We thank Alex and his team for making our dream possible, they did an amazing job helping us after hours to look for houses in the places we requested. Finally we found the perfect house for my family in the area we wanted to live in with a good price. Lastly he fought for us to acquire money for credit repair. He basically treated us like a VIP. thank you again , Elia, Alex and Carolina. read more

Aileen, Natalie and Elia are simply amazing!! They deliver every time the professional and efficient service you expect on every transaction! I am beyond please with the level of care they show and the extra mile we get each time!! Highly recommend them and can not wait to use them again soon!! read more

Elia at Lotus went above and beyond to help me on more than 1 occasion. They assisted me in a timely manner after I had lost a check (which could have been a disaster) and helped me answer some post-home ownership questions. Am very grateful to have Lotus as my Escrow company and would recommend them to anyone. read more

Honestly everything was hassle free. Communication was clear and the customer service was phenomenal. Elia and her escrow office went above and beyond for my client and myself on my transaction. I would highly recommended them to any real estate/ mortgage professional. read more

I've been a Loan Officer for over 14 years and this company BY FAR is the best escrow company I've worked with. I've worked with this all star team continuously for about 3 years now. All my refinances they've closed have gone smoothly. Plus, if there happened to be bumps in the road, their efficient and hard-working staff has gone to GREAT lengths to ensure all is smoothed out. They truly make me look like a more polished loan officer to my clients with their professionalism! I can also speak highly of their services on the purchasing side as I've had the pleasure of saving a deal that was going south on one of their purchase transactions. Their knowledge in escrow services, lack of "bad' attitude over the phone, and their great personalities shine through making them strong contenders in the escrow services. Definitely a fan of theirs and highly recommend them to all my colleagues and business partners!! read more

Highly professional and responsive. Elia and her agile, dynamic team offer 5 Star Service and are extremely easy to work with. Even more, they have that treasured mix of interpersonal skills and detail orientation so important and ever so rare in California Real Estate. We can not recommend them more highly. read more

Angela was the best. Kept us informed and was professional throughout the total process. We thank her and the Lotus team for a job well done! read more

Elia is the best. It's been a long two month till we finally closed escrow. I'm very thankful of all her help during the process. She was always there when needed, even during off working time. She has all the answers. No matter what you run into. She's knowledge and experience to know exactly what to do. The best and foremost. She's not just working with you. She cares about you. Thank you Elia!!! read more

Thank you Joann Flores , if your boss needs to hear it from someone else! Let me say it! You are great! Your dedication and commitment is definitely appreciated by me. Your communication keeping me current made the purchase of my home very comfortable. Ms. Flores personal touch made me feel like family was looking out for me. Keep up the great work. If you are what Lotus Escrow is about I would recommend everyone talk to you. Thanks Again! read more

Elia was very helpful with closing the escrow for our previous house. She even helped us fill up applications after hours over Skype when we needed help understanding some of the documents. We truly appreciate all of the time that she put into helping us. She is great at what she does and we would recommend her to anyone who needs this kind of service in the future. read more

We worked with Jimmy on the closing of our home and everything went smoothly. When inquiring I received a response within 24hrs.

Jimmy Lam did a fantastic job with my closing process. He knows how to get things done super fast without wasting any time to close the Escrow. I always like to receive fast response to my text or calls and I always did right away from Jimmy. For Escrow service I will highly recommend Jimmy Lam at Lotus Escrow. read more

So far I have had 2 real estate deals completed by Ms. Cross Phu and I was and am very pleased with her performance. She is friendly yet very knowledgeable and efficient. She really made things became simple and uncomplicated (real estate transactions to me are very complicated). She also didn't mind if you called her after hours on her cell if you have anything doubtful in mind that you cannot wait until the morning. Even though everything can be completely done electronically but if for some reason you need to go to their office, please do since it's a nice building in a nice area with lots of eateries. In a seller's point of view I would recommend this escrow company to anyone who wish things done fast and efficient with very reasonable fee. read more

It has been a pleasure working with Barry Wong - Amazing Escrow Officer for 7 years +. Day or night He works with integrity. Thank you Barry, Karen read more

I'm a mortgage loan officer and I've been referring all of my refinance business to Cross Phu. I've been doing business with her for over a decade. She speaks multiple languages and treats my clients with the utmost courtesy and respect. As you know, these transactions have MANY moving parts and because of the time frames, can become very stressful. It can also be confusing to the average consumer. Cross is great at explaining the process and answering questions that our clients may have. I have MANY escrow officers wanting to work with me on my refinances, but I'm loyal to Cross because she's great at what she does... read more

I've worked with Lotus Escrow closely since they opened. I've known Elia for over 10 years and she's helped me tremendously along with Joann. I grew my business along side theirs. They were an integral part of my success and continue to be each day. Not only are they incredibly competent and savvy, but also ethical and cool under pressure. We've closed thousands of deals with Elia and her team. All my clients know her and thank her for her great service and thorough understanding of all facets of this business. I highly recommend Lotus Escrow and fully vouch for their service and knowledge. read more

I want to say that Jimmy Lam, escrow agent at Lotus Escrow, handled our paperwork most professionally and efficiently and with such a pleasant attitude that we actually enjoyed it! He answered all of our questions and patiently explained every detail of the cumbersome process! He picked up all of my calls and when unavailable, returned my calls within 3 minutes! I am no stranger to this process and I must say Jimmy is by far the best escrow agent I have dealt with in terms of knowledge as well as communication skills. And he's such a nice person to boot! read more

We recently sold our home and Jimmy was our escrow officer. He was easy to work with and kept us updated on the transaction. Whenever we had any questions or any concerns, he was quick to respond. Overall, I would recommend him to others as he was very professional and easy to work with. read more

Elia is great! I would definitely recommend her to friends and family needed an escrow person.

I just closed my escrow from this company , and I am so grateful to have their service. David Lotus provides us the excellent service and he works so efficiently that my escrow process was processed very smoothly, and he is also very cautious about all my deposit and wire transfer . Compared my previous escrow called Aria escrow which is in San Morino, the worst person called Angela Peh , there is huge different! Highly recommend the Lotus escrow!!! read more

Lotus Escrow just helped me close on one of my listings. Cross Phu, my escrow officer meet & exceeded my expectations. She kept me informed throughout the process, was very quick to respond when I needed help and most importantly handled all parties involved with great care and positive attitude! Cross is definitely your gal when it comes to all things- Escrow. read more

As a first time homebuyer, I felt in over my head with the steps it took to buying a home. Angela was SO kind, informative, and beyond helpful throughout the entire process. Very patient (as I had a lot of questions), and very responsive. She always answered my emails within the hour (most of the time even less) and always answered our phone calls. Thank you for making our first escrow so easy! read more

Jimmy rocks, hes very patient and friendly, tried his best to accommodate our needs, i really appreciate his help, it was a very smooth transaction. read more

I have worked with Lotus Escrow for over a year providing mobile notary services (via my company TheBestNotary.net ) for their refinance and purchase transactions in California. They are organized, knowledgeable, responsive and pleasant to deal with. I would recommend them for anything escrow related. read more

We did our 2nd refinance with Elia Fuentes at Lotus Escrow, and it was by far the smoothest and least painless process we have experienced. Elia was extremely helpful and returned my email questions lightning fast. Also, instead of having to make an appointment at their office and my husband and I take off work to go in, they sent a notary to our house at 9:00 at night to sign the documents. You can't beat that. I would highly recommend Elia & team to my friends. read more

Angela Serrato was my escrow officer and was amazing. Professional, easy to work with and made the entire process seamless. I highly recommend using them for any of your escrow needs. Thanks again Angela for all your hard work. read more

Jimmy's the man! He always picks up the phone when I call him and always answers with enthusiasm. Definitely someone you want to associate with in a service driven field. I was recommended to use Lotus Escrow by my coworker and I'm glad I did. I got to work with Jimmy as my escrow officer in getting my home sold/closed on time. It couldn't have gone any smoother. I will definitely solicit his services in the future when I do a purchase/ refi and will recommend him to my clients. read more

Jimmy Lam really is as good as it gets. Professional, efficient, reliable, and very responsive. Communication was always clear whether by phone or email and I was never wondering what's going on and why. All fees were fully disclosed (and very reasonable too!) and we didn't face any surprises at the close of escrow. Highly recommend. read more

Jimmy was amazing. He was prompt, responsive and very professional. I had bought a home before but not sold one and I had lots of questions and worries (I am a worry wort). Jimmy was always patient and made sure I understood what was happening and what the timeline might look like. Most people wouldn't think to shop around for an escrow company but it really does matter when you are dealing with a high stake decision. I would highly recommend Lotus and especially Jimmy. read more

if you want above and beyond service!! Mr. Jimmy Lam will be the escrow officer for you. My file is extremely complex and he made it seem very easy and was very detailed in answering any questions. I was unable to meet during the week so he was able to cater to my schedule. I would definitely use Jimmy as my escrow officer again. read more

Elia is the best! Thank you for taking care of my deals and my clients.

My boyfriend and I would like to thank Mr. Jimmy Lam on a smooth process during escrow. It was our first time buying a home and Jimmy was very patient with explaining everything in detail and going over paper work with us. He was always available via email, or phone to answer all of our questions. I am glad it was Jimmy assisting us in this long and grueling process in buying our first home. I would highly recommend his services to future friends and buyers! read more

I'm a Real Estate agent based out of Pasadena and recently had the pleasure of closing a sale with Lotus Escrow. Unless one's been involved with an escrow transaction before, one truly doesn't understand how critical it is. Dave at Lotus took things to the next level. From timely updates to swift replies the entire escrow period felt smooth and seamless. All documents, wire transfers, and disclosures were promptly executed and respective parties notified. Without a doubt I recommend their services to anyone in the market to buy, sell, or simply refinance. You will not regret it! Thanks again Dave. read more

David at Lotus Escrow was a pleasure to work with and so patient with all my questions...and mistakes! Yes, we had to sign in front of a notary twice because we made mistakes on our end! David straitened it out and we still closed on time, with a very short 10 day escrow! That's superior service! read more

Just used Lotus Escrow to finance my condo sale, and could not be happier. Jimmy Lam is absolutely the best. He's professional, knowledgeable, and best of all: fast. Our escrow closed earlier that expected thanks to Jimmy. If you want great service on your escrow, get Jimmy Lam on the phone. You'll thank me, and the many other Yelp reviewers he's impressed, later. read more

Thank you Lotus Escrow, Thank you Jimmy! For all your help and for answering my questions, you are very pleasant, professional and friendly to work with. I will definitely recommend you to friends and family in the future! read more

Lotus Escrow makes my life easier. For over 10 years I've had the pleasure of working with Elia and her team. Thank you for allowing me to sleep at night! read more

We used Lotus Escrow for the sale of our Pasadena townhouse. Jimmy was referred by our agent and he did an excellent job making the process very smooth and easy. He was very quick to respond and very professional. Lastly, the fees were very reasonable. Would not hesitate using Lotus Escrow again in the future and would highly recommend! Thanks, Jimmy! read more

Lotus Escrow is very efficient company. They worked with me closely and they closed the escrow of my house very fast just 20 days. Everything has gone very smoothly and people are very nice, specially escrow officer Cross Phu. I recommend to everyone who is looking for an Escrow company. read more

We recently worked with Jimmy on our somewhat complicated transaction. Jimmy was fantastic at every turn. He listened carefully to our needs and concerns, answered all questions promptly and accurately, keeping us informed throughout the process. Very patient, honest and delivered everything he promised. Jimmy is a true professional. Highly recommended! read more