The Body Shop did an amazing job on my car and their service is beyond excellent. Everyone is super…read morefriendly, courteous and kind. Dino and Rick went above and beyond to assist me. Thanks for a great job!

I'm very disappointed with my experience at this body shop in Simi Valley…read more My car was there for about a month for repairs. The actual repair work came out okay, but when I got my car back, the rubber molding around my sunroof was damaged and hanging down. I rarely, if ever, use my sunroof, and this was not an issue before I brought the car in. When I brought it to their attention, they denied causing the damage but offered to order the replacement molding for me. I agreed and paid for the part. When the part came in, I discovered it was the wrong color -- gray/white instead of black, which is what my car has. I returned the incorrect part and was told they would see if it could be returned and that I could get my money back. Now they are telling me they will not refund me and that I'm stuck with the wrong part and need to come pick it up. This entire situation has been incredibly frustrating. Every time I went in, I dealt with Rick, and I constantly felt like I was bothering him or wasting his time just by asking reasonable questions about my own vehicle and the issues I was having. Customers should not be made to feel that way, especially after leaving their car with a business for a month and spending money on repairs. At this point, I'm less upset about the part itself than I am about how poorly this situation has been handled. Good customer service means taking responsibility, communicating clearly, and working with the customer to resolve a problem. Unfortunately, that has not been my experience here. Just wanted to update you I did cancel the $78 on my credit card ridiculous that they want me to pay for the wrong part that they ordered. The owner Dino called me up he left a message saying that he's going to put me to collections and this will go on my permanent record. I got to say Dino it's got to be a huge loser to try to get collections for $78 I don't need any of your business anymore.

Thorr Auto does a great job keeping our Mazda maintained. They are responsive, friendly and…read moretrustworthy. Always glad to support a locally owned shop. Recommended without reservation.

I've taken multiple cars to Thorr Auto and Tire (when it was ORR Auto) since 2012 when I moved into…read moretheir neighborhood. I've always had trust in Nate, Chris, and the mechanics and office crew. They explain all procedures before work is done, including which ones can wait longer for repair and which cannot. They do good work (so far) and their rates are competitive. Nate also offers lots of specials with discounts. I'll be back.

I had an amazing experience with this shop! I brought in my BMW for a timing-chain repair and…read moreengine mounts, and they did an excellent job. They kept me updated throughout the process, provided photos of what they found, and clearly explained the repairs. My car now runs much smoother and quieter, and I'm extremely happy with the results. What impressed me most was their honesty. Even though the repair required a lot of work, they honored the original price they quoted me and my final total was lower than expected. It's difficult to find a mechanic who is skilled, transparent, and fair with pricing, but this shop truly delivered. I highly recommend them and will definitely return for future repairs. Five stars!

Came here to get a second opinion when I was suspicious of the shop my wife went to. Sure enough…read morethere was no turbo damage that required 6k in repairs it was the engine mounts. Guys were honest and fairly priced and did quality work. My old trusted mechanic retired and this is my new spot. If my opinion changes I will update.

I've been going to Felipe for roughly about 19 or 20 years now. He's the last of the honest to God…read moretrans mechanics. He doesn't BS you and always gives you options. I've never had any issues with any of my classic cars he's worked on and believe me he knows classic cars very well. In Feb 2024 my Chevy Silverado blew the rear differential and I took it to Felipe. He recommended that since I needed to replace the 373 differential I should put in a 456 instead. It cost me a couple $$ more but boy am I glad I listened to him. My 2008 Chevy never towed or ran more efficiently and on less gas then it does now. To those 2 haters that left a bad review was probably cuz they didn't listen to his recommendations that he told them. I know this man he's honest a great family man a good religious man and is very meticulous of his work and ethics and is always appreciative of you bringing your car or truck to him. Thank you Felipe for always being there for me and helping the general public in driving away in their vehicles feeling safe and secure and always lives up to his warranties and promises. God bless you Felipe. Eddie B.

This gentleman is solidly knowledgeable and won't take you for a ride (pun intended) if he can't…read morefind what's wrong with your vehicle . Sadly, there's very few honest and dependable people around these days but Felipe is one of those for sure!!

Blacky boys best auto repair shop to get your cars fixed, been knowing this man for years. I don't…read moretrust anyone else with my car service, very experience and knows his work well. I highly recommend very trustworthy with any car issues from oil change, brakes, transmissions or car trouble he's my go to mechanic.

I texted to confirm the cost of an oil change. I provided the make, model, and year of my vehicle…read more I was quoted $91.95. I scheduled the service later. I took my vehicle in and they quoted a new price $100 HIGHER! I showed them the text message but they refused to honor the price. I'm editing my review. After I left, they dug in to find out what happened. They reached out to me. They found what happened, apologized, and made it right. I couldn't ask for a better resolution. I am often aware that mechanics could easily take advantage of me. This shop is honest, and does right by their customers. I will be back, and I encourage everyone to check them out. I have already told several people to give them a call. Thanks for your professionalism guys!

Had m y censer replaced on my tire, price was reasonable, took 2 hours. They always take care of…read moreme. And gave me a ride to and from my home. Thank RPM

The absolute best mechanics in town! They are super honest and trustworthy and are family owned…read more I've been coming here for over 15 years and they always do a good job and at a fair price. I don't go anywhere else and send all my family and friends their way.

Finally! A mechanic I can trust. I am very skeptical about auto shops after getting burned by…read moreinexperienced mechanics and/or shady business practices. I was referred to McMillen's from my son's friend and gave them a shot. Let's just say their experience and professionalism is shows. Without boring with details, they immediately found the problem with my 2001 Chevy truck, which other mechanics (and me) couldn't figure out and fixed it quickly and for a fair price. I can't wait to take my other cars in and take care of the problems I've been neglecting.

I got new tires here for my RAV 4 and the service is excellent they offer free alignment too…read more You can wait in the lobby and watch TV and sip free coffee or you can walk to nearby Montclair Mall.

I don't get the low ratings for this shop. Pitcher Nolan is a fine service manager, a total pro…read more The place is super clean. The waiting room has coffee. The service was performed exactly as specified. Sure: They want to add recommended services / upsell but it's not high pressure and it's always explained. Great value from my perspective (their lifetime alignment is a great deal if you're going to keep the car).

Great service and great prices! Fast reliable and on time quick in and out service. Always gives…read moreplenty details on all work done . Thank you

Absolutely the BEST customer service. Was in and out of there in 15 minutes getting my tire…read morepatched. I've always gone to big chains and was skeptical going to a small shop but these guys really shinned. Thank you soooo much for your super fast and professional service. 10/10 will recommend.