I needed a jump & called 805 Roadside for assistance. They've always been helpful, and I knew I…read morecould count on them to take care of me. Cortez promptly came out to help me. He was kind, patient, and took the time to explain a few things to me about my drive train that I was unsure about. It was like being helped by an old friend! He gave me a card, letting me know to call anytime, and got me on my way. Always a great experience with 805 Roadside!

My new car got a flat tire while on a trip to LA. Jose arrived at the hotel, after being contacted…read moreby our roadside assistance opperater, we were staying at and immediately put us at ease. He was patient explaining everything to us and ended up not towing us but inflating the tire and followed me to the nearest tire shop to have the flat fixed. We can't thank him enough. His calm and personable demeanor really made the whole process go smoothly and got us back to enjoying our time on vacation.

Daniel is actually the best he came and Towed a car that has been repeatedly in my spot for weeks…read more He was on time and very quick and kind, thank you so much Daniel!! Give that man a raise!

Terrible customer service. I left two phone messages with her staff for Gloria to call me back in…read moreNovember 2025, to guide me as to what I needed to do to pick up my daughters wrecked car. Another driver crashed into her. My daughters car needed picking up, she is in Santa Barbara at school and I am in Orange County, California. Gloria never called me back to help guide me through the process of how I need to pick up the car, even though her staff said she would call me back. I had never had to deal with such a circumstance, uninsured, drunk driver hitting my daughter's car. Today I was hit with the $6,000 invoice for storage and towing , formwhich I called her and actually this time she did talk to me, I asked why she never called me back and now this $6,000 bill. She said, it isn't her problem, it is my problem, you should have known what you needed to do and then hung up on me. It's why i requested twice For her to call me to help me with the process back in November. Gloria, thank you for your understanding. Good job making easy money on this for yourself. Very very very poor customer experience and I guess that's how you make easy money. She said she sold the debt to a collections agency. Not her problem. I too am in business for myself, and you know what I do......I compromise with the innocent and let them know I will buy back some of that debt to make it easier for you. And thank them for letting me know the situation and most importantly for not calling the customer back. Got to take responsibility where responsibility is due Gloria. You are slimy

My wife and I were traveling in our RV we had purchased a few months ago. Unfortunately, we had…read moreone of the tires of our RV explode on the freeway and we made an emergency exit in Goleta. I had a spare but discovered I had no bottle jack to change the tire. Simple solution I thought, call AAA. Turns out my AAA membership expired due to a previously compromised credit card. They basically said "Sorry, we can't help you". We were 90 miles from home and we were STUCK. Well, God showed up and as I looked out onto Hollister, a THOMAS TOWING flatbed tow truck drove by. I called Thomas Towing and met the most GRACIOUS professionals in the business. From the beautiful lady at the window to the incredible road warrior on the street. They helped us out, got us back on the road with a HANDSHAKE! Thank you Thomas Towing for looking out for us! Much love and appreciation. Frank & Lynne

Kyle Bailey is super nice, friendly, and a great help to me when my car got towed. I couldn't be…read moremore appreciative of how understanding he is. He brought light onto my terrible day. He's the best

Husband went to get his trailer out at 4:25, he was ignored by staff. No one paid any attention to…read morehim even after they saw him standing there! I guess they use this stupid "strategy" of ignoring owners so they charge you more!

Had my work truck impounded because I'm a dumba**. They handled my large vehicle well. Storage and…read moretowing was reasonable for this area.

Super easy to work with. Very fair price to tow to Ventura. Fast and prompt service. Very happy…read morewith them.

Sketchy looking place. Prices are expensive and my car came out with NO back license plate and the…read moreback of my car was scratched up. The license plate looked like it was yanked out because the holder was bent and license plates don't just come out easily.