Charged me $2400 for a repair that should've cost around $800. This company is a sham. I do not…read morebelieve they are licensed. Avoid them! Never responded to any of my phone calls to speak to a manager about my overcharge. I will have to pursue them in the courts and with the Department of consumer affairs. Stay away from this company.

Do not hire this company. They are a scam operation and will extremely overcharge the job. Their…read morebusiness address in Huntington does not exist. They have an overseas call center that answers there incoming calls. I felt very uneasy when the person available to complete the repairs but went ahead anyway. My fault, I feel like an idiot. DON'T made the same mistake I did!!!

BRAVO. MOM & POP SHOP GOES ABOVE AND BEYOND…read more Last year, in the middle of winter, the owner drove to my home from his home, hours away -- our garage door was frozen in the OPEN position. My old wooden double garage door revealed a stocked garage for passers by to see. We were panicking. The owner generously drove to us, and didn't leave until he was certain we were fine and the garage was operating as it should. I would recommend Queen Able hands-down simply based on the owner's can-do, customer-focused attitude -- but his workers are excellent, too. Days ago, one of his men spent an inordinate amount of time performing an annual maintenance review. As always, a positive, friendly, caring attitude was clear. But most importantly, the technician knew what he was doing and possessed real experience in fixing older garage doors. Suffice to say, my maintenance and tune up issues exceeded expectations. I have been incredibly impressed by multiple experiences with Queen Able. *When you call them for maintenance/repair - they do not try to take advantage and push you to purchase a new door. Unless of course, you truly need one. You have to admire that.

Your feedback once again reflects our unpleasant experience with you. I am attaching our email…read moreexchange for people to see the accurate interaction. After much back and forth, you threatened to place a mechanical lien against me, and I replied that I would provide negative reviews. I said I did not want the door and you said you would take it back. I agreed to it and said I wanted my deposit back. I said I would start again with another company to get a white, not gray door. You said you would get back to me. The email below shows your "amicable resolution." You attempted to charge ABOVE the original cost of the door to remove the gray one. The manufacturer of the door did say that this is their version of white. As can be seen by the pictures, it is not white. It did match the color chip they brought to our house AFTER the door was installed. Again, this is YOUR business and you should know this when you sell a "white" door to a customer who orders from you on the phone based on a brochure. As to the "independent contractor" YOU recommended, he was asked to add two 2x4 pieces to buffer the areas he removed in order to ensure proper support of a large beam. This is not out of the realm of the job he was doing. He obliged and was paid in full and on time. I posted reviews of our experience with you on several sites so that others who search for garage doors will have a full and factual picture of our experience. That is what these sites and reviews are for. Yvette, We are writing in response to your recent email, in which you threatened legal action if we do not pay in full for a garage door that we neither approved nor are satisfied with. Let us be absolutely clear: your company failed to deliver the product we reasonably expected. Your technician came to our home, took measurements, and handed us a brochure from which we selected a white garage door. We were not shown a physical color sample or informed that the manufacturer's "white" would be gray. We reasonably relied on your expertise and representations, and what was delivered does not meet those expectations. Your statement regarding that you truly hoped to resolve this amicably is insulting. You did nothing to offer a resolution. We have decided to complete payment and end our discussion with you. Your company and the way you handled this matter show how little you care to meet your customers' expectations. On Monday, May 12, 2025 at 10:46:05 AM EDT, Queen Able queenable@nydoors.com wrote: Dear Iris, I hope this message finds you well. I wanted to follow up on our recent conversations regarding the garage door installation. As previously explained, the door installed is the manufacturer's standard white, which is the white they offer. Any deviation from that color would have required a custom order and powder coating, which comes at a significantly higher cost. Per our written communications and your deposit, there is a valid contract between us. As such, the remaining balance is due in full. We were advised that if we are forced to remove the installed door, we would be entitled to collect the following from you: The full cost of the door and opener Labor costs for both installation and removal Lost wages associated with this project We truly hoped to resolve this matter amicably, but if the outstanding balance is not paid promptly, we will have no choice but to begin legal proceedings to recover the amount owed. This will serve as our final attempt to resolve this matter before pursuing legal action. To avoid further proceedings, please ensure payment is received by May 16th. You may send a check by mail or submit payment via Zelle to queenable@nydoors.com.

"fixed" garage and promised it would work for at least 5 years after, but it broke again 3 days…read morelater. Called back to see what the problem is and the owner comes aggressively saying that he will not help us and walks out of house without any explanation or assistance. Spoke very rude and unprofessional, lacked communication skills, tried calling back to see why he had such an issue and has declined all calls. Very crooked company, scamming their customers.

Excellent experience using this company. Called when my garage door would not open…read more They sent a technician to assess the problem immediately and after diagnosing the problem--motor needs replacing--arranged for the installation the next day. The price quoted for the motor seemed high but after comparing them to a different company--turned out to be a fair price. The installation was great as two well trained technicians came on time--actually early and were done in under one and one half hours and left my garage spotless. Alex and his assistant did a great job Highly recommend this company.

I found Danibul on yelp yesterday. Daniel called within a half hour and we scheduled a service…read morevisit for today. They showed up on time and quickly resolved the issue. Nice work Danibul!

They contacted me, though I had no idea re who they were and how they got my contact number. When…read moretexting them back re who they were and why/how they were responding to me re a garage door repair i had contacted another company about, I received no response.

Kenn is a pleasure to work with. He came over and assessed the door issue. He made the necessary…read morerepairs and came back when I had a follow-up issue with the door. Now it opens as smooth as butter, is weather proofed and I couldn't be happier because I know if there's an issue he won't leave us hanging. I appreciate knowing he stands by his work.

Stay Away. Ken provided used door opener and used equipment. Pieces did not match and kept saying…read moreit was an upgrade which was false.

John replaced 2 old garage doore openers with new WiFi enabled openers with cameras. Also installed…read morean external keypad and 3 remotes. He did a great job and it was very neat and clean. Very pleased.

Very attentive nice & they come quickly. prices are fair. We are happy using them. We have tried…read moreanother company but like Roll o matic more.

I had an excellent experience with my garage door repair. The technician arrived on time, diagnosed…read morethe issue immediately, and explained the repair clearly. The work was completed quickly, the pricing was fair, and the door now operates better than it has in years. Outstanding service, reliable workmanship, and true professionalism. Highly recommended.

John came out on a Saturday to repair my garage door . He worked super clean , quick , and…read morereasonably priced ( actually excellent price ). This company is truly professional , unlike some others in this field that work non locally . Thanks John - instant new Lifetime Customer .

From the salesperson in the showroom to my installer David G everything was perfect. Brand new…read moregarage door and electric opener. David arrived on time and was meticulous in his work. Excellent job 4/26/2026

Needed to change from two doors to single door. Fast service and available inventory. Experienced…read morestaff both inside and tech on field. Great communication with my contractor and myself. Highly recommend this business.