Received $25.00 key rewards and planned on purchasing the rose colored heirloom scalloped heart…read moreshaped serving platter. There was one platter on display and none in stock. The sales associate informed she could not sell the platter since that was the only one left and needed for display. She could order and have shipped to my home but there would be a shipping fee which seemed unfair. Pottery Barn in Old Orchard had 4 so I purchased from them. Not pleased that I had to drive to Skokie and not sure if the sales person in Deer Park knew what she was doing.

I'm Only using this as it's the closest location. I returned…read morea $900 rug back in early July and I still have not received my refund. They told me the check was sent in early August. Fourth follow up and now they're trying to tell me that it cleared their bank. Which is a lie because they couldn't prove it. I agreed to a store credit instead to at least not lose money but it never came. You can't email them so there's never a paper trail and you get fake fictitious names when speaking to people working from home. Their customer service is horrendous.

Came in for glassware, plenty to choose from. Got friendly service quickly. Good experience. Not…read morecheap here but great quality

Quality issues with furniture (2 purchases of 2 chairs both returned for bad…read moreconstruction/quality). There also seems to store personnel issues with understanding and execution of simple transactions with returns and replacements. I got the run around from both the store manager and the salesperson and it was exhausting. Customer service now involved so hoping I can get some sort of resolve as I'm out $3k and have no viable chair. I am not a satisfied customer and cannot recommend purchasing furniture from Crate and Barrel Deerpark IL.

I love their variety of sweets that you can't find anywhere else. If you are Swedish, this is a…read moregreat place to find salty black licorice. If you haven't tried Lacy's cookies, they are also amazing.

A nice assortment of global goods, such as toiletries, kitchenwares, and food products. Some things…read moreare a bit overpriced in my opinion, but overall place is very well organized and clean.

We inherited a Victorian armchair and loveseat that were falling apart at the seams. The wood was…read morein terrible shape, and had an unattractive dark finish. Donna was extremely kind and helpful throughout the process. She gave practical advice, and spent a long time looking through upholstery samples with us. We decided to completely strip the wood to reveal the natural wood grain, re-glued, and reupholstered both pieces. All the work was done in approx two weeks, and all correspondence was answered promptly. We are over the moon with the results. The colors are stunning, and great care was taken to line up the complex pattern of the upholstery with the tufting. Excellent service and excellent results. We will be back with future products. Highly recommend.

My husband's grandparents passed away some time ago, and we were given their old cedar chest. After…read morecross-country travel, many decades of use, and some botched attempts to spruce it up, it was in terrible shape. Today, the refinished/repaired chest came back to us and it looks like it's brand new! I could not be happier with the results. Quick turnaround, too, and convenient pick up/drop off service! Thank you so much to the team!

I am extremely disappointed with my experience as a vendor at The Painted Tree. Despite joining…read moreover a month ago at the peak of Chrismas shopping, I have had zero sales, which is incredibly frustrating. The lack of foot traffic is alarming; it seems like hardly anyone is visiting the shop. The store's marketing is inadequate; I've never seen any promotions on social media to attract customers.When I requested a two-foot longer booth at the end-cap, I expected some accommodation or discount, but none was offered. I regret becoming a vendor here and feel that my investment has not been worthwhile, especially being tied to a 12-month contract. All of the staff are very friendly, however more work needs to be done by management or the head office to bring in more traffic. I have dedicated nearly $700 towards the purchase of displays and decor. I have items ranging from $2.99 upwards to $129.99, all of which are handmade.I can't recommend The Painted Tree to other vendors unless they improve their marketing strategies and attract more customers.

Such a hidden gem! I say hidden cause it's a bit tucked back in a strip mall. So I'm so glad…read moresomeone told me about this place. This store has hundreds of vendors under one roof. These vendor's sell everything from crafty items to furniture, antiques, clothes, collectibles & more. There are just so many vendors & unique/cool items to look at. Every time I have been here I have never walked out empty handed. I would say to put out at least an hour and 1/2 to 2 hours to come and browse. Store seams to be very clean and well kept. Everyone there is very helpful and nice. As for pricing it's just your own knowledge. Some items I see are over priced but a lot of times vendors have great sales. I also highly recommend coming to their events like ladies night, Galentine's & more. They really put an extra great shopping experience those days with treats, sales, refreshments, live music and more.

Isaac and Carlos were very professional. Installation was…read moresmooth and we are happy with the service. Now to try this new dishwasher!

OUTSTANDING......ABT ELECTRONICS My 92-year-old mother's TV…read morewas no longer working. My mother is severely disabled and cannot leave the house unassisted. I called ABT and spoke with Lou (his direct # 847-954-4140). I did some research before I called and liked the Samsung 55." 4K NEO QLED, originally $1,297.99, on sale for $897.99. Lou stated, "They had a sale starting tomorrow (Saturday) and that he could sell it to me for $651.00." Great! Lou said he could have it delivered next Tuesday. I explained my mother's situation and asked if it could be delivered tomorrow, on Saturday. Lou said, "I'll make it happen." Now that is exceptional customer service! Josh Hoffman was the technician who delivered and set up my mother's new Samsung TV. Josh programmed the Xfinity remote to the new TV, and my mother accidentally hit something that made the TV verbally announce everything she did. Josh asked if she wanted that, and my mother said no. Josh was quick-witted and a comedian; he had my mother laughing. You certainly can tell when an employee loves their job! THANK YOU SO MUCH, LOU AND JOSH, FOR MAKING THIS PURCHASE GO SO SMOOTHLY AND ENJOYABLE FOR MOM!

I ordered three personalized chairs to be delivered to three different addresses. Everyone of them…read moreWITHOUT the personalized name on the order. The after 90 minutes on the phone, they resent the covers....guess what? NO PERSONALIZATION AGAIN on ALL OF THEM!! Today, on the phone with two people for 90 minutes and they want to give me to send them back!! The chairs!! They were rude and unprofessional and I never use them or recommend them!!

Worst customer service ever! The salesperson was on her phone( not talking, typing). I had to…read moreinterrupt to ask her a question about a product. I had done some research online and couldn't find the item they said was in the store. She walked me back to where I was looking and said "yeah, we don't have that". I ended up buying a small object. She threw it in the bag. When I asked if they have a box she said "not that size". Then she went back to her phone. Guess I was taking up her time. Won't go back.