We have been here twice now since they are under new management. We ordered Fajitas to go. I would have given them 5 out of 5, but order 1 they forgot our shells and order 2 they forgot our guacamole! The food is fresh and flavorful. Staff is nice and friendly. I haven't been here in almost a year due to the poor service and terribly food quality. However, this is now a place we love. read more

Ate at Los Mariachis for lunch. Very inviting and clean. Steak quesadilla was filled with tender delicious meat and friend's chimichanga was fried perfectly. Nice find! read more

Los Mariachis - Great Mexican food and margaritas! - Mexican Near Me - Saint Albans, West Virginia

Food was good,service was well just ok,Would not honor at the cashier their Entertainment Book coupon that listed buy one get one and 49 Ole Main Plaza St Albans Wv as the location ,when we asked at the table and was told yes.Bad customer service ,Rude and basically said too bad they told you we accept the coupon when you were ordering, read more

Taco Tuesday! 6 bucks, all you can eat Tacos and they keep em coming! This place has been through several owners lately and I think it's called El Tequila now, but most experiences here have been good. read more

I gave this a low review because the place was not clean, we asked to move because the booth the waitress put us in was not clean. The food was good, but not sure I would eat there again because of slow service and cleanliness read more

Had lunch there at 11 am on Tuesday and went back for dinner, ordering about the same meal. The meat was a bit salty and I told them at lunch time. When I went back with my son at dinner they gave me a portion of the meat and it tasted great. They took the feedback at lunch and resolved the salt problem. The Margarita was really good at dinner. The food was a good portion and the quality was satisfactory to very good. The salsa was good, not watery with actual tomatoes in it. Yes I would go back and intend to do so. Taco Tuesday was amazing with tacos just $1. The service was excellent. read more

I had high hopes for this restaurant. At first, it was great. Sadly, when my husband, my granddaughter and I went this evening, it was severely lacking on ALL fronts. TERRIBLE service, waited 20 minutes for chips and salsa, took over an hour to get served and eat. Nobody knew what they were doing, 1 cook, not enough wait staff. After all that, the food was room temp. Yuck! Complained at register when we paid and then got a tirade in half-Spanish, half-English, "I not the owner! I just work here!" Blah blah blah. Very, VERY RUDE. We will NOT return. read more

Went there for lunch today. Got a basket of chip "crumbs" right off the bat, then it took 10 minutes for the server to wait on us. Got our sweet tea, which wasn't sweet at all. Server blamed another girl who made it. Had to ask twice for our cheese dip. Waited 30 mins and never got our food. Finally, another waiter asked us what we had and we told him to just bring our check. First server came back and apologized, and once again blamed it on the kitchen, so we just asked for our check. He said there was no charge, which would've only been drinks and cheese dip anyway. The couple in front of us was complaining that orders were wrong, drinks weren't refilled, and the service was terrible. Won't go back! read more

If I could give this restaurant a minus 10 I would. Do not waste your time or money going to Los Mariachis. We went there on a Sunday night not many people in the restaurant that should have been the first Red Flag, stood at the front desk for several minutes while one of the employees watched us walk in and he continued to sit at the bar and watch T.V. Finally get seated and sit there for almost 15 minutes waiting on someone to take our order. The wait staff brings our drinks and we continue to wait for the food. A person in our party finished his drink and as the server passes by the table he asked to get another soda, the server kinda grunts something like wait a minute and moves on. He comes back a few minutes later and brings him the wrong kind of soda. Food finally comes out and my Vegetarian Fajitas should have come with a combination of fresh zucchini, broccoli, mushrooms, tomatoes, onions and bell peppers. Instead I get tomatoes, onions, green peppers, mushroom and a few carrots which should not have even been in there. When the server asked if everything was okay. I said well not really this is supposed to have fresh zucchini, broccoli as well and she asked the guy that brought out our food and in a rude voice he spoke out and said oh we are out of that. I think they should have told me that before I ordered. My husband ordered the house special and it was bland. The other person in the party said his food was not great. I am sorry to say that was our first visit there and our last. 49 Ole Main Plaza St Albans WV read more

The only reason why I gave it one star is the food was decent. The customer service was poor. A simple order was sent back to kitchen multiple times. Employees there struggled with comprehension and organization. When I talked with owner to give some advice, he was very rude and aggressive with me. Half of his responses didn't even relate to what I was saying. He also told me that if I don't understand Spanish, I shouldn't be eating at a Mexican restaurant Um, your restaurant is in Saint Albans, West Virginia... Good luck getting a clientele that understands Spanish. Apprently, if you can't speak Italian, you can't eat it, and if you can't speak Spanish you have no right to eating it either. Will not be returning, and I highly suggest not supporting a restaurant that isn't open to accepting English speaking citizens... read more

ate there yesterday and when we got chps and salsa the chips had been cooked in oil that was awful, they tasted of old grease and were almost uneatable. when we got our food the waiter never came back the rest of the meal. had to bother another person to get some more tea. they filled the glass but no ice left to chill tea. was always pleased with this place till yesterday. will not go back there. too many things wrong now. read more