I am a long term resident of Stamford, Connecticut and have been living here for a decade. To the owner of Lorca Cafe: Lorca Cafe used to be my favorite one . But the consistent extremely bad attitude from some certain barista to his customers has made me decide to leave permanently. The issue if not about allowing clients to pour out a little bit extra black coffee to the trash can in order to have space to add the milk under the situation that the Casher was busy with assisting the waited line customers and the barista looked indifferent, but it is completely about the extremely bad attitude of the store's employee, and the way he handled such a small issue with ending up escalating to threatening the customer. Throughout the incident yesterday (December 21, 2022 about at 8:30 AM, the barista, who is a White man with curved long hair (tied) , had zero communication to me after he initiated attacking on me and even did not allowed me to communicate with him. He clearly , loudly and repeatedly claimed to me that he "does not care" (about customers, long-term customers). What he has done was kept repeating his accusing, false accusing that "he saw me pour out extra coffee into the trash can MANY TIMES"--His most shifts at the store have been in the afternoon/evening and my 95%+ purchasing has been in the morning, early morning, how could he "witness" the MANY TIMES? This barista, as I witnessed, has been always unhappy with his job with showing un-welcomed face and rude attitude to his customers. He had tried every opportunity he could to take out his anger from his job/boss to the customers with particularly targeting certain group of customers like me---woman with colors. With him, the customers can't ask to assist with this or that , which was necessary and in the range of his job duties. If the customers asked, he would immediately gave he/she the attitude and bad face and made hardship to them. I was stunned when he started attack me, and humiliated me in front of all the customers at the store just because I poured out a little bit extra black coffee (not hot at all) into the trash in order to have some space to add the milk under the situation that no one helped me immediately and I was catching time to drop off my child to the school. After that, my child has been very unhappy the whole day. This man literally has been trying to kick out the customers from the long waited line, whom he personally dislike from this store to reduce his workload When I disagreed with his false accusing with pointing out his unethical motivation to attack his customers, he threatened me to call the police. My suggestion to the owner: you may need take a look at the negative reviews from other customers with similar horrible experiences with your store's employee at YELP.
Also, deleting my google reviews won't y help for the business. read more