This review is for Quincie Novella ! Everybody was wonderful…read moreand very easy to work with very professional and always answered all of my questions! If not for Quincie I don't know how I would've stayed calm through this whole situation! She took such great care and very professional and very sincere and sympathetic the whole time! She always returned any of our calls and all of our needs were always met ! She was always there and on time whenever she said she would be and she always brought a smile and something positive to say! I've always said the hardest thing about life is death Having Salice in my life was very comforting in this time of need! Apple and Cecilia were here most of the time taking care of our Esther! Wonderful young ladies! Thank you Quincie Thank you Salus Sending blessings your way always Tina and Dan Waage

We were recommended to Quincie Novella and Salus Homecare by Jewish Family Services of San Diego…read morewho have worked with Salus for over 17 years. When my mother reached the point that it was clear she required hospice, they were prompt, efficient, incredibly caring and thorough. The Salus Team allowed my mother to have her last few days at home and to pass peacefully with dignity. Can never thank them enough.

I would like to express my sincere gratitude to Supervisor Liz Ruiz and her entire team for the…read morededication, patience, and care they have shown to my family members, Mr. Miguel Vasquez Salazar and his wife, Mrs. Lupe. It is very comforting to know that they are surrounded by people who truly care about their well-being. The entire team has been attentive, respectful, and dedicated. I would especially like to thank Liz Ruiz for her kindness, compassion, and sensitivity toward elderly people. The way she treats them with patience, dignity, and understanding means so much to our family. Thank you, Liz, and your entire team for the wonderful work you do and for treating our loved ones with such care. We truly appreciate everything you do.

My experience with this agency has been extremely disappointing. They have a consistent pattern of…read morenot returning phone calls. Even when the receptionist says someone will return your call, it often never happens. Communication is one of the most important parts of providing care, and this agency has repeatedly failed in that area. Most recently on 08/2026 a caregiver she was scheduled to provide care for my elderly mom but did not show up, and the office did not bother to notify me that she would not be coming. I was left waiting without any communication or explanation. * I contacted the agency and left a message for Val to call me who I was told was a supervisor, asking to return my call to discuss what happened. Unfortunately I never received a response. What makes this even more concerning is that they serve elderly individuals, people with disabilities, and families who are already under tremendous stress and relying on these services for support. They present themselves as compassionate and caring, but that has not been my experience. If you are seeking respite services through this agency, be prepared for poor communication, more stress, more disappointment and difficulty getting the assistance you need.

Thank you so much Eva and team, especially Rita and Jessica for such a great experience with your…read morecare. Agape has been such a Godsend in a trying time of transition for mom. We know mom isn't always easy to care for, but your consistency of care made it a better time as she figures out the next phase of her life. Thank you Eva for all the follow through in scheduling, and making sure we got what we needed. Thank you Rita for the faithfulness in caring for Jaki (and Chachi). Your love is evident in the daily mundane things. Thank you Jessica for going the extra mile in Drs coordination and care for mom. If you're looking for a loving, caring, hard-working team, call Agape Home Care

Eva, Ed, and the Agape team have been absolute life savers. My mom was in a car accident and found…read moreherself temporarily without the use of her hands due to her injuries. In our scramble to find a solution for her care while she regained her independence, I very luckily came across Agape. Within hours of my leaving a message, Eva and Eddie made themselves available to come meet us in person, and put together a care plan in which we had the utmost confidence. Every care giver from their team has been compassionate, reliable, and professional, and communication absolutely seamless when we've had questions or requested adjustments. My mom and I both couldn't be any more grateful, and would recommend Agape Home Care in a heartbeat to anyone in need of extra support.

The owners of LuxxyLive are amazing! We reached out to LuxxyLive to help care for my sister after…read moreshe was recovering from a hospital stay. Before my sister moved in, Veronica and Savvas listened carefully to us to fully understand my sister's needs. The care my sister received during her stay was outstanding. Because of their excellent care and kindness, my sister is healthy and enjoying herself again. Thank you!

Undisclosed $2,000+ fee, verbal hostility, and a hang-up on the day my father died…read more Our father was admitted to Luxxylive on September 23rd after being hospitalized with Covid. Because of his illness, he couldn't move in earlier, and we had no signed contract when he arrived. Upon arrival, the administrator, Nash, told us we had to pay $333 a day for the seven days they held the room--a surprise fee totaling over $2,000. This fee was never in our draft contract and was never mentioned in previous conversations. They refused to accept our father until we paid. Because he urgently needed placement directly from the hospital, we were forced to negotiate under duress, ultimately paying $1,000 under protest. We believe charging this without a signed contract violates state law. Savvas, one of the owners, arrived later that night, and we finally signed the contract. Our father passed away just three days later, on the morning of September 26th. That very same day, Savvas called me an a**hole, stated that other agencies warned him not to take our father because "he's going to die," and insulted my brother and sister. When I tried to calmly talk through the situation, he hung up on me and told me never to call him again. We had prepaid from September 23rd through the 30th. Our contract explicitly states that unused paid time is refunded if a resident passes away. Savvas initially flatly refused to honor this. While a refund was eventually sent afterward, no amount of money changes how cruelly our family was treated on the worst day of our lives. I strongly advise against using this facility if you expect basic compassion, ethical business practices, and transparency. The owner of Veronica harassed me on direct messages or email from Yelp, but yet Yelp has done nothing to punish her. It says right in the guidelines in Yelp, that business owners cannot retaliate against people that give reviews on their businesses, but apparently Yelp doesn't care. Perhaps Orange County Adult And Senior Care Regional Office, Community Care Licensing Division, California Department of Social Services will!

When I contact Catalina for help when I was admitted to Villa Valencia, she responded quickly andl…read moregot the help I needed. My favorite caregivers were Jung and Mary, but everyone that helped me were kind, caring and professional. I would use Cerna again without hesitation.

This company is simply one that steals your money. The "caretakers" offer to help you for a lower…read moreamount, but apparently still turn in the hours to the company. In other words the person was double paid, and/or the company took from her hours for themselves. The caretaker's English was horrible, and I had to frequently ask her to repeat herself. If you need someone to help you after a health issue hits, do not call this company. One night the person brought in a horrible home cooked meal, with her 10 year old daughter attached. I did NOT know the kid was going to show up, with a "chocolate sandwich." Chocolate is FATAL TO DOGS. Also, while they were in the kitchen, they were speaking Mexican. Immediately, I said, "ONLY ENGLISH IN MY HOME!!!" I thought the company might send back the portion I paid to this "caretaker" (amounts were given), when I paid their bill. Nope. They cashed the check, with no refunds being received. Truly thieves.

Teresa is an extraordinary medical social worker in hospice care. She brings such deep compassion…read moreand dedication, offering invaluable support to both patients and their families during these delicate months. She ensures a true focus on both quality care and quality of life. Care Choices is fortunate to have her on their team!

I was grossly disappointed with Care Choices' Hospice service. To start with, their contract and…read moremarketing materials are materially misleading, and internally inconsistent, in terms of the care that they actually provided. Their representative rushed me through the sign-up process without any clear explanation of the services that they were going to provide. Specifically, their communication to the parties involved (Assisted Living, the attending physician, and me) was vague, ambiguous, inconsistent, and confusing at a time when job descriptions should be crystal clear. It is Care Choices' responsibility to coordinate care and especially to make sure that "their" patient is being properly attended to. Hospice services are not just to provide a hospital-style bed and a wheelchair. As a direct result of Care Choices' lack of clarity, the Hospice service was waiting for the attending physician to treat, the attending physician was waiting for Hospice to treat, and the family was waiting for the patient to receive necessary care on a prompt basis. As it was, the patient's care was overly delayed, which caused the patient medical distress and the family members completely unnecessary emotional distress.

Rina Boidon and Care America Homecare Services are truly exceptional. Rina is one of the most…read moreattentive and dedicated professionals I've ever worked with in senior care. Her communication is incredibly prompt, her follow-through is flawless, and her diligence is tireless. She has a gift for anticipating needs--big or small--and addressing them with compassion, clarity, and efficiency. What really stands out is how comprehensive her approach is. Whether a client needs minimal assistance or a full spectrum of home care support, Rina ensures every detail is handled with professionalism and genuine heart. She treats each individual with dignity, respect, and the kind of personal care you'd hope every loved one could receive. If you or someone you care about needs dependable, thoughtful, and highly skilled home care services, I cannot recommend Rina and Care America enough. She makes a tremendous difference. David Kline Lovett Broker/Owner - NextHome First Choice Realty 714.979.9988 Lic #00831621

I rarely do reviews on anything. But I felt like I needed to let people who might be in the needs…read moreknow about this agency. My mother was hospitalized and I did not know what to do next. I was in panic and felt like losing my mind. Fortunately through the social worker, I connected with Rina. Thankfully, that was one of the best moves I made in my life. Rina was beyond being patient and spent a lot of time with me both on the phone and helping me check out assisted living facilities. She also explained what options I might have. Things were slowly getting together with Rina and Jorge Zelaya's help through this difficult time. Rina didn't make me feel like just another client; she treated me like I was part of her own family. People, if you or your loved ones who are in need of getting a care, give them a call now!

When it was time to get a caregiver for our mom we called many different companies, but we felt SHC…read morewas a right fit. They responded in a timely manner and evaluated our mom very quick, Farrah is very destíneles oriented, compassionate and patient she understands the need of the entire family. Within few days company was able to select a suitable caretaker for our mom. We reached out to SHC again for 2nd person and again the company didn't disappoint us. We're extremely happy so is our mom. We highly recommend them. Thank you Solace Health!!

From the owner: We are able to find a caregiver in your native language. read more

Thank you Beacon Health Solutions. When I need a high quality nurse they provided more then that…read more Their nurses were very professional with high standards and compassion. Thank you!

Choose MP Home Care for excellent care to meet your or your loved one's needs! The staff are…read moreskillful, knowledgeable, and most of all caring. So far, I've had the privilege and honor of working with 2 caregivers employed at MP Home Care who were assigned to 2 separate clients. I was their clients' visiting nurse and 1 of the 2 clients had Caregiver C.F. (for privacy purposes initials used) and the other client had Meagan Parker, founder and owner of MP Home Care, as their caregiver. I've had first hand experience in observing both caregivers assist in our clients' daily needs such as bathing, transferring, and completing hygiene tasks, meal prep and offering companionship. That's a lot! You may want to check in with MP Home Care as they may offer more services. For people who are totally or mostly homebound, it is important to have someone care for them who treats them as a person wholly, one who can offer friendship and comfort in times of difficulty. Some have weaknesses and or illnesses that prevent them from being able to carry out simple tasks like brushing their teeth. You need someone who understands their needs at the same time who will help accomplish these activities of daily living for them but within their scope of practice as caregivers. Both C.F. and Meagan are excellent communicators, reporting any changes seen in their clients to their loved ones or responsible party as well as to any medical professional(s) who may be assigned to their clients. They advocate and are a voice for their clients. The MP Home Care staffs' approach to people in general is shown with dignity, positivity, kindness ,and with an encouraging attitude. I've heard feedback on numerous occasions from clients and family members of their satisfaction and contentment with MP Home Care's services. The care and skill they will provide for you or your loved one will be life changing. MP Home Care is highly redommended!

Meagan Parker provides superb home health care for her clients! I highly recommend her services…read more Compassionately involved in all aspects of care for her clients.