Nice experience! First thing first, I loved the web-site…read more Very convenient for booking and payment. The first time wasn't as painful as I thought and I liked that all the process was well explained prior. I felt pretty good talking even though the whole situation is pretty specific))) I will come back for sure.

Wonderful. Tamara make you fell like you've been friends forever. The atmosphere is warm, welcoming…read moreand relaxing. I will follow her anywhere

Tram did a amazing job! She made me feel comfortable and not shy. The service was as requested and…read morethe vibe was calm. 100% recommend that place! I'm sure the other ladies are good but Tram did a good job, It was my first time there.

Anne's Wax Spa is hands down one of my favorite places to go. From the moment you walk in, the vibe…read moreis warm, welcoming, and relaxing. Anne herself is such a kind and genuine person, and you can really tell she cares about her clients and the overall experience. She's chosen the best team to work alongside her, everyone is professional, friendly, and makes you feel completely comfortable. The quality of their work is consistently top-notch, and I always leave feeling well taken care of. What I love most is that it's not just about the service, it's about the atmosphere too. The space is clean, calming, and has such a positive energy that makes the whole experience enjoyable. On top of that, the prices are very reasonable for the level of care and detail they put into everything. Between the quality, the people, and the overall vibe, Anne's Wax Spa is truly a gem, I wouldn't go anywhere else.

My first time servicing here and I'm glad I chose to come here for my Brazilian wax. Julie was my…read morewax specialist. There was no recommendation. I just picked a random person for my wax. She did a great job. She was kind, cool, talked me through the process, & made me feel comfortable. I told her she was basically a Wax OBGYN LOL. I will be continuing with her anytime I come to this location. I ended up purchasing a package! This location was clean. The wax room was clean. I saw Julie wipe down the areas. She wore gloves & a mask. The front desk staff were friendly and polite.

I had the Brazilian wax and I had been here once before and had an amazing experience. I came back…read morea second time and it was way more painful. Not sure if it was me or her, but it reminded me why I don't frequent European anymore. They don't take their time like other places would. It's very get you in and out, but not necessarily in a good way.

I had an amazing experience with Savannah. She's such a warm, competent professional. She creates…read morean atmosphere of calm and serenity, and the facial was impeccable. I will definitely be back when in town.

I requested a Brazilian with full butt, inner thigh, and the not so happy trail. once she was done…read moreI felt as smooth as a baby. The vibe was great playing music that caters to the client and always making me feel comfortable and beautiful at the same time. I can not wait for my next appointment!

I had an amazing Brazilian wax experience with Brandi at Waxing the City on Memorial Dr! The…read morelocation is a superb and the store is beautiful. I love all the treats and drinks that they offer. I was greeted immediately upon arrival, which gave a great first impression. Brandi was prompt, warm, professional, and made me feel completely comfortable. What really stood out was how thorough she was. Brandi truly took her time and paid attention to every detail. I never felt rushed, and she made sure I was completely satisfied with the results before I left. She was gentle, knowledgeable, and made the entire experience so much more comfortable than I expected. She also made some excellent recommendations on products they offer in store. I left feeling smooth, confident, and VERY happy with my results! If you're looking for a place to get a great wax, someone who takes pride in their work and genuinely cares about giving you a great experience, book with Brandi. She definitely has a new regular!

I was in the neighborhood, ironically in need of a wax, and stumbled upon Waxing The City. I…read morechecked their website and they had a free service for first time customers so I made an appointment and within minutes, I was being seen. The studio is clean, well lit and the staff were welcoming. My waxer had a gentle touch so it was easy breezy. Took all of 5-7 minutes and we were done. After my service, I checked out at the desk. They did ask me if I wanted to leave a tip, which I always do, but stop asking us. It's uncomfortable and unnecessary. But overall, it was a good experience. There's also plenty of parking so it makes the experience even easier.

Alea did a fantastic job on my cut and I left with beautiful curls! She's very friendly and…read morelistened to what I wanted without taking off too much length. Love the little extra the spa does with the hand massage at the shampoo station, makes it feel very luxurious.

The manager called me and confirmed that that they do not do dry consultations unless specifically…read morerequested because it takes too much time and they schedule clients back to back. This is their standard procedure. Beware. They did fund me, after I refused additional services. DZ gave me the worst haircut. I trusted him before and was happy. Went back for a trim and he butchered it. It will take me a year or more to grow out this chop job. He had them wash it without a consultation. I should have demanded a dry consultation. I did go back and it's worse. I literally have layers to my ears and my hair was mid back. It's awful and I hate it. He was very "oh well". I showed him several pictures and he was like "got it". So mad at myself. I should have demanded a dry consultation first, and should have made him stop when he pulled my hair strait up and started to cut.

After moving back to Houston and now living on a different side of town, I have been on the hunt…read morefor a new Eyebrow threader for the last 10 months. I have gone to two different shops in the area and have just been disappointed. It's always some excuse, they just don't listen, or they don't see the vision. Nonetheless for the first time in 10 months, I felt heard. My threader let me show and explain to her how I wanted my eyebrows and she executed it the first time with no pain at all, I must say. Her voice was soothing, her work was impeccable, and the pricing was exceptional! I can't wait to come back. They even have packages and combos where you can get certain deals and better discounts as well. Note: if you pay in cash, you get 10% off of your service.

Been coming here for a while and my eyebrows always look good. Nisha is who I always go to and she…read morealways does a great job. She had a very calm and positive energy making her easy to talk you. They offer various threading, wax services and eyelash extensions.

Today was my 4th time at this salon. I did not call before I came because from past experience…read morecalling in advance is not productive & does not save time or eliminate uncomfortable situations or discussions. When I walked in the salon thankfully Zora, the stylist recognized me from last week. And immediately said "keratin?" Yes please! She asked if I could wait about 15 minutes. I said of course & asked to use the restroom while I was waiting. When I went to the back where the bathroom is, it smelled really good. Panang curry maybe? So when I came back there was a different stylist - she had obviously been told I wanted keratin. I said I wanted to know the price before they started the treatment. She quoted me $200, then Zara comes back & says $250- I'm like. We had this conversation last week & I told you $250 was more than I was willing to spend. You told me to come back this week before 3pm & you said you would work with me on the price. Then she says, Mon-Wed are our least busy days but today is Thursday. Thursdays,- Saturdays are our busiest days & it's harder to mark the prices down on these days. Totally understandable. I can respect that. We have 2 vacation rentals on Airbnb & the price for weekends is more than during the week days. I can assume that the same is true in this industry. What I don't & can't respect is that when I call the salon the person taking the calls & making the appointments is not in the salon & does not communicate your appointment with the salon. They have two locations so I can only imagine the issues this has caused for previous clients. ------//---------------- Hit pause for about 20 minutes ---------//----------------- So I'm sitting in the chair, a little mad, with keratin all over my scalp & hair, it's literally dripping off my head. Then I asked myself, What would improve this situation? Food! I was definitely Hangry. I decided to put on my big girl panties & starting trying to match their kindness. When they burned my scalp again I nicely told them the hair dryer &!flat iron was too hot, too close to my scalp, and it burned. They were super quick to apologize, correct & kept asking if I was okay/comfortable. So unfortunately some of the blame for my past negative experiences was mine. Which is weird because I'm big on communication and honesty but I wasn't putting out the energy i wanted to receive. Funny how a Coke & some food can be such a game changer! Remember the old Coca Cola advertisement "A Coke & a smile"? So finally I just asked about the Owner because truly that's one of my biggest hurdles with this business. Zara explained that the Owner works from home so she can take care of bookings for both salons and her 3 kiddos at home but that she does let the salon know when a client is coming in. The feminist in me wanted to crawl under the chair! Always put yourself in the other person's shoes before judging!! When my hair was done it looked great! They knew they did great because they started taking pictures of my hair. And my hair is really hard to do! So kudos all the way around. I just needed to cowgirl up & realize the first visit with the Groupon price was a special deal I got. Kind of like a first date. I can't seem to get the magic back of being so happy about the price & quality of work that I got on my first visit, that fluttery feeling for the same price again. I need to either start doing my own hair again or accept that I have a lot of hair & it costs more to have mine done than other people but Zara & the other stylist worked hard on my hair & it turned out really pretty. I find we either have time or money but very rarely do we have both. In this situation I think the time i will save doing my hair for the next few months while my keratin keeps was worth the increase in cost. I'm not here to bad mouth businesses. In fact I try to find the good whenever I can. Hence the lack of negative reviews from me. If I don't have anything nice to say I try not to say anything at all. If the shop or business corrects the mistakes, I remove the negative review. I won't be doing that this time because I think the backstory might help fellow Yelpers decide if they want to try this salon or not.

unfortunately, there's no zero star. I scheduled an appointment at Queens Salon and Spa in Houston…read morefor a haircut and blowout. I confirmed the price in advance and arrived on time for my appointment. When I showed up, I was told, "We don't do Black people hair." This experience was deeply hurtful and unprofessional. If a salon does not provide services for certain hair types, that should be communicated clearly before booking an appointment. No one should take time out of their day, confirm pricing, and show up in good faith only to be turned away because of race. I am sharing this so others are aware and can make informed decisions before booking.

Excellent service! Clean convenient and on time. Smoothness that last. I'm a regular since opening…read moreday! Definitely a great experience.

I have been going to the wax den since they opened and they have been nothing but amazing and…read moreinexpensive! They're super accommodating, kind, friendly, and knowledgeable. Support black owned small businesses! & never step into a European Wax Center again :) Soo grateful for them!!!

After several bad haircuts at chain salons, I was ready to pay a little more to look decent. I read…read moreabout this salon on Yelp and decided the good reviews made it worth a try. The curb appeal is lacking, as I've lived in the area for 8 years and never given this salon a second look. However, Cindy ended up giving me one of the best haircuts I've ever had! I showed her some photos on my phone of what I wanted and she made my hair look exactly like the pictures. It was even a little complex with lots of layers and bangs. Oh, and the coolest thing... The price was LESS than the chain salons I though I had been "saving" money at! O'Petite is my new, regular salon! Thanks to Cindy!

This place is one of the worst cuts I've gotten in my life I've been crying for 2 days straight I…read moretold lady to not cut the side but fade my hair but she cut my whole head and only left the top super short I do not recommend she gives the opposite of what the hell you want I hope this place burns down! The vibe felt uninvited and the fade was horrible i asked to layer and only cut a little it's all on her I wish this place gets closed down