I went here with my cousin who wanted to get fish for dinner. We went through the drive-through, which had no line at the time. The person taking our order was very nice and friendly. He explained that there would be a wait as they prepared the food, which is always good for me because that means it's going to be fresh. We ordered catfish and fries which also came with shrimp. Sadly I am allergic to fin fish so can never enjoy like I did when younger. My cousin did enjoy his meal. Good customer service, fresh food, and it was enjoyed. I would return for other items on the menu. read more

I had a very disappointing experience at this Long John Silver's. Shawn was rude, unprofessional, and acted like helping customers was an inconvenience. As a paying customer, I expect to be treated with basic respect, but his attitude made the entire visit unpleasant. Customer service is just as important as the food, and this location seriously needs to address how employees interact with customers. I won't be returning to this location and would not recommend it to others until management improves the customer service. read more

We read online that Long John Silver's was voted #1 for their Beer-battered Cod and so we ordered it to see. We had tried Culver's Cod the week before. They were right, Long John Silver's was the best! Their ratio of batter to fish was equal parts which made for a perfect bite. We also added a side of Clams that were spot on, too. read more

I love Long John's. But the last few times I've been there the portions are smaller. Never got my fry's and I didn't enjoy it as much as I did in the past. read more

it was very good. The service was extremely fast, punctual and extremely friendly. The ambience was also right to the old like docking and fishing type of scenario, so it was also a good type of audience and environment that would conduce you to eating at a fish type of entity. I also I also like the overall atmosphere and how people were tuned in and also the type of crowd that was in as well too definitely read more

Long John Silver's - The little thing that they gave me which was extremely fast - Fast Food Near Me - Knoxville, Tennessee

The food was what I expected of LJS, fresh, hot and somewhat greasy, but not too much. Maybe I eat slow but the waffle fries cooled off quickly. The manager was accommodating, though there was a constant stream of customers. The interior was as expected, maybe a bit cliche and old fashioned but comfortable. Familiar. Relatable. MY local LJS has closed so I looked this one up especially. Love it!! read more

Always better than other fast food fish places. I enjoy the chicken and fish combo. Love their fries and other side's. Always fresh and delicious. Great hush puppies. The clam strips are always fresh and tender. Quality food, fast service and good prices. read more

Not impressed. I get its fast food but gross. Fries were cold and the fish was wet and the breading was soggy. I won't be back

Food has gotten much better after the opening. It was over cooked initially. It has been much better lately.

The Fish & Shrimp combo was great. My sides were fries and coleslaw and my partner got fries and green beans. You get a lot of food for your money. read more

We finally made it to West Avenue to the only Long John silvers we know of in the area. We got there a little bit before noon which is great because immediately after we got our food, the place was packed. Food was excellent fresh hot manager very friendly, helpful seem truly excited to be at his job and obviously they're shorthanded like everybody else. We were just excited we could eat in the dining room and not in our car. Thank you for staying open. Used to be so many Long John Silver's around and now they are so hard to find. read more

Long John Silver's - Fish and Chicken - Fast Food Near Me - Knoxville, Tennessee

I always go back to this long John silver's, good service , the food is good, but they do need fix drink machine always water on floor,

My recent visit to this establishment was a disappointment. We normally enjoy eating at LJS, but its food service is sporadic at best. During this visit, the food was fried to hard, it was lukewarm and greasy to taste. I can cook better than that at home, especially since it cost so much to eat out. read more

This place slaps! Kind woman in the drive through just gave us a free piece of fish because the hush puppies weren't up to her standards. How kind! The food is fabulous and they are beyond professional. Speedy service as well. Well oiled machine, people. Very cool to see these days read more

I've been in a few times of late. Since the Cedar Bluff and Clinton Hwy locations closed it's not easy to get to the other one.... I got the all you can eat fish on a Sunday afternoon, and the next time I got the fish and shrimp dinner (I came here from Captain D's, review on THAT fiasco). I got Mac and cheese as my side - some of the best, frankly. It was delicious. Nice atmosphere, friendly staff, no problems with my service dog. It's great anytime we go. (Oddly enough, I worked at the Cedar Bluff location about 30 years ago, lol). I highly recommend it - and we will be returning often! read more

Would give less than a star but not possible. I wish I could actually find somewhere to patronize that would allow me to make a positive review but nobody cares anymore they show up and collect a paycheck nothing else matters. Well my mother went thru the drive thru because lobby still closed due to Covid who knows, the parking lot was filthy with trash and the food was awful NOT fit for a dog to eat and not at all what you have come to expect over the years eating there but it's not like we have location choices this is the only location left in Knoxville, I called about issue spoke to someone that claimed to be a manager that said they were sorry for the issues with food and offered to replace meal when my mother went back what she got was a lot of rude service and food that was just as bad if not worse than before so I guess a new option for fish is needed which is a shame it used to be our favorite place to eat out for almost 20 years and before it closed the location on Broadway was always a place to get really good food for a somewhat decent price but now its overpriced slop not fit for a dog to eat. BEWARE and take your hard earned money elsewhere. read more

The food was fresh and hot. Very friendly employees. Customer service was on point. I definitely recommend you to eat here. The lobby is open and was very clean. read more

We eat here every Wednesday for their Senior specials. I wanted the lady's at the counter and drive thru that we appreciate their service to us. They are always thankful and smiling and go out of their way to make sure we have everything we need to enjoy our meal. The food is always consistent and delicious and we want to thank the hard working cooks who prepare it. Five stars to the Alcoa, Tn staff across from the airport. read more

Food great as always , excellent service. ,polite staff , very clean, reasonable pricing , quick service , clean restrooms

Oh how I missed LJS. All of its have closed so we drove over an hour to just eat at one of our closest ones. Crunchy heaven! The gentleman that took our order was awesome and super friendly. The order was missing some items but it was slightly chaotic with a rush of people coming in. Sure wished we'd have one closer. read more

Fantastic food and customer service!! All you can eat Sundays is a huge hit here! Always worth the $7.99!! We love this Long John Silvers!

For some good ole greasy seafood LJS never disappoints! Been eating here since childhood but now the quality has greatly improved .

This was to be dinner for tonight. The slaw tasted old and watery. The fish tasted as if they try to use the grease too long and fish inside coating was hard and tasted funny. I tried to eat it but started feeling sick so I could not finish one half of a piece of fish. Really you don't deserve even one star. I remember when long john's used to be so good but the last 2 or 3 attempts to eat here were very unsatisfactory. I spent 20 dollars on this meal and I can't eat it. I pay good money for nothing. This is a shame. read more