my chevy has been there several times with multiple problems that have been fixed. The staff is…read morepolite and keeps me informed as to what the problem is before going ahead ..am glad i found such professionalism in my area

I was told I needed new brakes & rotors & when someone worked on them there was still 80% left of…read morebrakes. They also told me about a major repair & when I got a 2nd opinion, they said that the major repair was not needed. The people were very nice people, but I would never recommend them.

Had an AWESOME experience at the mechanic's shop here…read more Over the years I've brought different cars for tire rotation, alternator problems, oil changes, brakes, and shocks and struts. Great customer service, very transparent with costs and what they do, they give you pricing ahead of time so there are no surprises. I never feel ripped off. Certified mechanic on duty and is VERY knowledgeable and trustworthy I was impressed. I will continue to go there for all my car needs and have already brought family and friends to have their cars done here too and everyone is very happy! HIGHLY recommend this place!

Great place to bring your car in for service! The owner and mechanic are very helpful. They were…read morevery trustworthy and my car is running like new. Thank you!

Dropped my Tundra off to get Ebrake adjusted and switch fixed. In 2.7 hours the mechanic can't…read morediagnose a break line leak. After I'm told the truck is all set pay and get the key, I then get a picture of a brake line leaking and am told I need $150-1000 worth of brake lines. Since I can't drive with no brake fluid or brakes.I let them do the repair. when I go to pick the truck up three days later after im Again told it's ready and pay 995.60 for the repair I decide to pop the hood. Under the hood I find an open jug of break fluid and no break fluid in my break fluid reservoir. I had to do some research to make sure my brakes were bled as I wasn't even sure they did that before I could leave. I added too much break fluid and had to research to see if I could drive it home like that. fortunately, they at least left me brake fluid to add but they should have done that. Thankfully I drove the truck home and not my woman who would not have popped the hood. Stay away from this place. Their senior mechanic left and their office person Jody who was honest also left. I wouldn't let their mechanics work on my son's BMX. If you do go there check your fluid levels as there mechanics can't finish a break job. I would leave zero stars if I could. Also letting thee BBB know as this is people lives that are at risk. Breaks are essential and I shouldn't have to add fluid after being told the truck is "All set" and paying for 6 hours labor at 95 an hour.

Fixed my car in a timely manner for a lot cheaper than what I was told it would cost me to get it…read morefixed down the street (where I originally bought said car).

Always great service , did my Subaru front and rear brakes and replaced fan belt , very reasonable…read moreprices and great service.

I started going to Al's a few years ago after a bad experience with Jiffy. The guys at Al's are…read moreknowledgable and honest. When my idiot light goes on, they tell me I have more time before my oil change and reset the light instead of doing an unnecessary change. And Al's doesn't have that insane and complicated fee schedule jiffy has with the basic and the medium and the deluxe and all that nonsense. Al's gives you what you need and it's the same price for everyone. No tricks and gimmicks. And Al's won't hustle you to buy a new set of wiper blades that you didn't ask for. Check out Al's. Friendly service. Fair prices. Good local place.

If I could give a zero star, I would give a zero star the worst place to go total rip off run from…read morethis place do not go very bad service. Very bad attitude and poor work was done on my car. David S. the owner, I have called you several times and you have not called. Your manage Mike is rude and condescending to women. you both are liars and I don't know how you continue to have a business. i Would rather hav corporate handle this problem of discrimination because if you're as rude as Mike is which I think you are, there's no resolving it with you like I said, I called your number and left you a message to call back and you have not called back end of story. Manager, Mike also refused to give me his name. "I don't have to give you my name" I got from another employee

On 6/23/25 I Bobby Falco drove my Kia Soul into SpeeDee oil change 1587 South Main St. Athol, MA…read more to get an oil change. Their tech Sabastian, Dylan and manager Mike serviced my car. They also looked at my air conditioning, but the air conditioning was not serviced. I drove off their lot and onto South Main St. Athol to rt. 2 heading east to Leomimser, MA, on my return trip from Leomimser on rt 2 west the car had no power. I sat in my car on rt. 2 waiting for AAA, for an hour and 15 min. Then I received a called from MA state police, the state police officer said my car must be towed. State police called T.J. & Sons auto repair and towing 537 West Broadway Gardner, MA and they towed my car to 216-218 Mill St Gardner, MA Duval garage. Mechanic Cody Duval checked over my car battery and starter, all was good but when he checked the oil dipstick it was dry. No oil on dipstick then he looked under the car and found no oil drain plug was installed, no trace of oil discharge anywhere under the car. At that time Mr. Duval called and I inform him that I had an oil change at SpeeDee in Athol, MA. He called SpeeDee and spoke with manager Mike to explain the situation. Mike then asked for my car to be towed to SpeeDee in Athol, MA so it was on 6-24-25 by AAA. I called SpeeDee on that day 6-24-25 at 2pm and Mike confirmed it arrived. On Wednesday 6-25-25 I called and spoke to Mike he said he would get to it later that day. At 4:15 Mike called and said "I agree with Mr. Duval's finding, there is no oil or plug. Tomorrow my boss and owner Dave Sarnarnuky will be in and together we will come up with a plan to replace your car's motor." I asked how long it would take before I got my car back. Mike said "first he had to file a claim with their insurance company, with Dave his boss signing off on it. But all in all about 1 or 2 weeks and our licensed mechanic would do all the work to cut down on our expenses. Next day, Thursday, 6-26-25 Mike hadn't called so I called SpeeDee, Lisa answered and said "Mike couldn't come to the phone." After waiting all day I drove their at 4:15pm with my mom Anita Falco and found out Mike had the day off. Manager Jesse said that Mike has every Thursday off. My mom then called the owner Dave 978-618-7102 but only got his voicemail so we left a message with our contact information and the reason for our call. Dave did not return our call. Friday Morning 6-27-25 at 10am Mike called to say they would not repair the car because it wasn't towed to them first but my mom pointed out the State Police towed the car. Then Mike said any further conversion should be with his boss Dave. We have both called Dave repeatedly with no call back from him. Now some insight on me Bobby Falco. I am a 36 year-old man with cerebral palsy, my mom Anita Falco is a 69 years old retired school teacher, and my dad passed away. My mom has been helping with the back and forth conversations partly because of my speech and partly because I work daily. This is a huge problem with my independence as I now have no transportation. I went to SpeeDee oil for what is considered a simple oil change and now with no fault of mine my engine is seized and now I have no running car. It doesn't seem like anyone will help me. Please give this case the attention it rightfully deserves. Thank you, Bobby Falco bobbyfalcokilloran@gmail.com Anita Falco afalco56@yahoo.com

Greg's is the only place I'll bring my vehicles. Not only is he a standup guy but he's honest,…read moretrustworthy and reliable. I had an issue with my truck and brought it to 2 other places before Greg's. He diagnosed my issue in under a minute - fixed it and extended the life of my truck. He is extremely knowledgable and I will bring all my vehicles here from here on out. Go to Greg's if you want quality service and great customer service.

I already had my car diagnosed; I bring my car into this garage because I'm told that they cannot…read moregive me a solid quote without the car. They had the car for 2 days and can only tell me a quote for 1 of the parts. Apparently they will ONLY use 1 of 2 suppliers for parts. Because of this they charge TOP DOLLAR for any of the parts. I look up the parts online and discover the horrific mark-up. I asked if they can use a different supplier and get a better price. I'm told I need to speak with the owner, Greg, about that. All of a sudden Greg is no where to be found - no call back, nothing. They parked my car in a public lot for a week and charges me $30 to get the car back with NOTHING DONE TO IT! If the answer was 'no' and I didn't want to pay the extremely high prices for the parts then fine - maturity can prevail. Instead the owner decides to dodge all calls, no call backs, and no one else will make a decision on anything. Finally we have had enough. My wife and I drove an hour to go pick up her car. Greg's garage said they will leave the keys in the the car and we can pick it up after hours. We get there an the car is locked with the alarm on. This could not have gone worse. AVOID THIS SHOP AT ALL COSTS!

I had an iffy experience years ago at Jim's but decided to give them another shot recently. Gkad I…read moredid because they are under new ownership and it shows. Al is a great guy and super friendly. The garage is clean and the staff is knowledgeable. glad I went back, A++++

Great quality, extensive experience. No b.s., just straight talk about the vehicle. We have had…read morework done to both of our vehicles (Toyota Tacoma and Subaru Forester) and have been pleased every time. If they are not comfortable or equipped to do something (like transmission work) they will be honest and let you know rather than screw it up like other repair guys often do. Jim has a dry sense of humor that spoiled gen-z-ers or phony sensitive new-agers won't get. He is a good guy and excellent mechanic and is still working and advising the new owners.

They fix what needs fixing.No lies just reliable staff and sevice.it they can fix issue without…read morebreaking the bank they will give you all the options. Very proud to say that they have amazing people and prices.

I brought my vehicle to them about a week ago to have four tires mounted they are an absolute awful…read moregarage a week later I had three lugs missing off my tire a post broken straight off I had to go to speedy in Gardner they replace the post and the lug nuts they told me that there was a good possibility I could have ended up very injured or possibly dead I travel elderly in my vehicle I work for elderly daily this is a worse garage I've ever came across to my entire life I do not recommend anyone to bring their vehicle there very unprofessional they did not give receipts they did not recommend I come back within a hundred miles to have it retorked I called them on the phone they were very rude tried to come up with every excuse they are absolutely disgusting I give them a -10 for a rating and I don't recommend that anyone bring their vehicles to them at all

They tell you one price to your face then hold your vehicle hostage until you pay their new price…read moreafter they tow you to their garage.

They were a huge help getting me out of a bad situation and hooking me up with a nice Chrysler that…read morefits me. One thing popped up on it a recall and they fit me in right away and even kindly gave me a rental so I would be ok till it's done. Mike and Paul were paitent and kind and really great payment. They did absolutely above and beyond. No stress at all. This is my 5th car through out the years

was in buying a vehicle and never got a call back ever had to reach out to them and keep asking and…read morenever got any call back yet again dealership here needs to have management taken under serious watch who know how many sells they have missed will never buy here ever couldn't believe the lack of communication here at this dealer