Excellent service. Answered the phone right away. Super knowledgeable and helpful. Highly recommend.read more

ever time we have an issue with clogged plumbing and rat issue they never get back to you unless…read moreyou send several maintenance request. the issue never gets fixed they just put a band aid on thing. they say pest control is the tenants problem. they don't update or fix things horrible service

Phil did a great job selling our house! We knew we were up against a major challenge in the current…read moremarket. Apparently, there were something like nine houses for every buyer at the time. Still, Phil went all out and did a bunch of things above and beyond to help our house stand out. It worked! We are thrilled that we were able to sell it, and along the way Phil kept us in the loop and held our hands along the way. We highly recommend him.

first of all I am a Veteran. this guy PHIL Shaver scam artist. Beware…read more he had a me on the phone after 15 minutes of stupid home questions about selling he never offered me a price. Beware this guy is a joke from hell. I mentioned all the up grades I had and he still bull shitted me, So don't waste you time and effort. NEVER RECOMMEND

My mother passed away in August of 2016 and I was tasked with cleaning out her home of 40 years and…read moregetting it on the market. I interviewed 4 agents in one morning and I chose to work with Cami Garcia of Western Lifestyle Realty. Because her home was empty, I wanted someone close by that could check on it in the even of bad weather or if I couldn't get out there one particular weekend due to living over an hour away. Cami could not have been a better realtor. My mom's home was in disrepair and my sisters and I didn't have the funds to repair it and we wanted it gone quickly, ie, not sitting on the market for long. She came back with comps and assured me we would be able to sell it as is to the right buyer. We had someone come in and make an offer on the home the first day, slightly lower than our asking price and wanting us to repair/replace some things. We took the offer because honestly we were not sure what would follow, but then later two more potential offers came in, one at full price with no requests. We obviously stood by our first deal, but Cami worked with the other two interested parties due to the fact that we weren't sure if all the repairs would prove to be too much for the first buyer. Sure enough, the first buyer cancelled on us upon further inspection but because Cami had kept in contact with the other interested parties, we had a solid, full price offer with no concessions in our hands by end of day. Cami was amazing at communicating with me and the other realtor to make sure everything stayed on task and in just about 30 days, we were able to close on the house. Cami stayed with me the entire time that we were working on the home and was amazingly clear on what I needed to do and when I needed to have it done by. My sisters and I were more than pleased with Cami and her responsiveness and willingness to go above and beyond regarding getting my mom's home on the market and sold so quickly. I would highly recommend working with Cami. Short of the first buyer falling out, (not Cami's fault at all), this transaction went senselessly!

Garrett played a key role in helping us purchase our first home. Throughout the process, Garrett…read morekept us informed with market updates, promptly shared new listings, and arranged virtual tours whenever we couldn't be there in person. When we finally found the right home, we faced strong competition from other buyers. Garrett remained proactive, strategic, and dedicated every step of the way, ultimately helping us secure the contact. We couldn't have asked for a better guide through our first home-buying journey.

I recently had the honor of working across from Gulch Group agent Garett Chatham who represented…read morethe buyer on a real estate transaction and what a pleasure it was to make his acquaintance! He was professional, responsive, and great to collaborate with from start to finish. He is a talented real estate agent and a good asset to the Gluch Group. He did your team proud!

We cannot say enough about the excellent job Joe did in surveying the adjoining property we had…read morejust purchased. His work is outstanding, providing us, not only with a report, but with comprehensive, drone-generated aerial pictures of the entire area, the details of which he carefully explained to us once the project was completed. Additionally, Joe is a pleasure to work with. He scheduled us promptly, was pleasant, professional, knowledgable, and reasonably priced. We would definitely recommend him for any surveying job you have.

They came out and did a great job marking my property line so that I can put up a fence. Thanks for…read moreyour help! Send me that receipt when you can;)

Buying a house is a huge investment for most people. It is a good idea to put some thought into who…read moreyou select to be your realtor. We have worked with Kimberly twice now and would definitely call her again if we decided to move. There are so many new challenges in today's market. Kimberly does a great job at finding what you want and closing the deal. I know I can rely on her to work for my best interests in my absence. She has a huge amount of experience and surrounds herself with great talent. We are very happy we called Kimberly and we think you will too.

I needed a market evaluation done and they got one for me the next day…read more Great service.

My husband and I have used Ravenswood Realty for the last 13 years to manage our property in…read moreChandler and we DO NOT plan on changing our Property Management team anytime soon! In fact, I have referred them to several friends and acquaintances throughout the years. They have always been friendly, professional, knowledgeable and eager to help in EVERY SITUATION. Whenever my home has needed repairs or something needed replacing, they often times can find a contractor or supplier that comes in less than what we have found! I just can't say enough about Rick and Heather Werner and their entire team! So happy we found them and we're happy to stay working with them.

If you're debating or considering a property manager or a realtor then look no further. Heather…read moreWerner and her team are phenomenal. Her communication is more than you can hope for. She was so on top of everything, allowing me to have zero concerns about the property - handling anything and everything. She is extremely trustworthy, ethical, knowledgeable, customer service oriented. She has a great understanding of the greater Phoenix Metropolitan area and will do whatever she can to assist in any area. When we were ready she sold our house asap for a great price. Since then she stays in touch and rents a movie theater and provides snacks and prizes to stay in touch and show customer appreciation. Who does that? Heather at Ravenswood. So cool. She truly cares and it's more than a business for he

We recently bought a property from this group! Ugh what a nightmare! No disclosures...wonder…read morewhy? They are trailer "flippers"..... wether they did the work inside themselves or not does not matter it's their name....they washed all of their remodeling scrap down the tubs, sinks etc...clogging up the main drain and leaving unusable . Less than a week of occupying We needed to have the plumbing cut out and replaced and empty out their junk! ( see pic) .... trailer hitches were to be cut and removed....they are cut but still here! Just buried! They fixed some of the sub floor but left other areas that needed to be addressed soft and un-repaired ! We were told roof was 3 years old..It was repaired and leaks terribly! The sink and shower drain were rerouted under the trailer without a vent... both gurgle when the other is in use ! The AC was installed a year ago without enough FREON, and the duct work under the trailer ripped and torn ... again resulting in costly repair . They refused to let the AC run fius to cool down.... now we know why! It never would've cooled down ! So remember: ASK Otero FOR DISCLOSURES or better advice look elsewhere !!

Well, what can I say about the managers of our former property, Otero Realty Group? Only this; My…read morewife and I recently received a notice that Otero will be retaining our deposit, (of $1,100.00), as well as charging us $41.68 in damages.The Charges where as follows:$400 Yard clean up and maintenance. No maintenance on the yard was ever performed before we moved in (as a matter of fact, we tore down yards of overgrown savanna grass and trimmed overgrown trees and bushes). Repainting $350. We repainted 98% of the house due to dirt smears and lack luster painting to begin with. Even basic painting wasn't done before we moved in. Carpet cleaning $285, we cleaned the carpets before moving out and the carpet was Berber, not used since the early 90's. Rent ready cleaning (which we already did) $250. Install closet doors $75 (which where damaged and we replaced at a cost of over $150). Not to mention that there's a lack of attention to a renters need. We had a garbage disposal issue. I replaced and installed it myself. It took them over three months to reimburse us. I installed fans in every room as well as landscape lighting, a tile back splash over the kitchen sink, installed outdoor speakers, fully wired, on the patio, Upgraded the alarm system myself, and semi floored the attic over the garage. All these UPGRADES still cost us our deposit plus more. I should also mention that we were featured as "Ideal Renters" on the Otero website. Granted, we've been late on rent a few months over the course of years, but still loyal renters. Before we moved out, my wife and I lost her Mother and Father to cancer (within a span of 18 months).When that hardship was communicated, we got a generic reprieve. They could coldly care less. Don't trust this company. No matter how much you improve the property or be "Ideal Renters", they will just take your money and over charge you upon exit. In short: no customer care, no actual "property management", and no concern outside of the monthly check.

We needed a quick sale of our house in Gold Canyon…read more After 4 months trying to sell the house by another realtor, we decided to go with someone more local. Lisa Fonseca was fantastic! She got a painter and cleaner right away and before an open house she sold it quickly. If you're looking for a professional and experienced agent, try this one. Our house was in Gold Canyon.

I bought a house and Lisa Fonseca was the seller's realtor. I have never met a more disrespectful…read morerealtor. Met isn't the right word, as she refused to meet with my realtor, or answer any of my realtor's phone calls. Absolutely everything was done by text or email. I saw some of the communication between the two realtors and I was appalled at some of the things Lisa Fonseca communicated. Anything I had to produce to Lisa's office, was done right away. Anything we asked for in return was sent or done on the very last day it was due. I am glad it was a short escrow, because she made it so stressful for everyone. I finally figured out after escrow was closed that there were backup offers, and I am sure she wanted my contract to fall through. That was the only reasoning I could find for her unprofessional behavior.

I highly recommend Jason Black at Rentals America. Throughout our experience, Jason was…read moreprofessional, knowledgeable, and genuinely helpful. He consistently returned our phone calls promptly, kept us informed every step of the way, and was always friendly and courteous. What stood out most was his dedication to excellent customer service. Jason was responsive, reliable, and made the entire process smooth and stress-free. It's rare to find someone who combines professionalism with such a personable approach. If you're looking for a property manager who is attentive, communicative, and truly cares about his clients, I would not hesitate to recommend Jason Black. He exceeded our expectations, and we are very grateful for all of his assistance. Jason is a true asset to Rentals America and a great example of outstanding customer service. Thank you, Mi'chelle LeMay and Matthew Shusta :)

Lorrie Baker is an outstanding representative for Rentals America as they appear to have many long…read moreterm employees in a good culture that flows through to how they treat their clients. In particular, Lorrie is very professional, knowledgeable, and transparent as she was head and shoulders above the other 11 property managers that I interviewed.