Chana M, our waitress was the best waitress my family and I have ever had! She was so friendly, relatable, and professional at the same time. She needs a promotion or something! read more

Food was not ok. Our order didn't come out as requested but we made it through the meal. Salad was skimpy Salmon & rice is a Nooooooo! It tasted like ocean-it was not good not fresh I could have made that at home!!! And much better-with seasoning Misters steak was sooo not right-he just kept on keeping on. He didn't want to wait another 40 min Lady had about nine tables. Had to wait n wait for her... one can't make all the money! Tonight was horrible. We sat by a lady running her mouth on the phone! And her kid was beating on the seat Next time I must remind them to NOT put me in a space where there are any children if all possible. He was running and hitting on my seat. I was pissed! I didn't enjoy my evening)was trying to celebrate my birthday). I asked for a to go box to get out of there. It wasn't working in my favor uughhhh Maybe I'll try again another time Mostly likely not Improve customer wait times Check back a little more often Double check the food, I mean it didn't look good but Mister kept saying we will be ok-NOT! read more

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I gave them a 3 because unfortunately I wasn't too impressed. They are definitely understaffed which is unfortunate. We came on a Saturday night & the wait was very long, which we expected on a Saturday. But when we were finally seated, there were so many empty tables that remained empty. It took a very long time for our server to make it to the table, but she was very nice & as helpful as she could be. The main reason I gave them a 3 is because I don't believe I received the correct steak. Both of us ordered a ribeye, but they looked completely different. Even the server who brought out the food called mine a NY strip. After telling him I ordered the ribeye, he took it back, then came back a few minutes later saying he was mistaken & it was indeed a ribeye. Other than that mishap, the food was ok. It wasn't great, but it was good. Those drinks were really good! read more

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Just left great service as usual, and great food, this location is good and the new manager has a great attitude. read more

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Came in on Saturday for date night. The food and staff was on point that night. Everything we ordered from start to finish was delicious. Stephanie was our server and she was attentive and patient. We started with ceaser salads.The Parmesan crusted lambchops are back. I enjoyed them. Next time I get them I will get them plain. The steak was cooked to perfection juicy and the correct temperature. We also had long pour margarita. read more

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We've never eaten at Longhorn's but their salads are good so we ventured off to try it and it did not disappoint. It was pretty busy even for a Sunday night. I saw lots of families, couples, and groups. The good: great staff, quick service, you get exactly what you pay for. Areas of improvement: drinks could have been stronger -- my sangria tasted like Welch's grape juice. That's it. If you're expecting a Capital Grille experience, you'll be very disappointed but for a chain, it's actually pretty solid for steaks and the like. read more

Love this place. Food is always cooked and flavored as I asked for. I've only ever got takeout, but the process is easy and painless to have it brought out to your car. Highly recommend the loaded potato as a side because it's delicious. read more

The restroom was absolutely filthy and with no soap. No soap in the restroom means the employees are not washing their hands. I said something to the assistant manager on duty and she explained that she didn't have someone working that day who's job is to maintain the restrooms. I guess that means a disgustingly dirty restroom and no soap at an easting establishment is acceptable? This should be a major health violation. We frequented this Longhorn previously and it was decent. It's hard to believe how poorly run and filthy the restaurant was during this visit. We will not return. read more

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Ok so I have to say we were seated quickly but it took a few minutes for the waitress to come I didn't stress to much because I could see it busy with large graduation parties but my food was good I had a ribeye steak with baked potato and salad we were in a party of four my husband had lemon grill garlic chicken which was cooked a lil to long but they did replace it with no problem I would say I would return and Thanks Lauren for the great customer service. read more

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Tip- on busy nights put your party on the waitlist by going online. You can checkin while you're on the way and won't have to wait as long. My husband and I went on a Saturday night of Mother's Day weekend and only waited 10 minutes in the car after checking in online before we left the house. We were seated and service quickly followed. As you can see from the picture I got the Parmesan crusted lamb chops and a lobster tail. The lobster was okay, not the best lobster and I probably won't order it again but it was tender and had a nice grilled flavor. The lamb chops were just okay too. I got them medium and they were cooked perfectly and tender. The Parmesan crust was good but if I order these again I would do without the Parmesan crust. What they really needed was a good herby salty garlic butter. Overall they were satisfying and 5 lamb chops is a generous portion size. read more

LongHorn Steakhouse - Parmesean crusted lamb chops and 4oz. Lobster Tail - Steakhouses Near Me - Austell, Georgia

ongHorn has always been one of our favorite restaurants, but this visit was very disappointing. We were seated next to the bathroom and politely asked to move. The hostess, Kalia, was rude and loudly said there were no other tables, even though several were clearly open. After my husband questioned her, she finally moved us. To make matters worse, my food came out cold. Our server was Ok and maybe he was tired considering it was late, but the hostess's attitude and the poor food quality ruined the night. I expect much better from LongHorn. I hope management addresses these issues. read more

i love Longhorn and yes this particular one is my favorite. Jason and his staff are amazing food is great but the new kitchen manager is not friendly and has poor customer service. I see why they transferred him from Douglasville to Austell. You can change the restaurant but you can't change the person. read more

I recently visited LongHorn Steakhouse and had a mixed experience, but I have to give major credit where it's due--our server, Anayvah, was absolutely amazing. From the moment we sat down, she was attentive, kind, and made sure we were taken care of the entire time. Her attitude was so positive and welcoming, and she really went above and beyond to make our experience enjoyable. Honestly, she was the highlight of our visit. As for the food, it unfortunately didn't quite match the level of service. My salad wasn't as fresh as I would have liked, and my steak was tougher than expected. However, the broccoli was cooked well and tasted great. Even though the food missed the mark a bit, Anayvah's exceptional service truly stood out and made a lasting impression. She is definitely a gem and made the visit worthwhile. read more

Good restaurant, just be careful with to go orders. Make sure you have everything before you leave. Sometimes they miss something.

I visited this location for the second time ever on 3/3/26 at a little after 6pm. I sat at the bar and stated I wanted to place a to-go order. I was told a specialist would be with me shortly. I was not askied if i wanted a drink so i asked if i could order a margarita. I drank my drink and sat there with an empty glass while i waited on my food. The bartender literilly ignored me. She took care of everyone at the bar except me. I felt like i was in the twilight zone. It was so bad the ladies next to offered me their drinks or to buy me one. I declined. So even if it's policy to not serve to-go patrons drinks, she could've asked if i wanted water or something. On top of that, i finally got my food (the trending lamb chops) at a little after 8pm. This is unacceptable. Do better Longhorn. read more

It's been a couple of weeks now, but I'm finally getting around to reviewing this restaurant. The thing that really stands out about our visit, is that initially my steak wasn't cooked to reflect my order. The manager, Lesia Graham, came to our table and took care of that, replacing my steak with one that was perfect! She went above and beyond to ensure that we were satisfied, even taking my order off of our ticket. She was extremely courteous and personable. This is a valued customer service attitude that gets more and more rare these days. The meals my wife and I had were exceptional and customer service, as mentioned, was awesome all the way around and we will certainly come back! read more

Check your receipts and monitor your accounts. I always round to the nearest dollars at restaurants with included tip. So like if my total is $14.54, I pay $5.46 for tip and the total would be $20. Doing this has allowed me to catch when waitress enter for different amounts. They did this at this LongHorn and when I brought it to management's attention. She was nonchalant and told me it was an honest mistake and that she would putting the difference back on my card. I am yet to see it. So beware. Check your money and accounts to verify nothing extra is being added days later for extra tip. Fraudulent charges! FYI I sat at the bar and the waitress was a short white female. read more

Everything was great here. We didn't have to wait long, but this location was busy for a Sunday night with lots of larger parties. We got the shrimp appetizer, Parmesan crusted chicken with a ribs, and a renegade steak. Everything was made perfect and very delicious. Our sever was really attentive as well. We will be back! read more

LongHorn Steakhouse - Steakhouses Near Me - Austell, Georgia

Bartender is very rude and gets offended it you do to go order. Dont do take out here because the bartender may yell at you! I tried to tell manager about situation and bartender starting arguing and yelling at both of us. read more

We keep trying Longhorn.... We really are hopeful so we wait six months and try a different location. We are beginning to get weary of trying. We were impressed with wait times because usually on a Friday night you can easily expect 45 mins and upwards at any local steakhouse. We were seated in about 15 so good beginnings! Ordered drinks and starters. His salad arrived for his dinner plate before any starters arrived. We ordered stuffed mushrooms and French onion soup for me. My French onion soup followed his salad a close second. Not homemade French onion soup and lukewarm. Next to arrive was our stuffed mushrooms and the filling and cheese were tepid at best. The cheese on top melted but the insides of the mushrooms and filling were still chilled. Almost immediately after came the bread AND our dinner plates. Our table was over full and we had barely eaten one mushroom and now we had to choose between items. He ordered the Ribeye, loaded baked Potato along with the aforementioned early arriving salad. I ordered the sirloin and grilled shrimp with Brussels sprouts. He had zero complaints on taste but his medium steak was medium rare, no warm pink center there. My sirloin was perfect medium but lacked flavor. I didn't even eat a second shrimp because I could not get the first one off the skewer and it wasn't warm. My favorite thing on my plate was the grilled corn! The Brussels sprouts were far from crispy. Too much sweet sauciness for my taste buds, needed more acid to offset. All this said, the biggest reason we get disappointed in Longhorn is their standards of cleanliness and upkeep. Monthly maintenance lists exist for a reason. These lights are ridiculous on filthy. Every light in the restaurant was the same level of filthy. These two had bug tracks...tracks where the bug crawled through the layers of dust and dirt to die a tragic death. And this is OVER tables... I looked as we walked out and even the entrance fixture had the layer of dirt and dust inside it, but even more of it. Mr. Rodenroth, managing partner, time for a closed work party to deep clean and bring up the level of food prep. $100 meal and we left a lot behind. Our waitress benefited most of all because while everything else was less than acceptable, she was great! read more

I must say that Long Horn is one of my favorite restaurants.I ordered the new corn on the Cobb. And also ordered the Parmesan chicken. That food was beyond exceptional. It was seasoned just right. They grilled the corn and it had some white sauce on it. The chicken is very flavorful, cooked just right. Service was also great as well. read more

LongHorn Steakhouse - Fire-Grilled Corn On The Cob, chicken Parmesan Crusted Chicken, Caesar Salad - Steakhouses Near Me - Austell, Georgia

Sat for 25 min. at take out. My filet was uneatable; I ordered it Medium and it was overcooked. My salad was full of water. My baked potato was evidently left over from lunch. My entire dinner was thrown out. Being on a fixed income and looking forward to a nice Sat. dinner did not work out. I will mark this restaurant off list and save the money. My spouse choked his down. $63.00 down the drain. We will not be returning. read more

Haven't gotten our entrees yet. But wanted to point the cleaners were taking care of the table next to us and had the most inappropriate conversation regarding pimple care and smells. When I pointed out to them that I could hear their conversation and it was not the issue to discuss in an eating establishment. They silenced themselves and didn't even offer an apology. Needless to say it put a damper on the meal for me. I will say our server Olivia was outstanding for the moment we were seated.End result I took the majority of the meal which was an Outlaw steak with Mac and cheese home because my appetite was ruined. read more

We went to Longhorn in Austell Saturday night. The wait was extremely long but we were seated before our original wait time. I have two children with autism and we don't go out much but when we do I appreciate patience. Our server saw my son couldn't sit still and my wife wanted to leave. The server gave my son 10 crayons to build a "house" so we could enjoy dinner. Thank you Holly. We will come back and ask for you. read more

I really enjoyed my 12oz New York Strip steak tonight! Cooked med-rare to perfection! As my side, I also got mashed potatoes and nice size asparagus, and mushrooms on top of my steak. Don't worry, my picture does not show my side plate of the asparagus I ordered, I just added 3 to my plate at a time. Come here! Enjoy! read more

LongHorn Steakhouse - New York Strip - Steakhouses Near Me - Austell, Georgia

Great food, nice servers. It did take a while for us to be greeted. The Mac & cheese wasn't as cheesy as usual & the chicken parm wasn't either. Maybe there was a new chef back there. read more

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Me and my significant other went in on a busy Friday night at about 7:30. Got in quick, All food was cooked well and very quick out of the kitchen. The service was top tier, you can tell they are busy quite often so the staff is efficient and proficient at their jobs. Overall great experience the kitchen and our server Olivia was exceptional. read more

Great 7 Pepper Salad! Steak perfectly seasoned and cooked. Fresh lettuce. Always great service.

I've been here a few times before. This location usually stays pretty busy because they offer great service and great food. I visited here Friday to take my cousin out for his birthday. He had the chop steak with rice pilaf and a cesar salad. He added seasoning to his chop steak gravy but enjoyed it overall. I had the outlaw with a sweet potato and steamed broccoli. The steak was seasoned pretty well. I feel my steak was cooked rare instead of medium rare but it was still full of flavor. I just cooked it a bit more before i ate it as leftovers. Sweet potato came with a choice of cinnamon and brown sugar. That was really good per usual. The broccoli was steamed with the perfect crunch and flavor. I also got a long pour of my favorite wine chateau st Michelle Riesling. My cousin ordered a long pour of Merlot. He's into red wines, so he really enjoyed his wine. We ended up sitting at the bar because the wait was roughly 30 minutes. We were called sooner than 30 minutes but since we were already at the bar we decided to stay there instead. Good thing we did, Alex and Laura provided great service despite how busy they were. Only con is the parking. The parking lot is overly crowded with all the take out orders which eats up a lot of dining spaces. People were just parking anywhere. We had to park in the lot of hobby lobby. Hopefully all the construction going on will result in a renovated lot with more spaces for Longhorn. Besides that, a fairly good experience overall. I recommend. read more

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Today's experience was good. The steak tasted like something from a movie. Service was decent they were fast but they had alittle trouble with bringing my drink back. Overall great place and I would recommend read more

LongHorn Steakhouse - Food - Steakhouses Near Me - Austell, Georgia

Great experience! Food came out fast and was delicious! The service was top notch! Workers and manager are very friendly and care about the customers experience from start to finish! Also, restaurant is very clean! read more

Brianna A was an amazing server! She was well knowledgeable about the menu and attentive. The manager on duty, Philip, was great too! Overall good staff experience. Decor, menu updating and cleaning could be better. I recommend this location. read more

Decent visit. Food was fresh and server was great but food took a long time to come out. We went after the lunch crowd but before dinner. It wasn't super busy but there were quite a few patrons in the restaurant. Food was great! Wild West shrimp was really good! It had been a while since we last visited but we plan on going back soon. read more

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Had lunch here today and I really enjoyed it. We sat down with Raegan at the bar. She was very attentive and kind. The food came out quickly, it was hot and it was tasty. Chyra was also really kind. Nice place to stop and have lunch at. read more

LongHorn Steakhouse - Steakhouses Near Me - Austell, Georgia

Amazing service, amazing drinks and our waiter Julian was a wonderful server and we appreciate it. The food was awesome, and it was quiet, wonderful and very nice. read more

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I did a group order on 7/17/2024 - consisting of 6 different orders - It was a pretty big order - meals - side items - desserts / we placed the order online - one of our co-workers picked up the order - I will say for the time we ordered it was a lunch rush - our whole order was exactly how it was suppose to be - nothing was misplaced - no missing items - food at the temperature it was expected to be - packaged with care - portions we just right - We we skeptical at first, since we normally do not get great service when we place online orders - go pick up orders - but this was our first time ordering from Long Horns and WOW - it is so nice to know customer service still exists - appreciation for the patron - and the time and care it took to package everything up - We love the fact that we had so many different items - but nothing was out of place or missed - this speaks volumes none the less - thank you for caring - thank you for such wonderful service - we pay we will continue to receive this spectacular service each and every time we order - V/r, Piedmont Healthcare Workers read more

Came here to celebrate my grandfathers birthday. He loves longhorn but today seemed to be very off for whatever reason. Our waitress was Kayla. I'm not sure if she was overwhelmed or what but she was very short when it came to serving us. I noticed another table she was serving for totally different energy. She messed up on my grandmothers order and made it seem like an issue when we were trying to get her order corrected. Long story short if i were to go back to this location. I wouldn't want Kayla to serve me at all. Not even a drink. Because that was almost forgotten at the bar. But shout out to the young lady took over after we complained to the manager. She came and gave us a better experience. I don't want to mess her name up so I will call her Gigi for short. Thank you for picking up Kayla's slack at longhorn on 4/27 read more

Average steakhouse fare. It's still great for families and a decent dinner. But my Dad - whom chose Longhorn for his birthday - was not too happy. We'll probably go back to Outback, per his request, the next time he wants steak. read more

0utlaw rideye Steaks are tough. It would appear they change vendors. Last three times I've been there over three months steaks are not the same as 2 or three years ago. The price is up $10. Sad to see. read more

You may not think of a chain restaurant as having great food but Longhorn does!! Recommend: salmon, Parmesan crusted chicken, white cheddar mushrooms. Drinks! Best margarita I've had in ages! Mango! Great friendly staff. Reasonable prices Give it a try! read more

LongHorn Steakhouse - Steakhouses Near Me - Austell, Georgia