Adding my name to the hat of excellent experiences. They call themselves the Eye Doctors of…read moreLouisville, and in my experience, they've earned the name. While there may be other providers in town, this team sets the standard for care, clarity, and community connection.
Tucked away on Hecla, the Harris docs are youthful, highly competent, and experienced professionals who are enthusiastic about eye care. And they don't miss a beat. It is a breath of fresh air coming from being treated like a number, as a case study for a clumsy intern, or from a jaded doc who barely says a word to educate you, or with whom you must ask 20-questions, before sending you out the door with a big bill. They are collaborative, straightforward, and want you to know what's going on with your eyes, what they will be monitoring, and how your family history may affect you. No surprises. Their bedside is excellent.
Additionally, they have paired up with excellent craftsman-opticians to hand-cut, assemble, and adjust your eyewear to custom fit you via their in-house lab. Seth took care of me. He is a master optician and a consummate yet down-to-earth professional who knows his trade. So, you can say goodbye to cheap eyeglasses arriving surreptitiously on your doorstep from the internet. They might do for backups -- but once you've worn eyewear crafted here by these folks, you won't want to go back.
I discovered that they do a lot of local outreach and are in touch with both the needs and resources of the community.
I hit a rough patch, and they were willing to work with me to restore my vision. You simply can't find that level of care and compassion at a corporate chain like Costco or Pearl Vision, where you're treated as just another customer. Nor at high-turnover practices where providers constantly change or the focus is on volume over care (such as I found at Boulder Eye Surgeons).
If you ask me, this level of care and attention is what's needed to balance our backwards healthcare system that treats eyes as luxury organs (and teeth as luxury bones).
All that is left to say is that this office and all its staff are quality, hardworking folks who care about doing a good job and genuinely appreciate the people and community they serve. They do not skimp on patient care and satisfaction, no matter your condition.
If you have ever felt like just a number or in the dark about what's going on with your vision, then "look" no further than Eye Doctors of Louisville. They work hard because they know you do, too.
