I have been taking my daughters to Dr. Brown since we moved here in January. He is friendly, and…read moregood with the girls. Yeah, that seems like it should be a given since he is a pediatrician, but you would be surprised at some pediatricians we've been to! Anyway, it is easy to make same day emergency appointments. And, for well visits the wait is only a week at most. His nurse is really sweet, and very personable. The emergency after hours call service is quick to respond, as well. We had a poison ivy scare and were contacted within 5 minutes of putting the call in. Dr. Brown is also good about referring out for any specialized needs. The only down side to the office is the wait room is shared with another doctor. The other doctor is a general doctor, so there are usually adults- older adults waiting in the same vicinity as the kids. You can tell some adults get annoyed easily, and there are no toys to play with while waiting. But, overall you don't wait more than 5-10 minutes to go back, so no biggie.

My son has gone to Doc Brown since he was 2, he is 15 now.. Fantastic doc, great temperament ,…read moregreat advice, and on time :)

Imagine this scenario for a first-time appointment: You make an appointment with a human for June…read more19th. You confirm the appointment via an automated text received by them for the Jun 19th date. On the day of the appointment (June 19th), you receive another automated text showing the appointment is for June 19th and you drive over and arrive at the appointment time only to find the doors are locked with a sign that says "CLOSED FOR JUNETEENTH". Aces! In addition to us, there was an older gentleman waiting there and was visibly frustrated his appointment wasn't happening either. He was on his phone verifying his appointment was also the same day.

We had a wonderful initial visit with Dr. Staci! Kristen at…read morethe front desk went above and beyond to get our records transferred from San Diego. Dr. Staci saw both my 13 and 7 yr at the same time. I felt like she was very thorough and engaged well with my kids. They left the office happy even after getting shots. We scheduled another visit for my son who has had allergies his whole life, she is the first Dr. that has taken his allergies seriously and showed concern for his quality of life and the king term affects allergies have on people. I highly recommend Village Pediatrics!

Highly recommend! I am so glad I found Village Pediatrics! I am a first time mom so it took me some…read moreresearch and pick a pediatrician. Staci is great and takes her time during the appointment. I don't feel rushed at all and she answers all of my questions. She is great with baby and we will continue to keep going back! Reception is also always nice and friendly. I love the bright colors in the office, it gives baby interesting things to look at. Note: office hasn't wanted to accept state insurance which prevents me from being able to go here with my disabled child.

The doctor was always helpful and did a good job. The front staff can be a bit short with you and…read moremake you feel like you were wasting their time. The biggest issue though was with the nurse. I recently moved out of state and was told I'd be able to fill my meds one time while I find a new doctor for my kid. Once I moved though, the pharmacy told me no because the doctor wasn't liscenced here. Okay I will have it sent back to my old pharmacy in silverdale and have a family member mail it to me overnight. That pharmacy was out of stock until the following week. So I ask them to send it to Fred meyer. They end up sending the wrong script and I call to let them know. The nurse said the doctor isn't going to fill another script because he already tried three times and is no longer comfortable. I tried explaining the whole thing but she treated me like an idiot and told me he probably won't send another request because he has so already a few times. I again tried to explain and she interrupted to tell me they already tried sending it. I was so upset and my son is one day away from being out of medication at this point. Thankfully the on call doctor realized their mistake and corrected it. I just couldn't believe how rude and dismissive this nurse was. I would give them 4 stars but the support staff really needs to be worked on.

Doctors and nursing staff are fantastic! The front office staff is very awkward and unwelcoming…read more They should not work at a pediatrics office.

I really enjoyed the care my children received before the change in management a short while back…read morebut since there has been big changes, I have noticed shift in quality of care. recently my child broke a bone and we needed the care team to coordinate with our medical in a timely fashion so my child could be properly treated by an orthopedic specialist. I was told that it would be handled by the next day but when I was told to expect a call or call them, It was impossible to get through to them for the durability of a week. prolong my child's ability to get his broken bone treated. when I left a voicemail expressing the urgency, I never received a call back nor any response or apology for dropping the ball when a child cared for by them had a broken bone. I eventually felt unsafe with them caring for my children and found a much better primary care physician who handled everything in just a day. which is also a previous physician that worked at stepping stone while under the previous management. if the management was still under the previous owners, the rating would be much higher.

My 4 month old baby has a flat head and a head preference. We got a recommendation for waypoint and…read morehave been seeing them for about 2 months on a weekly and every other week basis later. The staff is great and so helpful explaining things to me. They work really well with my baby regardless of how well rested he is. Scheduling and payment with insurance is easy. They also were happy to decrease frequency when we made progress and want to make sure that we're set developmentally before completing our time with them. My son probably loves this place the most since there are so many fun toys .

ABSOLUTE NIGHTMARE…read more We moved to the area in December, and I was trying to schedule a 12 month for my baby. There was a long wait to get an appointment, and the staff wasn't the most professional or friendly. It was hard to even reach someone. I waited for my appointment, and ended up having to call in to reschedule. When I called to reschedule my upcoming appointment, the receptionist had 'no record' of my appointment. I guess they didn't successfully schedule it or mark it down. This was discouraging and disheartening, but we went ahead and rescheduled and I waited the long wait to the next appointment. When it was almost to my appointment day, the office called me to let me know that I could no longer be a patient there because I was a 'no call, no show.' Without speaking with me, they cancelled the long awaited appointment (at this point it had been almost three months just trying to get in to see Dr. Niran). I called in to try to clear up the misunderstanding. Explaining that I wasn't a no call, no show. Perhaps the office staff didn't see the originally scheduled appointment, but it was somehow successfully scheduled somewhere--and then when I didn't show up for the appointment (they said they didn't even have on their books), I was marked a no call no show? I'm not sure what happened on their end, but I am very responsible and communicative. Whenever I do need to reschedule, I call in advance. The receptionist just went on to lecture me about why the policy is important. I'm like "I agree, but I didn't not call and just not show up and you said I didn't even have an appointment. How could I even be absent for an appointment that, the last time I called in, you told me you didn't have scheduled. They are all over the place over there, and I was losing patience. They said in about a week they could get back with me about if I would be able to be seen as a patient. I told them there really must've been some sort of mistake. I did not earn the 'no call, no show' punishment. They called today saying that we would not be able to be seen because I 'missed an appointment.' There was no understanding or hearing me that it was a clerical error on their office's part and I got falsely accused and kicked out for their mistake. I'm just trying to take care of my daughter. I've already waited three months to see Dr. Niran Al-Agba. Now I guess I have to start from scratch. My child is now going to be due for her 15 month appointment. 've completely missed the milestone 12 month exam. I waited and waited for my Silverdale Pediatrics' appointment, nervous about her going without a check-up for months. Now I'll probably have to wait again to have her seen by another new Doctor elsewhere. They could've at least kicked us out right after the supposed no call no show, rather than making me wait a month just to tell me days before my long-awaited appointment. I waited all that time for nothing. So unfair. This is not right/unethical treatment of a patient who needs care and her mother who is responsible and communicative.

My family loves everyone at this office! The staff, nurses and doctors are so friendly and listen…read moreto my family's needs. 10/10 recommend! :)

We just moved to the island and wanted to get established with our new pediatrician and get…read moreacquainted with the office and staff. It took us almost a week to get ahold of someone, and when I finally did, I was told I needed to download and print the new patient packet from their website, fill it out at home, and physically drop it off at the office. Only after they receive and review the paperwork will they look at the schedule to make an appointment, which I was told could be as far as three months out.I've only had two pediatricians for my kids, so maybe I'm just accustomed to a different system! Our previous offices either provided the paperwork when we arrived or had everything electronically through a patient portal/iPad. I'm definitely not opposed to paper forms--I was just surprised that we have to print and deliver everything ourselves before even being able to schedule.

Sadly.... I wish I could recommend Bainbridge Pediatrics. The doctors that we have seen there have…read morebeen great. But the staff turnover is higher than any business I've ever seen. My child is 4 years old and we are currently on our fourth pediatrician. Additionally, I don't know if I've seen the same front desk person more than one time. So something's going on.

Extremely disappointing experience with Swedish Hospital pediatrics…read more I was billed twice for the same visit, which was a routine infant wellness appointment. One charge was around $320 for the wellness visit and another around $340 labeled as an outpatient visit for the exact same appointment. Previously, I was also charged separately for a 20 minute visit, which is not a short visit, and another longer visit. It felt like I was being billed by the minute without any clear explanation upfront. The breaking point was during a wellness visit when the doctor asked about a prior sinus issue and briefly checked it. That alone triggered a second charge. I was never informed that answering a question during the same appointment would result in additional billing. After multiple calls, they refused to correct it. This feels misleading and unacceptable. Parents should not be penalized for basic care during a scheduled visit. I have since switched providers to a practice that actually prioritizes patients over billing tactics. Take your loved ones somewhere else where they care about providing care more than ripping you off.

While we loved Dr. Obih, we only had a couple of appointments here before our old doctor opened up…read morehis own practice, so we switched back to him. We had positive experiences besides one appointment having a 30 minute delay.