Everyone there is very helpful and their prices are very reasonable. I have fixed my car in many of…read moretimes and I have always been very happy with the results. Thank you.

Greenfield Auto has my business locked in after being hosed by three different dealerships on my…read morecar. They are fair in business and fixed some issues that a dealership would cost $900 and change for a whole $26. Instead of a whole headlight assembly, it just needed some bulbs. They also did my 150,000 mile service on my car for less than half of what the dealership was going to charge us.

Doug and his crew are awesome!!! Ryan you rock!!! My cousin…read moreand I were looking for a dependable vehicle in a tight budget. They nailed it!!! And between them and a great insurance agent we were able to buy the car, get insurance and get registered and plates all within 6 hours!! Green River Auto cares about their customers. They are now on our Christmas baking list and will be our go to garage for any car related stuff.

This place is the BEST! My sister and I went in and told Doug what we're looking for and how much…read morewe could spend. It's a vehicle that's not all that commonly available in this part of the country, and our price limit was right at the limit of what would be reasonable. He listened to us very carefully, asked lots of important questions, then set out on what can only be properly described as a "quest" -- and FOUND exactly what we were looking for! He was able to negotiate a great deal on it for us, then brought it back to the shop. This is where it gets even more wonderful, because the shop is known for being owned and operated by a mechanic with a sterling personal reputation and professional credentials, having trained in a shop up in Guilford, VT that is literally known as the very best one in the whole area. They assured us they'd go through and fix anything and everything on the vehicle that needed tweeking or repair before we picked it up, to make sure it was up to THEIR standards of excellence -- and that the price would not go above our limit even if they had to eat some of the cost. They explained this is because they shopped for the vehicle with their mechanical expertise, so if it cost more to fix it was that they'd assessed it wrong and should make good on it. Well, long story short, we took delivery of exactly the used vehicle we wanted, in perfect shape, looking like it came off a showroom floor, and it's everything we could have dreamed and hoped for. In the process, we found a mechanic we'll use and trust from now on, and made friends to boot! It's not easy to find a really superior mechanic and shop that has a personal value system based on ethics of doing what's right. Green River Auto is that place! And if you want a used car, I honestly do not see how you can do ANY better than you will if you go talk to Doug there. If he can't find it for you, it's not available. I've lived all over the country, from Texas to California and back again, and I have NEVER found a shop like this one, and never even imagined a person like Doug existed. He's literally come up with a whole new wonderful way to buy a used car you can count on, rely on, and be overjoyed with.

Jeff is great and yes very knowledgeable. Did a great job on our Hyundai at a good price. Fast and…read moreefficient. Would recommend him to my friends.

So lucky to have this place in Bernardston! Jeff is very knowledgeable and honest. We have been…read moreusing Beckwith's for years. I recommend Beckwith's to all my friends without hesitation!

Company never made good on selling me a defective vehicle, frame cracked after less than 9 months…read moreof driving, still paying for it while it sits in my driveway. Think of a typical sketchy dealership that gets you into a shady deal and this place is that stereotype.

TLDR; I was initially very nervous about buying a car from this dealership - from the start I had…read moremy guard up - everyone has heard the horrible stories about buying from one of these 'sketchy' side of the road used car dealerships. However, my fears were all proven wrong in the end, and I'm now the proud owner of a rare fully loaded Audi that I got a fantastic deal on - under 50K miles for about the private party KBB book. New England Auto let me take the car to a mechanic an hour and a half away, and was communicative with me throughout the process. I think there are probably a lot of really good deals on this lot due to the remote location and small dealership. However, the purchasing process had some flaws, which is why I'm subtracting a star - for the full play-by-play, read on below: ----- I stumbled across this dealership looking for a very hard to find Audi, so I made the hour and a half drive out to western Mass to see it. The car looked great, but they only had one person working there (his name was Corey), and he was nice and let me take it out for a test drive alone. It drove wonderfully, but I insisted on taking it to my mechanic all the way back home, which to my surprise, was allowed. So, I drove it an hour and a half back to my mechanic, who inspected it, and said "This is the cleanest pre-purchase inspection I've done in a long time." There was nothing wrong with the car, it was in great shape! So, I drove back to the dealer, having fallen in love with the car during the essentially 3 hour test drive I had. However, the buying process was not quite as smooth - Kurt wanted to wait for the cashier's check to clear before handing over the title, which I wasn't okay with (again, I had my guard up). In the end, after several calls, I suggested that they call the bank to verify the check was good, and he agreed to deliver the car to me, which they did a couple days later after expediting obtaining the title for me (they did not have the title on-premise). To be fair, my situation was a bit unusual, since I wanted to register the car myself at the RMV (instead of the dealer registering it for me) since I was on a time constraint. You may have a different situation if you want them to register the car for you. Two nice gentlemen delivered the car, and signing the paperwork was surprising quick, it took all of 5 minutes at most. They handed over the title and keys and I had my dream Audi! I've driven it almost a thousand miles, and true to both the dealer's and my mechanic's word, I've found the car to be in excellent condition, aesthetically and mechanically. To Kurt and his employees: I would recommend trying to smooth out the purchasing process a bit more to make future customers feel more comfortable. While I'm sure intentions were good, asking for a holding deposit on the car before I even saw it made me feel nervous (I declined), and I don't feel that my desire to hand over the cashier's check and get the title at the same time should have been met with so much resistance initially. These things can make a big difference when it comes to feeling comfortable when making a purchase this big. Props for letting me drive the car so far to the my mechanic though, and for being accommodating with my unusual situation. Anyways, overall, very pleased to have done business with New England Auto Network, and I would do so again. I got my dream car in great shape, at a great price!

Great thoughtful staff and solid mechanics. Able to help me…read moreout with my daughter's brakes and fit me in the day I called

This place is great and very accurate. I would very much like to give them 5 stars but I really…read morefeel like they could work on their communication and customer service. The woman who works there is quite grumpy and is bothered when you ask her when your car will be ready. Trying to plan your day or a ride to pick up your vehicle is really frustrating. Getting info on cost so you can prepare for your pickup is also drama. I just wish they were kinder. Like a hello, goodbye, or thanks for your business or something is usually a good choice. I will probably start looking for another mechanic because I don't enjoy feeling like my business is a pain in the ass.

Very rude sales people. Would not work with me since I had no credit. Tossed me back and forth to…read moremultiple sales persons. Will never go there again. They made me extremely uncomfortable. You feel like your not allowed to leave...

I've leased 2 jeeps from here now. Both times I had really great experiences with different…read moresalesmen and the sales manager. The salesmen were nice and not too high pressure, but they do have a job to do. They worked with me to find what I want and also helped me get my old jeep trade in ready to avoid return costs. I would buy or lease from here in a heartbeat. I've also had good experiences in the service department.

Troy Dietrich and the team at Toyota of Greenfield deserves more recognition than I am able to give…read morewith these 5 stars. Troy is very customer service oriented, friendly, easy to talk too, a great listener, very knowledgeable Toyota rep, helpful with recommendations, and personable. He helped us with our Toyota Extended Service contract, and we are very happy with the services provided by Troy and Toyota of Greenfield. Thanks a Million!!

These were some of the most generous folks I've met. We arrived at the dealership sleep-deprived,…read morehaving been on the road for hours, and all but out of batteries for my EV. The kind folks at Toyota answered our questions about the charging stations, kept an eye out for when the DC fast charger freed up, helped us navigate to it around other cars in a tight spot, and even plugged the charger in for us, knowing how tired and frantic we were feeling. They expected nothing in return--they knew we weren't customers. I can only imagine that their kindness and consideration translates to how they treat customers who walk through their doors.