Larry is the only person I want selling me a mattress. Phenomenal service and makes sure that we get the mattress of our dreams. Will come back. read more

So I bought a mattress in 2022. It was a compromise for both myself and my husband at the time. However, not long after purchasing this mattress, I had started feeling not great in the mornings; sore. It morphed into pain in my neck, shoulder, back and eventually my hip. Headaches, pain, you name it. Following up on a possible new mattress purchase over Memorial Day weekend, I was told that my mattress was still covered under warranty (I had forgotten) and arranged for a mattress assessment. I was approved for a mattress exchange from the manufacturer. So I visited SIT N SLEEP in Culver City. I finally picked out a much better mattress for me (and me alone). Larry at the Culver City store helped me finalize my exchange - he patiently answered all my questions, helped square everything away and went above and beyond to help me and give me a fabulous experience. GO SEE LARRY. I got my new mattress and two nights in and I'm waking up PAIN FREE. If you are thinking you need better support in your mattress, go see Larry in Culver City. Getting a good night's sleep is LIFE CHANGING. Best money I have spent in a while. THANK YOU to SIT N SLEEP (and Larry) for all the help.. read more

Sit 'n Sleep - Furniture Stores Near Me - Culver City, California

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NOPE!!! I bought a mattress yesterday. Everything felt good, the sales person was very friendly (Larry) yet he told me that they will replace the mattress with a small fee, he will make sure I will be happy with my purchase and he will take care of everything if I have any issues. First, lets take a look at the scammy trick they do, they sell $120 mattress protector for $240.Then they make a $100 discount on mattress protector to act like they waived shipping fee of $99. In fact, you still pay for shipping fee because they are selling you the mattress protector with original price, simply by removing extra $100 they add it. I wasn't able to sleep all night and I had to switch to my couch to be able to sleep. I called them first thing in the morning to tell them that it was impossible to sleep on that mattress and if they can replace it with a little softer version. The customer center told me that they are not accepting any returns before 30 days and I have to pay 20% restocking fees. First of all 20% is not a small fee, it is 500$ and I have to pay another delivery fee + have to wait for 30 days to do replacement. I simple have to be tortured for 30 days. Same thing from sales person, he will do everything for you to buy, I told him that I could buy this product from amazon or other companies that offer free returns and replacement. He told me I should trust him and he always makes sure his customers are happy. He will resolve everything if I have any concerns. In fact, he seemed genuine until this morning. His offered solution was to walk on the bed and it will get softer. So funny! Most mattress companies do free replacement. You can buy exact the same brands from amazon. You wont need to wait for 30 days to return and you wont have to pay for 20% restocking fee to return. It is a borderline scam. Stay away from this place. read more

Peter the employee in here was very friendly and helpful with every question we had about mattresses and sheets. The delivery wasn't as good though. I gave them a water and a tip each. They left us with these boxes and with attitude complaining about having to bring it to the 2nd floor. Not professional at all read more

I walked in knowing my existing bed is well past its prime (Like me). From shopping around and wanting quality because it is my body, I decided not to go with social media and went for the proven method of trying out the mattresses in person and checking out the variety. Larry L was there greet me and we immediately hit it off. Heck of a nice person. We chatted for a bit he asked me about what I was looking for and he decided on a few different styles, but all the same firmness. Larry knows his stuff when I laid down it was the perfect firmness I was looking for. He didn't rush me and didn't pressure me which was a great plus. I travelled around all over the store and immediately went to the first one he showed me and rolled around a bit. I got the mattresses and stand and am extremely happy. The delivery team was able to come when I asked and it blew my mind they took their shoes off when they saw me do the same. So all around everyone was terrific Thank you Larry L and tteam read more

Sit 'n Sleep - Stone Creek Mattress. - Furniture Stores Near Me - Culver City, California

After a sad start with our new mattress , sit And sleep came through with flying colors , they changed out our damaged mattress and replaced it with no hesitation , and sadly the elevator was out of commission and their delivery guys carried it up two flights of stairs , thank you read more

Sit 'n Sleep - New replacement mattress from sit n sleep - Furniture Stores Near Me - Culver City, California

We are (almost) life long customers of the Sit 'n Sleep in Culver City. It's always an easy experience and the staff is very knowledgeable about all the products they carry. Make sure to call ahead and ask to meet with Larry Lebowitz when you go -- no upselling done here, just an honest lay-on-the-mattress-and-tell-me-what-you-think shopping experience. He's friendly and we felt no pressure to commit to a purchase. read more

I'm a little late posting this update but I want to say Sit N Sleep did remedy the problem the day after I posted my original review. Customer service refunded me for the full cost of the bed beam and my original delivery fee. So far I'm loving my new mattress and since they did remedy the situation I am open to using them again in the future. I'm just hoping my new mattress will last a long time so I won't have to be back for a while. read more

Wanted to give a quick update... Customer service and Store manager worked with me to arrange a mattress exchange and get a firmer more supportive mattress. At the end of the day I got a better mattress but again had to spend more money which wasn't my plan overall. It took several nights, weeks for my body to acclimate to the new mattress which to note was much firmer than the in store model I tried. *Advice for store....please switch out models more frequently to give customers a better idea of the mattress they will be sleeping on for 10 years. My body never fully adjusted to the new mattress due to the firmness and although the firmness was better my body was still in pain. I was tired of not sleeping well. I ended purchasing a 3" foam topper (additional money) I had to spend. This changed my life and sleeping. It was so comfortable, cushioned, and eased my back pain in just a few nights, more than my new mattress. Not sure why this kind of topper isn't built into my "euro top" mattress? I don't know when buying a mattress turned into a similar process as buying a car but what a headache. I guess I'm stuck with this mattress until I'm ready to spend another couple thousand on a new mattress. *advice....if you stand behind your products why is your return/exchange policy so tight and only 30 days? All other mattress companies offer 1 year warranty which makes you feel more comfortable spending 1-3k on a mattress. I do want to say Peter the store manager was very kind and extremely patient in wanting to make my situation better. I don't know what else to say.... read more

The service was excellent. My sales associate, Greg Casas, was professional, kind, and patient. I believe that he worked out a great deal for me and got me great value. I spent more than I had originally budgeted, but that was because an excellent sales associate encouraged the best fit and pointed out the advantages of stepping up a bit to get what I really desired, a higher quality product, and he worked out the right deal for me to make it all possible. And he did that without pressure and discomfort. read more

Walked into the store with my boyfriend and was instantly greeted and told that a salesperson, Casey, will be helping us today and will be right with us. Casey was extremely helpful and knowledgeable. He had us do a little test to see what mattresses would be best for us. We tested some mattresses and after each one he asked if that was good or was it too firm or soft. At the end we found the perfect mattresses for my boyfriend and I. We also were looking for bed frames and he was able to guide us to what was best. We went with a platform bed frame. Casey gave us a great deal, it fit in our budget, for the mattress and frame. We'll be getting it delivered tomorrow. Can't wait an amazing night sleep. Thank so much Casey and Sit N Sleep. read more

The worst thing I have ever spent my money on. They lie to your face like it's nothing. You can't replace or return without paying 20 percent of the cost. Then there is a 100,00 restocking fee. This place is not the place to buy from. read more

We were having trouble picking a new bed frame and Peter was a big help in showing us around and giving us a great price for a wonderful frame! read more

I ordered a mattress online for a family member on a Saturday thinking it would be delivered on that Monday. When I went to track the delivery Monday morning, I saw the delivery date was actually for that Thursday. I desperately needed that mattress delivered on Monday. I called Sit 'n Sleep Culver City -- that's where I have always purchased my mattresses -- and connected with Larry. I shared the reason why the mattress was immediately needed and was blown away by Larry's empathetic care of my situation. Customer Service had told me the soonest they could do was the next day (which I thought was very generous), but Larry wasn't satisfied. Instead, he worked his magic to get the mattress delivered that day and in perfect time. I am beyond grateful for his dedication to helping me. You can buy a great mattress anywhere, but this kind of service is invaluable. Who knew you could get emotional over a mattress? Thank you, Larry! You're a true mensch! read more

I tried buying online and then the prices kept fluctuating like I see a price it was supposedly on sale but then I called the store because the online price went up 50%. I was very clear in what I wanted I wanted a platform bed and a mattress I was possibly going to buy the mattress but when I talk to the salesman about a platform type frame I remarked that's really expensive it was like 3 to 400 dollars and I know the used market on those is like absolutely nothing but the crazy thing was instead of selling me the mattress the salesman told me that I should just shop Goodwill I've bought from you guys before how the F dare you say something like that I will never ever go to your store and I could have referred you multiple people. Three to $400 for a frame they're like a hundred bucks on Amazon or less like 40 to 100 bucks! How dare you insult me! read more

Sharon is AWESOME as always!!! She cares, and if she doesn't know the answer she gets the answer. I love that. She is always on her A game!! read more

First, Larry was awesome - super helpful, knowledgable, and personable. He led our experience effortlessly and with enthusiasm. He helped us find the best mattress for us, and was very professional and funny. Great store with many options, and great staff!! If you want to feel taken care of by people who know what they're talking about, go here! read more

Larry provided us with exceptional service. Extremely knowledgeable, friendly, and professional, Larry was patient as my daughter tried multiple mattresses and as my husband asked many, many questions. Thanks Larry! read more

I went to look at beds with my daughter, and Larry was the best! He was very informative but also easy going and funny. He actually made my day. Buying a bed is a big deal, there're a lot of beds out there, you have to figure out exactly what you like (just like baby bear knew, it has to be "just right" to fall asleep) and Larry put no pressure on us whatsoever Just very helpful. Great guy. read more

Larry made my experience memorable! He made me feel at home while I was browsing for a new bed. He took an analysis of what type of support I require and showed me many selections that I could choose from. I did not expect to buy anything on the spot, but thanks to Larry I found a bed and base that suits my needs for comfort and restful sleep. Larry's personality definitely was a plus, I didn't feel pressured. Pricing was definitely an important factor and Larry met those needs, I can't wait to sleep in my new bed! read more

Larry was great, knowledgeable, entertaining, and approachable. We were researching a new mattress online and different show rooms. This was definitely a one stop shop. I'm very satisfied with my shopping/purchase experience. read more

Great salesman in Greg: informed, friendly, And knowledgeable. Excellent value for the mattresses we chose. Delivery the next day was on time and flawless. 5 stars. read more

The best experience. Larry is a gem. We could not be happier with the value and service. The store has so many options. Thank you , thank you! See you again in 10 years! read more

Excellent service from start to finish! If you're in the market for a new mattress and don't want to be pressured into something you don't need or feel rushed to make a decision, go see Larry at Sit n Sleep. Honestly, so glad we happened to walk in when we did and got Larry as our salesman. He was very friendly, knowledgeable, helpful, and funny. We took a few days to think about what we wanted to do, and felt no pressure from Larry to make a decision right away. When we came back Larry was there to help us through the rest of the mattress buying process, we got some awesome new pillows and mattress protector, as well! Our Mattress was delivered next day, and the guys who delivered it were very punctual and nice and got the job done quick! All and all great experience from start to finish! Thank for everything Larry! read more

Greg Casas in Culver City was amazing. He helped me find the perfect mattress for me, along with a matching pillow and adjustable base and make it work with my budget! I can't wait to finally have a good nights sleep on my new King Koil mattress! read more

Larry Lebowitz was very personable and helpful! He made my mattress buying experience a great experience.

Casey was awesome. Super knowledgeable and helpful! He found me great options that worked for me. I am now getting great sleep.

It turned out that the fabulous bed and movable frame that we bought did not function properly. For some unknown reason, the bed would fold itself into "zero gravity" (you gotta try that!) but the foot section did not return to flat. We called Cleat and he said, "Hmmm, never seen that problem before, let me call our team." Within minutes, someone called from the Cloud (Heaven?) - it was a robot voice - who said "Someone will be there tomorrow between 2:30 and 5:30." At 2:05 the next day, we received another call, "Your service will arrive in the next 10 minutes." The service guys -- a little buffy (they haul around mattresses, after all, and that mechanism under the bed is HEAVY!). (They should put those little disposable shoe protectors on, by the way -- a piece of constructive criticism.) Those guys came in, took a look, and said, "Oh! This needs to be plugged in!" And Voila! Done! Working like a charm. I won't go into all the whys and wherefores why you should shop at Sit N Sleep, but let me just say that under-mattress thingy puts you in zero gravity position; or sits you up to watch TV; or raises your legs; or lays you flat -- whatever you like. Heather is in LOVE with the zero gravity -- and it relieves my snoring! Last thing to say: We stopped in yesterday to pick up an extra pillow cover and ran into the magnificent sales lady, Amanda. She was fast, efficient, super helpful and she, like Cleat, is a Doctor of Mattresses (Matt.D.). You might notice how the salespeople at Culver City Sit N Sleep are super attractive. Amanda told us that their whole team is there on Sundays (Cleat got every other Sunday off -- perhaps for his almost-as-adorable-as-me six month old baby). I looked around -- they were all busy with customers; no one was waiting; and by the way, the showroom is HUGE! All kinds of variety. All the sales people, I noticed, were good looking. Hmmm. Is that something INTENTIONAL when people hire people who sell mattresses? Speaking of people who hire people, it was noteworthy that both Cleat and Amanda mentioned the store's owners -- two guys who I assumed are older than dirt -- but they spoke of them fondly. You could hear it in their voice: they love the people they work for and they love their work. My only disappointment -- we won't need another mattress until their 10 year warranty wears off. Take that back! We can renew our sheets and pillows at the Culver City store. Speaking of sheets, we bought two sets of the "Tencel" PureCare sheets and pillow cases. They provide what Cleat promised: "No matter what hotel you've been to, or will go to -- one that provides a great bed -- you'll want to come home to your own bed." After three nights on our new bed, he was right! read more

My wire and I went the Culver City, California store. We felt like we was bothering the salesman, The salesman that was helping us could not give us his full attention, His attention was focus on anyone but us. So we went to Macys and bought the mattress from them. read more

We went in for a new queen mattress and Alejandro helped us find the perfect fit and helped get us a great deal on a base as well! He was friendly, helpful, communicative and had our best interest at heart. He was also very knowledgeable and I felt confident in our purchase when we left that we got the best mattress we could. read more

I spent a couple of days looking for bed and mattress set and decided on a split king Alejandro. Estrada was very helpful and took the time needed for me to decide. read more

I bought a bed. Extra firm. A month later, I'm sinking in bed, getting up w/ pain, & minimal sleep. I called & asked for someone to come out & check bed. They sent a new mattress, which I didn't ask for. The men said they have to deliver mattress. It didn't take long for the mattress to sink. It's been about a year. My husband & I went to store . I told salesperson I needed x-tra firm. He shows us mattresses & I said this is an exchange. He showed us a KingKoil & said this is made for fat people. I said that's discrimination. He also said we're not getting a new mattress. We have to pay. He said have the mattress checked. Guy came out to check mattress. He put his hand on it & he said this is defective, but when he put his cardboard on it, it barely went down. I called customer service, 3 times. No response. I hated to threaten them, but I did. Next day, I'm told I can exchange mattress. I go to another SnS. We pick out a mattress, the mgr. was 'extremely' talkative. This was not an exchange. We paid $2300 & change for old mattress. New one is 3,000. We had to pay difference. As soon as the delivery guys left, we sat & lay down and this did not feel like the one in the store. Store was extremely hard, this is moderately soft. I have no recourse at this time. We're stuck. I went through so much stress & frustration to get what I originally ordered. SnS has many, very large, showrooms. They 'need' to make sales. My advice is to go to a mom & pop place . SnS did not give me what I experienced in their showroom. read more

I want to thank the professional sales by Greg Casas and the delivery team for their excellent service. Mr. Casas' welcoming personality was a pleasure because it was a no pressure sale. He showed me many options and delivered an excellent product. The team that delivered the mattress were courteous and prompt. Thank you Sit and Sleep Culver City! Sonia Danbury read more

Casey was super knowledgeable and made us feel comfortable with our decisions and questions . Amazing showroom and selectiion! We walked out with our new King bed in less than an hour ! Thank you! read more

We usually buy online but my husband said the last mattress we got was not what he expected so we decided to go in person. We were able to find one with the help of Diego, our salesman. He was very helpful and made the whole process easy. read more

Went in the store with knowledge of a mattresses pricing, types always had a hand me down. Walk in, it is very overwhelming. Seeing all the mattresses but Sharon, the consultant was very helpful. Very knowledgeable and I walked out with a brand new mattress sheets pillows the works. read more

Casey was very knowledgeable and got us the perfect mattress at that price point. He was a very patient and answered all our questions while providing us options. We're so happy with our purchase and didn't think we be able to replace our previous mattress. Thanks Casey!!! read more

Alejandro was excellent. He was knowledgeable, friendly and patient. I felt well taken care of and although this is the first time I've worked with him - hopefully it won't be the last. I felt very pleased with my purchase. read more

Larry is a wonderful sales rep. He was so helpful and helped me find the perfect new mattress that is great for easing my back & hip pain.

I had the greatest experience at sit and sleep in Culver City because of the assistant manager there named, Peter. He was extremely helpful, patient, knowledgeable, and ethical. I ended up purchasing exactly what I wanted and suited my needs. because of the great customer service that Peter gave me, I will definitely recommend this place to my friends and anyone who is reading my review! The owners should definitely give him a management or supervisor position! read more