Excellent young people are here to help and these folks are giving it their all. Our first time there the person taking our order was patient, extremely polite and incredibly helpful. It's quite busy all the time but it's an enjoyable atmosphere. The food is top notch and always more than you can eat! read more

Just a lack of food service and focus i'm just very dissatisfied because we ordered and paid for two fries and yet they did not give us the two fries, even though the lady had them in her hand read more

Culver's - Very dissatisfied with our order today we ordered two fries and they did not give us the two fries - Burgers Near Me - Alcoa, Tennessee

I understand you get busy but 36 minutes from the time you order to get food is insane!! Also frustrating when people behind you get their food first when you just ordered one meal and they ordered 3-4... efficiency is awful read more

Great tasting burgers. Friendly staff. Fantastic concrete mixers. Wanted a replacement for in-n-out and I think we found it.

Fish and chips very good I usually get it to go a little pricey but Worth it haven't eaten inside yet so next time I will go inside Service is very good read more

Very friendly staff, the restaurant was very clean including the bathrooms. The menu have a lot of options for food. It is an expected chain vibe. Love they have frozen custard. The kids meal is pretty nice for our little one because it comes with a dessert. Their lemon ice I had high hopes for given it was a seasonal thing. As a native New Yorker who had Italian ice growing up from our Italian immigrant families.. Culver's is more icy texture, more like a Rita's. I know it's super picky but I was hoping for the creamy texture from home. read more

Good food, good service. We need to get Culver's in California. I think it's better than in and out burgers.

Great treats, we all got concrete mixers, pleasant rapid service, we did the drive through. I can't rate the ambience as we stayed in the car. read more

This was my first time at Culver's and my last. I was staying up the street waiting my flight out in the morning and saw Culver's when I was driving around and because I love ice cream I was intrigued by the custard or the concrete whatever they call it. I had a burger the night before at another spot, so I decided to try the cod because the lady said it was one of their best sellers. I asked if the bun was toasted and she told me it was I could see a little brown around the edges, but basically it was just a bun, no heat. I don't do tartar sauce so I just had the shredded lettuce and shredded cheese; I've never heard of shredded cheese on a sandwich, but OK. The fish wasn't too bad it was just deep fried cod with no flavor and it was greasy. The fries that came with the basket were crinkle cut like I like, but they were I don't know stale maybe? They they were warm (everything is supposed to be made fresh to order) but I don't know if they reheated them, I couldn't eat them. Finally my favorite thing of all time ice cream was subpar. I have eaten ice cream from all local chains and almost 40 states AND several countries so if they want to be known for their dessert, they got to do better. I had vanilla with Oreos and light salted caramel. They weren't mixed in very well because there were clumps of ice cream with nothing and then there were ice cream with too much of the mix ins which made the sweetness off balanced. I went through the drive-through and both the lady who took my order and the one who brought the order to the car (after waiting for it) were very nice. I paid $14.14 and I do not believe I got a fulfilling meal worth $14.14 so for that reason I won't go back. read more

Culver's - Burgers Near Me - Alcoa, Tennessee

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Double cheeseburger basket ran through the garden please! A side of coleslaw and ask for crispy fries. That way they always come to your table hot. We tried the walleye this past weekend. To me, their fish sandwich is much better. The walleye piece we had was very fishy tasting. Overly fishy taste. No thanks. This is decorated just like all Culver's. Seating can be a challenge during busy times. We love it and will continue to eat here. It has been very consistent no matter which location we choose. read more

Burger was really good and crinkle fries were perfectly cooked.... No small odd bits of potato either! Also got chicken fingers and pretzel bites with fabulous cheese dip! Only downer was the lettuce on the burger... obviously "bagged" and tasted weird... will just leave it off next time. read more

Less a review than just some comments....as to the food, it's your basic fast-food burger. Maybe a bit more like a homemade burger than either BK or MickiDs, I'll say. Price was OK, but I was surprised that adding fries and drink DOUBLE the price of the most basic, simple burger. I hardly ever drink sodas and didn't want a big meal at the time, but still got offered the combo and didn't like the high cost of extra fat and worthless soda! Last comment: why do so many people wait in long drive-thru lines when they could walk in, order, get the food and be out in 1/2 the time. Yes, I know for some it's easier, for example with kids in the car, but let's be honest, most are just incredibly lazy! Anyway- a decent burger and I'd go back again if someone wanted to try it. read more

I don't condone eating fast foods on a regular basis, but that being said, if you're going to and want a good fast food burger, i recommend here. I saw a review on tik tok comparing Culver's and five guys and she highly recommended Culver's burger. So off I went. I had the double butter cheese burger and fries no onion. (Never eat onions from public restaurants. Once Onions are chopped they absorb germs in the air and as they sit out all day waiting to be used, they're absorbing all the germs in the air. Lol). Your choice for sure. Anyways, the burger and fries were perfect portion, crispy shoestring fries complimented the soft burger bun with the slight crispy edge on the burger patty. Very satisfying. Next time I want to try their Curd butter burger. It's same burger with a huge fried cheese curd in it! Enjoy! read more

I always enjoy by trips to culvers. I particularly enjoy their spicy chicken sandwich. The staff is also very fast efficient and nice. This culvers also has gluten-free buns. That is phenomenal because not many fast food restaurants sell gluten-free buns, especially in this town. The kids meals are also awesome. Don't forget to use your custard coupon for a free custard with any kids meal. read more

Culver's - a car parked in front of a restaurant - Burgers Near Me - Alcoa, Tennessee

Placed my order at 6:27 PM. Computer says it will be ready at 6:32 so I send my husband onto the restaurant as we only live a couple of miles away. 35 minutes later and after talking to a person and then the manager, we finally get the food. The managers excuse is that they were busy and that they had run out of buns, as I'm talking to her, she tells me not to yell at her and I was not yelling, but it pushed me to where I talked an active higher after that. They should have comped the meal because it took 33 minutes longer to get it than what the computer said. If the computer is not correct, they need to get rid of the computer.this is definitely a one star review. read more

I rarely post anything about how a restaurant is run because it is a very hard business. But there's only so many times I can hit my head until I get a concussion. Please, oh please, find an adult with experience to run this franchise. This is a clean restaurant and the food is fine. It's just a crap show on whether or not you'll get the food you actually ordered. The teenage employees here are all sweet which tells me it's a manager issue. Hope things get better because I love the custard! read more

Been several times and while it looks busy they get you through fast. Haven't had a chance to try their shakes. Burgers are wonderful. Chicken sandwich, I've had better. Onion rings could be sliced thicker. Crinkle fries are the way to go. read more

Culver's - Burgers Near Me - Alcoa, Tennessee

I love the food and service. Best cheese curds around also. Don't forget your frozen custard after your meal!

Absolutely delicious. Their Cashew Grilled Chicken Salad is my favorite fast food salad. Huge, delicious, with quality lettuce and a generous chicken breast. The burgers are delicious and the frozen custard is a must! Very clean and great customer service. read more

Everyone said, " Try it, you'll love it!" Well I tried and all I can say is MEH!!! 13 minutes from the time we ordered til we got our burger, if that's what you call the paper thin piece of meat they charge almost $6 for. 13 minutes and the burger was cold, and the bottom fries were cold. Our food should have been good and hot having to wait that long. I will give them a way to go on the unsweet tea being fresh and not sour like most places. So there you have the rest of the story. I went, I tried, but wasn't impressed. read more

Lots of trash and food stuff in the floor on my first visit...just have one of the 50 teenagers sweep the floor every once in a while.... My daughter recommended we go here and the food was decent... just a cheap burger and fries nothing more, nothing less....it's a wholesome place, but dirty.... read more

I love Culver's! I don't feel rushed in the drive through. The food doesn't come out immediately it takes a couple minutes longer than McDonald's and such but the food is SO much better. The staff is so friendly and helpful. Go and you won't regret it! read more

I love this Culver's! First of all the food is delicious! It's also brought to your table in quick fashion. The ladies working there are friendly, nice and extremely helpful. They will get your ice cream for you when you are ready! Courtney, Rebecca, Michelle and Jessica are the best! Thank you ladies for your smiles and dedication!!! read more

It's such a shame. I had passed by Culvers in Alcia a number of times. I finally decided to try it. The meat seems to taste like real meat. The mushroom burger was good. Onion rings cold. I have since tried the food a few more times. Although the meat tastes decent, the food is not served hot. Each time, I noticed the burger patties cool and the sides cold. I have tried the onion rings, cheese curds, and crinkled fries and picked up my meals "curdside." My food was not served hot. I figured you all are doing the McDonald's thing , cooking burgers and sides ahead of time, so you can get the volume out. You had several opportunities to do it right, but you will not get another from me. read more

We stopped here for dessert after having a disappointing dining experience at a local chicken joint. This place had lots of clean tables, nice outside seating area and we really enjoyed the "concretes" we ordered. Will definitely be going here again soon even though it is nearly 20 miles from our home. read more

This was my first visit to a Culver's. I ordered the pot roast dinner with broccoli and mashed potatoes, and a drink. The roast beef w/gravy was OK, the instant mashed potatoes w/gravy was edible, the once frozen broccoli was tasteless. I ordered a mint shake to go. By the time I got to the hotel, the air had started to percolate out of the shake. Similar to what McDonald's shakes are like-half air. Not impressed. Total bill-$15.77. This should be a great place for soccer moms to bring the kids. Bribe the kids quiet with the custard. read more

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Great burger and great ice cream. We live in Virginia and when we visit we have to make one, two, maybe three stops during our stay.

Great food and great service. The rate at which they handle the volume is impressive considering the short amount of time they've been open. Will return. read more

Great food but if i order a Plain Burger (Meat/Bun only) i shouldnt have little random toppings aswell, only Complaint, maybe change out gloves or if employees are supposed to use patty tongs that they are used. read more

Generally a nice Culver's. However, the GM is obsessed with Disney, according to an employee. Who wants to listen wo the same Disney songs over and over again? Now they are playing a nurse song "Rain, rain go away." Unbelievable. The irony is that there is not a single child i. The restaurant. read more

Our order was wrong. My husband's burger was only partially cooked. The food was very bland with unmelted, tasteless cheese. I had read some good things about this place, but I will never be back. Maryville, TN location. read more

Hi: My first and last time at Culver`s. The restaurant seemed nice enough when we went in. We ordered and then got seated. We received our food in reasonable time. The double patty burger came as a single, and when we told the server the error we opted to get an extra meat patty. OK, not a big mistake. When the extra meat patty arrived I placed it on my burger and started eating. OK. Then about two-thirds finished eating the burger I realized the extra patty was only partially cooked. There was clearly uncooked meat in the remaining burger, more visible at the edges than towards the center. I hope I missed all if not most of the uncooked meat. At that point my wife and myself both had lost our appetite (enhanced by the guy sitting at an adjacent table packing an openly displayed large hand gun). I showed the manager the meat on the way out, she said she doubted I would get sick... I should hope not!... so cavalier about it. She offered something to make up for the mistake but by that time I wanted nothing but to leave. My wife saw her just chuck the partially cooked burger into the trash. Probably the end of the story. I have a picture of the uncooked meat. Tom read more

One of our favorite places. It's not a fast food joint and not a full service restaurant, it lies in between. The menu is varied and has something for everyone, the employees are friendly and it's always very clean. Yes, you may have to wait longer than you would at McDonald's but the food is made fresh for each order and the wait times are not bad. Employees constantly circle through the dining area and will bring things to the table at your request. Try the Pork Loin sandwich, especially if you are from the mid-west. The concrete mixers are great. They really appreciate veterans and give a discount to them. read more

Ordered food at 10:00pm and didn't get it until 10:45pm, they kept getting food out to other people that ordered after us. Never coming back again. Shitty people and very bad service! DO NOT RECOMMEND!!!! ONE OF THE WORKERS SPIT IN MY FOOD!!! read more

My children love it here, I've tried it and wasn't impressed, customer service was good, restaurant was nice and clean, just wasn't impressed with the food. At least my kids like it, that's all that matters. read more

Very disappointed. Disorganized and my meal was brought out wrong twice. Knoxville location is ran a lot better.

This is a brand new Culvers so they have some bugs to work out but the food is great and the service is good. We had a problem with our order and they corrected it. I think that they will be just as good as the Knoxville location once the staff get experience. read more

Good food but don't eat here if you have a shellfish allergy... they don't take tall the precautionary measures to ensure that if you do have a shellfish allergy that you can eat here unless you get something grilled and not fried.. stated from a employee " when ever they move the vats from the frier they let the grease drip from the frier they fry there shrimp in over the one with the other fried things they have".... they could be more cautious about things like that so everyone with a shellfish allergy can enjoy the broad delicious looking menu they have read more

not our first time to a culver's but first time to this one. what a breath of fresh air. polite people that work there and are very helpful every step of the way. the take your trash away, volunteer to fill up your drink for you and bring you anything you might need. i asked for a small sample of the custard of the day and she was off and brought it right away. we had michelle for the biggest part helping us and misty at the beginning greeting us and at the end too. such a pleasure to talk to them both. the food was unbelievable. i got the double butter burger without lettuce and tomato. i shared it with my husband and i also shared the large order of onion rings which were delicious and crispy. he got the three piece walleye dinner and he loved it. we brought home some onion rings and a big piece of walleye which will reheat perfect in the air fryer. the custard of the day was lemon and i added some blueberries to that. we shared a small, which was plenty. we will be back for sure. the restrooms and the whole place were so clean. they take great pride in their place of work. very nice bathrooms. read more