We are so impressed with the customer service and job done by the team at Lotus Glass. I called in the morning requesting a repair for a broken kitchen window, and the team at Lotus Glass had a repairman on site and the window fixed before mid-afternoon the same day. Excellent, friendly, affordable, and quality service. I would highly recommend their services to anyone needing a window replacement. read more

I had some custom glass made for a china cabinet that broke. It came out great and price was very fair. will use again

Good service and price. English is not the best here but they get the job done. This is my 5th time doing business with them and they never disappoint. read more

Lotus Glass has been helping me with cracked windshields for almost 20 years. Fair prices, fast and great work. And the staff is very friendly. The owner gave me a nice cup of coffee while I waited in the waiting room. You won't be sorry! read more

I've used Los class a few times now. Every time has been very satisfactory. I use it for personal stuff and also for my business as well. I did have one incident on my last purchase of glass for a shower door. There was a mixup in communication on the thickness of the glass was supposed to be. but a very nice young lady in the office help me out and was very professional, we came up with a resolution that worked I was satisfied the customer was happy as well. I will definitely keep using lotus glass for all my glass needs. read more

Today 6/30/23 I just called in asking to get a quote. Some receptionist lady answered the phone with such bad attitude like she hates her job or being there. Before i even get to choose their service, they already lost my business for putting that lady as their receptionist to answer phone calls. This person needs to get retrained for her customer service skills. read more

Definitely recommend this business. Had my 2005 Toyota Matrix door window broken and needed total replacement. Randomly found Lotus Glass through google search and they gave me a reasonable quote. I asked and they are a Korean-owned business operating for over 30 years in the San Jose area. They replaced my door window really quick in about 40 minutes. The receptionist, I think her name was Cynthia, was very friendly and all staff worked real quick. No chit-chat, just straight to business which was what I needed. Receptionist even served me coffee while waiting and they have a clean waiting area. Highly recommend them read more

My fiancé got his car broken into and we went to this place to get the back window replaced. They were pretty quick at fixing it, but when they finished they put painters tape on the back of his car and it peeled the paint off. They refused to fix it. We checked the window that they replaced and realized that it was also defective and that the glass itself was warped. They also refused to fix this unless we paid for another window and labor costs. The lady working also tried to gaslight us and tell us that it was all our fault that the paint peeled off. I would not recommend this business. read more

Lotus Glass - Paint was peeled from tape used at Lotus Glass. - Auto Glass Services Near Me - San Jose, California

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I broke a pane of glass on a double hung sash window. I got a bid from another company. It was crazy expensive so I asked a friend who she uses for glass replacement. She sent me to Lotus. They came out an hour later and charged me a lot less. The work was professional and solid. Glazier was knowledgeable and neat. I I'll use these guys for all my glasswork in the future. 5 STARS. read more

Lotus Glass - Oops. - Auto Glass Services Near Me - San Jose, California

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Service was friendly. No problems with installation or quality. On time. Would use again if needed.

Friendly and fast service. Worked smoothly with my Travelers car insurance. Dropped off in the morning and picked up before lunch. Thank you for your help and kindness! read more

Great customer service- we just had a windshield installed and even though the dealership took a long time to send the glass to lotus they were very responsive during the wait time. They installed it in the car as soon as it arrived and worked hard to get it done quickly. Hopefully we'll never get another cracked windshield but if we do we would definitely come back here for replacement! read more

Fast, reliable and very helpful! I highly recommend them. My car was broken into and they helped me to file an insurance claim.

Some of the best service I have ever received. I had the glass replaced in my RV today and couldn't make it there by closing time. They were so nice and waited an extra hour for me to get there after work to pick up my vehicle. The people are amazing , fast , clean and very gracious. Would definitely recommend this company to anyone who needs glass replacement. The are AWESOME!!!! Thank you Toby Crawford Sunnyvale ,Ca read more

The front windshield of my car had a crack that was worsen over time and had eventually needed to be replaced. The owner took care of the replacement in a quick turnaround and quality manner. Called and got there to drop off the car and the replacement was quickly done in an hour! read more

I have been ordering from this company for over 2 years now, just want to recommend this company to whoever has car glass issue and needs mirrors and glasses. They are so friendly and per size and super professional the most amazing is they are fast. Many thanks for all your help. read more

I took my car a little after they opened to get my side window replaced, and it was done before noon. Cheapest quote I got, and they even vacuumed up the shattered glass for me! read more

Christine was working the front office when I arrived to get my windshield of my 2007 GMC Yukon Denali replaced. I had done my homework and Lotus Glass had been recommended by a mutual friend. Christine offered me a great price that no other business came close too. The work to replace my windshield was done within the specificied time and the workmanship was tremendous. If anyone has or needs windows and or automobile windshields repaired or replaced, do not waste your time shopping around, go straight to Lotus Glass. I highly recommend Lotus Glass because they were reasonable, professional and their workmanship was a 10. Thank you Lotus Glass and Christine, it was great doing business with you. Armando read more

Had to have my cracked windshield replaced. The woman was very attentive in making sure I was okay while waiting (offered coffee, gave a space heater, etc). At the end, I had an issue with my trunk not locking closed (not their fault) and she made sure to tie it securely before I left, to prevent the trunk from popping up while I drove directly to an auto shop to have it fixed. The quality of the new windshield and service seemed great. I appreciated the woman's kindness while there, very much, too. Thank you! read more

Lotus Glass saved my life. I recently moved into my new home which has a huge glass window that I managed to crack. In a panic I was trying to get it fixed ASAP. With their speedy help, I was able to get the glass replaced all within 3 days. They came to measure the window Monday, order it, then replaced it Wednesday. The 2 guys that came out to replace the window were prompt, courteous, and efficient. They did a great job of setting up and cleaning up as well. Top if off with a great price too, I was completely satisfied. read more

Lotus Glass - Huge window that was quickly replaced - Auto Glass Services Near Me - San Jose, California

I've used these guys (Korean family owned) a number of times over the years and they've been a really good deal. Almost certainly one of the best prices in town and if they have your windshield in stock, the job won't take too long (i.e. while you wait). The location and facilities are a bit ghetto, and assuming they still allow you to watch the work being done, you may think the quality isn't quite top notch. But after seeing how windshield replacement is done at other facilities (BMW and Lexus), the process is basically the same, fairly simple, and I've had the benefit of seeing their work hold up just fine year after year. Check them out the next time you've had random debris smash your windshield while driving in the cesspool known as I-880. read more

We had a window replaced over a year ago because a rock hit it and was not happy because they left white paint on our black convertible top. I thought I could wash it off but never could and didn't have time to make a complaint. I let it go because it was just cosmetics. But since then our convertible couldn't open all the way down. The latches wouldn't open, but I didn't make the connections until it got too hot and I had a mechanic check it out and they said the latches were damaged. I regretted so much I went here and would caution anyone from this kind of business practices. read more

Lotus Glass - White paint. I tried to rub off but any harder it might rip the cloth. - Auto Glass Services Near Me - San Jose, California

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These guys are great! I called in for a glass table top, they were quick on the phone, got the measurements, and it only cost me $50 bucks. It is hard to find a place that will do whatever you need, do it quickly, and charge a decent price, and this is it, my "go-to" glass place! read more

Lotus Glass - Store front - Auto Glass Services Near Me - San Jose, California

We were referred to Lotus Glass by our contractor. They were not only efficient in getting our custom glass panel ordered and installed but had top notch customer service. My husband was also able to get his windshield replaced the same week. We will definitely come to them for all of our glass needs and will be referring our friends and family! read more

Had a couple cracks on my windshield and my buddy recommended Lotus Glass for the job. Man was he right! They fixed it in no time at all. They had appointments available the next day! They found a customer for life Thank you again Lotus Fam read more

Lotus Glass is a great place to get your car window and windshield replaced and fixed. I had a great experience with them. I got a schedule that suited my needs, all insurance paperwork was taken care by them, my car window and windshield were replaced, and my car was ready ahead of promised time. Christine took care of all my needs from start to finish. She is very professional and experienced. I received great customer service. I found out she has been running this place since 1994 and stands by her work. I received a lifetime warranty on the work that they did. I would highly recommend Lotus Glass for all your glass needs especially for cars. read more

My car was broken into and the driver's side window was completely smashed. I got a hold of Lotus Glass and they immediately repaired it. It took less than an hour and the window looks good as new! The price was better than any other places in downtown San Jose. The service was very friendly and I highly recommend it! read more

Lotus Glass - Auto Glass Services Near Me - San Jose, California

I broke a glass panel from my garage door, and searched for a glass repair business close to me. I called up Lotus glass, and they were very friendly, and helpful. I took measurements, and stopped by. The lady behind the counter greeted me, and gave me a great quote. I had her cut my glass to size. I was in and out in 15 minutes. Unfortunately due to my incorrect measurement, the glass did not fit. I brought the glass panel back to the lady, and she helped me re-cut the glass for FREE! She was so kind and friendly and helpful! I am so glad that I chose Lotus glass, and they will be first on my list if I need glass services again! read more

Lotus Glass has been my go to glass company for years. I've used them for Shower doors, Glass for cabinets , glass shelves and they also repaired the glass on two of my vehicles. Christina the owner is very knowledgeable and on top of things. I highly recommend Vic read more

I was a victim of vandalism and when I called safelight they told me first available mobile appointment was July 29, but lotus will take you today, right now. I spoke with Christina I believe. I'm an only child caring for my 90 year old dad and am a cancer patient who lost my eye recently and underwent treatment. When I asked about how long will it take, I can't drive so dad will be taking the bug in, how many people will be in your indoor waiting room and do your technicians wear masks and gloves Christina's response was: "if you are so worried about your dad, just go to a mobile service"! So I did and they got me in 8 days sooner. Seems like lotus has issues with Covid compliance. read more

I am so impressed! If there were a silver lining on the horrible experience of having my car vandalized, my experience with Lotus Glass was it. Friendly. Professional. Efficient. Fast service. They went above and beyond! I called and she checked on the parts and told me I could come in right away. She told me not to worry about cleaning up the glass - that they would be happy to take care of everything. I showed up and in 1 hour, both windows were beautifully repaired. They thoroughly vacuumed and cleaned up the glass through the entire interior. They were able to work directly with my insurance and in 5 minutes I was all set to pay only the deductible. I can't say enough good things about the service I received. Everyone was so friendly. I hope I never need to replace a window again in my entire life, but you better believe I will tell ANYONE who asks that this is the place to go for exceptional service! read more

We purchased a table top glass from Lotus, and the cut was perfect! We brought our own dimensions and we are very happy with our purchase. I already recommended Lotus to the rest of our family and wouldn't hesitate on going back there again. Highly recommend others to consider them for their glass needs! read more

Worked fast and efficiently. Replaced my windshield in about an hour, and even refunded me some of the cost for showing up to their location rather than asking them to come to my house! The lady at the front desk was insanely sweet and made the whole process easy as well as enjoyable. Would absolutely recommend to anyone who needs their glass replaced :) read more

I had to get one of my windows replaced after someone vandalized my car and smashed in the window. I took my car to Lotus to get everything fixed and planned on taking my car somewhere else to get all the glass cleaned out, but after replacing my window in just 45 minutes, I got in the car to find it completely clean of any glass. Really happy with their work! read more

My car got broken into last weekend (don't worry, I believe in Kharma...those idiots will get payback. Especially since they only stole my iPhone car charger!). Since it was a weekend, there were very limited options to go and get my passenger window replaced that didn't cost a fortune. A Yelp search later, I found Lotus Glass. I called to see if they had some availability and 10 minutes later I was sitting in their lobby waiting for my car. The owner was very helpful, especially since I was so crabby about the car situation. The window was fixed in about 30 minutes, car vacuumed and all. The only down side is that we had to come in the next day to get the final screws in because the repair guy who was working on my car had left without telling the owner where he left them. Not a huge thing because the window still worked but still a little inconvenient because we had to come back. Overall, I would recommend them for the speediness and affordable cost. My window ended up being about $60 less than the other places I called. ps. Caution, as the bf and I were waiting in their lobby for the car, some serious band practice was happening upstairs. Tons of clarinets to be exact---playing scales over and over again! You can imagine my stress level raise as we were listening to that for 30 minutes--Yikes!!! read more

A couple of weeks ago, my Volvo was broken into. Some teenage kids broke through my rear window and snagged my school bag with some school papers inside them, nothing more. Probably worth around $40 total. Yes, I was pissed. I felt violated. But that's not what really pissed me off. It was the fact that when I called around to get quotes on getting my window repaired was what made me upset. Almost every place I called quoted me around $240-$290. And for the fact that about $40 worth of stuff was stolen. So I have been searching for a place to repair my window and I happen to stumble on Lotus Glass. They are a Korean owned company based in San Jose, off of 10th St., near the 880 entrance. So I called them and asked for a quote. The quoted me $140! I had to ask them again to make sure we didn't get mixed up on communication. Compared to the other companies that quoted me (they did offer mobile service with the quote and Lotus is not mobile), Lotus was the best price, period. Lotus estimated the time for repair was around 45min to 1 hour. Not bad... took it during lunch, so no worries. The lady that helped me was very nice and knowledgeable. She asked me to bring it in when I am ready. Upon arriving, the shop looked a little run down, almost creepy and I felt a little unsure about the quality of service they will perform on my Volvo, but I went with it anyway (couldn't resist the price). So they took my Volvo in and got it replaced in about an hour. Paid my $140 in full and went back to work. I left feeling good that I just saved around $100-$150. Thanks Lotus and I will definitely recommend them to my friends. read more

So I was lucky enough to wake up to a broken windshield in a Saturday morning. Heard about Lotus through a friend so I called them up and drove over. For starters the owner was very friendly, and promptly got my car started and sat me in the waiting room. After about 30 minutes I got my car back, new windshield, glass vacuumed up, and ready to go. All for a great price too! Would come back for all my glass needs! read more

I went to look for a Shower Glass Panel & went to Lotus Glass... Christina was very helpful and made sure my measurements was right and correct before giving me a quote for the price which was great for what I needed.... I was there on Monday & was ready for pick up on Friday... thank you Christina & Lotus Glass... would recommend read more

Lotus Glass is usually 100% the cheapest glass replacement around the area. They do tabletop glass, windows, car windows, mirrors, trailers, and soon even doors... and they try whatever they can to satisfy you. I've watched Lotus redo a lady's tabletop glass over 5 times just because the lady wasn't satisfied (but she was a total biznatch...) and Lotus just took the critisizm and redid it. Most winshield installments take 45 minutes to an hour and on Saturdays they usually bring doghnuts for customers. Two people run the office so sometimes the phone doesn't get picked up either at all or immediately, and if they're busy, usually they make you wait a minute until they're done with the people they're talking to, but don't let it discourage you. They give you lifetime workmanship, and they're really good with faces and names. I come here often because I drive to and from LA a lot, so you can definitely count me in as a satisfied and frequent (sadly!) customer. read more

Top notch service. Called at 8 am Saturday morning as someone smashed our office front window. They showed up to measure within 30min and we will have everything finished within two days. Great service and would highly recommend for commercial glass. The owner answers the phone herself. Update, they showed up with the new glass, installed and even fixed some chips and scratches in another panel. Highly recommend. read more

Lotus Glass - Drive by shatter for San Jose office building. - Auto Glass Services Near Me - San Jose, California

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