I was trying to find a car that I thought was impounded. I'm 3 hours away and was in a panic. I accidentally called twice when i was going through the list of tow companies and the person on the phone was so nice. She said she already talked to me this morning and was helpful in giving me tips to find the car. Took time out of her day and I wasn't even a paying customer! read more

Love's got me out of a tough spot very quickly on a Sunday outside their usual service area. Our driver was excellent and very professional.

Super easy to work with. Very fair price to tow to Ventura. Fast and prompt service. Very happy with them.

Sketchy looking place. Prices are expensive and my car came out with NO back license plate and the back of my car was scratched up. The license plate looked like it was yanked out because the holder was bent and license plates don't just come out easily. read more

I came here in a panic this morning after I figured out my car was towed. Staff member Elda was completely useless, rude and made my situation much more stressful. No help. The second I walked in with an elder person responsible for paying for these services, she refused to let both of us in the office. Stated she would only take one person. Almost like a power trip. She wouldn't even take the payment because two people were present. If you find yourself in my situation just make sure you run into the right staff because it makes all the difference. Almost had to call the cops to get my car back only to find out my car was towed to another place. How unprofessional. read more

Tried to get my Son's truck back and they refused to let me pay with my credit card, the card must be in the vehicle owner's name! Meanwhile, we are racking up daily storage fees. When I asked the woman on the phone, "What happens to a vehicle if someone doesn't have the money?" She said, "You'll have to figure that out." If I cannot ask the company that has possession of the vehicle what is going to happen to the vehicle, who can I ask? Pancake house??? Figure it out she says. Absolutely unbelievable. This could have been handled with courtesy, but no. Rudeness is what I got. read more

If I could give a zero I would. I got into a accident on the freeway and was told there were a AAA company. I got towed thinking I was going home. The driver says I'm off at 5 so I have to switch drivers. They take me back to their yard and the man says you have talk to the girl inside. She let me know they weren't a AAA company and that I would need to pay $380 to get my car out. The price included storage fee, my car was in there for 15min. They are scam company and the girl was high AF and rude read more

Had a great experience, car completely stopped working at an intersection. Tow truck arrived less than 20mins and we were off. Very friendly and helpful. read more

Terrible service! The lady who answers the phone is very rude and they give you little to know info about your vehicle.

This place seems a little sketchy!! I think they have something going on with certain businesses to make a large profit. We were towed from a building with very poor no parking signs and we were charged $485.00 for a distance of 1 mile. Yes, our mistake didn't see the sign. Sorry, but that seems extremely high. This isn't San Francisco !! What has happened to our beautiful Santa Barbara? In the meantime,while waiting to pay to get our car returned to us there were three other cars coming in from the same area I believe some shenanigans are happening here!! read more

At first, I wasn't so sure I'd called the right place because the lady on the phone did not seem to understand what 'CVS parking lot at corner of State and Calle Laureles' means; she kept asking me "what is the location across from?". Eventually she figured it out. But then... I was SO very impressed by the service by Glenn. He arrived promptly and was very kind, professional, efficient, and knowledgeable; he really impressed me with his care. His calm presence when I was having my crisis was extremely soothing to rattled nerves! He is clearly well trained in how to deal with electric cars. Good cheer like he shares is a soul quality we need in these times. Thank you, Glenn! Wonderful work, I highly recommend you! read more

Love's Towing Service - Glenn loading my car carefully - Towing Near Me - Santa Barbara, California

3 days ago I wrecked my car and the SBPD towed in to loves towing. This companies prices are insanely expensive and it feels like a scam. This feels like a is complete a nightmare. The woman on the phone is one of the absolute rudest people I've very talked to in customer service. I'm always polite and respectful to employees that work in customer service because (I know first hand due to having past jobs in customer service) how frustrating and demanding it can be. I called to ask for the current price to get my car out of impound as soon as my finished my sentence she was quick to come at me with disrespect and attitude mind you this is my first car, first time getting in an accident, I haven't been been pulled over for a traffic stop prior to this incident. The woman straight up tells me, "FIRST OF ALL BEFORE YOU EVEN THINK ABOUT COMING HERE YOU NEED TO GO TO THE SHERIFFS DEPARTMENT TO GET YOUR VEHICLE RELEASE FORMS. IF YOU CAN FIGURE OUT A WAY TO GET HERE AND WANT TO WASTE YOUR TIME TODAY BE MY GUEST BUT I WONT LET YOU IN AND WILL NOT GIVE YOU YOUR CAR. YOU NEED THOSE PAPERS THAT SHOW THE POLICE GAVE PERMISSION TO RELEASE THE VEHICLE TO YOU END OF STORY. AND MAKE SURE THAT ON TOP OR YOUR $1,050 FEE, YOU HAVE AN ADDITIONAL $130 THAT GOES TO THE POLICE DEPARTMENT. When I heard I had to pay $1,180 for less an 72 hours of my car being there my heart literally dropped. I asked if they provided any financial assistance or payment plans and she said "NO WE DO NOT! WE REQUIRE ALL PAYMENTS IN FULL." And then proceeded to hang up in my face. I called back and once the call picked up I said "hello I just spoke with a woman on the phone but I think the call accidentally disconnected." As soon as she heard that she hung up again and wouldn't pick up the call after that, just went straight to voicemail. I was absolutely shocked. If I could give this joke of a company negative stars I would. Do not do business here whatsoever unless you're okay with employees talking to you like your incompetent and stupid because you don't already know everything about having your car impounded before hand. It's literally their job to inform people who are don't have knowledge about these kind of things beforehand, I'm literally 21 years old haven't even been licensed or driving for a year and it's literally my first time dealing with this situation. When I go to get my car before they sell it at auction in 2 weeks I will be personally asking to speak with the manager in regard to the extremely rude front desk phone operator. Shame on them and her. read more

Had a flat and was getting charged outrageous rates around town until I got to Love's. Called Love's and got enthusiastic customer service + excellent work done by Armando. Even filled up the spare with air to make sure I was taken care of to the best of his ability. Will be using Love's moving forward. read more

I was in an accident on the 101. They came to tow me. Nicest, greatest people. Car was totaled but they took such good care of us and kept everything very light. Really appreciate the brothers and this company. Highly recommend if you need any tow. Good, good people. read more

My responds to the comments received by this company. There are no false accusations and your generic comments that you leave offten "to making better decisions" isn't a validate responds when I was the third party in the situation. Either way screaming across a hall way Is not professional period and a small little post with tiny writing that is not even visible until someone points right at it is like a scam. I should of still been notified ahead of time by Elda the manger. By the way if people didnt make mistake or poor decision, there would be no need for towing companies. So my suggestion to you is to teach others who work around you to be humble and treat people with kindness. Especially since there in a vulnerable position. Managers' roles fall into three basic categories: informational roles, interpersonal roles, and decisional roles. read more

Lady on the phone was extremely rude, a while back I called asking a pretty simple question that would take a few seconds to answer. She hung up on me as I was politely asking her and I thought it was an accident so i called back and they were ignoring my calls. It's not hard to be kind to people. read more

Experience was horrible, receptionist was very challenging. Frankie the tow truck driver was horrible! I know they are run under DOT regulations, they really need to give him a random drug test. Nothing about this company is friendly! Creating their own laws and rules trying to explain to them but they wanted to hear nothing of it. Worst experience ever, just a bunch of crooks! FYI to the management, drug test to your drivers! My next complaint will be with CHP! Don't use this Company,, Thomas towing 50 million times better! Just ridiculous! Very aggressive company! read more

Glenn was so helpful, personable, and handsome. Jumped my car battery! and provided such a quality service!

Thank you very much to Logan reynso for the great service today Highly recommend company always head of time with great attitude

We were having problems at an apartment building that I manage. We needed towing services and signage and some professionalism. And we got all that through Loves. Elda, the woman I spoke to, and who helped with everything was very Helpful, knowledgeable and friendly. No regrets read more

Very efficient towing company. My truck broke down in the middle of a busy street, made a phone call to them and they had a tow truck ready for me in less than 30 minutes. Amazed how carefully my truck was loaded. Super efficient and professional towing company, would definitely recommend. read more

Love's Towing Service - Towing Near Me - Santa Barbara, California

Great customer service with Martin and front desk from Love's Towing. Your in great hands! I was stranded on E Camino Cielo in the heavy rain and snow up in the mountains by Glass Factory. My truck suddenly didn't want to drive after we had ran over a medium size rock damaging my truck. LOVES TOWING came through and rescued my passenger and I from hazardous driving conditions, freezing temperatures, snow and rain. Martin (tow truck driver) showed up 1 hour after calling (consider that was fast due to weather and location with very poor cell reception) and in 2 minutes we were on our way off that mountain and off to my preferred auto shop! read more

DO NOT DO ANY BUSINESS HERE! The lady on the phone is incredibly rude and disrespecful, wouldn't co operate when l was asking about different prices and why they were asking for so much for such a small distance( less than a mile) ($140) She then continued to mock me and basically said fuck off with out needing to... if this is the service your proud to give shame on you..and l'm not the first to say this either read more

Great crew fast and reliable service. They do more than just tow cars. Friendly and helpful from the people in the office to the guys that towed my toolbox. read more

I have never written a yelp but felt I needed too today. I went in before closing to turn in paperwork for my insurance to pick up my car. I asked the lady who was really nice and she said I could get my stuff to go around the side but only I could go my son waited on the front in the chairs thank god. Since there was no lock and she said go around the side I assumed I had permission to go back there. The owner rushes to me yelling what I'm doing back there and what gave me the right. I tried to explain and he said I couldn't get my things. He really went out of his way to make me feel stupid and humiliated. But was so proud of being the owner and putting me in my place. I'm sure he is a nice guy but I don't treat people or talk to people in those ways wish people would do the same. I politely walked away and debated on writing a yelp but felt I should my first yelp ever. Just a tip don't yell at people or try to. One off so strong you could have just been nice about it and I would have graciously understood. But to go out of your way as a business owner to make people feel stupid shows one's true character. All good water under the bridge just use it as advise. read more

My Tesla got a flat on the freeway and I called Love's and they picked me up within 30 minutes and took good care of me and my car. Martin was super helpful and had the cleanest tow truck I've ever been in. Would highly recommend. Fair price for distance towed and more importantly I felt safe. Thank you!! read more

The driver helped me reset the antitheft system, which allowed the car ignition to work and start the engine. So, I didn't need to get it tow to the nearest dealership to get the antitheft system and car battery checked. The company didn't charge me for that one-minute fix (and now I know how to take care of it if it ever happens again), and I was very grateful. I was also willing to pay for his time and expertise since it had never happened to me before. The responder also was very professional in how she described I could arrange reimbursement with my insurance if I needed towing. Thank you very much! read more

Kip showed up on a Sunday morning. Brought a flat bed loader with ramps. Expert service, very kind staff and professional service. Kip is Very experienced with low sports cars even mine only being 4 inches off the ground. Transport was from LA to SB. Could not be happier! Thank you Loves! Thank you Kip! read more

I'm a little late on my review, but I had to follow up and tell everyone how much I appreciate Elda. She's the manager and seriously such an amazing person! She saw me at my worst and totally still treated me the best after my car was towed! Much love to her (: read more

What a great service! I would give this tow company a 10 out of 10 if Yelp allowed me to. I called Love's knowing they would help out when my truck was stuck in the mud. Tony responded within minutes of my frantic call. Great service starting with Elda. They got the job done with no hassle, reasonable, knowledgeable and overall great service. Recommend read more

Zero help and very rude over the phone. Don't even waste your time calling. It's one thing to not be helpful. But at least be nice.

Definitely would use again, very prompt and professional both on the phone and in person. Thanks again Tony read more

Love's Towing Service - Towing Near Me - Santa Barbara, California

I am pretty sure they must be in a side hustle with the Jiffy Lube in Ogden. The parking lot was complete chaos and I didn't see a small sign and I'm pretty sure they just sit in the parking lot and wait for people to park in the Jiffy Lube area.... I ran in and grabbed some fast food with the kids and within 15 minutes they had my truck up For a quick $125 "We make an effort to always make sure that you are ok first and foremost".... absolute lie read more

Broke down on the 101 freeway, and had to be towed on Saturday. Called AAA, the driver came out, and said he couldn't help us, and to call Smitty's Towing. Dispatch at Smitty's just said that they didn't want to help. Exactly that! We don't want to help you! Finally called Loves. They dispatched someone right away. Martine showed up and he was a rockstar. First class service and got us off the freeway and safe. I highly recommend Loves towing. read more

Outstanding, so quick, very professional. Dominic was very helpful, super careful with our vehicle. The lady receptionist was a fantastic help and worked with me and my insurance with kindness and urgency. Love this company! Great experience. read more

Loves towing SAVED MY LIFE. I am a 26 year old female, NOTHING is scarier than being broken down on the road ALONE. I will never ever ever be stranded in my life again, because of LOVE' S TOWING SERVICE. The owner's are locals. It takes a local, to know a local. This company CARES. I repeat. LOVE'S TOWING SERVICE LOVES AND CARE FOR THEIR CUSTOMERS, individually and independently. I NEEDED them, and they came out of their way on their own time. Hooked my truck to safety and saved my life and my trucks life. I found the best towing company in town. It's LOVE'S TOWING SERVICE. THANK YOU! read more

Love's Towing Service - My first experience with Love's Towing Service. It took one amazing experience for me to say, I am a customer for life now. Thank you. - Towing Near Me - Santa Barbara, California

My car just stopped while driving on the 101. The "good Samaritan" tow guy could only get me out of traffic to a safe spot. He recommended Loves's Towing ... I knew it was just a few miles away. They were very helpful. Even though the traffic in the direction they were coming from was at a standstill, they arrived within about 20 minutes ... unfortunately, the driver did not feel he could safely get my car from where I was with the flat bed tow truck he was driving so had to return to the base and another truck was sent. I settled in for what I thought would be another 20-30 minute wait (still far better than the 2-hour wait I have had previously when using my Ins. company to send a tow truck) In about 10 minutes I suddenly noticed there was a tow truck pulled up alongside me .... we were hooked up and on the road in just minutes. I paid with a credit card and am being reimbursed by my insurance carrier. All in all, despite never wanting to hav your car just stops in traffic on a highway, the experience with Love's was excellent and also reassuring for a woman driving alone! read more

I never leave reviews, but I had to jump on to say that Love's Towing is AMAZING!!! Not only were they able to tow my old (and very dead) car out of a tight spot and down a small alley, they were so kind, friendly and quick. They also explained things to my kids who were super excited to watch. I'll only use them moving forward -- they are Fantastic!! read more

I had a bad experience today with Love's Towing Inc. 211 E. Haley St. Santa Barbara , Ca. 93101. Phone (805)965-8233 I was just helping my friend get back his car after they tow it yesterday. The girl in the front office was extremely rude and unprofessional to the point where I had to tell her that she needed to behave like professional. She didn't like that and she used a fowl language. She told me and my friend to get the F. Out of her office. Also one guy came storming out of the back and told us to get the F. Out or he is going to throw us out. We didn't want no trouble so we left the building. We sat in the front telling each other what we do now. Let them keep the car or beg them to take our money. We paid $580 to have the car back. $330 for the towing ( short Distance ) and $250 to store the car for 2 days at $125 per day. They treated us badly because they knew we had no choice and they over charge just because they can. I think the police should cancel the contract with them and not give them any business and they should consider the complaint against them. read more

Not only did they respond in less than 15 minutes they gave me some of the best service when I locked my keys in my car, Frank was exceptional at his craft. read more