The Security System that Richard and his team set-up is working well. They were really great to…read morework with and explained things as they went along. Thanks for all your help!

Great service and customer care. The team was very responsive and timely. Our installers went out…read moreof their way to get through a tough part in one of our walls to get the wiring through. So thankful they stuck with it and made the surround sound install happen for us as we wanted it. Really good team and would definitely recommend them.

We are so happy we found this company! Dealing with Clayton from start to finish deserves a 5 star…read moreand we've already recommended him to a family member. Communication- clear and responds timely Pricing- very reasonable Quality of work- good and fast. We can tell he definitely knows what he is doing. He installed two TV's for us in about 45 mins. Thanks Clayton!! Here's a picture of the 75" he installed above the mantle.

Amazing work with clean high quality results. I would absolutely hire again for future installs…read more Communication was straight forward and prompt. He was also flexible to take on a same day install. Not a single complaints here.

I have worked with Mark at Pacific Wired on several installations, and he is top notch. I had gone…read moredown a rabbit hole spending 10s of thousands of dollars on a complex installation that just didn't work right. Mark sorted everything out, and got everything working perfectly. When I have a problem, he is responsive, and helps me troubleshoot. Most importantly, he is fair and does not run up bills on hardware or installations without explaining everything in a thoughtful consultation. He will even test solutions first before having me commit to expensive installs. I have been burned working with more established "high end" installation shops where you just have to trust what the guys are telling you and then never hear from them again. Not with Pacific Wired. I would recommend them to anyone, and will not go anywhere else for home theater, Wi-Fi, or any other home tech needs.

I've found Chris and Jacob to be extremely responsive and knowledgeable. Most recently, both…read moreresponded in the early evening to help us solve an issue with Control4. Both were available via phone and text, and very friendly and familiar with their products. And importantly they both were instrumental in solving the issue (which was caused by another device, not the Control4). Ultimately, this is a level of customer service that we don't experience often. Top quality and as a result I'm happy to strongly recommend Pacific Wired!

we have had considerable difficulty getting our Sonos system working properly. Ron came in,…read moreassessed the situation, and unraveled a complex mess of problems in the way our system had been put together. we are now the happy owners of a properly functioning Sonos system, and are listening to beautiful music. Ron is a natural problem-solver. Many thanks!

I've worked with First Reflection for almost a decade on home automation projects. Ron is a true…read moreprofessional and subject matter expert in the automation (excellent on Control 4) and audio/video field. The range of First Reflection to support minor service and maintenance requests to large systems projects makes them a standout and can endorse them with confidence!

Do not hesitate. Full stop. Henry and his crew (shout out Ramon!) packed all my gear, set it up in…read morea new house, and attended to everything. I was super picky and he and his crew accommodated everything and the quote was the exact price I was charged. They answered all my dumb questions, explained all the options, and came back TWICE to tweak things I wanted. One of the best customer experiences I've had. Don't hesitate to hire these guys.

Super disappointed... we have used them before and were very happy. The quality is not the same…read more They came out today to mount a Samsung frame TV. The person said to make it easier he would need to drill some holes to help hide the wires. He asked if we had paint and said he could patch it. Next thing you know we have a 5"x5" hole in our fireplace along with holes in another wall. The patch was left unfinished. He said he had a paint brush initially and then later said he didn't. Pretty sure he was using a paper towel. Then told me I should paint it in an hour. Called their office and Nikki told me their team doesn't do paint or patching...ok. Why say you can? She couldn't tell me when someone would be back out and never called me back. So we have a mounted tv but now we need a professional painter to come fix the botched patch. Not to mention I spent 30 mins cleaning up after they left.

Wanted to install unifi security cameras throughout our house so needed new Ethernet wired. The…read morescope was a laundry list of items: - 12 cameras (both indoor and outdoor) - added support for existing ring system alongside unifi camera system (so Ethernet wiring plus convenient 120v outlet near ceiling) - added new solar powered lighted house numbers - completely redone the network cabinet and made it clean and the wiring organization is on point. - repositioned security cameras to be more privacy centric - acted as a knowledgeable consultant on both wire organization, camera positioning, and has enough technical plasticity to understand what could be optimized from a visual and practical standpoint while completing the job on time - still maintained communications for additional troubleshooting In all the value I got from this company was immense and will use them again in the future for home audio entertainment and possibly other projects too.

We had done a full camera system upgrade with another vendor, but they weren't very motivated and…read moredidn't want to come back to finish the last camera. I found Alfredo on Yelp and reached out for help activating it. He was honest and upfront that he wasn't very familiar with our system but willing to give it a try. He came out, took the time to understand the setup, and got our newest camera working. Since the first experience was positive, we opted for Sight Pro for another job. Overall, we're pleased with the team.

They don't answer their phone or respond to any out reach. I suspect they are no longer in…read morebusiness, possibly because of the reviews they have received.

This review is from original work done in late 2018, however I have had to give them calls for…read morefollow up on the awesome home theater they installed in my living room and the wall mounted TV in my bedroom, and they have always been very responsive and have given me great post-install support. The original service was fabulous, and I am very happy that I went with them after a recommendation from a friend of mine. They did an amazing job on my living room, considering I didn't have much space to work with, and my finished product has been the best set up I have had, hands down. Highly recommend!

Valley Home Theatre and Automation installed an automation, security system, and a home theatre in…read morea house we purchased. Glenn helped to design everything and even sketched out a tiered riser with lights in the stairs for our contractor to build in the home theater. The installation was professional and the system is operating well. Definitely recomend!

Back in 2011, when I was living in Brentwood, I spent over five figures setting up Control4 whole…read morehouse automation with VHT: stereo, TV, indoor/outdoor speakers multi zones, lights, thermostat, front door, etc,, That's when the "two Glens" were running the show. Come 2020 one of the Glen's retired and the other cut back. Peter was now "the face" of VHT. He was cool...until he wasn't. One day I called him about doing an adjustment to the Control4 system. It was a minor job. Instead of a "let's set something up," he gave me pushback, saying his tech lives in the Central Valley and that's a long ways from Brentwood, implying my job is too small to do. I was surprised. Distance was never an issue...until then. Now that I've moved to San Rafael, I'm going with a local installer. I wish VHT well; they've branched out to San Francisco and Cupertino. But I just got the feeling they didn't want my business anymore.

Steve did an amazing job mounting our TV on an outside fireplace with a difficult stone surface…read more His work was flawless, super fast, strong as can be, straight, and level. He also routed the cables for us. He is a great guy, pleasure to work with, and it helps that his prices are extremely fair. We will bu using Steve for all of AV/Wireless needs!

We have given Steve a lot of business since he left Karbon to start his own company. And we've…read morealways been very happy with the quality of his work, his team, and overall professionalism. That said, we've recently developed a few problems with our system, and over the last month I have left numerous emails, texts, and voice mails asking for a response to no avail. Nothing. We don't know if they've gone out of business or what has happened. The website is still up, but that means nothing if no one responds to messages. Disappearing without a trace and leaving long standing customers high and dry is not professional.

Very pleased with Stan and his knowledge regarding our home system. His communication skills were…read moreexcellent, and he was able to explain our problems. Thank you!

Installed and mounted 4 TVs plus speakers for me. Turned out awesome. Very professional and easy to…read morework with. Whatever you need done, Stan will make it happen for you, and answer any questions you have. Highly recommend and will be using to add on as I go.