethics or morals. The cleaning itself was without doubt one of the worst I have ever been through. I'm sure the hygienist was thorough as she is a professional in her field, but I couldn't tell if they were flossing with floss or barbed wire. See attached picture for my gums post-cleaning. With no exaggerations, my mouth was sore until the next day from a simple routine cleaning. I inquired about a quote to fix a chipped tooth and was given a quote of $316. I understand that dental work is not cheap, but $316 seemed to be a little inflated for a simple resin job. On my way home I stopped at another Dentist for a second opinion, who thought I was joking after informing her that had I just gotten a cleaning. Boom a quote for my chipped tooth, $56. Hopefully, they clean up their act. It is not cool to pressure people into spending their hard-earned money on services in which they do not understand, nor consent to. Which I'm sure their idea of consent is one of the signatures they force upon you. I was literally told the $100 was for my insurance co-pay, that my insurance would not be covering the whole cost of my cleaning. Ridiculous. I have filed a complaint with the Better Business Bureau, as well as issued a complaint with my financial institution over the $100 "co-pay". Sad I even have to ask for a refund. read more

Lowe Dental Care - General Dentistry Near Me - Henderson, Nevada

I should have checked this dentists reviews before going in there because she tried to rip me off just as she did the other reviewers!! She was very arrogant and dismissive and spoke down at me as if I was the one with the last name "Lowe!" Even though she told me I would need dentures she still tried to get me to buy a $250.00 toothbrush from her and then acted as though she couldn't possibly finish the exam if I didn't!! She charged me $185,00 for a "deep cleaning" and $37.00 for some floss and toothpaste. Then told me that I needed $2000.00 worth of work not covered by my insurance BEFORE she could do any other work on my teeth. She is a quack and I wouldn't recommend her to shine my shoes let alone work on my teeth!! read more

Dr. Lowe's name really fits her! She is rude arrogant she chipped my tooth and I didn't notice until months later that she covered it with some Apoxsee when she was working on my teeth! She is a crooked horrible dentist she should not be working on teeth do not go to her! I would never recommend this person, she spoke terribly of her own children. read more

If I could leave zero stars for this location I would. the representative has absolutely no clue what she's talking about and had to get verification from the dentist twice I what she got verified was false information so I had to leave with no appointment then the doctor had the audacity to tell my parents that I was swearing and I was disrespectful and then she told my mother that she knows where Her daughter got her disrespectful manner from.This dentist showed the upmost disrespect and unprofessionalism that I have ever seen in a family oriented establishment.There are plenty of other dentist I would never disrespect a customer nor her family this dentist office deserves to be investigated by the Better Business Bureau for the disrespect and lack considerationFor customers. read more

Is it possible to give negative stars? Because they don't even deserve the one star I'm required to give to post this review. We needed a new dentist so I made a cleaning appointment for me and my two sons. When we went back, they took me off into a room and when I asked to see/talk to my kids, the hygienist told me that they don't allow parents with kids. Red flag. Further, I was told that I needed their toothbrush and that mine sucked, needed their floss and all this other crap. They attempted to sell to me for nearly an hour and continued while I was getting my teeth cleaning. That itself made the experience AWFUL. I do not go to the dentist to get hustled. For most people it's already an anxious time and then add in all of the "yours clearly doesn't work, buy mine" (before even looking in my mouth) makes it just miserable. After the show and tell episode, the hygienist came back with a "treatment plan" sheet and we went over it. She said I must have a $50 laser treatment done. I've had it before at another dentist and 1) I don't think it does anything and 2) I don't like it. My money, my choice. She then said "well then we can't see you if you don't get it". By this point I was just annoyed so I carried on with the appointment since my kids were already getting their cleaning done. Hustle the parent while the kids are already underway with their appointment...sales tactic. Then it just continues to go down hill. The bedside manner of every staff member was horrendous. They kept making faces and rude comments about my (very expensive and beautiful) teeth. She told me my crowns and veneers were terrible/looked terrible and that they must be redone. Then they went on to floss my teeth in a way that has NEVER been done to me before. They (dentist and hygienist) kept commenting on how bloody my gums were. Maybe if they didn't aggressively floss my teeth harder than any dentist/hygienist ever has, it wouldn't bleed that much. I saw the bib, it was not anything like the blood bath they were making it seem. The entire cleaning was painful. I have TMJ and can't keep my mouth open wide for long. Neither the dentist or hygienist cared and kept telling me to open my mouth, all while I was literally on the verge of tears. The way the dentist spoke to the hygienist would make anyone uncomfortable. The hygienist also tried to tell me that I have a calcium deficiency because some of my teeth are darker. Oh you mean the molars in the way back? The ones that didn't get whitened? Oh okay. Pretty sure my routine blood work that JUST got done by my HONEST doctor would have showed that...and it didn't. She also insisted that my parents lied about never getting their wisdom teeth when we were chatting about those since I got all 4 of mine removed. Sure. After the cleaning and laser that I didn't want, she then told me I needed this prescription without ever telling me anything about it besides it was a "low dose". After going home and doing my own research, it's a heavy drug. She didn't even consult me about the side effects or anything. Zero communication about it. Totally unnecessary and my doctor does not recommend it for me because it's not needed. Writing prescriptions willy nilly isn't a trait I like to see in my medical care providers. Before I could even walk out, I was told I MUST come back for another cleaning in 3 months that will not be covered by insurance and that I must book it before I leave. The dentist also asked me if I was buying their toothbrush as I was checking out. I told her no, she rolled her eyes at me. I went and got a second opinion by someone HONEST and KIND, they said that everything is perfectly fine. Icing on the cake...as seen in the picture. My youngest got this bloody sore from the "care" he received at this dental office. I have no idea how it happened bc I was not allowed to be with him. But it happened there. Didn't have it when we walked in but he walked out with it and he said it happened during the cleaning. He's 5. NO CHILD (or adult) should ever be treated so poorly that he leaves with a wound. *** I DO NOT recommend this dentist for anyone that doesn't enjoy being ripped apart by rude words, being hustled, being sold unneeded dental gear because yours "sucks", or being told you MUST have unneeded procedures that ironically insurance won't cover. DO NOT GO TO THIS DENTAL OFFICE. Do not place you or your family under their care. It's literally a hot mess at that office and I would never ever ever recommend for anyone to go there. I've already let my local friends and family know about our experience and my child's mouth being ripped open, now I feel like everyone else should be aware as well. *** read more

Lowe Dental Care - General Dentistry Near Me - Henderson, Nevada

The wait was a little long but I could hear the baby in the room next to me having a really difficult time so I was totally fine with waiting my turn! The Assistants were all great. The dentist came in and was direct with me which I love. They offered me a toothbrush as well but like any dentist it's just a recommendation I see tons of negative reviews about products offered and treatments costing alot. That's NORMAL! I have state insurance but still need to pay out of pocket for the treatment that I THE PATIENT caused to my own mouth. They don't take care of your teeth daily you do, if you can't handle them telling you what your doing wrong and how to fix it then don't go to a dentist lol. Y'all were great, thank you for a great dental experience! read more

I recently changed insurances, so I went to Lowe for an exam and x-rays. She made me feel like I had the most disgusting teeth ever. As soon as she looked in my mouth she started counting off what was wrong. I left with a diagnosis that all of my sealant was cracked, I had 2 cavities, and needed a deep cleaning. I am 25 years old and had a clean bill of health from my old dentist 10 months prior. I had a gut feeling that she was trying to rack up a bill, so I decided to get a second opinion from my old dentist! Turns out- my sealant is fine, no cavities, and no need for a deep cleaning. I had a regular cleaning from the hygienist that I've been previously going to for years, she said my teeth looked fine other than a little extra plaque build-up. Dr. Lowe was trying to do work I don't need, and at a very high cost. Do not go here. read more

Been to her office very well staffed . Know her personally . She is direct and doesn't mince words . I see alot of negative reviews you all go in expecting free dentalcare nothing is for free and some of you need manners . Hence bunch of winer's . Take care of your teeth and you will not have these issues . Ps what do you want when half of you that come in expect the world when you only have Medicaid for insurance . Stop being cheap it's your teeth . Bunch of losers ... read more

One of the worst dentists I have ever seen made me feel horrible told me because I let my daughter suck her thumb it's the worst teeth she's ever seen . Went to get a second opinion as you always should if you disagree which I did they said it's not even that bad they don't even understand why I was told that. read more

I wish I could give her a negative star! I wish I read all of her BAD reviews before I went to her. She's rude, unfriendly, has a HORRIBLE bedside manner, treats her staff disrespectfully in front of patients, and dishonest. She claimed I needed 4 crowns at $2000 each and two cavities. Had the cavities filled and went back 4 times because my bite was wrong. HUGE sensitivity that I never had before. It's still not right. Saw another dentist and I DID NOT NEED 4 CROWNS!!! I asked for my records/xrays from her and I got the response, "We were in a cyber attack and everything was wiped out!" After reading her google reviews earlier today, the exact same thing happened to someone else in July saying she had a "cyber attack" and he could not get his xrays either. I asked her to take new xrays since my insurance paid for them and she said her "xray machine was broken!" SCAMMER and DISHONEST!!!! BEWARE!!!!!!!!!!!!!!!!!!!! I filed a complaint with the Nevada State Board of Dental Examiners this afternoon. read more

Carole: Thanks for the education on "libel." I've worked in the legal field for many years so you can keep your illicit legal advice. I have evidence that I treated at your office and, therefore, any attempts by you to "prosecute" will be wholly unsuccessful and I will seek fees and costs for having to defend any frivolous action brought by you. read more

This is the worst place to go if you want your teeth cleaned. If your insurance recommends this place tell them to stop recommending it for everyone else's sake. You're gonna wait 1-2+ hours after ur appointment to get called back and when you get called back you're gonna wait another 1-2 hours before the 1 Dentist can help you. It took my mother and I 3 hours just to get x-rays. Then Dr. Scum Lowe is gonna tell you that you need a deep cleaning which will cost $200+ because she likes to rack your bill up. The scummiest thing you can ever do is pretend like you care about patients but just finesse them for money. I wish this place wasn't in business anymore. read more

If I possibly could, I would give this place 0 stars. Going here was by far one of the worst experiences i've ever had in my entire life. From start to finish this place practically had their hand in your wallet trying to steal your money. The owner of the business, Dr. Lowe-Richens, has taught her dental assistants to practice the same shady sales tactics she uses and plays emotions such as fear to get people to agree to treatments they don't need. I'm so happy that I decided to get a second opinion and did not let her get near my mouth. She told me all (4) of my fillings had fallen out, I needed sealant on all of my teeth, I needed laser treatmet on my gums, I needed a new $200+ Oral-B toothbrush because my Sonicare "sucks", and I needed prescription tooth paste, and to top it all off I had a cavity that needed to be filled. So I left laughing at her, I demanded my x-rays the next day and went to see a dentist my manager recommended to me that she's been seeing for over 27 years. Needless to say it was worlds apart difference. I didn't feel like I was apart of some disgusting sales pitch where they were begging for money. The dentist told me NONE of my fillings fell out, I did not have any cavities, my Sonicare is an amazing toothbrush, you don't do sealants on people who have had fillings, and you don't do laser treatments on adults; OH and that I have "one of THE most beautiful sets of teeth" she has ever seen and that my oral hygiene is immaculate It's super sad to see a woman trying to take advantage of not only another woman, but a young woman who might not know that they're getting taken advantage of. I feel sorry she feels the need to take advantage of peoples emotions in order to make a living, business must be slow. Please I can not beg anyone who's reading this enough, P L E A S E, DO. NOT. GO. HERE. read more

not recommended to anyone, misleading the customer, over charging, the worst ever dental cleaning I experienced, heavy hand. 0 star

horrible experience , the young lady that takes care of appointment's is wonderful, dentist rude .. not understanding of your needs or does not even care that some people have fear of a dentist!!!! then tried to charge my treatment with not even talking to me about it , had to call then was told .. unbelievable !!!!! read more

The staff was nice but I had to wait for over an hour for my appointment, not a sorry we are running late. They try really hard to upsale your stuff is not good enough. And there was a DOG in the office that just doesn't seem very sanitary. Told me they will not do anything till they clean my teeth. My insurance does not cover that. read more

absolutely the best dentist i've been to!!! she also was willing to see a cd that was actually meant for another doctor--and i am so glad she did as she might have saved my life!! super polite and leslie, her assistant, was awesome too!! the receptionist was also very organised and professional!! if you're anxious about seeing the dentist, make an appointment here!! i am actually looking forward to my next dental appointment because of this team!!!! read more

Are you missing those Blockbuster days of the 90s? Lowe Dental Care will take you on a journey to the past. With Beanie babies all over the office, carpet and curtains and the wood panel furniture it felt like I had stepped back into a dental office of my childhood. An XR machine that still makes you stand and rotates around your head? I haven't seen that old school baby since my dentist's office from middle school. Dr. Lowe was professional and kind to me......... but boy did things change when the hygienist came. She had a couple of dental hygienist students training with her and I felt bad for how angry she was with them. Yelling at your student when both of you have your hands in my mouth...... definitely not the most comfortable thing to sit through. Save that for the back office! If you feel anxious about going to the dentist, this probably isn't the place to come. Between the cold/dark waiting room, cold assistants and the yelling/tension between the dentists and the hygienists even I felt uncomfortable at your practice. read more

I felt like I was at a sales presentation. Constantly upselling. I didn't even get any work done because I was completely turned off

I just left this office today, with the fact that they would not allow me to go back with my child. Which that is my child, should I allow my child to go back with strangers? Never when she gets to be about teen years and she's able to make choices of her own then yes I will allow her to go back on her own then. But, until then my child my choice. How dare you not allow a 4 and a half year old to go back with her mother. She doesn't ever go back alone in any doctors or therapist office alone. Shame on you. read more

This place was just horrible. I came for a cleaning for the first time and the hygienist was just so rough on my teeth and was dr Lowe. Afterwards my gums were very sore and I could hardly eat. The last time I got my teeth cleaned by a different Doctor it didn't hurt at all and they knew how to be gentle. Never coming back there ever. read more

I have been seeing Dr. Lowe for about 10 years. I have had many dentists in the past, and a can say that without a doubt she is the best at giving you a great smile. Six years ago, I moved to the Nashville area. I have looked locally for a comparable dentist, with little success. I continue to use Dr. Lowe as my primary dentist, and schedule a visit every time I'm in town (about every quarter). read more

I last saw Dr. Lowe for treatment a few years ago, and it still stands out as one of the most all-around awful healthcare experiences I've ever been through. Long story short, I'd been a patient of hers for about a year prior. Nothing great, nothing horrid. Dr. Lowe advised me that I needed a crown and four fillings. First visit, she scooped out the problem molar and fitted a temporary crown. No problems there. I made the decision to get all four fillings Dr. Lowe stated I needed, done at once, on the next visit. First sign of trouble: I asked not to be Novocained, which is my usual for getting fillings done. (It may sound weird, but I find local anesthetic more uncomfortable than getting teeth drilled without Novocaine. Never had a problem so far.) Dr. Lowe didn't like that at all. Her comment was "look, I've been doing this for 20 years, I know what I'm recommending here." That was probably actually a good recommendation, because she went to work on me with the finesse of a jackhammer operator. Very, very rough - my jaws were hurting afterward even with the local anesthetic. No breaks - when I asked to sit up for a moment (I've got a bit of a bad back), Dr. Lowe told me that she had other patients stacked up waiting and that a break would throw her off schedule. Meanwhile, while she had my mouth full of instruments, I got to listen to an uninterrupted conversation between her and her assistant about her ex-boyfriends, the pets they left behind for her kids (who weren't properly caring for them), her Air Force career aspirations, and snide remarks about the professionalism of other dentists (unbelievable considering, I know). Worse, when she deigned to speak to me, she kept addressing me my ex-spouse's name (the ex was also a patient and the breakup was recent). FOR THREE HOURS. Couldn't correct her - no breaks, remember? She had other patients waiting! I know that sounds unbelievable, but so help me, it actually went down that way. Needless to say, at this point I was wishing mightily that I never had to see this godawful, unprofessional, barely competent woman again. Unfortunately, I still had to get the permanent crown fitted. When her assistant asked me "how are you doing?", my answer was, "Looking forward to getting this done." That was also an ordeal - Dr. Lowe practically had to do a handstand on my jaw to get the crown into the tooth. It took at least a month for the crown to "settle" and stop being cold-sensitive. As a postscript, Dr. Lowe had advised me that I would need a second crown. Needless to say, I did NOT let her do that one. However, when I later visited a different dentist (Dr. Terrie Tran at All Smiles Dental), I learned that that tooth could be fixed with a simple filling. Not surprising that Dr. Lowe's diagnostic skills were no better than her drill work or her chairside manner. Dr. Lowe is, from my experience, only marginally competent, easily the most unprofessional "professional" I have ever encountered, and a loathsome, nasty person to boot. Avoid her at all costs. read more

I would like to know why your receptionist would not let me back there while my 6 year old son got a teeth cleaning, remind you that it's not surgery I should have been allowed back there! I am very concerned with this office and will be looking further into this! I don't want to even see a snarky comment back because I've sat and read all of these reviews so save your comments and I will be filing a complaint if you do so... read more

After leaving a review and then reading Carol Lowes response it's crazy how she calls me mean spirited. Every response she leaves to less than 5 stars is mean spirited. Stay away. She's just as mean as she works on your mouth. read more

Dr. Lowe-Richens, is hands down, the most caring, understanding and knowledgeable dentist I have ever seen. She's personable and patient. Her staff are the same and the office doesn't smell or feel like a dental office at all. I am extremely pleased with the expertise of Dr. Lowe and her abilities to completely do what no other dentist has done. Dr. Lowe was able to work from a Sr. photo, account for my age difference, and bring back my lips, smile and sparkle to my face again. She is amazingly talented with her abilities to do what she does. I'm A Happy Girl! Go to her. Your mouth will thank you. read more

I had never been here and had to have some emergency tooth repair. Clean, presentable lobby and office. Kind staff. And Dr. Lowe was very knowledgeable and helpful. Will definitely be back. read more

If there is a worse, patronizing, unsympathetic and all-about-money dental office out there I'd be very surprised. Just got back from the worst meeting ever and i totally agree with the other reviewers who left one star reviews. This dental clinic refused to honor my dental plan - even though she signed up with my provider and gave me the appointment herself. Not only that, but she said 'I can't do anything for you before a pre-check, which is $150 so odd dollars'. I've been to other dentists. No one pulls this one on me. Then after she refused to do any treatment and even a checkup for me, I asked if she can at least just give me a regular cleaning since that is covered 100% by my plan. She said smiled her cruella deville smile and said in a tone that makes my blood boil, 'I know you want that because it is free'. Well, Carole first of all it isn't 'free' since it is what i paid for in my plan. Also you never gave me a valid explanation why you refused to treat me besides rolling your eyes and shaking your head. Second of all, if you do not want to be in this dental plan, why the hell did you sign up to be a provider? And why do you treat patients this way? I was perfectly nice. ( I recorded this btw) I have never been to a doctor or dentist that is as rude as this woman. I have never been to a doctor or dentist's office that is so empty you can hear crickets. Rather than trying to treat me under what is included in my dental plan - one that she willingly signed up for - she tried to sell me 'electric toothbrush for $149, and 'special floss that you can not get from amazon $4.50 each'. Well Carole, you can shove that 'electric toothbrush' up where the sun doesn't shine. And use that floss to clean out your bad attitude, condescending character, and lack of humanity. (I pity your kids and husband.) I have already complained to my dental plan. I am waiting for a call back from the Nevada Board of Dental Examiners. This old lady will not tolerate any rude behavior and mistreatment of seniors. This old lady will make sure that this rude woman does not get any referrals from me. This old lady will make sure people know about my horrible experience. Because of the way this woman treats me, I am sure this is standard way of her dealing with people of my age. Nevada has anti discrimination laws Carole, and it applies to age discrimination too. You messed with the wrong old lady. read more