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    Captain D's

    3.1 (16 reviews)
    InexpensiveSeafood, Fast Food, American
    Open • 10:30 am - 10:00 pm

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    CAPTAIN D'S ATMOSPHERE

    What's the vibe?
    Good for kids
    Good for groups

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    Save your money! When my husband and I first walked in, we noticed that there was only one person there. That alone should've been a tip off that something was not right. However, we decided to go ahead and order. It took a few tries to get the order request right, the girl taking our order was so soft spoken and my husband who is hard of hearing couldn't understand her (even with his hearing aids on!). So while we are waiting for our order, we overhear a customer complain that the coleslaw has a bad taste to it! What!!! We ordered coleslaw!!! Then we hear the girl tell the cook that that's the 4th customer who complained about the coleslaw. First they were out of rice (for my order) and then we hear the coleslaw was bad. So we get our two orders, we both ordered coleslaw and she said they were making a new batch. My husband ordered soup which he got with no spoon. When he went to go check to see if there were any spoons where the supplies were at, there wasn't. Then he went to the Cook who was standing by the stove and asked him for a spoon and that jerk actually said to my husband, we don't have anymore! What the heck was my husband supposed to do drink the soup? So when the girl came back to the front counter, my husband asked her for a spoon and she provided him one. My husband was also trying to get a lemon wedge for his fish and the Cook refused to look or talk to him, completely ignored him. There was nobody at the counter for at least 10 minutes when I had gone up there along with another customer to ask for the cheesecake that we ordered and I didn't get and she was waiting to get a refund of the coleslaw. she never got. How does this business stay in open is beyond me. I should've taken pictures, but they had swept trash up to the center of the floor in the kitchen area and left there. My husband and I were so dissatisfied with the service there that we couldn't even finish our whole meal! We threw half of it away because we lost our appetite! I would not recommend this place to anyone. As a matter fact, there was another customer that I could tell by the shirt, he was wearing that he worked local, he threw his food away as well, saying this is the worst he's ever had. We are visiting from out of state and we ate at three local restaurants (Chinese Buffet and Mexican the first two were fantastic, this Seafood restaurant- the worst!

    fried fish in a plastic container

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    2 months ago

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    3 years ago

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    2 years ago

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    2 years ago

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    4 years ago

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    4 years ago

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    9 years ago

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    9 years ago

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    4 years ago

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    6 years ago

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    8 years ago

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    4 years ago

    The food was not done at the Lenior city store and I spend 42.94 and the chicken was not done and the shrimp was not done

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    9 years ago

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    4 years ago

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    9 years ago

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    Ask the Community - Captain D's

    Review Highlights - Captain D's

    “they have dessert, mac and cheese and believe it, they have chicken tenders better than Chik Fil A.....seriously check them out.....”

    Mentioned in 2 reviews

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    Firehouse Subs - Got this?!?!

    Firehouse Subs

    2.6(26 reviews)
    0.7 mi
    •$

    Never been sicker in our lives. Had the hook and ladder yesterday afternoon and it hit about…read moremidnight last night. Missed work today trying to recover.

    One Star - Poor Service and Even Worse Customer Support…read more I ordered a Large New York Steamer through the Firehouse Subs app and received a completely different sandwich a Philly Cheesesteak. Simple mistake, right? Should be a simple fix too. Nope. I contacted their guest services immediately. Here's how it went: Email 1 (from them): "Sorry about that! We issued you 1600 reward points." Sounds nice, until you realize it takes 15,000 points to get a free sandwich. So basically... thanks for 1/10 of a replacement. My response: I told them the points don't come close to covering what I paid for and asked for a proper solution more points or a refund. Email 2 (from them): They passed the buck entirely, saying since it was a pickup order, I need to go to the store myself and sort it out. Apparently, the app is just for show, and once your money is taken, you're on your own. So let me get this straight: I used their app I was given the wrong item They gave me points worth about $1 Then told me to go deal with it in person? Why even have a guest services team if all they do is redirect you to the store? Bottom line: Don't count on Firehouse Subs to fix their mistakes. If something goes wrong, you'll be left hunting for a resolution like I was. I used to be a regular now I'm taking my business elsewhere.

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    Firehouse Subs - Inch of soup in to go order

    Inch of soup in to go order

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    Firehouse Subs

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    Captain D's - seafood - Updated September 2026

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