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    Lords Little Cooker

    5.0 (1 review)
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    9 years ago

    My wife and I recently started volunteering here. It's a great opportunity to serve the people in need.

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    Housing Hope

    Housing Hope

    3.7
    (3 reviews)

    Unfortunately about 99 percent of the people working for housing hope are incompetent, couldn't…read morecare less about the mission statement, and are far from philanthropic. They don't communicate with residents are even each other. They are constantly late for appointments if they even show up at all, they don't respond to phone calls, emails or requests. I was never informed of all the great programs, employment opportunities and classes they brag about online. If you are going to live in one of their units I would definitely suggest saving all of your rent receipts because they're constantly losing rent checks or not entering it into the computer. I was overcharged rent on three separate occasions and never credited back the amount I was owed in the computer so they tried to say that I owed rent from years prior, even when having a rent receipt from their office signed by them. They charge everyone for a mandatory "carpet cleaning" fee when they never clean the carpets or replace them. They constantly have you put different dates on paperwork when signing and they never get it right the first time. A lot of the management is very rude especially Janet rainwater. I've heard her tell people that they can go back to "living in their car" or "can be homeless again". They know that people living in housing hope units have nowhere else to go and they take advantage of that fact and abuse it. There is a rare few people working for them that do care but for the most part they're incompetent and to say management is a shit show is a great understatement.

    I spent about 6 years with Housing Hopes, housing program. I Should have stayed until I was done…read morewith school, but nonetheless they were nothing short of amazing. They went above and beyond to help my family. I got certificates that were helpful with everyday life challenges, as a low income mother, among other helpful classes. I also received training with Ground Works landscaping, and got hired on. Housing Hope staff helped me with focusing on what I needed to, for my future.They help me through some of my darkest days; I will never forget those who helped me.

    Bella's Voice

    Bella's Voice

    4.2
    (65 reviews)
    $

    I love this place ! It was so well organized and clean . The items were all good quality and the…read moreprices were amazing. I'm so tired of goodwill scamming and charging so much while the CEO's have houses on the beach in Hawaii . I know this for a fact!!! I love how Bella's voice helps animals it's the only type of charity I want to support . I got such amazing high quality items for cheap . The staff were all very friendly .

    We used to really like Bella's Voice and shopped there regularly after moving to Lynnwood in 2024…read more We have spent close to $3,000. That changed with one visit which occurred a month ago. Look at the photos for the condition of a rug they sold. At the Shoreline store, I purchased a rug that was tightly rolled and sealed with tape, so there was no way to inspect it at the store. When I got it home and opened it, it was in unacceptable condition: heavily stained, paint marks, and a strong cigarette odor. This is not an item that should have been on the sales floor. I brought it back within a week with the tag attached and receipt in hand. The manager Leonora did not start by looking at the condition. Instead, she went straight to finding reasons to deny the return. First saying there was no tag (there was), then saying they don't accept returns on "furniture." At no point did she engage with the actual issue. When I tried to show her why I was returning it, another employee inserted herself and escalated the interaction. I did raise my voice out of frustration (my voice carries) but I made no threats and was trying to explain a legitimate issue. Rather than hearing the concern or working toward a solution, the situation escalated quickly. The manager told me to leave or the police would be called for CRIMINALLY TRESSPASSING, and that is exactly what happened. Police were called over a return. I tried to de-escalate and offered reasonable solutions (exchange or completing my purchase), but the manager declined and stayed focused on denying the return and calling the police to have us removed for CRIMINAL TRESSPASSING! Even the responding officer looked at the rug and attempted to find an amicable resolution. My daughter, who was not involved in the interaction, was also threatened with trespass, which was upsetting and unnecessary. This should have been straightforward customer service: 1. The item was not in acceptable condition and the condition was against their own donation policy. 2. It was packaged in a way that prevented inspection 3. A reasonable review could have resolved it Instead, it escalated into a situation involving publicly funded law enforcement over a defective item. As a nonprofit serving the community, I would expect a greater emphasis on resolving issues directly rather than relying on public resources to shut down a legitimate concern. For a place called Bella's Voice, it was surprising how quickly the conversation was shut down. The executive director has chosen to ignore my formal complaint. Photos are attached so others can judge the condition for themselves.

    Lords Little Cooker - nonprofit - Updated August 2026

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