Cancel

    Open app

    Search

    Lovesac

    4.4 (27 reviews)
    Closed 10:00 am - 8:00 pm

    Lovesac Photos

    You might also consider

    Recommended Reviews - Lovesac

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    Reviews With Photos

    LoveSac Sactional with cushions removed
    Douglas C.

    The team at the Manhattan Village store (Illya & Josh) gave the most amazing service and provided us with many configuration and fabric options. We were set on three options, number of seats bases, extra storage and the LoveSac bed kit. If you're looking for a LoveSac Sactional see Illya & Josh at Manhattan Village Mall and Happee Helper (happeehelper.com) if you need assistance setting it up.

    Great lovesac, excellent product!

    Jadd was very helpful and friendly, service was very thoughtful for my needs and desires of new house, this was amazing! Great showroom too!

    The last ones to be covered! It's a pain in the butt...

    We got the couch quickly! So it is kind of a pain in the butt to have to put the covers on every piece. It looks nice tho once it's done. There was a price change after we bought the couch. Went to the MB location again but the girl there was no help. My husband contacted Lovesac 2 times. 1st time was no help as well. The 2nd time the girl was nice and somewhat helpful. We would be getting a price adjustment but they couldn't tell us when nor how much. They would also not be sending an email for that. Made me a little weary but in the end we were given a refund. Made me have a little more faith in them. Time will tell if the couch holds up! Oh! The fur babies love it!!!

    My partial set up as of August 20, 2024.  Order date July 6, 2024.
    Autumn C.

    The Lovesac concept...GREAT! The delivery/set-up process....not so much! I was extremely disappointed with the delivery update of my sactional. After 2 weeks, I had to reach out to the company for an update. Turns out, my fabric was on backorder and no expected date other than 4-6 weeks. I expected to be updated about the order process, especially with my fabric on backorder. Continuous questions to Lovesac about an update with not much change other than mid August. I had to accept a partial delivery because I didn't have a couch in anticipation of a 1-2 week turnaround. The only saving grace in the process was Douglas at hubbeehelper.com and happeehelper.com. He came over, unpacked the boxes, put everything together quickly, and was kind enough to take the cardboard for me. The fact Lovesac does not offer set up nor offer options for local personnel to put the furniture together (check out all the horror stories about time spent and difficulty) is not a good business practice. Douglas is my hero. Without him, I would have given Lovesac 3 stars.

    Front of store

    See all

    1 year ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Business owner information

    Photo of Jordan N.

    Jordan N.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Business owner information

    Photo of Jordan N.

    Jordan N.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Business owner information

    Photo of Jordan N.

    Jordan N.

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0

    3 years ago

    Business owner information

    Photo of Jordan N.

    Jordan N.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Business owner information

    Photo of Jordan N.

    Jordan N.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Business owner information

    Photo of Jordan N.

    Jordan N.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Business owner information

    Photo of Jordan N.

    Jordan N.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Business owner information

    Photo of Jordan N.

    Jordan N.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Business owner information

    Photo of Jordan N.

    Jordan N.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Great customer service: helpful staff, seamless ordering. Walked through all the options.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Business owner information

    Photo of Jordan N.

    Jordan N.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Business owner information

    Photo of Jordan N.

    Jordan N.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Business owner information

    Photo of Jordan N.

    Jordan N.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of P R.
    4
    64
    4

    5 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Andrew K.
    339
    42
    4

    4 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Business owner information

    Photo of Jordan N.

    Jordan N.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Jon G.
    8
    13
    3

    5 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    Ask the Community - Lovesac

    Review Highlights - Lovesac

    My husband and I had the most amazing service from Illya when we recently went in to buy our new couch.

    Mentioned in 10 reviews

    Read more highlights

    You might also consider

    Pottery Barn

    Pottery Barn

    2.6(92 reviews)
    0.1 mi
    $$$

    This particular pottery Barn has always had a great staff even if some of them have come and…read moregone-particularly one gentleman who started out with them as a teenager and eventually left to return to his family in Mexico. That guy's customer service was off the chain, and it was always a pleasure to greet him. Regretfully, his name escapes me. Should I find out upon another return, I'll be sure to edit and update this particular review. Many times when I've come in here, I'm always asked by a staff member whether or not I want some fresh water. They usually have or keep a nice jar with some fresh lemons already squeezed ready to keep you hydrated. It's a nice touch. And while the price of seemingly all the products here are somewhat well; pricey, you can't help but feel at home, plop down, and people watch for a bit especially if you get lucky and get one of the couches or love seats that face outward toward the mall foot traffic. And while my mother is more of a customer at this particular location than I am, I have purchased products here before and have always come away happy with the results. I would highly recommend anyone who is in need of these type of home type furnishings to come to this particular location, as the overall customer service has always been on point. Their love chairs in particular always seem to be of a higher quality, and their couches are right behind them. You really can't go wrong choosing anything in here from the candles on up!

    Gorgeous store, great selection and a nice selection of furnishings…read more A lot of staff to assist if needed

    Photos
    Pottery Barn
    Pottery Barn
    Pottery Barn

    See all

    Teak Warehouse - This is the set I bought. The Soho collection.

    Teak Warehouse

    3.7(18 reviews)
    1242.8 mi

    Teak Warehouse provides the best customer service and luxury outdoor furniture. I've been working…read morewith Dixie and she always goes above and beyond. We had a big delivery to Nicholson Canyon and although the big trucks could not make it up the narrow steep hill she quickly made arrangements to have an outside vendor with smaller trucks do the delivery. I am so grateful for her service. In addition Victoria, Sales Manager is very knowledgeable on their outdoor furniture. She made my purchase of cushions for the 4 club chairs we bought at the recent sale very easy. Their outdoor furniture is definitely the best quality and their wholesale price and sales price is definitely competitive. I definitely recommend Teak Warehouse to anyone looking for luxury and quality for their outdoor space.

    I recently had an unexpected and frustrating experience at Teak Warehouse that I think others…read moreshould be aware of. While the furniture is undeniably beautiful, the customer service was surprisingly poor. I purchased five items during their anniversary sale, where everything was sold "as is." After dealing with an overcharge on my credit card, I was told I'd receive a call the next day to schedule delivery, which I paid $99 for. That call never came until I followed up on social media three days later. It wasn't until August 27 that I finally heard from someone to schedule the delivery. On September 11, the delivery arrived, but one of the pieces was not what I had ordered. I immediately called customer service and sent photos of the correct item. They did offer to refund the incorrect item, but instead of taking ownership, they made it seem like they were doing me a favor. I also requested a refund of the $99 delivery fee, since the service I paid for (delivering the correct items) wasn't fulfilled. Later, I saw some internal emails by mistake, and it became clear they had no intention of refunding the delivery fee. The whole interaction left me feeling disappointed and puzzled as to why they wouldn't just refund such a small fee to keep a customer. Despite being excited about the furniture itself, this experience has soured me on purchasing from them again. My advice: take photos of everything you buy and be prepared for potential issues. If they're willing to lose a customer over $99, it raises concerns about their overall business practices.

    Photos
    Teak Warehouse - Amazing selection of teak.

    Amazing selection of teak.

    Teak Warehouse - A Sale you don't want to miss!
Sept 8th - 10th.
At both showroom locations.
Hours 10am - 6pm.
Come join the fun!

    A Sale you don't want to miss! Sept 8th - 10th. At both showroom locations. Hours 10am - 6pm. Come join the fun!

    Teak Warehouse - Even more Teak

    See all

    Even more Teak

    Lovesac - furniture - Updated May 2026

    Loading...
    Loading...
    Loading...