I brought my custom made wedding tux to them a couple of days after my wedding. Dropped the tux off…read moreon 9/11, I called special attention to the collar of my custom shirt due to some stains. The woman at the desk acknowledged the stain and put a sticker on it and said they'd take care of it. I went to pick it up a few days later and found my white shirt to have what looked like a grease stain on it. Again, the woman at the front desk was super sweet and apologized and said they'd take care of it. Few days later, my wife went to pick it up. Same stains still existed on the shirt. Never received a phone call stating they couldn't remove the stains or anything. Told my wife to come back in a few days and said they would again, take care of it. I went to pick up my shirt on 9/26. Once again, the stains were still there. This time I was met with a gentleman. He was rude and more or less said they couldn't do anything. I explained that the shirt in which they ruined, was worn once under my vest and was over $200 custom made for my wedding. He was more or less getting nasty with me even though their machine ruined the shirt. He asked if I wanted them to use a chemical clean to try and remove the stain, in which case I said just fix my shirt. Went to pick it up today. 13 days later, stain was not removed. Throughout this whole process, not a single phone call, not a message. Nothing. They ruined my shirt that I only wore ONCE during my wedding and had custom made with embroidery on it. I understand accidents happen but ruining someone's clothes and taking no responsibility for it is a business I refuse to ever give my business to again. For something so sentimental and expensive, the lack of care and communication is unacceptable. I would not recommend this cleaner if you value your clothing or expect basic professionalism.

Staff was very friendly. Dropped off my leather motorcycle jacket for some work on the sleeves…read more Staff steered me in the right direction for this project. Tightening up the sleeves at the bottoms rather than shortening. Makes perfect sense since they are zippered. Will follow up review once job is done.

I am so grateful for this place! I had a wedding in 2 weeks and needed a high-low dress altered…read morebefore then. They were so kind and willing to help. I also dropped off regular dry cleaning. Everything was done in just a few days! The dress is perfect, and my clothes are nicely pressed and ready for the next event. I live in the Silverton area, and while there may be a couple of places slightly closer, I'll never go anywhere else. They were gracious and personable with great service.

We've been loyal customers of Cleaners Plus for over a decade. They're our "go to" for business…read moreattire, formal wear and home textiles. Not to mention their wide range of alteration services. What sets them apart is their personal touch. Recently they called me to say they had found a gown, two dresses, blouses, and three sport coats that I had forgotten I had ever dropped off. The owner personally took the time to drive the garments to my home. I can't thank Cleaners Plus enough for their continued professionalism and consistant extraordinary value in all they do. It's obvious they're a family owned, quality driven business.

Zero stars! Brought a coat in for a new zipper. First attempt and the zipper broke first use…read more Second attempt they put in a completely different color zippered. Third attempt the zipper pulled away from coat cause it wasn't stitched properly. Then noticed they actually cut a whole section of my coat off. They had the nerve to try to charge me $70. Stood there till they gave me every dime back. Coat is destroyed and had to buy a new one. DO NOT RECOMMEND

0 stars. I was quoted over the phone $15-$25 for a bridesmaid dress HEM just a hem I call to pick…read moreup my dress they tell me it's $95!!! Long story short. The owner would not budge on the price. They admitted to me that the young lady that quoted me the price was wrong and told me the wrong amount and the owner still WILL NOT honor the price!!! I would have never went there had I know the price. This place is close to me and quoted me cheaper than what I normally pay. The person I normally go to is $40 I should have just went there. As a business owner I have been in this situation before where I have honored the misquoted price. Very mean and unprofessional on the owners part! As for the other young lady caught in the middle was very sweet and professional. The owner not so much. Would not recommend going. Wrote this review on google but since the owner replied back belittling me saying "i am a liar and low class" and that IIII made his employee cry, I will be posting where I can. HE made the girl pay the difference OUT OF HER POCKET. She was crying on the phone I told the girl not to be upset that I don't want her in the middle to have the owner call me, the owner refused to call and the poor girl said she was afraid to lose her job!!!! Horrible owner the girls that work there are sweethearts but this guy is a J***OFF!!

So friendly! Great experience. Brought my full length winter dress coat in for dry cleaning…read more Reasonably priced. It was even ready a day earlier than expected. Nice job! I'll be back for sure.

From the owner: Dry cleaning, Leather, fur and Ugg cleaning, tailoring, wash and fold available! Open 7 days a week…read morewith great customer and drive to keep customers happy with the work we do!

The staff is very friendly and helpful, and they just got some nice new machines! The store is…read morevery well kept

Went there on a saturday morning, no one there to take a drop off, only a phone number to call for…read moredrop offs...are you kidding me...waist of time went to "Best Laundromat" a mile away hell of a nicer place and someone is there to take drop offs...

From my first phone call to this business through to pick up of garment my expectations were…read moreexceeded beyond belief. I called Tailoring While You Wait because I had burned the sleeve of my down puffer winter coat. I got a very pleasant woman on the phone. She told me to stop by and she would take a look. (Other local cleaner to my area wouldn't touch the coat and only offered to attach a patch that I would have to purchase on my own). I brought the coat in, got the same woman. She showed me an elbow patch and we looked at each other, no. I could tell she knew what she was doing because she started looking all over the coat for fabric to use on the repair. She told me she could fix it but I wasn't sure how and she told me nobody would notice the repair except me. I was skeptical but had hope as it is my fav coat. Long story short, The coat was repaired good as new. I couldn't believe it. She had created an entire new sleeve section (not a patch) and the repair was UNDETECTABLE! Where the additional material came from I'll never know because the entire coat was intact inside and out. No joke it was a miracle. it was done in record time with what I consider a nominal fee. All these ladies were so great and I was treated kindly and professionally! The burn was sizable and all the way down to the inner lining! Thanks again! I'll be a returning customer!

It may take some time but expert tailoring is what you will get with a smile ! You get what you pay…read morefor and with that being said always very professional and happy with the results

They did a good job hemming my pants and the owner is very nice, but the quality of work for dry…read morecleaning dress shirts isn't great.

I have been going to this cleaner for several years and although the woman working here is very…read morenice and friendly the quality of the work is really bad. A couple of years ago I took a couple of pants to be shortened and when I got them back one leg was shorter than the other. I should of taken them back but I vowed never to go back again. In the beginning of this year I decided to try again and I bought several pants to be dry cleaned and asked for pleats. I got them back with no pleats. I give up...there are a ton of cleaners in this area ..on to the next one.