I stopped by Copenhagen T's & Gifts while walking around Solvang to look for a few souvenirs to…read morebring home. It's a small shop, but they have quite a lot of different items if you're looking for little gifts for family or friends. The prices are pretty similar to other souvenir shops around Solvang, but I noticed the T shirts here seemed more affordable and there were many choices. My friend bought a few items, and we both thought the prices were reasonable. The owner was friendly and easy to talk to. It was a simple stop, but we enjoyed looking around and finding a few things to take home.

Got yelled at for taking a photo of a T-shirt. The owner was paranoid thinking I was a competitor…read moresouvenir shop. There was no sign posted that photos were not allowed. I immediately left and will never return. Funny thing is, I was sending the photo to a family member to see what size to get.

This store has the worst employees! If you want customer service and simple human respect go…read moresomewhere else. Spend your hard earned money at a place that cares about the customers and won't rip you off! We came for party balloons. The woman filled up half of the balloons just fine then the man took over and he didn't fill them enough so they looked cheap. We complained because we wanted what we paid for. And in front of other customers the woman tells that she will not refill them. And that she won't sell us anything else!!! They took our money and in return gave us bad products and didn't treat us with respect.

Great family owned business , I do all my balloon inflations here super great place to buy from .read more

I bought a bed here several years ago and another more recently. The customer service is always…read moreexcellent and so welcoming. It feels like talking to family, no pressure to buy, no in your face sales pitches and no feeling of being rushed while trying the beds. I also love that they have beds from smaller local manufacturers. While the shop itself has a smaller selection than commercial shops, I've successfully found a bed I love twice now.

Sweet little place, no frills but big on value! Came home with a bed that the very fancy hotel at…read morethe west end of Goleta regularly purchases from them--for about the cost one night at that hotel! I really liked learning that their mattresses are made in Los Angeles, so customers can save the high costs of importing. Service was friendly and direct. Frame included in my price. No box spring needed because the mattress is so amazing on its own!

I recently had a very positive experience with Sofa Collection/ Jax Bixler. I recently moved to SB…read morefrom L.A. and wanted a new sofa for my new home. I did some initial shopping at Pottery Barn and found the exact sofa I wanted; however, shortly after shopping at Pottery Barn, I found on Jan's ads. I contacted her and we set up a meeting. What I like about Jan is that she meets with you 1:1. She spends time understanding exactly what you want and explains-in great detail- exactly what she can deliver. She showed me several different options and I left her show room very happy with her advice and my selection (which matched what I would've selected from PB). - Approx. 1 week later, my sofa arrived (also a BIG PLUS... pottery barn would've taken at 4-6 weeks). Seemed impossible, but I loved the sofa even more in my home than when I picked it out at the show room. - I actually ran into one hiccup. After my sofa was delivered, I noticed a small, light stain on the front of it (nothing major at all; could've even happened during the delivery process). I called Jan immediately and she was incredibly helpful and understanding. She presented several options: 1) since I had stain guard on my sofa, could I take a wet rag and attempt to gently remove the stain? 2) if that didn't work, Jan offered to take the sofa slip covers herself and have them cleaned or 3) she offered to fully replace the slip covers. After talking with her, I hung up, took a wet cloth and gently wiped the stain. It came out immediately, which pleased me tremendously. However, I was also pleased with the lengths Jan was willing to go to ensure I was completely happy with my purchase and to correct a very minor error. When I purchased my sofa from her, Jan stated that she stands behind her work and when I had an minor issue, she kept that promise. *One additional note: I have a little Bichon who likes to spend his time lounging on the sofa. When I mentioned this to Jan (who also has dogs), she suggested I purchase an extra piece of fabric to use as a daily cover for my sofa (the fabric would cover the sofa and be made of the same exact fabric as the slip cover). This would allow my dog to spend all the time he likes lounging on the sofa (protected by the matching piece of fabric) without me having to worry that he may be getting my brand new sofa a little dirty with his sweet little paws. When I have guests, I simply remove the extra piece of fabric and reveal my beautiful sofa. This idea is GENIUS and one I not only will use for future sofa purchases, but one I have passed on to other dog owners.

Definitely, I recommend Jan. She had a large sectional and another sofa made for me and I'm going…read moreto have a chair and ottoman redone soon.

Excellent customer service, Paul was incredibly helpful with my dresser even though I somehow…read moremessed up a few times. I didn't get the name of the person at the front desk but she was very generous as well.

We searched all over our area for a comfotable recliner sofa. It was my husband's birthday today!…read more:) Noone had what we wanted and the customer service was undesireable. We decided to go to this wonderful place and we found Rosie, :). She was so helpful and knowledgeable and she helped us find exactly what we wanted at a good price and it is arriving Saturday! :)). She took great care of us! :) Such a great place to find what you are looking for with excellent customer service. :). They showed up today..(Saturday) and removed our old sofa as promised..brought in our beautiful comfortable sofa delivered as promised in a week. And the delivery men were absolutely wonderful too! Thank you Rosie! :)

I LOVE the gorgeous custom-made couches we ordered through Michelle at COUCH. One is an incredible…read moresea-green, just the right depth with a matching striped ottoman (soft in tone); the other is an amazing retro hot pink couch (also one long cushion) for the bedroom seating area. Working with Michelle was a pleasure, as she listens to what you want, offers helpful suggestions and insights, and assists to meet your decorating needs. You make an appointment, so you are not interrupted every five minutes as often happens at chain retail outlets. At COUCH you receive undivided attention. Plus the prices are reasonable. A + for COUCH.

This is an update of my previous review. Michele is now…read morerefusing delivery of my small claims summons. This is truly unprofessional !!! If Michele feels she doesn't have any responsibility for what happened to my couch she should be more than willing to explain herself in small claims court to the judge and let the judge decide. Please see photo of attempts at service! Updates as of 11/18/22 11 am Michele that is a blatant lie that you have not been contacted about the service of the small claims summons! I can't serve you myself as that is against the law. I hired a process sever to serve you and I have documentation from them that you canceled their appointment and refused to reschedule . They have left you multiple emails and phone messages regarding the delivery of legal paperwork which you have not responded to. ( please see attached photo)I am happy to put you in contact with them so they can arrange delivery of the summons-.

Employee Parker is awesome and super helpful and their products are top of the line! My neck and…read moreback are forever grateful!

Helping select the right one and taking the time to do so! The best buys and variety of styles!read more

I really was becoming exasperated in looking for the right wedding invitation for me and my…read morefiancé's wedding. I searched the web, I looked through hundreds of samples, I ordered samples, I called, I chatted online, I went to different locations, spoke with different reps, and for the life of me, I couldn't find the help or service or the design I wanted. Then one day I got an email from Paper Star/Diane. I yelped her business but it showed up "Closed". I was a bit disappointed because she was the only one with 5 stars. So with some confusion, I replied her email asking for her business status. She explained that she is in business but no longer on State Street. She now works out of her home for the time being having to commute to another city. But right away, she was interested in what I might be looking for. She shared a little bit about herself and business in Santa Barbara, then she asked me about my wedding, which was refreshing. She asked about my theme/colors, my dress, guests and location. She then said she'll get some samples over to me, and she did with a very quick turn around. I liked what she showed me right away but I wanted to see more options. When I got to her place, she bought out some catalogues and it had SO MANY beautiful options to choose from! Diane guided me through all the different things to look for, asking what I would like all along the way. There were so many choices, I just loved it! I was really impressed with her diligence and her sincere passion in finding the perfect wedding invitation that expresses what Brad and I both want, which is Rustic Elegance. She's a straight shooter, speaking her mind on what she thinks it's best, what she'd recommend and if you want something else, she's diligent in finding that for you too! Diane is awesome. She's professional but very personal and just warm hearted all the way. She's gone beyond just offering her expertise in wedding invitations and into seamstress and wedding planning services. And she'd often end our conversation with the reminder of calling her if I have any questions about wedding planning and she will direct me to different sources with no charge, just something extra she does for her brides. She made me feel so special, like a special bride :)) She has beautiful jewelry to choose from too, and the sweetest doggy to greet you at the door! :) I would highly recommend Diane for wedding planning in all areas and not just wedding invitations because she's so well connected to all the wedding sources in Santa Barbara, being in business here for over 20 years. I feel like I'm working with a friend who truly cares about my wedding! Love her!