It was wonderful food Great and Super friendly service Was extremely fast Would highly recommend read more

Crazy that this isn't ranked higher. They were super fast, friendly, extremely clean, and very well organized. Came to visit friends near by and stopped to get something to eat prior for us and the kiddos. Service was super fast and friendly. They got everything right and brought it out promptly. The had ample supply of high chairs and each one came with a protective table cover (LOVE) as I could see cleaning wipes around for customers to use. Would definitely come back! read more

Still best accurate service great sandwiches, shakes and lemonade is the bomb! Extremely friendly, smart and accommodating staff. read more

They provide good food consistently. The line moves. The food comes to our table timely and accurate. People enjoy the environment.

Avid chick-fil-aers. Normally we love our experience but this time was different. Did not get the sauces we requested at the drive thru. And got the saddest piece of chicken I've ever seen on a chicken biscuit. I know shrinkflation is here but come on, this is ridiculous. read more

Chick-fil-A - Chick-fil-A Chicken Biscuit - Fast Food Near Me - Lenoir City, Tennessee

Get orders right. They forgot sauce for sandwiches . No salad dressing for salad. I used the app I doubled checked the order. I bring my food home and no sauces. I complain they will give me my sauces if I drive 20 minutes back to location and get. I say no thank you. I call corporate they message the store and I get an email saying I get a free 8 oz sauce. I don't need it now. Thank you for the slap in the face. read more

We stop here almost every time we are headed south down to visit my husband's family in Florida. The first time I ever visited I got a grilled chicken wrap and there was hair in my food. I lost my appetite after I saw it and didn't finish my food. I have a picture but my husband said I needed to let that go so I won't post it. I called them and they said they would send a coupon or something and I gave the manager I talked with my address and a year later still nothing came. Oh well. They don't do online stuff so if you message them on Facebook or another social media site they don't respond. You have to call if there is a complaint and good luck getting it addressed. Case in point: we drove down to Orlando for a cruise the first weekend of December this year and got 2 kids meals and the food was ok - pretty standard for CFA but the girls were disappointed they didn't get the book/or whatever kid you there was. I thought maybe I'll send them a message to see if they have finally joined the 21st century and nothing. I don't have time to call. I'm glad this is not my local CFA. We live in Knoxville so we only come here when we are leaving town on a road trip. Yesterday I got a large waffle fries and chicken tortilla soup and it was decent. The soup was good but my fries were too cold, tasted more rubbery and I ended up throwing most of them away... but again. You have no one to complain to when you're driving 9-10 hours and can't go back right? Can't do it online and I don't have time to call to have no one help me so I will just let it go. I will only come here when it's necessary and the other Chick-fil-As are out of the way. Otherwise I wouldn't recommend it. Next time I won't even order fries. What a waste. They taste good when they are fresh and hot but every time in the last year I have visited here something has been off or subpar. read more

Chick-fil-A - Large Chick-fil-A Waffle Potato Fries - Fast Food Near Me - Lenoir City, Tennessee

See all

Chick-fil-a has gone down hill considerably in the last year but this location is the worst. It's not the workers-it's the food. Today went for breakfast burrito-which used to be a good size and a lot of egg-but the last 2 I've had may as well have used a mini tortilla. Not even the equivalent of one egg in there. Kind of ridiculous. No more for me. read more

Chick-fil-A - This is my egg burrito... 1/2 and egg? Tortilla was EMPTY - Fast Food Near Me - Lenoir City, Tennessee

I am very impressed with the service at this location. I ordered a combo meal went to the restroom wash my hands came back and the food was on the table, hot fresh and ready to go. The tortilla soup was amazing. read more

I am sick and tired of getting these salads with all this RAGGEDY lettuce in it. I have to weed out all the huge rib pieces before the I can start eating. This quality of lettuce should be reserved for rabbits and vermin. read more

This restaurant accommodated our massive group of 36 with such ease and quickness that it was amazing. It definitely made our 18 hour drive easier and we will try our best to add this destination into our trip next year. Thank you for the awesome service! read more

We love stopping for lunch at a Chicfila when we travel. They are always so well run and have such great employees and this location is no exception. We walked in and placed our order. They were very busy but, we did not have a long wait to get ours placed. We paid and picked up our yellow table cup and by the time we got to our table a young lady came up behind us with our order. Our deluxe meals were delicious. The Hospitality lady came up to our table to ask us if all was well. We enjoyed listening her tell us all about her job, the employees and the store. You won't regret stopping here. read more

See all

I placed an online catering order with the Lenoir City restaurant on Wednesday Dec 13 for pickup on Saturday. I ordered the fruit platter, 6 wraps and grilled sandwiches for 10 people. I requested to pick my order up between 11 and 11:15. I arrived at 11:00 and let the nice folks know I was there and a my order was brought out 5 minutes later. The employee went thru with me what was in each of my 3 large bags and told me to have a blessed day. The food was for our family Christmas gathering and EVERYONE agreed that it was delicious. That's how you do it and Chick-fil-A does it as good as anybody! Have a blessed day Chick-fil-A! read more

Always good Yum yum yum To the yum yum tum A++++++++++++ chick fil a rocks!!!!!!! Yep!! read more

Staff was as good as any of the Chic-fil-A I've been to and just as fast and friendly. Order was exactly like I asked and was easy in and out location. read more

Chick-fil-A - The number 1 - Fast Food Near Me - Lenoir City, Tennessee

The service and food is always wonderful. The staff are helpful and friendly. Only negative thing is the lack of parking and they don't offer curbside pickup. read more

The service has deteriorated in the last month. It takes longer to go through the drive through now and will quickly park you which adds additional time. They do not offer curbside as well. Drinks like teas and sunjoys are not consistent in taste so sad things have declined so fast. I do not experience these types of issues if I go to the CF in Knoxville. read more

Outstanding service and food. Our server Eric did a fantastic job and got everything up quickly. We got there about 1230 and the place was packed and many waiting in line. All registers were open and orders were flying out of the back and coming to the table. Only think we had to wait about 5 minutes. Love the way you have plenty of staff to take care of your customers. You are always on top of things. The Good Lord continues to bless this organization. Other fast food restaurants should take lessons from you guys to improve their service to the customers. Hate the impersonal kiosk I machines in Mc Donald's not very Customer service orientated. read more

Literally took about 30 minutes to go through the drive-through. I understand if you're busy, but when I got my food, my fries and chicken were cold. If I have to wait that long, I expect my food to be warm and fresh. I've also never waited that long for Chick-fil-A. Very disappointed. read more

Good service, great food. They're drive thur is fast and sufficient. Never had a problem!

I love Chick-fil-A. It's good, but ours is going downhill real fast. The food has gotten worse. The customer service is now ok. Like I said not great anymore. read more

Breakfast burrito was under cooked. Unable to see menu when ordering, from attendant's description when ordered.. grilled chicken breakfast burrito. Would you like potato's with that, no. I do not eat fried food well, I guess I should have said that because my burrito was filled with fried potatoes. 2 bites I was done. It was so bad my husband would not eat it either. Never had such poor quality food at a chick fil a. And received no receipt so unable to leave company review. read more

Your standard Chick-fil-A. This particular location does a good job and always has something going on to support the local charity, local high school, etc. I'm a total sucker for their waffle fries! It's a little on the pricey side but when you crave it ....you crave it. read more

Chick-fil-A - Fast Food Near Me - Lenoir City, Tennessee

See all

Love the food here and the service is top-notch. Can't believe it's a "fast-food" chain.

I Love Chik filet! The people at the Lenoir City store are always loving towards my dogs. We love the fried Nuggets and Lemonade.

i ordered a sprite but it tasted like sparkling water I also ordered 2 spicy deluxe but instead of two deluxe I got one spicy deluxe and one regular make your service better read more

Went through drive thru and the team was nice as always. I ordered two chic fil a wrapped in lettuce. One was fine the other was wrapped in two pieces of rotten looking lettuce. Called in informed management which said thanks for letting us know we will go check it now. Ever notice how chic fil a never offers to "make it right" they just say thanks for telling us and move on with their day. No apology.... Anyways posting this in case someone should get sick from it. Just know manager was informed at 8:30 pm 6/29/21 that the lettuce was going rancid. If they are still serving this and someone gets sick.... Here's your info that they were told! read more

Chick-fil-A - Nasty lettuce, smells rancid - Fast Food Near Me - Lenoir City, Tennessee

Love the new temperature controlled double drive through! Fast and friendly service we've come to expect from Chick-fil-A, food always on point, and I love the mobile ordering option! Location is perfect for grabbing breakfast and hopping on the interstate to take kids to school and going to work! read more

Always fresh always fast . Love the salads and spicy sandwich. Sometimes the fries are not perfect but it's a great place to eat . read more

Chick-fil-A - Delicious - Fast Food Near Me - Lenoir City, Tennessee

What the heck, it's Chick-fil-A, the same thing whereever you eat it. Except they are guilty of forgetting your complete order, be sure to "Chick" to recieve everything before pulling away. Who wants to make a second trip to get the fries they left out of your order? read more

Not sure who owns or manages the Lenoir City CFA but it's nothing like what you've come to expect. Over about 8-10 trips where I'm forced to eat in this location rude people, poor service, don't/won't offer similar substitutions that the one down the road offers. It's worth going down the road to the Kingston over look CFA. I've check my statements and have eaten at CFAs upwards of 30-40 times in a month before. Won't be at this one read more

We were on our way down the interstate and pulled into chick-fil-a for an easy lunch. It was very busy and we started to go else where but "knowing" the franchise we decided to stay in the drive through. We ordered 2 chicken sandwiches, and order of waffle fries, a large Diet Coke, and a small dr. Pepper. When we pulled out, we had two large waffle fries, nuggets, and a sweet tea. We had to remind them of the small drink as well. I'm not sure what caused the confusion. Our order was taken and repeated back, and they asked the name on the order before we pulled up to the window. No excuse Chick-fil-a! In my opinion you've tried to put too many steps in the drive through lane. read more

Arrived at drive thru on 10/11/19 and ordered a single Chick sandwich. I pulled around and Ivy gave me a complimentary sandwich with no questions asked. A great sandwich for sure. Thanks again Chick-fil-A and Ivy! read more

food is great people were not. have never experienced a chick-fil-a where the employees were not nice, but today was a first! elizabeth was the cashier, first she yelled at us during our order to give our name to her ( we didn't hear her ask the first time) then when we pulled up to the window she rudely handed us an orange juice that we didn't order and we kindly informed her this was not our order. She didn't say anything rude but her attitude and facial expression said it all. it was my pleasure to give this review :) read more

Chick-fil-A - large drinks - Fast Food Near Me - Lenoir City, Tennessee

Had a wonderful experience at this Chick-fil-A. While this is typical, I still like to call out a great level of service when I experience it, because I have been to some locations lately where that experience is not nearly as good. The staff and manager here were very friendly, and exceedingly so. The food was out so fast I almost flipped. And it was warm and tasty. I hope you get some time to stop in to this lovely location and experience the same Southern hospitality as I did. read more

I love CFA! They almost always get my order correct but if they mess anything up they fix it right away!

This is an excellent chick fil a location. The fries are always nice, hot and fresh. The chicken sandwiches are always fresh. The strawberry shakes are excellent here. Highly recommend Chick fil a!! read more

I order Chicken mini trays several times a year for my clients from stores all over the greater Knoxville area. I always call ahead for a pick up order well in advance. On 12/20/21 I had a pickup order for 9:30am at the Lenoir City location. I was told the order was put in and would be ready when I arrived at 9:30. Unfortunately, it wasn't until 9:55 I was handed my two large trays. My warning to all who value the one non replenish-able resource, time, do not do call in orders here, especially trays. You will be waiting an inexcusable amount of time, losing money as you wait, and later apologizing to your clients why you're late to your meetings. read more

I dined in at this location. The bathrooms and dining area were clean and stocked. The customer service was good and what you would expect at fast food. The line was short inside while the drive through line outside circled the building. The food quality was great as always Chick-fil-A! Thanks for making the best chicken sandwich out there! read more

We order 2 grilled chicken sandwiches and got just 2 buns and half a chicken breast on each bun. I'm sure the person making the sandwich would be very disappointed if they recieved what I recieved. Paying close to $5 a sandwich you think you would atleast get what you pay for a full chicken breast. I am very disappointed and not sure what is the cause of this. I usually never have a problem from this location. I'm not sure if the person making the food cares about what they are doing but satisfaction was not met this time. read more

Chick-fil-A - To pay close to $5 dollars a sandwich and to get this is ridiculous. - Fast Food Near Me - Lenoir City, Tennessee