A fantastic resort and a great getaway at an extremely high price point. If you have the money to…read morespend, great! Spend it here. We stayed in a suite with two queens and it was a lovely stay. The staff we interacted with throughout our weekend stay was wonderful (from checking in at the front desk to housekeeping, to the employees at the gym/spa + the Artist Cottage, the pool, etc.). Unfortunately, the room wasn't ready at 4pm check-in time and was probably ready closer to 5pm. Not the end of the world, but not ideal when you're spending over $1000 a night for your room. The pool here is great, with a first come/first serve for poolside chairs (and a waitlist that moved pretty quickly). The room was very clean and the housekeeping attendants were fantastic; great at getting in and out when we weren't around. Love the complimentary workout classes (we tried the yoga class) and above all, we enjoyed our experience at The Artist Cottage. The staff there was very friendly and helpful and loved the little goodies we were able to leave with. Also appreciate the shuttle that can take you around the resort because the property is a decent size so walking around is nice but can get tiring if you're trying to get from Point A to Point B.

For many years, Ojai Valley Inn was one of my favorite destinations. I have stayed at the resort…read moreseven or eight times and always considered it a special place to celebrate important occasions. Unfortunately, after my recent experience, I do not plan to return. For Father's Day weekend, I booked what I hoped would be a memorable getaway for my husband and me. I prepaid $5,364.45 for a two-night stay in a Deluxe King with a View Room. In addition, I made dinner reservations at the resort's fine dining restaurant, scheduled a golf outing for two because my husband loves golf, and booked a couples massage. I was genuinely looking forward to a special and relaxing weekend. On June 5, I searched for Ojai Valley Inn on Google and called the phone number that appeared online. Unbeknownst to me, I was connected to a third-party reservation company called Hotel Reservations rather than the resort directly. I received a confirmation email that included Ojai Valley Inn's name, a confirmation number, an itinerary number, and proof of payment. After driving nearly three hours from Newport Beach to the resort, I was shocked to learn that Ojai Valley Inn could not locate my reservation. I presented all of my documentation and confirmation details, yet after nearly an hour of waiting, the issue remained unresolved. I contacted Hotel Reservations while standing at the front desk, and they confirmed that a reservation existed in their system. Unfortunately, the third-party company and the hotel were unable to reconcile the discrepancy. What disappointed me most was not the reservation issue itself, but the hotel's response. The front desk associate assisting us was kind, empathetic, mentioned they will have a room available for us, and appeared genuinely committed to finding a solution. However, when the front desk manager, Morgan Giuseponi, became involved, I felt that very little effort was made to accommodate us despite our circumstances. Given our longstanding history with the resort, our prepaid reservation, and the fact that we already had dining, golf, and spa reservations on property, I expected some attempt to help us remain at the resort. Instead, we were informed that the hotel was fully booked and were advised to seek accommodations elsewhere. Whether the issue originated with the third-party booking company or elsewhere, I had hoped Ojai Valley Inn would demonstrate the level of hospitality and problem-solving that luxury resorts are known for. Rather than allowing the situation to ruin Father's Day weekend, we chose to stay at Rosewood Miramar Beach instead. Fortunately, the experience there was exceptional. From the moment we arrived, the service was warm, attentive, and proactive. The contrast in customer care was impossible to ignore. Luxury hospitality is not measured by how a property performs when everything goes according to plan. It is measured by how it responds when something goes wrong. In this case, I left feeling that Ojai Valley Inn was unwilling to help a loyal, repeat guest during a difficult situation. This experience was deeply disappointing and has permanently changed my perception of a resort I once loved. While the reservation issue may not have been entirely the hotel's fault, the lack of effort to find a solution certainly was. For that reason, I will not be returning.

Valet in front of the hotel was fairly quick, with in and out privileges. Self parking is allowed…read morein the parking structure found behind the hotel for $6 less per day. Both valet and the parking structure had several EV level 2 charging stations; valet charging was free. ChargePoint paid charging available at the parking structure; not sure what the cost is. Pier view isn't great, and the sounds of music from The Aloha steakhouse, constantly made into the room on the 9th floor. I was the second room from the furthest point and still didn't have much of a view. I had a small balcony which provided fresh air and a place to dry wet bathing suits. At least 3 times a day you would hear the loud train noise even on the 9th floor; I'd suggest the sunset view vs pier view going forward. The restroom was extremely small, the water pressure was low at all times; sink and shower. The sliding barn door had frosted glass which blinded the entire room with the bathroom lights on in a dark room; poor design choice as the door was only 1-2 feet away from the bed. The pool was heated but not @80 degrees as described; complementary towels available at the front desk. Drinks are allowed on the pool deck but must be in plastic; no glass allowed. The Aloha bar had friendly bartenders with decent food and drink options; I wasn't a fan of the ahi salad, it had too much wasabi in the dressing. The hotel was located about a 5min drive from downtown Ventura and a 10min walk, this location wasn't as centrally located like the Clocktower hotel but likely less noise from foot traffic. Late check out @1 is complementary and prioritized with IHG rewards members, however I was not allowed the option. I doubt I'd return due to the above mentioned. Late check out should always be an option.

Worse Than Zero Stars -- Shocking Lack of Hospitality, Deception, and Unbearable Noise…read moreSave your money and peace of mind: avoid the Crown Hotel at all costs. From the second we pulled up, the service was non-existent. The valet staff didn't bother to greet us or offer to help with our luggage; apparently, their personal conversation was far more important than paying customers. When we tried to check in around 2:00 PM, the front desk informed us that the available rooms were right next to the noisy freeway. However, they promised that if we were willing to wait two hours, they could place us in a room with an ocean view. We patiently waited the entire two hours. When we finally checked in and went up to our assigned room, where was it? Right next to the freeway and right next to the train tracks. The massive, constant noise from the freeway traffic and passing trains made the room unbearable. They flat-out lied to us after making us waste two hours of our trip just to stick us in a room with intolerable noise from both sides. Frustrated, we called down to the front desk to get this corrected. Instead of fixing their mistake, they brushed us off and claimed a manager would contact us. By 4:30 PM--with a 5:00 PM dinner reservation fast approaching and still no word from management--I called back for an update. The front desk agent answered with pure attitude, treating me like I was the inconvenience. She rudely snapped that they were "busy" and that the manager would get to us whenever they felt like it. The unbearable noise, utter lack of communication, complete disrespect from the staff, and dishonest room promises ruined our stay. Management clearly does not care about guest satisfaction, and the front desk staff acts like customer service is a burden. Do yourself a favor and book anywhere else in Ventura.

I'm staying at the Pierpont Inn in Ventura and absolutely love it here. The property is beautiful,…read moreand the fact that it's dog-friendly makes it even better. Patricia, the front desk manager, has been amazing. She is incredibly welcoming, helpful and genuinely made my stay feel special. Great hospitality makes such a difference when you're traveling, and Patricia is exceptional at what she does. Beautiful property, wonderful atmosphere, dog-friendly and fantastic service. I would absolutely stay here again! Thanks Patrica!!!

So incredibly sad to see how much Pierpont Inn has deteriorated. Growing up in Ventura, this was…read morealways the premier property to stay. Having moved away 30 years ago, I had the opportunity to stay the night, and I was pretty excited to stay. Unfortunately, the buildings, grounds and restaurant made this stay unremarkable. Our room had wall damage from water rot, carpet etc felt 20+ years of wear and tear. Grounds need trimming, landscaping hasn't been done in years. And the grand finale was the 'free buffet breakfast. It was borderline inedible but they did have hot coffee which was a big win. The tables and chairs sat outside under an awning. Pretty icky overall. After writing this review, I checked and ChatGPT has good news about a property refresh. Hopefully this property improves over the next year. The Pierpont Inn's improvement plans are now formal, active, and moving through Ventura's approval process -- and they're big. The property is finally on track for a full renovation after years of partial closure and red‑tagged areas. Below is the clear, sourced breakdown of what's planned. --- Major Renovation & Safety Upgrades (Confirmed Plans) The owner, Three Thrones Hospitality, has submitted a comprehensive renovation proposal to the City of Ventura. The plan includes: * Full electrical system upgrades * Full plumbing system upgrades * New windows in several buildings * Roof and façade repairs across the property * Renovated pool area * Refurbished guest rooms * New landscaping * New elevator * New staircases * Interior acoustic improvements (secondary interior window sashes) * Door replacements where needed Because the Pierpont Inn is a designated historic landmark, the city requires that renovations: * Do not expand the building footprints * Maintain historic materials and architectural features * Use compatible replacement materials * Preserve the distinct character of each building (Main Building 1910, Rose Garden Cottages 1925, East/West Buildings 1950s-60s, etc.)

Stayed here at The Eagle Inn for a quick weekend trip to Santa Barbara. I loved our stay and didn't…read morewant to leave! Cleanliness - 5/5. As soon as we entered the room we could tell it had been throughly cleaned. The floors we had were tile or wood and my partner and I appreciated the care that went into prepping the room for us! Staff - 5/5. The staff was super helpful and kind and helped us with recommendations of the nice beaches nearby. Vibe - 100/10. I thought the room was super cute and cozy! It had everything we needed including shower caps and makeup wipes which I thought was a nice touch. There was also complimentary coffee and delicious homemade cookies! There was also complimentary breakfast that was delivered to our room. The only downside that I found was our room was underneath the staircase and could get noisy when trying to sleep in. However I just turned on the TV and was able to sleep through it. Overall I would 1000% come again to The Eagle Inn and stay here whenever I am in Santa Barbara :)

Rooms The layout in room selection is wonderful. I did what…read morewas considered the budget room and it was still cozy. Felt safe and felt comfortable. Location I just learned about this inn and it is a hidden gym for sure. You can't beat the location proximity to downtown/State Street. Food Breakfast came with our room and it was perfect not too much food not too little Overall I would 100% choose to stay here again. I usually stay in Summerlin however I really like this place.

I recently stayed here in memory of my sweet fur baby, Walter (my orange cat) who passed away a…read moreyear ago to honor him. I waited for a while at check in before being "greeted" by a homely blonde, tight lipped woman with glasses, slightly resembling Angela from "the office" who was very short with me, and seemed to be in a terrible mood and taking it out on a customer. I wasn't going to let her get to me so I avoided her my entire weekend there. Life is too short to argue with people who are seemingly miserable. I did however, have a very wonderful dinner at the restaurant downstairs even though I had no reservations they sat me and the food was absolutely delicious and the service was great. Although I will say, they do seem to be understaffed and overworked. Luckily the rest of my visit was nice. Room was pretty clean and pool was nice and not too crowded. Would be willing to give her another chance if somebody else, would greet you with a smile at the front and that's all I have to say!

Came here for my anniversary with my partner. Didn't really know what to expect, but what a…read morepleasant surprise. This place is a gem. Confused why the rating is so low. If you want something next to the beach and peaceful, this is the place! The rooms are just fine. Clean and all you really need for a place to rest. Staff at the hotel and restaurant are lovely. The view and lounge chairs over looking the ocean makes this stay 10000% worth it. The restaurant is cute as well. The food is decent and truly nothing beats watching the moon rise over the mountains and ocean while you dine. If you want a fancy beach hotel, go stay at the ritz. This inn is cute, quaint and cozy. Can't wait to come back!

Solid Marriott right up the street from the beach…read more.. I stayed here while in town for work. While this wasn't the nicest Marriott I've stayed at, it was respectable and I enjoyed my stay. Situated on busy Harbor Blvd., the hotel is about a 5 minute walk to the beach. There are a few local watering holes within a 10 minute walk (Social Tap & Dukes) and about a 20 minute walk to the pier where other restaurants are located... Recommend checking out Ericsson's Seafood Co., as it was outstanding with the quintessential Cali beach bar vibes. The hotel itself was nice... It looks to be recently updated, kept clean/tidy, well-kept pool, big fitness center, and the staff was really friendly and helpful. Added bonus if you're from the Midwest like me... There's an In n' Out directly across the street. Overall, good Marriott and worth the stay if visiting Ventura Beach.

The rooms here are decent, but the overall layout of the property is a bit inconvenient. Breakfast…read moreservice was surprisingly slow, even though it was a buffet. The staff seemed to be trying hard, but it felt like they were either understaffed or not properly trained. The biggest issue for me, however, was the lack of service in the M Club Lounge. I arrived Friday night and checked out Sunday morning, and during that entire time the lounge was never properly restocked, refreshed, serviced, or even cleaned. As a Lifetime Titanium member, that was extremely disappointing. At that point, it makes you question why you chose this Marriott property in the first place when the key elite benefit isn't being maintained. I honestly would have considered another Marriott property -- or even a Hilton -- had I known. I brought the issue up to the front desk, but they seemed somewhat oblivious to the fact that this is a core guest amenity issue, not just something reserved for weekday corporate travelers. The hotel definitely has potential, but it needs stronger management attention and better operational oversight to deliver the level of experience expected from the brand.

This place is a total gem! It's beautiful, super clean and close to the beach. Cody was so nice to…read moreus and very helpful too! We were looking for a nice restaurant to go to and he recommended so many good places. If and when we ever go back to Santa Barbara, we are staying here again!!

A very small but cute and romantic hotel only a block or so away from the beach…read more The stack has been amazing, with free coffee, tea, snacks, and water for guest. The room is small, but very comfortable, with a fridge with freezer, and a TV. Our room, number 10, had a private little patio sitting area in front of it, and it appears that the other rooms do also. The motel offers free beach cruiser, bicycle, rental, and beach accessories for a guest.

Great for dogs, there's plenty of grass and walk ways. Location is perfect for beach days with the…read moredogs, very close. Friendly staff and professional. Hotel was been upgraded and clean.

1985 Called -- It Wants Its Hotel Back…read more I rarely write reviews this negative, but the Four Points by Sheraton Ventura Harbor Resort is in desperate need of a complete renovation. I am staying in Room 132, which is apparently a hospitality suite, and after reading another review specifically describing this same room, my experience is substantially similar. The suite is enormous but feels strangely empty, dated and worn out. Some of the fluorescent ceiling lights don't even work, the lighting that does work feels like something from an old office building, and there are no USB charging ports anywhere. For a Marriott-branded hotel in 2026, that is almost unbelievable. It honestly feels like 1985 called and wants its hotel room back. The entire property feels tired and neglected. The fitness center equipment is dirty and needs attention. The hotel also appears understaffed, which shows in the overall operation. The room rates being charged are outrageous considering the quality, condition and age of the property. The unfortunate part is that the staff members I have interacted with have been friendly, professional and seem fully aware that the hotel badly needs updating. My criticism is not directed toward them. This is clearly a property-level and ownership issue. Marriott should seriously evaluate whether this hotel currently meets the standards expected of the Bonvoy portfolio. At these prices, guests should not be staying in worn-out rooms with partially functioning fluorescent lighting and amenities that feel several decades behind. Great harbor location and friendly employees cannot overcome the physical condition of this property. It needs a major renovation, not another coat of paint.

This is a great little hotel right on the beach! Check in…read morewas easy and the staff were so friendly. Had a king room on the 2nd floor. It was clean, spacious and had everything I would need. They have done some updating. The fan they now provide is a new small but very efficient Woozoo fan, not the one they show in the older review pictures. The fireplace was nice and the bathroom was modern and updated. There is a desk & chair along with two charging outlets on the desk and dresser area. They have an ice machine that was always full alongside a vending machine. The only suggestion I would make is to provide a plastic bag for the ice bucket, for sanitary reasons. Luckily, I had one with me. The balcony was very nice with two comfortable chairs and a nice size table. The views were spectacular of the beach. It was very foggy during my stay so no sunset but that happens sometimes. There are several restaurants within a very short walk from the hotel and beach access is easy. It was quiet at night and the sliding door to the balcony had a security bar so you could leave it open a few inches or all the way if you wanted to. The sounds of the waves crashing on the shore made for such a peaceful and restful sleep. They have a good size refrigerator in the room that kept everything really cold and a coffee maker with the regular & decaf pods along with powdered creamer & sugar. The complimentary breakfast consists of cereal, muffins & pastries along with coffee. I thought it was a nice touch. I will definitely recommend this hotel to family & friends and my brother & SIL are already planning to stay here soon. I can't wait to come back, this is my new go to when not camping here in Ventura!

Great front staff and view of the beach. That's it. Filthy. No air conditioning. Old and run down…read more 200$. Do not spend your money here.

Not a great experience. It was as under construction and the pool was closed. They did not tell us…read morethat when we checked in. When I called the front desk they told us sorry for the inconvenience and would allow us to check out without a cancellation fee. They also said they'd give us bonus points for the inconvenience. So we said great and we left. But that was on the phone. An hour later they didn't actually check us out. I had to drive back to be checked out. They told me sorry but they assumed I would come to the front after they told me they would cancel. It was an inconvenience and just bad communication. They said I would 5000 Bonvoy points for my inconvenience. But I got 3000. So they get two stars.

A big construction to completely change the hotel is going on and the rooms which are available are…read morewith old carpets and stinky rooms . All three stars are for the hotel staffs all of them whether it is Jessica at reception or any one else . Everyone is trying to make it comfortable for you so when the hotel is renovated it will be a great place to stay I guess Right now not .