Let's talk about the mozzarella sticks... omg. They are everything--crispy on the outside, cheesy on the inside, and just perfect every time. I could honestly go just for those and be happy The food overall is always solid, portions are good, and the drinks are decent for a chill night. It's one of those places you can count on when you don't feel like doing too much but still want good food. The vibe is laid-back, service is usually quick, and it just always gets the job done. Definitely staying in my regular rotation read more

We love Chili's! The food and the price is unmatched! We love coming here for lunch with the family! The service.. ehh.. I'll just say maybe it was a busy time. But, we never had a bad experience here! read more

Our server Ruth was great. On the back of the menu there is a three for where you get a main course, side , and drink for around $16. I had the pasta, a side salad, and flavored tea. All pretty good and I had so much food I brought 1/2 home! Give it a try. They are trying to upgrade read more

Chili's - Shrimp Alfredo pasta - Bars Near Me - Austell, Georgia

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First let me say Amber our waitress was excellent was on point with the menu and recommended things the food was very good and fresh the drinks were ok but all in all everything was delicious and excellent read more

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We went to chili's yesterday for lunch, I always have great customer service from the hostess and all the servers always, but this restaurant never has enough help the servers work so hard here please hire some help. I ordered the chicken and bacon nachos and they were good and will order them again. read more

Chili's - Chicken and bacon nachos - Bars Near Me - Austell, Georgia

Ate here at 7:45 currently on the bathroom floor with food poisoning at midnight waiting for the next round of sickness to come. My husband isn't as bad but he is also sick. We both had burgers. So no I can't say I recommend eating here. Please save yourself and stay away. read more

The customer service and food was disappointing. The food was not fresh at all. We sent it back and it still was the same issue.

inability to work within the time frame that Door Dash provided. And by the time my order arrived, the food was cold and unappealing. The photo shows microwave instructions... Why would I want to curdle my sour cream in a microwave, I ask??? Just a ridiculous experience! First Door Dasher had to pull herself off the order to allow for another driver to make money! Just appalling!!! This location has been unsatisfactory since 2020 and I do not understand why Door Dash is even offered, due to their consistent laziness, excuses, and lack of empathy! read more

Chili's - Why should I microwave a plastic bag that contains sour cream??? And NO CHIPS! - Bars Near Me - Austell, Georgia

The service from Makayla was quite amazing from the time we walked into the restaurant. Her smile and personality lit up the room. She was very attentive but not overbearing. The food was excellent with large portions. The chicken nachos were awesome. I would definitely recommend this restaurant on Austell Road. No wait time. Don't forget to ask for MaKayla. read more

Love this 3 for me deal! Got the Old Timer burger with corn on the cob for a side. Came with drink and appetizer, I upgraded to chip Trio. Includes 3 dips of choice with the fresh chips + $3. The 3 for me is $10.99. Always friendly service here and a nice clean atmosphere. Burger was great. This is actually a really good value, considering what the fast foods have been charging. Plus a much better meal. Definitely will be back. read more

Chili's - Bars Near Me - Austell, Georgia

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Kelvin, from the moment me and my young ladies walked in you were phenomena. I had to point to the lady who was seating us because I wanted you to be our server. You have white glove service and deserve everything plus more. You were very attentive and quick. I tried doing the survey at the end of our meal but once I got to the part where I can type it in it clicked off. so I wanted to make sure before we left oit your place of business to make sure this get put in. Just a tid bit we just moved up here and you just were awesome and I really apprecital you treating us like the humans we are. We left your competito that's less than a mile away just because we didn't get treated properly. Thsts neither here or there but all and all your amazing and we kids really enjoyed it here. We will be back soon hope we can have the choice again so you can be our server. read more

Our server Makayla was so welcoming and quick to get us anything we needed for our dining experience! She was very accommodating to all our requests! read more

Never can get seated. Servers must quit all the time. Always a 30 minute wait. We go somewhere else with no wait I can understand at rush hour but at 3:30 I. The afternoon. No. read more

Malayala was amazing. Very nice, patient and she especially surprised me for my son's birthday. He enjoyed it very well.

For those of you who remember the grand old days of Chilis in the 90s, understand that those days are long gone! This includes service and food quality. Sad state of affairs post Covid. I've always liked their baby back ribs , but can always find an excuse to go somewhere else. Maybe it's just this location. You are rolling the dice here. read more

The food was HOT! Michael the server was FABULOUS! Very attentive to needs. Came quickly when sat at table. Had drinks in a timely fashion not long after ordered. Food quickly followed after ordering. HIGHLY RECOMMEND GIVING THIS LOCATION A TRY. BETTER THAN NC LOCATIONS WE HAVE BEEN TO! read more

Food super hot - thank goodness Service was goood! The ambiance is good. I like music but it was a tad bit loud. Clean & quiet (like not a bunch of folk's screaming to talk). Perfect lunch hour read more

Chili's - Chips & Salsa - Bars Near Me - Austell, Georgia

Hostess obviously had no idea what she was doing. The whole dining room was empty and she told multiple people(party's less than 4) that it was going to be a 45 minute wait including us. The manager quickly took noticed and sat us but was very disappointed. Food is usually good but it was terrible tonight. No exception service. I feel terrible for the workers and feel for them but I shouldn't be responsible for paying you in tips. This places needs serious revamping and better training! read more

I have visited this restaurant twice and attempted to sit at the bar. The bar woman was there both times and was extremely rude. Won't be visiting this restaurant again.. cannot speak for the food ambiance is okay. read more

This location has the nastiest employees you could ever imagine,I will never visit again, we asked for a manager and they sent another employee to talk to us and he came with a attitude,we are going back tomorrow to talk to the Gm read more

shit Hole . Watched two female servers run their fingers through and braid a males hair for at least 10 minutes in plain sight of us bar patrons on Sunday not wash hands and serve food touching the fries. Absolutely disgusting. Gross - appalling - zero leadership read more

So with inflation and the fast food restaurant prices going out of control come to Chili's instead for lunch. For 10 bucks you can get a drink, starter and decent meal. Such a better value. I have gone twice now and will never go to another fast food chain for my lunch again. Had the boneless wings and fries with soup. So good! read more

That's it, I've had enough of these chain restaurants and fast food spots, especially in GA. We are ALLLLLL feeling inflation but like come on. I ordered the chicken crispers combo and not one but BOTH of my sides were missing. Additionally, since when was there an up charge for the loaded mashed potatoes? There was never an additional $0.50 charge. Since when was there an up charge for salad? I'm seriously baffled. I ordered a side salad with my child's meal and just YUCK. The lettuce was wilted and brown it was soooo gross. Thank God I inspected before he ate any. I called to let them know they missed my sides and they gave me a partial refund. Most places will give you a full refund on the meal they messed up. Talk about nickel and dime. I'm just over every single establishment that sells food. Increased prices with decreased service and quality. Makes no sense read more

Chili's - Soggy lettuce - Bars Near Me - Austell, Georgia

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an hour to get food. Everyone scrambling left and right to complain. Only Offered chips and salsa after 30 minutes already of waiting...can y'all make this place an ulta instead.... read more

To begin with, the food was disgusting. In the middle of me eating there was a young girl choking and I got up to help her. I looked at 3 employees and told them that I needed help because she was choking. They all looked at me and walked away. Chilis needs to give their employees cpr classes. read more

If i could give 0 stars i would. Very slow service. I have never had an experience like this. While waiting, we saw a couple get seated and saw them leave 15 minutes later, i'm assuming they never got a server. We got seated and immediately ordered our food since we already knew what we wanted. We ordered our food at 9:00-9:05pm and my dad did not receive his fajitas until 10:00pm. My mom ordered a margarita and the server forgot all about it therefore did not receive it until 9:30. My dad asked for a refill and never got it. Didn't even matter anymore so we just left. If the kitchen lady never handed us our dishes, i don't think our server would've ever gave it to us because the food was warm, not hot. Food was delicious but service was diabolical. read more

I ordered street corn and drove home to be disappointed to find my two corns were plain check your to go order before leaving read more

Chili's - Bars Near Me - Austell, Georgia

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We took a gamble on this chilis after reading some of the reviews, but happy to report that our experience was great! Food was good, service was great! Daniel was our server and he was amazing! He was super personable, checked on us multiple times and was super quick :)) read more

Basically, wanted something quick to eat vs Fastfood so here I am. Ordered the ultimate cajun pasta with the eggrolls. It was a pick-up so I will not complain about the eggrolls being a tad bit soggy, but still good. Pasta wasn't bad, but for the price you'd expect a little bit more shrimp and chicken. Parking lot is huge here so finding a spot is never a problem. Have to say I enjoyed the cheesecake also. Not much to rave about being it's a chain, but it satisfied my appetite. read more

I've been to this chillis over 10 time times and never have i ever been more disgusted,disappointed, & unsatisfied with an service! i will never be returning this location management sucks, the employees are NO better just overall VERY disgusted! read more

I haven't been to Chili's in a couple of years because my last time was so disappointing. The quality of the food was horrible but I decided today I would give them another chance. I was with my monthly ladies group and we are accustomed to waiting to be served because of the size of our group. However today was beyond tolerable. Our entire party had been waiting over an hour to receive our meals. When we notified the manager he made excuses. There was no attempt by the manager to apologize to our group. Never again Chilis. read more

Food is good but wait time is ridiculous. Me and my 4 year old wait time was 1.5 hours ended up going to red lobster up the street and was served and fed by the time I received table ready reply read more

I am so disgusted by what I received at Chili's today. They gave me a salad that had brown lettuce, soggy old cucumbers and soggy cheese. This salad had to be days old. Please be careful eating at the spots, you might get sick. If I could give zero stars I would read more

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I absolutely understand why most chillis is closing. The chicken crispers taste like rooster nails. It's gross and I would like to participate in the closing ceremony. read more

Took my daughter for lunch and this was our very first time at this location. It wasn't many people inside but they were kind of short of staff so we waited at the front for about 5 minutes and was advised she was getting tables cleaned and would be right with us. Once seated, we ordered an appetizer and our entrees. The appetizer came out at the same time as the entrees and the lady who brought the food (not the server) apologized but it wasn't a big deal for us! Our server was nice and efficient. The food was great! read more

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Michael was amazing! He was so nice & extra attentive as we told him it was our first time!

Abigail is very professional with handling orders and is very accommodating and is very attentive , really love the service here and I love coming to this location to pick up my orders read more

Got a Togo triple play with just tenders and egg rolls. Tenders were ok. The egg rolls were disgusting. They had a weird bitter after taste and the ranch was watery. First and last time here. YUCK!!! Service: the cashier walked away back in the kitchen while I was still processing the transaction. It was kind of weird. I don't expect much from places like this in terms of service. They hire whomever agree to show up. I really had a taste for the egg rolls and those were the worst I've had at a chillis. Chicken Crispers Southwestern Egg Rolls read more

Every time I go to this place it's empty and the wait is extra long. Covid may not be completely over but it has definitely calmed down to a point where businesses are operating more like normal again. There is no reason to be understaffed to a point where the restaurant can't run effectively on a slow Tuesday night. I only gave two stars because I used to visit this location and was quite impressed but the last few times have been very unsatisfactory to the point where I have not been able to be served in a timely manner or even be sat at a table. read more

This is the absolute SLOWEST and I means SLOWEST restaurant I've ever been to in my entire life and that's no joke. If you have time to spare then I would recommend this chili's but if you're there for a good time but not a long time please pick another place. read more