I was trying to find a car that I thought was impounded. I'm 3 hours away and was in a panic. I…read moreaccidentally called twice when i was going through the list of tow companies and the person on the phone was so nice. She said she already talked to me this morning and was helpful in giving me tips to find the car. Took time out of her day and I wasn't even a paying customer!

Super easy to work with. Very fair price to tow to Ventura. Fast and prompt service. Very happy…read morewith them.

These guys are the best. Family owned, and just really great people that do good business and a…read moregreat job on their servicing provided. Highly, highly recommend!

Excellent repair shop. Mike and his son are super friendly and attentive. I took my car in for a…read morepretty bad deer collision and they got my repair going immediately. I mentioned wanting a black grill for my replacement (without really asking, just kinda mentioned) and they went ahead and painted my grill for me! Car looks great, excellent quality people. Would recommend 10/10.

They are the best!…read more Responsive, low key, and absolutely EXCELLENT work. A pick-up driver headed out of a gas station changed his mind, didn't look behind himself, and bashed in the side of my 1992 Miata as I was entering a set of pumps. After John worked on it, it looks perfect. Yay, John! Marsha runs the office and is a joy to work with!

This place is hands down the best auto body shop in town! When my brand new car got hit a week…read morebefore my wedding, I was devastated. My soon to be husband recommended this shop after taking many cars here over the years. Boy am I glad I did! John and Marcia are professional, honest, sincere and clearly take their shops' reputation for great customer service seriously! Dropped my car off on Monday and a few days later it looked brand new again! I was thrilled with the work. I was over charged by the rental car company my insurance company set up and Marcia personally called to have the extra charges refunded! I don't know many shops that would go to that length to satisfy a customer! Bottom line, if you want great service and excellent repair work, look no further than John Briggs Motorsports!!

Quick Oil Change WONDERFUL service at a quick turnaround…read moretime! Quality oil offered and great price! thank you!

So im driving home from SF for a wedding and decided to take the 101 home. Im just about 2 minutes…read moreinto Goleta, when the car flat out dies. I managed to make into a gas station and start to panic. its 10pm on a Sunday. I had two options at this point, Tow it to LA for $100 then have it repaired or Leave it in Santa Barbara to be repaired and save $100. So I decided to save money, lucky for me I have a few friends in SB and they suggested me to take it to Quality Automotive Repair. AAA had a few recommended shops they endorsed, but my friends said take it Oscar. Monday morning the car was towed to QAR and Oscar went to work. I had to be back in los Angeles for work and kids and let Oscar do his thing. By 3pm he had done a few test and explained ever result he found. What needed to be fixed, how much it would cost and how long it would take. He also made suggestions for the future to help keep the car in better shape. So approved the work and he said the car would be done by tomorrow, barring anything new catastrophic findings. Following day, I was in my car running like I just rolled off the dealership. Taking my car to Quality Automotive Repair was a great choice. PS: I was driving home the other day and noticed that my exhaust pipe wasn't rattling around and driving me nuts. Oscar must of noticed it and fixed it without me knowing. Thanks Oscar!

Tow truck driver was extremely unprofessional and hostile towards me after asking him nicely to…read moreremove his tow truck he was illegally blocking my driveway to help neighbor, when I needed to leave right away to pick up some items for my newborn. Tow truck driver got in my face and was swearing and threatening me with physical violence trying to provoke a fight.

Martin was amazing. We got a flat tire on San Marcos Pass Road and Martin came in 20 mins to tow…read more We mentioned we had two kids and Martin was speedy to ensure we were all safe.

I had been a customer of Richard's for several years (4-5?), but after today, no more…read more I took my truck in for an oil change. As part of the service they rotated my tires. The story I was told was that the weights that had been used to balance my tires when they were originally mounted (at Costco) were installed incorrectly. Consequently, when they moved my truck, the brake calipers to sheared the weights off on what were the rear tires (and had now been rotated to the front). This in-and-of itself isn't a huge deal. Things happen. Mistakes get made. I think it may be true that Costco installed the weights incorrectly. But, I also think that if you're going to rotate a tire, you should check the rim to make sure everything looks kosher before you put it back on the vehicle. What I definitely think you should not do is 1) Leave the bits of weight that didn't shear off stuck between the brake caliper and the rim because "you thought [the customer] might want to show the guys at Costco", 2) Get defensive with your customer when they ask questions to understand what happened, 3) Act like there's absolutely nothing you could have done differently to prevent the situation, 4) Raise your voice at your customer and tell them "I'm really disappointed". Richard's unwillingness to assume any measure of accountability or responsibility and his aggressive attitude about the whole situation are the reasons I'll never go back, and will advise anyone who asks to consider doing the same.

One thing I have noticed in Santa Barbara/Goleta, is small business owners treat you with kindness…read moreand respect... when they really care about their business. Richard is one of those business owners. He was so nice to me when I brought my jeep in, let me know of recommendations of other services I should get done, and even wrote a "Thank You" letter. Great service!