Julia was a breath of fresh air, what a great visit. I haven't been getting annual checkups, but…read morewill from now on. Thanks,

Dr Robinson is the best optometrist I've ever had. She conducts very thorough exams with the…read morelatest equipment. She also listens to patient concerns!! Thanks so much!!!!!

Dr Julie Robinson has been my optometrist ever since I discovered her at Costco Superior, over…read moretwenty years ago. She's definitely the best eye care I've ever had, over a lifetime of glasses.

Dr. Robinson does not provide superior service at all; it is more like substandard service…read more Two rushed visits and I do not have any accurate prescription.

The receptionist checked our insurance to make sure our visit was covered. We were told that the…read moreexam was covered but eyewear was not covered. Turns out that our insurance was "out of network" and did not cover the exam or eyewear. We were billed $403 for the exam. Not a very ethical business in my opinion.

Questionable/shady billing practices and bad record keeping…read more My family had met the out of pocket maximum on our medical insurance. I had already sent a child and gone myself to appointments (annual for the child with glasses, my following up on a now long term concussion) and insurance covered those appointments. I had no reason to believe that annual, regular (preventative) exams would not be covered. (I had believed that it would be part of our medical, not having used this under our current insurance before -- our plan with Kaiser included annual optometrist checks -- and Dr. Nunn was listed as an in network medical provider on the insurance page with no notations for how that would be covered despite my being logged in AND we had met our family out of pocket maximum). They have paperwork with a variety of clauses but it was verbally altered to include that the regular exam may not have inclusion of all the tests they use. I figured even $50 for additional testing they believe necessary might be okay since I otherwise should have no liability. In addition, when I walked in for the first set of appointments (2 children each date, one week apart), I was told they couldn't confirm my insurance so I actually called member services, confirmed they were in network and that the standard exam should be covered -- I noted what it was for and my expectations -- and then put the receptionist in touch with the insurance company. (Did I mention I sent the insurance information to them ahead of the appointments?) Fast forward 3 weeks and I get a bill for over $500 for the first 2 appointments. Now, here is the problem: The receptionists did not have the knowledge to answer my insurance coverage questions, and instead just rushed me to add my initials to the several disclaimers on their paperwork. When I asked about the refraction exam disclaimer (which notes that some insurances do not cover it) , they simply said "that might not be covered." (I took that specific risk but the clause that insurance may not cover standard exam seemed extraneous based on the phone call to member services and sending the info along to reception.) As I continued to fill the paperwork, I did everything, and then proceeded with the routine exams. The exams seemed fine, Dr. Nunn seemed mostly good (she had missed something on my exam but a specialist caught it so maybe it was just an unusual catch for low level reading glasses adjustment -- huge for my concussion related migraines but not necessarily super regular need). Now, however, her billing representative told me that since there are so many insurance plans they can't possibly know ahead of time if there is coverage. This ignores that they had previously billed the same insurance for myself and one of my other children (prior to our meeting our deductible and out of pocket max) and they had those accounts to guide at least some knowledge of the plan.They also have an electronic system to connect to my insurer and could have checked before the day of service. I have now paid over $1000 for four appointments. Her biller left me a message that if there were symptoms like headaches, that could change the insurance coverage. First, one of my kids did note that several times so they didn't make proper notes that day and second, this seems to be asking me to note symptoms after the fact to deal with their incompetence with the insurance (and someone less scrupulous may have made something up and participated in insurance fraud).The total bill was over $200 more, by the way, than the private pay cost that I was offered (at the same time I was asked about symptoms in a voicemail that I have retained) which was revoked with no notice.  The office may look fancy but their billing and record keeping practices (in my experience) are a real question.

Both Dr. Rohr and Kennedy were amazing to work with. Prompt service, friendly staff and very…read moreprofessional.

My experience at Summit Vision Care was exceptional. Every single lady that I interacted with was…read moresuper kind and made it a very comfortable experience. My insurance doesn't cover this place but it is so worth it to spend the extra money to come here. I highly highly recommended coming here to get your eyes checked!

Dr. Koditek is amazing. This review has nothing to do with his level of service, knowledge or…read moreexperience. On the other hand, there is a staff member there that can be very rude and passive aggressively judgmental with any option you choose that is not hers. At first, she comes off helpful, then she starts judging you and your choice of frames. To say the least, I felt belittled and not treated with respect. I normally don't go out of my way to submit bad reviews, but I wanted to share my experience to hopefully brace any future or existence customers that go to Carbon Valley Eye Care. It's unfortunate that that one experience is making me contemplate taking my business elsewhere. My suggestion as someone who has worked in customer service for 12 years, it might be a good idea to have some sort of frequent customer service training (there are plenty of online trainings that don't cost much and would really help staff make customers feel respected and welcomed) it's such a simple skill that unfortunately for some has to be learned.

My family and I have been going to Dr. Berger and Dr. Koditek for several years (long before they…read moreopened this office in Frederick. I do highly recommend them both however I cannot say the same for the office staff or the lab that makes their lenses. The glasses I purchased were loaded with all the extras (anti-glare, anti-scratch, polycarbonate, photo sun, etc.) however within a year I noticed that the lenses seemed cloudy and no amount of cleaning made it better. I took them to the office and they replaced the lenses under a 2 year warranty. Thought everything was good. Unfortunately when I went back to replace them again for the same issue (called crazing) I was told that they couldn't honor the warranty on the replacement lenses as the warranty only covered the first pair! Worse yet, the woman I spoke with insisted that the only way that this would occur is if I left them in extreme heat which I had not. It didn't matter, she insisted that "everybody does this when they take them off and leave them on the dash" (something that I never do!). It didn't matter, she was convinced that the issue was mine and only due to my leaving them in a high temp environment - couldn't be anything else! Interestingly my record showed these lenses being replaced twice for this issue and somehow I don't have any recollection of that. I suspect that it really is a quality issue with the lab that this office uses as I purchased a different set of glasses from an eye doctor in Firestone (scheduling issue trying to get in with CV Eye Care) and haven't had any issues with crazing of the lenses for that pair. My wife recently took her glasses back to CV Eye Care for the same reason (first time) and they replaced the lenses without any issue (she spoke with someone else). The lack of customer service from this woman and the real possibility that they are using an inferior lab for their lenses makes it clear to me that I should take my business elsewhere.

Adding my name to the hat of excellent experiences. They call themselves the Eye Doctors of…read moreLouisville, and in my experience, they've earned the name. While there may be other providers in town, this team sets the standard for care, clarity, and community connection. Tucked away on Hecla, the Harris docs are youthful, highly competent, and experienced professionals who are enthusiastic about eye care. And they don't miss a beat. It is a breath of fresh air coming from being treated like a number, as a case study for a clumsy intern, or from a jaded doc who barely says a word to educate you, or with whom you must ask 20-questions, before sending you out the door with a big bill. They are collaborative, straightforward, and want you to know what's going on with your eyes, what they will be monitoring, and how your family history may affect you. No surprises. Their bedside is excellent. Additionally, they have paired up with excellent craftsman-opticians to hand-cut, assemble, and adjust your eyewear to custom fit you via their in-house lab. Seth took care of me. He is a master optician and a consummate yet down-to-earth professional who knows his trade. So, you can say goodbye to cheap eyeglasses arriving surreptitiously on your doorstep from the internet. They might do for backups -- but once you've worn eyewear crafted here by these folks, you won't want to go back. I discovered that they do a lot of local outreach and are in touch with both the needs and resources of the community. I hit a rough patch, and they were willing to work with me to restore my vision. You simply can't find that level of care and compassion at a corporate chain like Costco or Pearl Vision, where you're treated as just another customer. Nor at high-turnover practices where providers constantly change or the focus is on volume over care (such as I found at Boulder Eye Surgeons). If you ask me, this level of care and attention is what's needed to balance our backwards healthcare system that treats eyes as luxury organs (and teeth as luxury bones). All that is left to say is that this office and all its staff are quality, hardworking folks who care about doing a good job and genuinely appreciate the people and community they serve. They do not skimp on patient care and satisfaction, no matter your condition. If you have ever felt like just a number or in the dark about what's going on with your vision, then "look" no further than Eye Doctors of Louisville. They work hard because they know you do, too.

Can't say enough good things about this place. Dr. Alisha Goshinska Harris makes me feel heard,…read moretakes her time, and explains things very well. Honestly, one of the best providers ever!!

I had a wonderful experience with NuVision Eye Care…read more The glasses are displayed nicely in an approachable way with lots of mirrors around and transparent pricing. They have a good selection of frames for men, women and children. All employees were friendly and didn't pressure me into a bunch of add-ons, and they accept my insurance. Everything was simple and easy.

NuVision eye care did an awesome job taking care of myself and my family…read more They utilize technology that not all eye care locations have, which allowed us to see our entire eye (front and back) to look for any health issues. Most importantly, my wife said "best glasses I have ever had, I get lots of compliments". Happy wife, happy life!

Eyecare Center in Boulder & Dr. Eric Dupuis are outstanding! While traveling I had a contact lens…read moreemergency and needed replacements right away. After looking at reviews of optometrists in the area I contacted Eyecare Center and explained my situation, without hesitation or any attitude (I run into that more and more these days), the office had me come right over. I saw Dr. Dupuis, he was great.. professional yet personable, and witty without the use of tired, corny eye jokes my eye doc back home uses. I originally had just planned to just buy a pair of replacement contacts, but Dr. Eric took the time to check my contact lens prescription to ensure it was still accurate...it wasn't. He gave me an emergency pair of contacts with my updated prescription. Their pricing on lenses was less than what my eye doc back home charges so I ended up ordering more through Eyecare Center to have mailed back to my home. The only negative is the fact they're located in Boulder and not where I live, otherwise I'd be switching to Eyecare Center & Dr. Eric for my eyecare needs. Big thanks Dr. Dupuis, keep up the great work!

Worst customer service ever. Bought two pair of glasses and received them roughly 2 weeks ago. One…read moreof the glasses gives me double vision unless I strain to focus. Went in to see what they can do about it, waited over half an hour and then was informed that they can't see me any time soon because they have to prioritize customers that just received an exam. I have to make a special trip so asked if I can make an appointment, no, just have to come in and hope they have time. I spent almost $700 on these glasses. I