In April I bought a second pretty jacket from New Threads in Corte Madera, CA. Both were close to…read more$200 in price. The second jacket, picture attached, was gently worn 4 times before it shredded in TWO places in the back of the jacket. After being out town most of August I returned the jacket on Labor Day to the store requesting that the owner give me a call. That Saturday I receive a US Postal bag with the jacket and the attached letter suggesting that my purse ruined the jacket that I should find a seamstress who might be able to repair it. The evening the jacket shredded, I was hosting a catered dinner party at my home and didn't even have a purse near it. Is this what customer service is today? It will be a long time, if ever, before that store sees me again.

This is such a great find I was shopping and ran into New Threads on accident. I'm very excited to…read morehave a new & wonderful place to shop. The staff stopped what they were doing to help me. They gave me helpful advise instead of pressuring me into buying everything. They really cared what I wanted. I was very impressed with the style of clothing that was in this store. It was affordable and stylish. This store had a nice family feel to it, almost as if they already knew me. I will be going back again soon and I would recommend this store to anyone in the area!! Thanks again New Threads.

The owner has a unique, eclectic but well curated shop in downtown Larkspur…read more She's also honest and listens.

Where else can you get sophisticated and well made European clothes in Marin County! This is it and…read moreSara has outfitted me for trips to NYC, the British Open in Troon Scotland and various other adventures. Just stopped in today and told her to put some outfits together to get out of the Covid uniform! We have a date for later in the week! Really looking forward to it! Every item is well designed and worth every penny.

Rachel & M were such A vibe! Love the customer service and help finding a gem piece that went viral…read moreand sold out.

Every time I leave I swear I won't be back but sometimes it's just easier to run in vs ordering…read moreonline. PSA if you're a mom with young kids don't bring them in here. I was there for all of 10 minutes as I was checking out my daughter got restless and cried - and the sales associate felt the need to apologize to the snobby old lady she was helping I guess because of the noise? Children are allowed to exist in the world. It's not Bottega it's Aritzia at the village. Get a grip. I beg you.

Jordan is a gem be lucky to have him as your AM!! He has amazing customer service such a polite…read morenice man. Thank you. I've been having an extremely difficult time the past couple months and you made the morning. I love my new shoes!!

Caters to a very narrow clientele. Because I was not Marin Gorgeous, also old, they didn't have…read moremuch to offer. The inexperienced young man who tried to help me was very sweet, but he knew almost nothing about foot anatomy. Too bad. I won't be back.

I typically go to the Anthropologie in Palo Alto since it's closer to my work, but today it just…read moremade more sense to make a visit to Corte Madera for other errands. I had a great experience here. I did a return, and also browsed their sale section, which was quite expansive. I was able to find these really cute jeans in my size, that were an additional 50% off, although final sale. Their sale rack was very organized, and very plentiful. There was a whole room full of tops, and two racks of jeans. There were even more random sale items throughout the store, not in the sale section. I was quite surprised. I waited in line twice, once to return, and once to buy my jeans. Neither wait was long at all - just one person ahead of me, quite quick. I don't know why this store such poor reviews, because I had a pleasant experience here!

Well coming from the other side of the bridge, I am not used to such a wonderfully large…read moreAnthropologie! This store is wonderful. I won't bother with others after shopping here. The staff was helpful, without being intrusive. I found so many fabulous treasures. I did however stick to their sale items, which narrowed down my expense. There were wonderful items left behind for my future shopping needs. I'd be shocked if you didn't equally enjoy your experience here at Corte Madera Anthropologie!

Eileen Fisher: comfortable fit, price tag reflects the quality you are buying. Think "Coastal…read moreGrandma" style of natural fabrics, comfort, neutral colors. Before the pandemic I wore all Black tailored clothing with sky high heels to work every day. Then the pandemic. Career switch. Working from home. No need for uncomfortable "hard" clothes or high heels. I still want to be stylish even if comfort is my motivation. Eileen Fisher outfits is that for me and Nordstrom is where I shop for it because unlike the EF store, at Nordstrom I can also buy bras and shoes in the same trip) Nordstrom has outfitted me through the many chapters of my life starting from my teen years. I continue to enjoy the consistent top tier customer service, wonderfully curated options in store, on site tailoring, and their generous return policy. I used to have a Nordstrom personal shopper. Then I was a member of The Trunk. Now I am considering the option to have Nordstrom brought to my home so I can try and buy things without going to the physical location. Stonestown and downtown SF used to be my primary stores. Now it's Corte Madera. This store is so well stocked, I almost never hear "I can order it online". I enjoy the instant gratification of taking my purchases home with me on the same day. The majority of my wardrobe was purchased at Nordstrom. I am a loyalist. PS: don't sleep on Nordstrom Rack at the Vintage Mall. If you aren't local, Nordstrom Rack online is so great for money saving designer options!

There's something about this store that is a bit extra, in a great way. I've been going to this…read morestore for years, not as my go-to, but usually when I'm in the area. I just feel like the product selection here is better. For instance, the Hokas - what they had on display were actually nice colors, not just those weirdly bright ones, but aesthetically pleasing ones. I also feel that in general, they have a wide variety of selection for all their products. They have a really good shoe selection. Service is excellent too. I was helped pretty quickly without waiting to do a return. I'm really not sure why people aren't happy with this Nordstrom! It really is wonderful!!

I love this mall. It's beautiful, clean, and laid out nicely. Great shops as well. Very family…read morefriendly. Highly recommend!

Absolutely gorgeous place! We came to get acai bowls and then decided to do a quick walk around. So…read moremany shops and food spots! Everything was gorgeous, festive and bright.

Selection here is always awesome. Really love the Madewell style. Service this time tho was a bit…read moreoff. Kinda feels a bit DIY. No welcome when I came in (no big deal) but also no help trying to close and open the heavy drapery covering the dressing room door. Felt kind of invisible. A woman in her '60s asked if the top she was looking at was part of the sale and I heard an unenthusiastic "no" from the sales associate who didn't both to offer any kind of explanation as to what was on sale or how to find it. I wandered toward the back of the store and did find a very good deal on a blouse. Same young woman rang me up with no enthusiasm, thank you, or comment when I exclaimed what a good deal I was getting. She was really pretty but also aloof as if she couldn't be bothered. No small talk or appreciation at all for my business. Huge difference from Anthropologie when I shopped later. I dunno - bad day? Or maybe she shouldn't be working in retail.

Had the worst shopping experience at this store last Friday ever. I had some pieces of clothing I…read moreneeded to return due to basically falling apart at the seams. I walked in explained I did not have my receipt but I should be in the system as I was part of the rewards program. The first assistant could not be bothered what so ever . She half heartedly attempted to enter my email in her system but was unable to find me in her system. She was very rude and basically said she was unable to help me without my receipt . The second assistant was very helpful and willing to help me and work with me and she was able to locate me in the system. She said it would be totally fine for me to exchange the faulty jeans for a new pair in store. After finding a pair that were comfortable she came back to the fitting room and said I could no longer exchange the faulty jeans. They could patch them up for me ! A multi million dollar company is offering a patch up service on faulty jeans. This was the decision from the store manager at this branch who was sadly like a robot. No customer support and just a very lame Attitude to me as the customer. This store is possibly the worst experience I have ever come across in my entire life. To be saying one thing to a customer then only to retract the decision was highly unprofessional and totally sub standard. Madewell in Corte Madera turned out to be a shopping nightmare.