DO NOT LEAVE YOUR WEDDING INVITES IN THE HANDS OF THIS BUISNESS! AWFUL AWFUL AWFULLLLLLLL!!!!!!!!
My wedding is in LESS than two months and these people have fucked up my invitations multiple times.
It's been a headache working with this agency for my wedding invitations! I wanted to use them because I loved how unique and different they are but if I had known ahead of time how unprofessional and how quick this company was going downhill I would've never worked with them to get my invitations!
First, I was communicating back and forth with an employee named, Rachel. We were communicating through e-mail and text. She would take days to respond. There was a point where she completely stopped responding so I just showed up at their headquarters. They were very surprised that I had showed up but I mean, hello its my wedding invitations we are talking about; there's a timeline in process.
the second encounter was that when they finally sent me my invitations my zip code was completely wrong, and the name of my venue was misspelt. so once again, I complained and had them resend me CORRECTED ones. So the girl who was helping me this time, named Miranda was very nice and helpful. She sent me the proofs and I approved them. She sent me the invites and when I received them I opened a couple of them to make sure they were correct and they were. I finally was satisfied and was happy that I didn't have to deal with this agency anymore. So I sent out allllll of my invitations (mind you, my guest list is at over 160 people). Two days after I send them out, I get text messages from a couple of my guests, asking me "Who is Ryan & Andy"?. I was confused, and my guests send me a picture of the RSVP card that was inside of there invitations... the RSVP card had "Ryan & Andy" with an Oklahoma address one it! The flip side did not have any meal options on there neither did it have my accommodations message!
Just when I thought the headache with these people was over IT GETS WORSE!
I called and complained and they said "sorry we aren't from the wedding department. We'll have somebody call you back from the wedding department within 30 minutes" that was at 1:45pm... it is now 3:38pm. I sent an e-mail and haven't received anything back either... if I don't hear back from them by next week I will be showing up to their headquarters ONCE AGAIN demanding my money back.
I am SO upset that I considered working with these people to do my wedding invitations. I do not recommended them for any wedding what so ever! maybe a birthday card or mothers day card but do not leave your wedding invitations in the hands of these people! I wouldn't want any other bride to go through what I had to go with! read more