Great service at a fair price. Scheduling is easy, great communication prior to the service visit,…read moreon time and did a great job. Piano never sounded better. Highest recommendation.

From the owner: We use acoustic (aural) tuning by ear as well as the best electronic tuning devices to make sure…read moreyour piano sounds amazing. Every tuning includes a light cleaning, regulation, and voicing to assure every note finds its place.

We have worked with James three times for our cleaning, Service, and Tuning for our baby grand…read morePiano. He's always so responsive and on time. The quality of our piano has never sounded so nice. The value of their service fees are fair and we're very pleased to recommend Faber & Son.

Came on time & completed the piano tuning in an orderly and efficient manner; my piano sounds…read morebetter than before.

Over the years we have had several technicians service our grand piano. I would say that Dan is…read moreone of the best tuners we've had. He takes his time and brings our piano up to its fullest rich sounding potential. Bill and Angie, SaddleBrooke, Az.

I had a great experience with this company. Dan let me sit in and learn some things about his…read morecraft so I could better maintain a somewhat rare string based electric piano of mine. I learned quite a bit and enjoyed his company and our conversation along the way. Also worth noting he was able to cobble together a replacement string that would otherwise have been a much more costly custom job if I had used another service. Overall excellent service and an excellent guest as well. Thanks Dan.

We reached out to Saint after reading reviews and we are happy we did! He came out and cleaned and…read moretuned our piano for us just like we requested online. The price was very fair for the time he was here and we are very happy with the job he did. One thing I will say is his level of communications is better than just about every other person I have ever worked with! The entire process was so easy from the online scheduling to him keeping us in the loop of his arrival time and even sending a link for us to track his progress to our home! It was amazing! He was personable and enjoyable to talk with while he was cleaning! He even brought our dog a tennis ball and made his day! I am glad we found him and I will do my best to recommend him to everyone that we know that is in need of having a piano tuned. Thank you sir for getting our piano sounding great again.

Arrived on time. Very professional in spite of some personal distractions on our end. Piano…read moresounds great. Highly recommend!

Wow! This company has it TOGETHER! Excellent customer service from start to finish. Not only did I…read moreget a courtesy reminder call from the office regarding the appointment, the technician (Mark) called me to let me know he was on the way! Once here, he took the time to do the tuning just right, and even cleaned the interior components. You don't find such great service very often, these are my permanent piano guys!

Mark has been the tuner/technician of my Steinway grand piano for several years. He is a…read moremeticulous and careful worker who uses state of the art tuning technologies. Recently he addressed an issue with my piano's action and solved the problem quickly and affordably. His prices are low and the instrument always sounds glorious when he is finished. I highly recommend him for tuning, action regulation and voicing if you have a quality instrument.

Randy did a great job tuning our historic piano. Tried to call him again but apparently he passed…read moreaway.

I was given an older upright Wurlitzer piano and, after I paid to move it to my house, I discovered…read morethat it was not in good working order. Keys would play once and then not again because the hammers were not properly returning and of course it was out of tune after standing unused for a long time and then being moved. The piano moving company recommended someone to repair and tune it. He arrived and almost immediately told me I would have to replace almost all the inside workings at a cost of more than $500, possibly a lot more. I decided against the repair as it could easily have cost more than the value of the piano. I waited several months and decided to bring in someone for a second opinion, which is when I found Randy Prentice. After looking it over, he told me I likely did not need to replace anything, and it was hopefully just in need of lubricating. After about two and a half hours of intensive work and tuning, the piano has recovered nicely. It is playable and in tune again, and got there with a very fair price (nowhere near the $500+ I was quoted previously). I highly recommend Randy's services!

On time and nice job cleaning up our old baby grand. Looks great! Tuning to come next week…read more Allen

Update: Nice try. I told you I have a Wurlitzer spinet piano that I'd acquired Monday. This goes to…read moreshow how much you did not listen or perhaps even care during our phone call yesterday. Then, I asked you about acquiring an additional piano but you had zero interest in responding nor did you have any interest in taking my phone call to confirm our meeting today. It's okay to be honest and offer an apology for the lack of service you rendered. It would have been a much better experience had you been responsive and reliable. People's time, energy, and resources are nothing to take for granted. If you're in business, be professional with [every] client.

The professionalism, attention to detail and passion for pianos is truly evident in the excellent…read morework Jens and Trudy do in restoring pianos. My 35-40 year old wood upright Yamaha that had somehow survived a life of military moves has a second life thanks to Jens and Trudy. Their color and sound restoration sets the standard and then rises above. Our piano has never looked or sounded this beautiful! Jens has a gift that every piano should receive--from tuning to restoration. Business-wise: Jens and Trudy did everything they said they would do (integrity) for the very reasonable amount that was first quoted (honesty). Made a down payment on the total and then paid the balance when the work was complete (cash or check). Personal-wise: Thank you Jens and Trudy! It was a pleasure meeting you and watching you work together respectfully in not only caring for our piano, but for each other as well--even while moving the beast! To All Who are Looking for Piano Services: Look no further. You can be confident you chose the right business and the right person(s) to love your piano back to tune or back to life, in Jens and in Trudy. STRONGLY RECOMMEND