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    Long Island Garage Door

    5.0 (4 reviews)
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    Services - Long Island Garage Door

    Automatic garage door installation

    Garage door or opener repair

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    Smart Garage Doors

    Smart Garage Doors

    (6 reviews)

    Kew Gardens Hills, Flushing

    In the past, I used a particular garage company that I was generally satisfied with. However, for…read moresome reason, I decided to shop around for the latest upgrades I wanted for my garage. I was interested in upgrading to a Wi-Fi-enabled garage opener because there are times, I need my car shipped from another location, and I might not be home when it arrives. Additionally, I like the Amazon delivery program, were, in inclement weather or by request, they can access my garage to deliver packages. What impressed me most about the individual who came to replace my garage door motor was that he recognized other potential problems that could cause me to lose my garage door. He wasn't trying to upsell me; he simply noticed issues that should be addressed. My initial request was to replace only one garage door motor and track, but he pointed out that the other opener was 12 years old, something I wasn't aware of and he offered what seemed like a fair deal for replacing both. The only thing I wasn't aware of was that I am responsible for disposing of the old garage motor and track. That was not a problem at all. Sanitation had no trouble disposing of the old garage motor and track. Overall, I highly recommend the company, and I will take responsibility for the garbage.

    Smart Garage doors came out to install a new opener I had purchased. The price quoted was fair and…read moreconsistent with other quotes I received. When the tech arrived, I asked how much it would cost to install new rollers on the doors. His original quote of $300 per door was outrageous-- 2-3x other quotes. Thankfully I was an informed consumer and negotiated down to $160, a premium price but I just wanted it done. As for the install, the tech installed the opener but had difficult pairing the opener with my vehicle. After some time he said the opener was defective, but he eventually figured it out. However, during the process he erased the pairing with my other two doors which he also had extreme difficulty pairing. On of the doors he literally could not pair and, again, said it was a problem with the opener and tried to leave me with this problem. I had to intervene and lookup the instructions for this opener and found it had a rolling code system from the 90s, something this tech had never heard of. With my instructions, he was able to pair the door to the car. He spent over an hour on pairing the doors to one car. In the process, he left grease marks from his hands on the headliner of my vehicle. When he replaced the rollers, he bent the metal door sails to slide out the old ones and slide in the new ones. All the DIY videos I had watched said this was a bad practice as it's literally bending your rails which will never Ben perfectly back. Of course, this is the fastest way to do it and took home 10 minutes per door, which at the price I had negotiated was outrageous and would have been borderline criminal at the original quoted price of $300 per door. He bent the rails back as best he could when he was done. Finally, the tech mounted the opener button to my wall obviously crooked. He also did not know how to connect the opener to a second button, something that another company had no issue in doing for a different door. To add insult to injury, the installer did not take the older opener with him. The old opener had one solid 10' steel rod which made it challenging to dispose of. Overall, my experience was substandard at best and feels like a hack job. There was nothing "Smart" about it as their name suggests. I am leaving two stars instead of one because the opener does function, but even that I think is generous.

    One Stop Garage Doors

    One Stop Garage Doors

    (15 reviews)

    I made an appointment to repair a vertical roller track tomorrow, Abbey called back and offered…read moreShea come in 15 minutes instead. Fast service. Shea quoted me $400 for one section of vertical track plus labor, suggested I replace the 10 rollers per door at $350 x 2 doors, and let me know I didn't need to replace the springs. He told me he'd do it for $1100 credit card or $900 cash. I agreed, went to the ATM, and called Abbey. I told her I didn't trust Shea because he told me the rollers were "under tension" and I couldn't do them myself. She assured me she trusted him. He did the work, the track lined up well and the new rollers were okay, but not a dramatic difference. He suggested I replace the pulley on the garage door, but did not offer to do it. He did not take away any of the old parts, including the rollers. He left the old six foot section of track on the floor of the garage. He did not give me a receipt. I called for competing quotes later and found competing companies charge $400 for the same work One Stop charges $1100 credit card or $900 cash. If you use them, be sure to get quotes from competitors. And you can't assume One Stop Garage Doors are willing to take away the trash they generate. But the work is adequate and was done quickly.

    I used 1 Stop back in October to replace my springs and cables and make some adjustments. I was…read morecharged more than I was quoted but the guy was nice and did good work so I didn't say anything. Six months later one of the springs broke so I called them to have it replaced. After giving me the run around for three days--they insisted that I never had my springs replaced, although it was on the receipt. The office manager clearly could read her own receipt or she was trying to get out of doing the right thing. The call could not have been more bizarre and she could not have been more rude. DO NOT USE THIS COMPANY.

    Long Island Garage Door - garage_door_services - Updated May 2026

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