This is one of the many stores I have to stop in while I'm in Santa Barbara. It can be a little…read morepricey, however their rubber stamps and stamp pads are pretty reasonable compared to Michaels and JoAnns. They always have really cute gift items and novelty items by the register. The only reason I'm giving them 4 stars is because their staff is not the greatest. Some of the older ladies that work there are pretty rude and grumpy. No customer service whatsoever. Smile, old ladies! You live/work in Santa Barbara! You are blessed!!!

Your older hispanic managers so very rude to me and my sister. I wish I had gotten his name. He…read morepersisted and treated me rudely, leaving me embarrassed and upset. He has some power trip going on. I am the manager he kept saying. Who cares? This was completely unacceptable, and I wanted you to know how a customer was treated in your store. We will never be back.

This is a great homegoods location for many things. They have cute finds from cat decor to cat…read moretrees and cute home decor too. The lines can be long and like always they insist on getting their credit card. Some prices can be high but some are good finds too.

Pretty good selection of home goods with great prices for the area. Plenty of parking and they…read morealways change up things for the season.

Shout out to Brittani and Joseph for all their help. Great customer service. Thank you!read more

I want to be clear right off the top. This review is for the COPY CENTER only. The supplies part…read moreof the store is good. Every time I have tried to use their copy service though, things have never gone smoothly. Only tried using them for a big job one time, and that was a low quality job and they seemed to have no interest in making it right. After that, I decided to only use them for a couple copies of something here and there now and then. Two days ago I needed to make a double sided copy with two forms of ID, so I figured that would be easy enough... wrong! The person working the counter (Christine) acted as if I was bothering her with that quick simple job. After she gave me the original with all documents on one sheet, I went to the self serve machines to make a few more copies. I unfortunately was unfamiliar with the operation of their new machines and needed to ask a couple quick questions. Well you'd think I had asked her to help me unload furniture from my truck. After she made a couple snide comments and a very unfriendly vibe, she actually argued with me about how simple the machine was to use.... that may be, IF you know the terminology the machine used, but I did not, not yet. I said Thank You twice during her help and again at check out. Not once did she respond even so much as a grunt, just dead silence and the MOST unfriendly personality I have come across at that store, yet. I'm just done with that shop and won't be back for anything, ever. There are other options in town, but that one just happened to be the closest to my house. I'm very happy to drive out of my way though, to receive decent customer service. We all have a bad day now then, but there is no reason it should be that consistently bad.

Always a good experience at this location for all the right reasons:…read more - organized and clean, easy to find what you're looking for - staff is helpful and friendly, every time. Love shopping in here!

The very worst customer service I've ever experienced. Nothing short of weird. Distant, cold and…read morestand offish. I will never go in there again. It's been weird before but yesterday I was speechless. The worst.

Always beautifully curated and presented. It's definitely pricey, but I'm sure part of it is…read morepaying for their high-quality items that they have out that you won't find everywhere That said, I feel like customer service could be improved especially for the price you're paying. Definitely greeted kindly however when it comes to getting answers about products and getting called back when they get items back like the gloves - I receive no call. I stopped in multiple times and would check in and just remind them to call me. Of course, another time I stop in they have them but nobody called. Same thing nobody called me back about some questions I had on fabric and some products. So sadly, I've dropped them down from 5 to 3 stars because if you can't get information, especially when you're willing to pay a pretty penny, then that send a message that they don't stand behind their product or they don't really believe in their customer service. I have waited six months and had similar experiences so this isn't a one off. I'll try again down the line and hope things will have improved. I've tried to ask for the owner but she's not there. I wanted to give the feedback directly but seems like I'm out of block as well. I hope this helps. I look forward to updating this review in time.

Extremely rude products are garbage cheaply built, very poor quality but they expect top priceread more

Made a trip this morning to return a few things, directly in front of me was a very sweet lady in…read moreher 80's, she asked where to go for check out the employee informed her there is NO ASSISTED CHECKOUT, that the checkout was for returns only! The employee then proceeded to tell her there is the self check out you can use that, the woman told her I don't know how to use those, the employee just literally walked away!! I stepped in to try to help her but of course had an issue with the order so finally the male employee came over after I stated to him that their policy is ridiculous The poor woman kept saying to me I am so sorry you have to help me, I WILL NO LONGER SUPPORT THIS STORE!!! If you don't want to provide service, CLOSE YOUR DOORS!!!!!!!!!!!!!

This is a really fun store. They are all about crafting but carry fine arts materials too. We liked…read moretheir journal and water color brush selection in aisles 41 and 42. Halloween supplies were 40 percent off in mid September with some fun velvet witch hats and lots of decorations that I hadn't seen elsewhere.

Nice store to shop at! We stumbled inside during our last visit in Santa Barbara because it stays…read moreopened later that others in the area, till 7 pm! A plus! I was impressed with their merchandise. Nice home decor, Christmas decorations - for your house and table, nice gift ideas, great quality items, more original, decent prices. Good customer service! Another great new addition to State Street shopping cute stores!

A lot, lot, lot of beautiful decorative items for the home. Rustic. The entire store has a nice,…read moreclean vibe. Same with the store manager. So the next time you're looking for home decor, I recommend stopping by, even if it's just window shopping.

I know working retail isn't always fun but man, the staff today looked miserable. No one greeted us…read moreor asked if we needed help. They stood behind the counter and did not smile once. Asked the price of a shirt and her response was full price but on the sale they have going on. I asked which one because the signs said up to 70% off and only then did she tell me it was BOGO. Anyways, the store was clean and organized but the whole vibe sucked and we didn't feel like buying anything from them.

The best casual clothes ever! BUT, the online shopping is a…read morebear to make returns on!!! The only way to successfully do it is to go to a store and return the items...in my case 1 1/2 hour drive each direction!! They really need to make some changes in that regard!